Reliance Communications Complaints & Reviews

i'm an army offr and have invested in reliance only because of its past reputation of working ethics as heard from others. mr jeet from pune mob no [protected] was contacted through your ads in newspaper and he took rs 750 for the a/c on 14 jan 08 assuring me of a/c by 18jan .today is 29 jan the indl is still not giving demat a/c details . later on i got to know that govt employees are not being charged rs 750 and when i asked him he not confirming the return of my rs 750. i hope assistance should be forthcoming soon and mr jeet be taken to task for maligning the reputation of your esteemed organisation.

Dear Sir/Madam,

I have been a customer of Reliance Connect since March 2007, I had purchased a PCMCI ZTE(Model MC315+) connect card for my laptop which worked ok till the thrid week of November. After this, the connection would show me no network range... First I thought it might be because of Viru on my laptop, but even after I got the laptop cleaned up, I kept having the same problems. So I finally complained to the customer care division. My complaint number was 59171769. They promised me with quick action within 72 hrs, but never came back. I complained again after one week of silence. This time I was promised that they would send in IT Engineering to check out my problem. I was rewarded instead with a two week silence.

Fed up, I finally sent my peon with the data card to the Reliance Service Centre at Mahakali Caves, Andheri. This was sometime during 8th and 10th Dec 2007. We were then told that the data card was faulty and needed to be replaced, and that we would get it within a weeks time. We were harassed even at the Service Centre. We made approximately 5 trips to the Service Centre before I got the data card on 15th of Jan. The customer care executive Mr. Arun Upadhyay at the Service Centre was extremely rude and a sorry excuse for customer care.

Meanwhile the billing people have been harassing me, even though I had not been using the connection, they have been sending me regular bills and that too aove usage bills. My monthly rental is Rs. 650, in essence if they are billing me at all, their bill does not need to exceed this amount at the very least. Every month the bill has been coming anything between Rs. 750-rs. 800. And now the amount has exceeded over Rs. 2500 and I am being asked to pay up if I want to get my connection re-started. This after their customer care service had promised me that they would waive off the bills which were billed to me during the period when my connection was not being used.

Frankly speaking, 2500 is not that much, I can pay it... but this is a matter of principle now. These companies may be doing it to so many people and extorting money's in this way from us. Why should I pay any money to a customer care service who is in name only. It is more of a headache give service. And their executives are the world's most obnoxiuosly rude individuals I have ever met.

Kindly consider my complaint and do something about it.
-
Regards,
Asavari Honavar.

Not satisfied with e-recharge of Reliance mobile, they are sending sms to e-recharge with Rs.100/- and get validity of three months, But when you e-recharge your mobile they will give talk time and after several complained they will not solve the said problem. And their worker means custemer care repesentative and supervisor told like popat that please wait it will be solve in short time.

Do not belive on reliance Co.

I'd terminated my account with Reliance Communications for the broadband connection on[protected]. I was told that refundable portion of security deposit of Rs 1000.00 would be sent to my postal address within 3 MONTHS.

More than 7 months have passed and inspite of many reminders & visits to Reliance Webworld (in Sec-5, Dwarka), I am still waiting for the refund.

I posted e-mails on Reliance website and the customer care executives obliged me by responding to it. However, they told that my termination request has not reached them, inspite of Webworld personnel confirming that they had forwarded the same very long back to the concerned department.

Anyway, in order to end this blame game (who did or who did not), I again forwarded a copy of termination request to them on 6th December’ 2007.
Ah, I received call (& e-mail too) from RELIANCE informing that the refund amount will be despatched to my postal address in next 15 to 20 business working days. So I decided to I wait for another 20 days……..

Then, again, on 7th January’ 2008, I received call (& email too) informing that refund amount has been processed and the same will be received by me within 7 to 12 days.

I thought, probably the wait is now going to over, OK let me wait for another 2 weeks, but that wait did not yield anything.

So I wrote back to Reliance asking for the refund.

& YOU KNOW WHAT, I RECEIVED A CALL INFORMING THAT MY CHEQUE HAS BEEN FORWARDED TO THE ACCOUNTS DEPARTMENT FOR PROCESSING & I WOULD RECEIVD THE SAME SOON.
WHEN I ASKED “WHEN??”, THAT EXECUTIVE DID NOT HAVE ANY ANSWER. HE SAID “I CANNOT GIVE YOU ANY DATE”.

Until today (after almost 7 months), I haven't yet received any refund.
I would like to lodge a complaint against Reliance Communications through Consumer Court.
Deepa Khanna
Phone no. : [protected] (CAF Number: [protected])

SIR, I AM SUFFERED FROM RELIANCE I AM REGULAR CUSTOMER OF COMPANY MY MOBILE NO. IS [protected], COMPANY SEND ME A BILL ON 1.1.2008 I PAID MY BILL ON 18.01.2008 BY ICICI BANK BY ECS PAYMENT TO COMPANY. BUT DUE TO COMPANY SYSTEM ON FAULT. COMPANY DISCONNECT MY ROAMING SERVICE WITHOUT ANY REASON. DETAILS ARE MY PAYMENT IS Due Date: 22nd January 2008 Bill Amount (Rs Ps): 1748.00 Pay Amount (Rs Ps): 1748.00 Pay Date: 18th January 2008 Transaction ID: [protected] BY MY ICICI CREDIT CARD NO. IS [protected]

To,
Customer Care
Reliance Communication
Mumbai

Dear Sir/Madam,

I had taken a mobile and landline connection of Reliance in December 2007. The numbers are [protected] (mobile) and[protected]landline). I had the pleasure of experincing the quality of your service from the day one!

1. I did not get connection on the day it was promised, after a lot of follow-ups finally I was lucky enough to get the handsets after 3 days.
2. STD was not activated for next 2 days. Again I had to do a lot of follow ups to have it activated

I was unaware that my days of peace was short lived. On 10th January 2008, out going was disconnected from my mobile. And for your information, I had not received any bill from your end till that day! Again tried to follow up with the sales person who had sold me the instruments.... and to my surprise I was told since he is on leave he can not do anything, I need to check with customer care!

Finally I received both the bills on 13th January 2008 at 3:00 pm. To my surprise I found that the due date of payment of bills are 24th Jan and 22nd Jan for landline and mobile respectively!!!!!!! Eventually outgoing from landline also got disconnected from 14th Jan 2008.

Since 13th January 2008 till date I have been trying to get in touch with your "24 hour customer care cell". Three times I had been lucky to get in touch with 3 different representatives, but none of them could give me the reason of this disconnection.

I made the payment on 19th January 2008 and outgoing from both the numbers were activated. But till date STD connection in my mobile has not been activated yet!

As of now I am sick and tired of trying to speak to some one from Reliance who can resolve my problem! The main reason of me getting these connections were, my elderly mother who stays alone at home when I am away. God forbid if something would have happened to her during this time, when both my phones were not functional, what would have been the situation! I think you don't even have the guts and heart to understand what goes on in your so called client's mind.

Currently I am looking for some other alternative so that I can get rid of Reliance Communication for good and have a peaceful life.

I know you won't solve my problem, but thought of letting you know how actually you function.

Regards,

Paramita Kapat
Alternate number - [protected]

CC - District Consumer Disputes Redressal Forum,692, Pushpa Heights,Bibewadi,Pune 411037

I took this policy on 28th Sep'07 and i was told that i will receive
my policy documents within 10 days. After 20 days we contacted the same person (Pankaj) and he didn't picked our phone. after trying regularly for a week Pankaj's boss picked up the phone and he said that your documents are there in the Dwarka Branch and he will send the doc to us. No docs arrived. We again contacted him and the same thing happened. finally we called Reliance call center on [protected] and they told me that i dont have any policy with them. when i told them that my cheque is already cashed they said that they will escalate this further and gave me the complaint number 1146382 and asked me to contact after 10 days. when i contacted after 10 days there was no clue of the 1146382 complaint no and once again a new complaint number was given to me 1420103 and i was once again told to contact after 10 days. Once again i contacted them on 28th nov and once again got a new complaint no 1513609. No one was able to give me any information. On 1st jan when i contacted them i again got a new complaint number 1380068 and they asked me to send the fax of my statement which showed that money is already debited from my STC account. On 4th Jan they received the fax and they called me and told me that my doc are in the Reliance Dwarka branch and when i contacted them they told me that the doc are already picked up by my sales manager Karan Bhasin. When i contacted Karan Bhasin as usual he didn't have any clue about the same. Now i do not know what happened
with my money and what is happening with my policy????

Respected sir,
I MOHIT JHUNJHUNWALA from hyderabad.
On 21jan monday one of your executive ,who came to collect bill amount has not talked respectedly he just came and asked 450rs without tellin us brefly.He came to using velguarical language,i even asked his name he refused to tell his name also.
So my request is to take action aganist him he is collection executive of HYDERABAD,NEW SASTRY NAGAR,MOTI NAGAR,ERRAGADDA,HYDERABAD.
My contact
MOHIT JHUNJHUNWALA
110,SEETARAMAIYA TOWERS,
NEAR METER FACTORY ROAD,
NEW SASTRY NAGAR,
MOTI NAGAR,
ERRAGADDA,HYDERABAD500018
PH:
[protected]*
[protected]
[protected]

I'd terminated two of Reliance cell numbers in Oct 2007. At that time I was asked to make entire payment and I was told that if there is any refund I shall receive the same.

The very next month I received statements for both the numbers which had refund amount given. Until today I haven't yet received any refund.

Today, I went to Reliance Web World (Kondhwa, Pune) and the representatives at this location absolutely had no information. Because I told them I have not received refund for 3 months now, they told me it is 90 days after which you shall receive the refund. After asking them to show me if there is anything in writing, I am being told that it is there in termination form. I asked for a copy of termination form and there wasn't any such information. They are asking me to contact customer service[protected] and when I am calling them, I am being told to go to respective Reliance Web World who had handled my termination.

Please advise what could be done. These people are so shameless and just don't respect customers. At times, it feels okay to have government organizations as you know how they would behave. Privatization has not improved a single percent of customer service.

Siddhartha Mehta.

I was using a reliance prepaid broadnet and landline . But i am not getting the prepaid reliance broadnet vouchers from the local cable operator at mulund(west) . I had called to the reliance customer care (*377) or [protected] . But the customer care says that you have to contact the local cable operator we cannot do anything .

I have ordered reliance data card in one year advance scheme 13 days
back (My receipt number is [protected] cheque no 491966 icici bank ). Money have been deducted from my account 10 days back but still no services has been provided to me. Two executive from Reliance
having mobile number [protected] and [protected] (Dilawar Singh Pragati Value added people employability Solution PVT LTD Local circle office: Reliance Communications 17,18 DDA coomercial complex Panchsheel Park, New delhi-17) are concerned with this transaction. These executive are not responding to the query, not
updating any progress and they even not picking phone from my mobile. This is happening with me just because i have paid all changes in advance so reliance people don't bother about the services they need to deliver.
This is not the way to do the business please atleast inform the customer if you can't provide the
committed services. Please follow some business ethics. I am not
satisfied at all with this kind of service and in future i will think
thousand time before subscribing reliance services. Airtel has far better services than reliance. This is only due to the such employee that reliance is getting bad impression among customer. If within 1-2 days if data card will not be delivered to me i will take back my order and never suggest anyone to take services from reliance

I hope you will take action against this compliant

Sir,
This is to state that I Smita Ramchandani R/o Lalbagh, Lucknow contacted R-Care for an Internet installation , for which Mohd. Haroon came to book the connection on 27.11.2007.

On the above date he filled up the form (in the name of Sita Ram incorrectly spelt instead of the correct spelling Smita Ramchandani) and took a cheque of Rs.500/- as installation amount from me with a promise that I will be getting the Internet connection within a period of seven days .

After a gap of seven days when I tried to enquire about the connection I was given Telephone Numbers of different Reliance Personnel and told to contact them and to find out about my case, which is not my duty.

After a gap of one month when I did not get any response from any one I went to the office of Reliance Communications at Magnum Plaza , Gomti Nagar, Lucknow, to my utmost surprise I was informed by the Office Incharge Mr. Anubhav that broadband connection in my area is not possible as pairs are not available and the feasibility is not there.

If this was the case, then why Mohd. Haroon booked the connection and took the cheque from me , he should have been well aware of the feasibility of the connection in the area before booking the connection and thereby causing unnecessary trouble to the customer. This proves that the field staff of Reliance Communications is just concerned in filling the forms and taking the cheques from the customers and thereby achieving their targets only, whether fake or true bookings is not a matter of their concern.

Further I am requesting you to kindly refund my Installation amount of Rs.500/- . Kindly draw cheque in favour of Smita Ramchandani (An affidavit given for the same at the Office of Reliance Communications, Magnum Plaza, Gomti Nagar, Lucknow )
Kindly do the needful at the earliest .
Thanking you
Smita Ramchandani
Ph:[protected]

Dear Board,

I purchased a Reliance Data Cable in the month of September. The hardware cost for the Data Card was Rs. 3000/. The scheme promised, was Rs. 450 monthly rental with first two months rental free. From the first day of activation itself there was connection problem. The same was reported to the vendor who sold me the Data Card. The problem is that the internet is so slaw that it would take minimum of 5 minutes to open a page and majority of times it may not even open the web page. The internet is always down whenever i try logging on. I was promised amazing net speed throughout India and i dont even get connected to the net in a city like Mumbai.

I even noticed that the monthly rental of Rs. 450 as promised and signed by me in the registration form was changed to Rs. 650 rental without my notice. I called up my vendor to have the same changed but i dont think that this has been actioned till date.


I have not used the internet for more than some minutes as the speed sucks. I feel that the company is not selling internet connection but making a huge profit selling their Data Card.

I have asked my card provider to disconnect the card and refund me the data card amount. Which is also not done as i constantly get bills from them. According to him i need to pay my bill first and then only disconnect the connection. I do not mind paying the bill if i would have used the internet. I do not think a company can sell internet connection and not deliver internet connection and still ask for the payment. I have already wasted Rs. 3000 buying the data card which is entire loss to me.

I would request this board to escelate my complaint to Reliance officials and sort out my matter. The Reliance data card number is [protected].

Thanks and regards,

Danny George

Mera naam rakesh kumar he me Gajwel me rahta hu medak dist. Andhrapradesh me. mai ne aap ko kai baar complaint kiya ki mujhe dhoka diya gaya he aap ke reliance walone. aaj tak app ne koi yaction nahi liya he kya aap ki service koi nahi he to seedhe seedhe batao ham se nahi hoga. aap ko kai baar inter net se latter bheja hun koi respons nahi. Mera mobile no. [protected] he.

I gave a Cheque for Rs 500 on December 23 -2007 as advance money for net connection.I was assured that I would be getting the connection in 3 days ,even after 19 days Broadband connection has not neen installed.when i call up in Reliance office the person tells me he will check up and call me back in 30 minutes,he never bothers to call.In comparison bharati airtel truly gives world class service,i have 1 connection in my home and if there is a problem those people are willing to rectify it even on a sunday.I am fed up with reliance and i want my advance money back. I am from Sembudoss Street,chennai.The Reliance Broadband Representative's name is Santhosh.

To, Reliance mobiles,
sir,
Why don't you provide an online facility for the Prepaid reliance customers to view their promotional balance , Main acccount balance etc.
yours faithfully
biju

I had a mobile connection ([protected]) of Reliance india mobile in Patna.Due to my transfer I surrendered number in Reliance web world on 27-11-07.Till date the no. has not been terminated inspite of a no. of remiders to their call centre as well as email reminder by their webworld office in Lucknow .

Dear Sirs,
I was having a telephone wireless land line number[protected] Since June 2006.
Since April 2007 the telephone was having serious problem like the battery was unable
to retain charge for more than 5 minutes in spite of my repeated complaints they were not bothered
to rectify the set but with the charger on line the telephone was working and my job was continuing
unless there was a load shedding.
Since September 07 the telephone was not getting switched on in spite of the charger on line and even
after my repeated written complaints they were not rectifying .Subsequently request was given for
discontinuation & termination of service and the same was done by reliance.
After discontinuation of services they have given me a bill of Rs1600/- or so and asked me to pay the amount
immediately failing which dare consequences will be taken against me. I protested and requested them to withdraw
the claim as no services were provided by them but to my utter surprise they have sent some people to forcibly collect the money
immediately I have asked them to stop this type of harassment or the matter will be taken up with police .
They have stopped harassment by sending people but now their recovery agents are continuously giving me calls from mobile numbers [protected] & [protected]
and mentally harassing me .I am having extreme mental agony because of their harassment.
I am enclosing copies of communication given to them through mails for your kind perusal.
Kindly take up the matter with them so that the do not charge forcibly for services which they have not
provided.
Thanking You

Yours Faithfully

Vijay Pai

Details of corrospondence with reliance
I discontinued your services as per service request number 56550927 and if still want to keep it active it up to you .I have already taken up the matter with Noda police and the concerned man ,one Mr. Chauhan who came to collect money told this type of incident will not get repeated .Once again u are requested to correct your record and ensure the telephone is made not active in your record ,as physically it is not active and no services are provided by you and for your records sake I am not supposed to give you my hard earned money .Accordingly correct record and all the illegal deeds like sending people at residence.
-----Original Message-----
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Friday, November 16, 2007 2:29 PM
To: PAI, VIJAY
Subject: RE:'RIL=[protected]'Reference your mail


Dear Customer,

With reference to your mail regarding Reliance Hello phone number [protected], please note that monthly rental will be charged as long as your account is active in our records.

If you have any queries we request you to revert us back.

Yours sincerely,

Santosh Lalla
Service Assurance Cell
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: VIJAY PAI ([protected]@iocl.co.in)
Date: Friday, November 16, 2007 01:28 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@yahoo.com ([protected]@yahoo.com)
Subject: RE: Reference to your Service Request ID 57272605

Dear Mr. Santosh Lalla,

I am really surprised to receive a bill no[protected] dated 05-11007
Please note no services were provided by you and my telephone was dead for more than 45 days
It was not working properly for last 6 months a number of complains were lodged in vain .
Under this circumstances I will not pay any amount and already I have taken up the matter with consumer grievance cell and like to take up the matter with consumer court. I understand you have sent some one to our residence to forcibly collect the amount although our security did not allow him to enter,the matter is illegal and a punishable offence .Kindly restraint from repeating such type of incidence in future.In case such incidence repeats in future the matter will be reported to police and a case will be filed under relevant section of CPC.
Regards

Vijay Pai
-----Original Message-----
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Tuesday, October 23, 2007 8:02 PM
To: PAI, VIJAY
Subject: RE:'RIL=[protected]'Reference to your Service Request ID 57272605


Dear Customer,

With reference to your mail regarding Reliance Hello phone number [protected], pleas note that as per confirmation received from the concerned department we understand that one of our executive have contacted your wife but she was not interested in refurbish handset and as per conversation had we come to know that you are out of station.

Hence, as per confirmation our FWP (Fixed Wireless Phone) team will follow up the issue with you and they will assist you once you come back to your home location.

We would look forward to an opportunity to assist you better.

Yours sincerely,

Santosh Lalla
Service Assurance Cell
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: VIJAY PAI ([protected]@iocl.co.in)
Date: Thursday, October 18, 2007 03:25 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference your Service Request ID 57093329

No one came ,no swapping of instrument done, your services has been discontinued vide service request number 56550927 .
No payment is due and what ever you have billed for [protected] is also not payable as you have not provided basic services.In fact I will be forced to go to consumer court for the trouble you have given me with lack of service to a genuine customer
-----Original Message-----
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Thursday, October 18, 2007 3:14 PM
To: PAI, VIJAY
Subject: RE:'RIL=[protected]'Reference your Service Request ID 57093329


Dear Customer,

With reference to your mail received at Service Assurance Cell, as per confirmation received we understand that the instrument has been swapped.

However please note that for new instrument we request you to visit the nearest Reliance Express and pay the swapping charges of Rs.1000/- for other instruments and Rs.720/- for Classic 829.

The list of nearest Reliance Expresses is attached for your reference.

Yours sincerely,

Varsha Menon
Service Assurance Cell
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: VIJAY PAI ([protected]@iocl.co.in)
Date: Monday, October 15, 2007 11:35 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference to your Service Request ID 56542771

My telephone is not getting powered on since last one month and please be informed the monthly bill given by you is ridicules as the telephone is out of service and I'm not liable to pay the same. In fact I will take up the matter to consumer court for not providing services since August 07 .In fact I have contacted your executive a number of times as below ,but the were rude and and one of them Mr. Anil tiwari told he does not have a convence of his own and he will not come .He has also challenged me that if I am not happy I can discontinue the services of reliance ,inspite of promising him that I will pay for his convence. And accordingly Idiscontinued your services as per service request number 56550927 .
-----Original Message-----
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Sunday, October 14, 2007 11:47 AM
To: PAI, VIJAY
Subject: RE:'RIL=[protected]'Reference to your Service Request ID 56542771


Dear Customer,

With reference to your mail regarding your Reliance Hello Phone number[protected], we understand that one of our executives tried contacting you but unable to reach on the number provided.

Therefore, as per the confirmation received please note that your issue has been forwarded to the relevant department for further assistance.

They shall get in touch with you in this regards.

Yours sincerely,

Narendran Mudaliar
Service Assurance Cell
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: VIJAY PAI ([protected]@iocl.co.in)
Date: Friday, October 05, 2007 01:06 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: OUTAGE OF TELEPHONE NUMBER[protected] SINCE LAST 1 MONTH.

Dear Sirs,
My Reliance wireless telephone number[protected] is not working properly since last 6 months inspite of repeated complains the telephone is not being attended .I give below my details .

Name Vijay Pai
Address 409,Sharad Kunj ,C-58/18 Sector -62 ,Noida 201307,NCR.
Wireless telenumber[protected]

Complaints lodged :-The battery of the set was bad was was unable to retain charges The moment was charger removed due to power shading etc .The set becomes dead .This problem was continuing since last 6 months and repeated complaints were lodged since than .But since August 07 I started to keep record of complain numbers which are as below .
55022851through Upendra on 05/08/07 at 15hrs.
55911282 through Ms. Mangal at 9=10 hrs on 23/09/07
56273212 through Vicky at 9=15hrs on 30/09/07
nil through Jeeven at 17=01 hrs on 04/10/07
As of since last one month The set remains powered off and do not start.
since last 15 days one Mr.. Bhupendra and one Mr.. Anil Tiwari contacted us on our other land line[protected] from tele number[protected]/3058623 saying that the will visit us to resolve the problem but till date it could not be rectified .No one visited us even once .
I feel this is too serious a matter we are paying monthly rental for no services,.
In case u are unable to repair the fully paid set the same may be taken back and refund me the money paid by me and you may even disconnect the services right now .
Since more than an year I am your subscriber but services provided by you is extremely bad.
In case the set is not repaired with in 24 hrs .Please discontinue my subscription .
Thanking you
Yours Faithfully
Vijay Pai