Reliance Mobile , the worst service provider in the mobile sector.
But it's still operating , and expanding with the high profile promoter back up only .
During my last 18 months travel experiance with reliance mobile I came accross approx. 21 locations in Maharastra , Andhra Pradesh , Uttaranchal , Orissa , 1lac plus population and having no reliance network .
Company management got the fund to run TV/Radio/ Press advtg. , but no fund to expand the covage .
The worst experience is , when you contact the service assurance of Reliance Mobile regarding this ..they reply :
With reference to your complaint, we request you to provide us with the following details:Alternate contact number, if any.Best time to contact you at the alternate number.Exact nature of the issue.Number of network bars displayed on the handset.Exact location like inside premises or outside, where the coverage issue is experienced.Whether the issue is experienced at all places.Complete address with landmark.Since when are you experiencing this issue?The details furnished by you would enable us to assist you better.
The gist of the company policy is very simple , we have to recharge , buy talktime from the Reliance Mobile to furnish them feedbacks
YEH RELIANCE KA MOBILE HAI ,
NETWORK NAHIN ,
TO BHI , BOL INDIA BOL,
YEH RELIANCE KA MOBILE HAI
TO PHIR GALI DE DE ,
F---F---F---
Aug 13, 2020
Complaint marked as Resolved