Reliance Communications — 8 year old no. disconnected without any intimation

Address:

Rewa, Madhya Pradesh

Hi my RELIANCE GSM number [protected](pre-paid) is disconnected without any intimation.as i'm doing my studies in Delhi so i'm using this no. on roaming,till 17 feb 2013 my no. was working ,one of my handset was got damaged so i was not using my no. for a week.after 17feb 2013,when on 28 feb 2013 i inserted my sim in another cellphone & tried to make calls it started saying that you can not make calls. & there was showing "call barred", at that time i was in (m.p.) only so i contacted customer care ,they told me that they are unable to know the reason why my services are barred. but it will get resume withing 3-4 hrs.
but again my services dint got started & now when i'm inserting this sim its saying sim card registration failed.the same day i left for delhi. yesterday i had words with one of my friend & i told him that my no. is having such problem so he visited reliance web world (indore) he told the same story to customer care executive ,so he checked through his system & told that my no. is disconnected & can not be activated again . if i have to get the same no. i have to apply for post paid & have to wait for another 3 months. when my friend asked about the reason for disconnecting my no. your employees were unable to answer him the reason.
i use to be a happy customer of reliance from past 8 years & using this no. in roaming from 2 nd half years . & i/m aware of the guidelines of
TRAI that in order to continue my no. subscribers should make or receive a voice or video call.and following the same guidelines i use to make voice calls regularly & even use to always keep balance in my. no. by recharging my no. from time to time (you can even check this through your system,it must be having such option).one more thing i would like to tell that when my no. got disconnected i was having 25 rs. balance as well. such kind of poor service were not expected at least from reliance ,no intimation ,service sms nothing from your end. what kind of service your company you people are providing.
I really need my number, reactivate Please. …. waiting for positive response & would like
to know from your end what do i have to do to get my no. back
Regards,
Shudhanshu Mishra
alternate no.[protected],[protected]