Reliance Communications — Amount Deducted for VAS service which I have not activated | |||
Hello, Just few mins back I have received an sms which says Amount charged for VAS Jumpgames GSM Rs. 30.00 Current balance Rs. 177.42 I am sitting here in office and I have NOT activated any services. How you have duducted 30 Rs from by balance? I have tried multiplal times to call to customer support but getting line busy answer only. As an IT professional I will never activate such type of services and this shows how Reliance is cheating to its customers by deducting amount from their balance. As I have not activated any services, refund my amount. Regards, Girish Shastri Was this information helpful? | |||
 5 Comments | |||
Comments
My Mobile number is [protected]
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
I have also received the same message and amount of Rs. 30 has been deducted from my account. I dint activate any such service.
Please take a look at it ASAP.
Please take a look at it ASAP.
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Reliance GSM — Activate Add on services without any intemation and deduct ammount
Dear Sir,I am Mukesh Agarwal having Reliance No. ([protected]).
Sir, company has activated add on services on my no. and deduct amount without any intimation and when i made a call to customer care no. they refused it.
Sir i want to my deduct amount back.