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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025
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J
jonypalampur
from Kanniyakumari, Tamil Nadu
Apr 25, 2013
Resolved
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Resolved

Address: Kangra, Himachal Pradesh

Hi i am manmohan and my mobile no is [protected] & my porting id is DI174135. This is my aircel

number & i want to portin in reliance network. I submited my document in palampur(H.P.) reliance

office on 19 April for porting but i don't receive any call or message from reliance. In december i

was also submit my document in reliance office but that time it was don't portin so i again submit

document & take new sim from your office. In same time i port two numbers but one is portin but

this ([protected]) is not porrted. If any problem in porting then plz call me on [protected]
Aug 8, 2021
Complaint marked as Resolved 
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
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    M
    mahendra reddy 4321
    from Mumbai, Maharashtra
    Apr 25, 2013
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    Address: Bangalore, Karnataka

    Hi,

    Initially he promised to give the connection within 2 days and its been almost 25 days still i didn't get any connection.. On top of it he started blackmailing me that, only if i give him another customer then only he will provide me the connection.. i paid him 1200 cash and if i ask him to refund my money back he says speak to Customer Care or do what ever you want....

    Even the Customer care doesn't respond to me correctly... i totally frustrated with the services.

    The executive name is Ganesh([protected])

    Regards,
    Mahendra Reddy
    Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Cheers,

    RCOMcare
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      R
      Ravi Inder Singh Virk
      from Mumbai, Maharashtra
      Apr 25, 2013
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      Address: Patiala, Punjab

      Hi,

      My name is Ravi Inder Singh, and my number is [protected], there is a VAS activated on my number at 1.50 PM today under the name of Shemaroo. I have not sent any request to activate that and neither i have called them. I need a reply why this was done and who is responsible for this behaviour.

      Regards,
      Ravi Inder Singh

      Reliance Telecom — Unethical collection calls

      Hi,

      I had been using Reliance Data Card No [protected] till my company gave me a Corporate Broadband USB Card. Once I got that, I had put my Reliance card in 'same custody mode' for six months and have not been using it since then. Just when the safe custody got over, I decided to get my connection barred. I went to the Reliance store at Brigade Road and they suggested me to call up *333 and put the request.

      When I did that, initially the request was taken and then later someone (do not remember the name) called me and requested me to change the connection to pre-paid mode where I only pay upon usage. And, I said - OK. She also said that my confirmation over phone was enough for me to convert the same to Pre-Paid.

      Quite some time has passed since then and then I started receiving fake court notices and threatning calls from the collection people. I was told things like 'Better pay up the amount' - Or, else we know what to do. And, since then I am going through this awful experience.... Do not know whom to complain .... But really want this resolved.

      Regards

      Swarup Chatterjee
      Dear Customer,

      We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


      Regards,

      RCOMcare
      Dear Customer,

      As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

      Cheers,

      RCOM Care
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        Y
        Yasin Egostic
        from Vasai-Virar, Maharashtra
        Apr 25, 2013
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        Address: Thane, Maharashtra

        respected sir,
        i am khan yasin and my mobile no. [protected] is a postpaid plan and i want to prepaid when i visit the gallery of my near, i saw that my bill was showing 767 but my actual bill was 323 (i had message).When i know to how my billl was come none has to be understand me and when i want to know the mail id none has know and the branch head his name was sneh mehtani has scold me and tried to querrel to me. If my bill was not send me proper and sneh mehtani not apologise am not paid any bill on my side ..........
        thanking you,
        Yasin K.
        +1 photos

        Reliance — MISBEHAVIOR OF CUSTOMER CARE OFFICER

        Sir,

        Reliance Customer Care Officer's are very bad, when i calling and asked any matter they cut the line or no response..

        Reliance — Unwanted Billing

        I Got This connection on 25 November 2010 as a CDMA postpaid No. [protected]
        and made a mind To change It To GSM Prepaid On 1st March 2011
        I gave the request for Migration from CDMA POSTPAID TO GSM PREPAID On March 1st 2011
        My Billing Period id From 14 of month to 13 Of Next Month
        With The Instruction To make It change Before The billing period (13 March 2011)
        But The Request For Taken Late By The Reliance Web World Executive And It Got Converted To GSM PREPAID only on 19th march
        but the bill have Come From march 14 to April 13
        Relationship No. :[protected]
        Bill Period :[protected] to[protected]
        Bill Date : 14-Apr-11
        Bill No. :[protected]
        Due Date :02-May-11
        I think i Should Be charge Rental ONly For Five days from (14march to 19 march)
        but have got the whole month rental.

        i request you to check and do the needful

        the information provided above is accurate upto my knowledge

        With Regards,
        Mithil Kumar A
        Alternate No. [protected]
        Dear Customer,

        We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


        Regards,

        RCOMcare
        Dear Customer,

        As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

        Cheers,

        RCOM Care
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          S
          SaNg LiDa
          from Kolkata, West Bengal
          Apr 24, 2013
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          Address: Papum Pare, Arunachal Pradesh

          Iam living in Naharlagun and using a reliance gsm sim as they provide 3g services here.But the speed that they provide is below par the 3g speed..almost 0.08 mbps download speed and moreover there is constant network drop...we recharge with 3g mobile internet packs but are almost getting the speed of 2g.I hope you look into his matter and improve the 3g services in this locality.
          Mobile no-[protected]
          Dear Customer,


          We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


          Regards,


          RCOMcare
          Dear Customer,

          We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that currently you are getting 1.7 MBPS speed which is more than average speed for 3G users.

          Regards,

          RCOM Care
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            T
            thangaveludivi
            from Jalakandapuram, Tamil Nadu
            Apr 24, 2013
            Resolved
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            Resolved

            Address: Tamil Nadu

            Hello, I am using the Reliance GSM number From almost last six months my mobile phone balance is being deducted by Rs. 3 every 5-6 days in the name of VAS USSD services. I did not activate any such service. So please stop deducting my balance in the name of the said service and refund the deducted balance ASAP.
            my name is S.K.THANGAVELU. my mobile number is [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            ASSOCIATE OF RELIANCE MOBILE — ACTIVATION CHARGE COLLECTED WITHOUT ANY SERVICE

            Dear Sir,
            Few days back I got a call from an supposed to be associate of Reliance Mobile for activation charge for pre paid to post paid conversion. I paid 250 Rs dated 26-Sep-09 and got an receipt against the same. After two days, on 28-Sep-09 an executive came for varification and it was done. But when service did not get started even after 10 days I tried calling the number mentioned on the receipt but strangely all numbers are either switched off or not working.
            Somehow I manage to call the sales guy who had called me and I was surprised to hear that he was expecting me to come to that shop to collect the amount I had paid. He denied to come to my home to return the money.
            When these executive can come to my address to collect the money, cant they come to refund the same. Or is it fare to waste my time and money to collect the refund without any mistake on my part.

            Address of the Company :
            B. W. Credits
            D/193 Okhla Industrial Area
            Phase-1, New Delhi-110020
            Mob : [protected],[protected]
            [protected],[protected]
            [protected] ?

            Riliance india mobile — Unknow Service activate without permission

            I have complaint for riliance india mobile many skims and services active from them side. I dont know about that services and they charge on my mobile account daily
            i complaint about that in reliance customer care with Mr.arjun from last four days i have no responce and satisfaction from them side and i have also complaint nomber[protected] that i rgistered.When i complaint that behind they everyday doing new skim active and charge more they have possible.they are not ready for any skim deactivation and refund.my mobile no is [protected].Now i want my charges refund from them side.
            Post your complaint to followind Email IDs. [protected]@relianceada.com; Rcomnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com corporatecentre.[protected]@relianceada.com
            Post your complaint on www.pgportal.gov.in to Department of Telecommunications
            I also post there. my number is [protected].
            Dear Customer,

            We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


            Regards,

            RCOMcare
            Dear Customer,

            As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

            Cheers,

            RCOM Care
            hello, I am using the Reliance GSM number From almost last six months my mobile phone balance is being deducted by Rs. 3 every 5-6 days in the name of VAS USSD services. I did not activate any such service. So please stop deducting my balance in the name of the said service and refund the deducted balance ASAP.
            my mobile number is [protected]
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              P
              pankaj2006
              from Jaipur, Rajasthan
              Apr 24, 2013
              Resolved
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              Resolved

              Address: Gujarat

              Two days back i.e. on 22nd April 2013 at 6:45pm I received the following message on my mobile: "Amount charged for VAS One97STalkDP Rs.30:00. Current Main Balance Rs.40:38. 22 Apr. 2013 18:41" I am not sure what kind of message is this and what is the meaning of "One97STalkDP" and why my account was debited with Rs.30/-.

              This is absolute nonsense and causing a great amount of inconvenience. Sometime, I feel that people working in public enterprises have become more transparent and customer centric. Whereas, with the growth of the company, Reliance Telecommunication seems to have gone awry.

              Can anyone from customer care department (if it really exists) look into it and arrange for a quick refund of Rs.30/- without wasting my further time?

              Pankaj Trivedi
              Aug 13, 2020
              Complaint marked as Resolved 

              Reliance Communication / Mobile — deduction of Rs. 41/-

              my account balance of Rs.38.6 dt. 18/7/2010
              now Rs.-2.4 service activated by service provider without my permission
              Dear Customer,

              We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

              Regards,

              RCOMcare
              Today[protected], I received the following message on my mobile: "Amount charged for VAS One97STalkDP Rs.10:00.
              I have not activated any of the vas service, I want to know what kind of service is this & how is it activated.

              My mob. [protected]
              Hello Reliance Team,

              I thank you for your response..

              Here are the requested details...

              Full Name: Pankaj Trivedi
              Mobile No. [protected]
              Problem I experienced: I received a deduction of Rs.30/- for VAS One97STalkDP (And I don't know what this VAS One97STalkDP is)

              Please let me know if you have any other requirement to effect my refund.

              Regards,

              Pankaj Trivedi
              I received the following message on my mobile: "Amount charged for VAS One97STalkDP Rs.10:00.
              I have not activated any of the vas service, I want to know what kind of service is this & how is it activated.


              My Name is Navin and No is [protected].
              Just 15 minutes back i.e. on 1st April 2014 at 11:55 I received the following
              message on my mobile: "Amount charged for VAS One97STalkDP Rs.15:00. I dont know what is "One97STalkDP" and why my account was debited with Rs.15/-.
              This is mo absolute nonsense and causing inconvenience. Reliance seems to be befooing pre paid customers.
              from customer care department look into it and arrange for a quick refund of Rs.30/- without wasting time? Relmobile # [protected]
              Please call me @ [protected] for any further communication
              Gagan Goyal
              Reliance is a cheating company, they did same thing to me as wel.

              ( Parag J Saikia)
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                N
                nishantag
                from Kolkata, West Bengal
                Apr 24, 2013
                Resolved
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                Resolved

                Address: West Bengal

                This complain is in concern regarding my mobile no. [protected] which is on the name of binod singh. I have been repeatedly complaining reliance through mails and customer care phone no.s, since 5 months regarding the wrong deduction of charge of rs 39 for sms pack which gets activated itself every month and then i have to complain reliance about it and then i get my money back and again in this connection on 22 april 2013, i received a msg from reliance for activation of sms pack of rs 39.i want reliance as soon as possible to deactivate this service of rs 39 pack and reimburse my money and hope so i will not have to face this problem again.the reliance customer care people assure me every month that this sms pack of rs 39 will not be activated again but happens the same again all over.i am fed up of reliance unwanted services which they activate themselves and then i have to waste my time on it every month.at first they also reply that there is no wrong deduction of charges but then i again receive a mail the next day of the first mail that rs 39 has been postes to your account.please help me out in this regard.
                Binod singh.
                Aug 13, 2020
                Complaint marked as Resolved 

                Reliance — wrong deduction

                My balance is deducted by activating different services on my reliance prepaid n.o-[protected] without any information and without my concern. i also complianed to his customer careby tomorrw, and also complianed in consumer forum, but still problem is not resolved, requesting you to kindly look in to the matter.

                mobile number : [protected] corporate connection
                all mobile service provider behave like chiter, they are chit on regular basis.
                Dear Kunal I Agree with your Complaint this is happening in only RELIANCE I am also faced the same problem so many times... RELIANCE IS THE WORST and CHEATING INDIA MOBILE with out informing the are activating service and deducting the balance ... ITS TRUE...



                DEAR CONSUMER PLEASE TAKE ACTION...
                I called reliance customer care for Balance deduction for service that has not been activated and a sum of Rs 30.00 have been deducted. This is a cheating been done and I want to know how to file a case against it with Reliance and with consumer forum

                Reliance — Repeated balance deduction and service not activated

                I'm a Reliance GSM (number [protected]) user and has been suffering from bad servicies provided by this company. Firstly on 29th Sept I activated Rs. 14 msg pack, again on the consecutive day Rs. 14 were automatically deducted from the account. Again, in roaming all msg packs used to work, but this time all of them failed and today when I was trying to send message 1.500 Rs instead of .05 are being deducted per message from the balance. I therefore want those 28(14+14) rupees back plus the money deducted even after the pack has been up.

                Reliance — wrong deduction

                I didnt subscribed to any of the game pack of mauj.com but it daily rs5 os cut frm my balance due to subscription of this game pack.. pls i request u to unsubscribe this pack..mo no. [protected]
                Dear Customer,

                We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


                Regards,

                RCOMcare
                VERY BAD, COSTUMER IS A SLAVE HERE
                SIR MADAM,
                I WOULD LIKE TO INFORM THAT THERE IS A DAILY DEDUCTION FROM MY CELL NO. [protected] WITHOUT MY KNOWLEDGE ANY SCHEME & FACILITY ACTIVATED ON MY CELL
                PLESAE REFUND MY AMOUNT IMMEDIATELY, AS THIS IS AFFECTING THE GOODWILL & CUSTOMER CONFIDENCE, PRESENTLY MY MOTHER IS USING THIS CELL & SHE IS HAVING PROBLEMS WITH THIS DEDUCTIONS AS SHE IS ALONE IN GUJARAT AND BECAUSE OF THIS DEDUCTION OUTGOING CALLS HAVE BEEN DISSABLED,

                NEARLY RS.320 APROXIMATELY HAVE BEEN DEDUCTED FROM MY BALANCE FROM 29.03.2013 TILL TODAY,
                SO PLEASE REFUND THE SAME AT YOUR EARLIEST
                THE CALLCENTER HAVE NO ANSWER, SOME TIMES THE SYSTEM IS NOT UPDATED & OTHER TIMES THEY JUST HANG UP
                Dear Nishant,

                As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                Cheers,

                RCOM Care
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                  B
                  bettertobeunknown
                  from Mumbai, Maharashtra
                  Apr 24, 2013
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  My userid is[protected].
                  In our area, if electricity goes off for any reason, within 15 min, reliance broadband shuts down, wan light goes off.
                  I lodged complaint against this on 10th March.
                  My complaint is pending from 10th March, and yet is solving state. This compels me not to register any other complaint. No feedback is given on this complaint.

                  I cannot lodge any other complaint and nor is any other complaint entertained by the company.

                  Is this time to close this connection as not working anymore?
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Reliance Broadband — horrible service

                  i have taken reliance broadband just 1 week back for my home purpose.4 days back something went wrong and am not able to connect to internet.i have called up customer care 50 time but till date no body has respond.When i asked them what was the reason.They told they dnt get permission from service dpt to to sort out this issue.

                  i just want to know if they got pemission to install this in 2 day in my locality then why dnt they have got the permission to attend to the issue???
                  its not reliance broadband but its fraudband
                  Reliance is the number 1 frauds when it comes to Broadband connection.
                  There was gross misselling by its agent in Bangalore called Lohith-[protected]

                  Any of you guys in Bangalore who would want to take these people up to task, please reply to this post and we can combine to teach them a lesson.

                  Service — broadband connectivity

                  i am using the service from this feb-09.from the very first day connection gets automaticaly disconnected after every 10 to 15 minutes breakout. By repeated complaints managements is unable to solve the problem and even not bothering the matter with serious intetion to resolve.my telephone no:[protected]

                  Broadband Complaint — broadband slow working

                  Dear Sir

                  We are using the Broad band connection at Ph no[protected]

                  Again we are face the same problem internet slow down .please resolve the problem permanently.

                  Regards

                  Ashish Deshmukh
                  [protected]
                  Dear Customer,

                  We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                  Cheers,

                  RCOMcare
                  Dear Customer,

                  As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                  Cheers,

                  RCOM Care
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                    D
                    dhananjayt84
                    from Mumbai, Maharashtra
                    Apr 24, 2013
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana

                    Dear sir/mam,
                    I would like to inform you I have use reliance postpaid number and I have give request for deactivate 3G service rental 250/- on 16 mar-13 before started my new bill cycle my new bill cycle is 18-mar to 17-apr-13 and i had receive msg on 17mar-13 your 3G pack has been deactivate and I have also make call on 19-mar-13 for confirmation my 3G rental pack deactivate or not I have receive confirmation from customer care plan deactivate if you use charges applicable 10p/10kb then i am not using this service but reliance not deactivate my plan and charged me 250/- rental then i have make call to customer care my call was disconnected and miss behaviour done and appellate and reliance web world also not solve my problem. I am not responsible for that reliance deactivate any service after 32 days. So I request to you plz understand my problem and solve it my complete details mention below.
                    Name: Dhananjay Tiwari
                    Reliance #: [protected]
                    Email address: dhananjay.[protected]@in.aegisglobal.com
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Reliance Mobile — Charge Additional Rental

                    Sir,
                    I gave a request for termination of my mobile no [protected] on 8th dec 2008. That time they told me 2 days SLA. Then on 10th dec 08 when i call to a call center they told me they have 7 days SLA. Many time i visit reliance web world as well as call to a call center for process my termination of no request but i got same answer that due to some process they required some time.
                    On 22nd Dec 08 Company generate my bill will full month rental charge. Then on 26th Dec 08 company terminate my mobile no. When i visit a reliance web world they told me i have to pay full month rental which was charge for next month[protected] to[protected].

                    1) when i gave complain on 08th Dec 08 then why should i pay rental for next month.
                    2) Due to some company problem if they required 19th day to resolve my query why should i bare that rental for this period that is company's problem.

                    sir, requesting you this same thing happen to other customers also.
                    Please look into this.

                    Vaibhav Doshi
                    [protected]
                    Sir / Madam
                    I do not apply Radio packet, but this packet to charges me on 10 Rupees for every 10 Days. kindly disconect that wrong packet.My Mobile No - [protected]
                    Dear Customer,


                    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


                    Regards,


                    RCOMcare
                    Dear Customer,

                    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                    Regards,

                    RCOMcare
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                      D
                      diliptilwani
                      from Mumbai, Maharashtra
                      Apr 23, 2013
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                      Address: Ahmedabad, Gujarat

                      I have complained about my reliance broadband connection due to slow speed and also bill amount generated was more than actual bill.

                      My customer id is[protected]

                      And complain numbers are
                      - [protected]
                      - [protected]

                      I have complain it on 17th April and they told me that it will be solved within 3 days.

                      But it is almost 7 days past but complains are not resolved.

                      It is very bad service provided from reliance.

                      So now please suggest me what to do.
                      Dear Customer,

                      We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                      Cheers,

                      RCOMcare
                      Dear Customer,

                      As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                      Cheers,

                      RCOM Care
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                        T
                        tarun20vyas
                        from Salem, Tamil Nadu
                        Apr 23, 2013
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have taken the reliance land line broadband connection 23 May 2009 at # 94 1ST FLOOR BDA 1ST SATGE 11TH MAIN BTM LAYOUT
                        BANGALORE - 560029 and customer account number was[protected] and billing account number [protected].This broadband connection worked fine for 1 month then it was not working well.I have contacted customer care regarding this several time.But nobody from reliance came to see the problem and problem never resolved.I even asked to close the broadband connection and take all the equipment they installed.But even then no one came to close the connection.As I got new job in Hyderabad and I told reliance care that I am going to other city please close the broadband connection and take all the equipment but no one came this time as well.Then in July 2009 I left the Bangalore and even though no one from reliance came and no one connected me after july 2009.
                        Now all of sudden after 4 year they start sending threatening mail you did not paid bill amount of 3935 which they might calculated from July 2009 to Nov 2009.As I was not present in Bangalore nor I was using there service so how come I will pay the amount for the service which I never used.
                        I was present in Bangalore till Jun 2009 only and amount of that month I have paid.They made bill every month till Nov 2009 and made huge bill without my notice.
                        Please help!!!
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Reliance Broadband — DEMAND FOR PAYMENT OF SERVICES I NEVER RECEIVED

                        I had been using AIrtel Broadband for some time.One bad morning in influence ofd a good plan i swiched to Relaince broadband.....the sales executive got my filled form .
                        Then for many many phone calls we got a physical Cable connection which worked Just for a night.We tried to contact Customer executives then with saveral peoples as per instructed as this was their responsibility....within two days we decided to NEVER use Relaince services in life.Physical cables had been removed after that day.So we were no longer Reliance user in any way since then.We started taking Airtel Services as before and started living happily.
                        But they started sending us bills each month.......we talked to sales executive it will stop automatically.We did not bother for this all.After one email by me It stopped after 5-6 months.
                        Today i got a call from Reliance Advocate that tomorrow Police will visit my place or i should meet some madam at Mansarovar complex in bhopal.

                        What should i do???

                        Reliance Communications — Huge monthly bill

                        I have a Reliance Broadband connection. For the past 2 years, I have had an average monthly bill of around Rs. 4000/- (Rs. Four Thousand). Suddenly I find that my Broadband connection this month is suspended. The allegation is that I have downloaded more than 30 GB of stuff from the internet within a timespan of 15 days. And, upon enquiring with the Reliance Call Centre, almost everyday the duration of download has been around 15 hours on an average. Due to this, my bill has exceeded Rs. 28943/- (Rs. Twenty Eight Thousand nine hundred and forty three), and hence my Broad band account has been suspended.

                        The interesting thing is that my computer and Broadband is ON only for a maximum of about 4 hours everyday. When I communicated this fact to Reliance's email ([protected]@relianceada.com), their response (via Service Request ID[protected] was that "they have resolved the issue - all I have to do is to pay up Rs. 28943"!!!. No explanation is given as to how the download can proceed for a period of 15 hours everyday when my ON time itself is only about 3 hours usually (maximum is 4 hours).

                        I feel helpless with Reliance Communications....and hence this mail to the Consumer Compliants.

                        Reliance Communications — Complete information not provided

                        Hi,

                        Reliance has launched a new scheme where a customer will par Rs 599 and they get validity of 30 days for free calling to Reliance and non reliance network local or STD.

                        My RIL number is [protected]. I had got this scheme activated froma dealer at Magal Kunj, Borivali (West) by looking at the pamplet which the shopkeeper had got from RIL which said that there are unlimited calls free to any RIL or non RIL, local or STD number and it did not mention any conditions on the same. Now i was getting some charges deducted from my phone and hence i inquired with cutomer care on which they said that for non RIL STD numbers there is a cap of 30 mins / day calls whcih was not informed to me when i was getting this scheme....i need to get my money back for this cheating done by RIL. And this kind of non sense is very normal for RIL

                        Regards,

                        Shilpa
                        i think we should allow them to file court case and then prove them lacking and then must claim for all damages and harassment etc
                        i had the exact same problem.Reliance Communications is nothing but a corporate theive.

                        Broadband — Huge Bill and threat

                        i was a reliance broad band USER , in bangalore .was an on time payer of internet bill as well but for last few the way they and treating me and service and billing has become pathetic. My A/C Reliance account Number is-[protected] . i was an user of 1Mbps Unlimited combo plan with no static IP and no other charges.
                        an urgent location transfer was needed so called Customer Care (on 29th dec 2010) , They said they will take maximum for 4 days and RS 400 for transfer. so i applied for location transfer. I asked for location transfer on 29th dec 2010 , they did transfer it on 8th jan 2011, where it should take maximum of 4 days. For that too i had to call every day but nothing happened (Sir wait we will cal u back in 5 mnt.didn't call), finally i send a mail to chairman Office and got it transferred on 8-1-2011. again after one day it stopped working.you can check my history over there.they fixed that. after that again the same thing ,i got fedup and stopped using it(but i payed the bill before 12 th jan 2011, that i do for every month.).

                        New bill got generated on 19 jan 2011 with huge amount of 5845.00RS and automatically they suspended(Bcoz it exceeded my credit limit ) my connection(with out talking to me), i got the bill and applied for disconnection (after that also i did not receive any termination call from customer care.) now they are charging RS 6218.00(by bill) in this month before 12 march.i called customer care they said amount can not be waived off(its external transfer. DON KNOW WHY new connection RS 500.00 but transfer more than RS 4600.00), i talked to billing department(outsourced) they said."sir u pay 1666".but when i asked for the bill they said its already generated so can not give new bill now , i asked them , on what basis i will pay the amount.They said "next month bill it will be updated"(but no porper proof for that) . I can not pay any random amount when the bill is saying different. Again i am not interested to pay any late fees or interest on the amount that i have to pay, because its their fault, they should suffer for that why should i? please tell me for how many months it can go like this.any specific reason for my sufferings ?



                        1. Note the communication happened with Customer care.In the termination letter its written that 7 th feb 2011 is the last date.why should i pay after that day?

                        2. Note in the Reference[protected] letter its written that the amount can not be waived off, i need specific reason for this.why its waived off for now(unofficially from outsourced billing department) , with proper explanation .

                        3. i am ready to pay the whole amount(but there should a logic) where i should pay 19 th dec to 29 of Ded 2010 only.If pay the bill with in 2 months (from bill generated date)then only i will be able to reimburse the money or else i have to pay the amount from my won pocket, i am not interested to do that for others fault.

                        4. for two(jan , feb) months i have not received any call from reliance customer care, regarding my complains and other stuff.No care at all from reliance customer care.

                        5. But 3rd Feb 2012 somebody called me saying he is calling from Hazari Courts located in Delhi.
                        he asked me to pay 7646.59 and also told me if i dont pay with in 1 hour he is going to issue an arrest warrant
                        on my name.I said that i am not in bangalore let me come we will discuss on this but he said he is calling from Hazari Courts
                        and return check will be send to my address .Denying that he said arrest warrant will be issued in local police station at kolkata.
                        I got scared and pay the whole amount RS 7650.00.next day when i called him and said that "this is chinmoy calling from kolkata",
                        he disconnect the call. he was a fraud from Reliance.

                        His Mobile number is [protected]



                        6. I am requesting consumer-court to give a special attention on this to give justice to lot of inidans like me.
                        I have no issue paying right amount 450 RS for transfer but not 4500+ others. i Think i deserve Justice .
                        A cheated Consumer deserve justice.

                        7.If nothing happen here i will go farther, I will not leave fraud and theater reliance like this.


                        NOTE: Please check open consumer court link
                        http://www.consumercourt.in/internet-services/46211-huge-broad-band-bill-relianc...


                        Thanks
                        -CHinmoy
                        [protected]@gmail.com
                        Mobile- [protected]
                        Dear Customer,

                        We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                        Cheers,

                        RCOMcare
                        I think this is auto generated or saved copy reply.I think you dont even bother to do apart from this.I am still getting threatening mails.
                        Dear Customer,

                        As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                        Cheers,

                        RCOM Care
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                          yogesh951
                          from Noida, Uttar Pradesh
                          Apr 23, 2013
                          Resolved
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                          Resolved

                          Address: Delhi

                          Dear Reliance,

                          my reliance gsm number is [protected] i have recharge[protected] with 101 gprs pack online through my service option
                          but i don't get benefit this recharge i talk to customer care they told me that is frc that is not applicable with only new sim but it not mention in recharge option show in recharge so please refund my money or give me benefit for this recharge.

                          Waiting for positive response.
                          Aug 8, 2021
                          Complaint marked as Resolved 

                          Reliance Mobile — recharge

                          hai,
                          i recharged my mobile (reliance) with rs 100 through icici bank (online), but no use. 100rs debited from account but recharged amount not came to my no. i checked no, my no is correct.
                          i dont know its mistake of icici bank or reliance mobile. finally the real loser is the customer
                          Dear Mr. Kancharla,

                          Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Net Banking’ as the subject line. Request you to provide the relevant details of your account, along with your full name and contact details.

                          We will be glad to assist you.


                          Regards,

                          Nazia Sayeed
                          Office of the Nodal Officer
                          ICICI Bank
                          I have similar experience Rs 200 gone. If ICICI portal says they offer mobile recharge, how can they get out of the responsibility by ONLY crediting cash to Reliance.

                          Reliance GSM — Mobile Easy Refill

                          Dear Sir,
                          I had requested mobile easy fill on 11/03 through net banking. The service provider is Reliance and the amount Rs.250/- The same has not recharged to the requested mobile number ( [protected])and then I sent mail to the Reliance, where they confirm the service is not available and advice to contact the bank branch.


                          Message from service provider on 26/03/2010
                          Dear Customer,

                          This is in reference to your mail received at Reliance Customer Care regarding on-line recharge. As we communicated to your earlier, this facility is currently not available for Reliance Smart Subscriber. Therefore, we are unable process your request. Hence, we request you to contact your respective bank.

                          Yours sincerely,
                          Mohammad Shariq
                          GSM Customer Care

                          Message from bank on 05/04/2010

                          Dear Customer, We regret the delay in responding to your mail.

                          As per your complaint, we have co-ordinated with our concerned department and made to understand that the transaction is termed as successful by the service provider. Hence we request you to co-ordinate with the service provider in this regard.

                          Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.

                          Regards,
                          Nisha Patil.
                          Customer Care Executive.
                          Dear Customer,

                          We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                          Regards,

                          RCOMcare
                          Dear Customer,

                          We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                          Regards,

                          RCOMcare
                          Dear Customer,

                          We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you a waiver of Rs 88.[protected]%TAX)- has been posted into your account.

                          Regards,

                          RCOM Care
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                            imran_nk
                            from Bengaluru, Karnataka
                            Apr 23, 2013
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Hi,
                            I have called to customer care of Reliance GSM several times to deactivate the SMS plan(5p/sms ..Rs 14 per week), even received the confirmation SMS from them. But still its being deducted every time. One of there executive told me that they will not refund the amount deducted only service will be deactivated.... but still service is getting renewed and deducting money.

                            I want lodge a compaint against them and want compensation for these issues they have caused to me.


                            Name : Imran khan
                            Mobile : [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Customer,

                            We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                            Regards,

                            RCOMcare
                            Dear Customer,

                            We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                            Regards,

                            RCOMcare
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                              syeed123456
                              from Jammu, Jammu and Kashmir
                              Apr 23, 2013
                              Resolved
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                              Resolved

                              Address: Budgam, Jammu and Kashmir

                              Respected Sir
                              I am Syeed Tawsiff and my contact number is [protected].
                              I want to raise a compliant regarding your reliance distributor in our area as i want to be your new post paid customer and i gave him all necessary documents as well as money for security deposit and he told me that the sim will b activated with in two days but it is now 7th days, neither i gt any post paid sim from him nor he gave me any good response even he do not have manner how to talk with a customer. He ( distributor himself) told me that i do not have time to handle the customers and cut off the call. Now, I request you to take a strict action regarding him as soon as possible and please resolve my problem or give my documents and money back so that i can join any other service provider.

                              With Regards
                              Syeed
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Customer,


                              We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


                              Regards,


                              RCOMcare
                              Dear Customer,

                              As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                              Cheers,

                              RCOM Care
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                                A
                                adeydar
                                from Anand, Gujarat
                                Apr 22, 2013
                                Resolved
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                                Resolved

                                Address: Anantnag, Jammu and Kashmir

                                sir/mam
                                my first Cell No. [protected], I want to deactivate the same number and activate the new Cell No. [protected]. i sumbitted the application and form with required documents and photographs before 10 days back. but the number does not get activated nor the old one was deactivated. almost after 10 days the distributor told that it needs more time to get the job done. they are also not responding our complaints as well. now please tell what to do?
                                altenate No. [protected]
                                Jul 5, 2016
                                Complaint marked as Resolved 
                                The sim card was activated after 3 months by the Reliance Communication Office Anantnag
                                Dear Customer,

                                We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


                                Regards,

                                RCOMcare
                                Dear Customer,

                                We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                                Regards,

                                RCOMcare
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                                  sangwanritu
                                  from Delhi, Delhi
                                  Apr 22, 2013
                                  Resolved
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                                  Resolved

                                  Address: North Delhi, Delhi

                                  My number [protected].. I got it recharged of Rs. 70 because this tariff says to provide 100 rupees on 'every' recharge of 70. When I called to the customer care, they said that it is a magic recharge, you may or may not get 100. But whenever I check my balance by dialing *367#, after balance description it shows an offer of Rs. 70 recharge which provides 100 Rs. balance on every recharge.
                                  What kind of information is that? Please reply.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

                                  Regards,

                                  RCOMcare
                                  the offer means that it can provide recharge balance between Rs.62-100. it is jst like a lucky draw. u may or may not get more than 62 (i.e. minimum garuntee).
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                                    sangwanritu
                                    from Delhi, Delhi
                                    Apr 22, 2013
                                    Resolved
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                                    Resolved

                                    Address: North Delhi, Delhi

                                    I'm extremely irritated with reliance customer care service. They themselves activate this VAS plan on my number and when contacted them, they give the same irritating excuse that server is down, so my information couldn't be processed. Firstly, they pick up my call so late and keep me waiting each time I try to contact them. Many a times they don't forward my call to care and simply end my call by saying 'thanks for calling in customer care'.
                                    My number is [protected] and I checked out through their toll free no 198, it says there is no VAS service activated on my number but I got a message that my balance is deducted for VAS and again the balance is deducted I don't know for what.
                                    Whenever I recharge this number, they always deduct my balance for some or the other reason. Please make them stop.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                                    Cheers,

                                    RCOMcare
                                    Hello Reliance,

                                    Instead of taking complaints from thousands people around India who is suffering from these VAS deductions, why don't to you tell your higher authorities about these complaints.

                                    Why the hell on the earth you should take deduct money from the customers, it happened to me also several times, now here I'm shouting for on behalf off others, please understand, most of the people are don't even know, why and how they've been deducted, they don't know how to approach ccare.


                                    thanks
                                    vasu
                                    reliance no 8977*****
                                    Dear Customer,

                                    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                                    Regards,

                                    RCOMcare
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                                      kavitabarke
                                      from Chennai, Tamil Nadu
                                      Apr 22, 2013
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                                      Address: Maharashtra

                                      I am facing i have activated sms pack of Rs 39 now i want to deactivate it, I send DEACT SMSPACK39 to 53739 but it says no default configured . Even i tried to send sms in different formats but still it is not working . i got irritate due to this . each month it get automatically renew and Rs 39 get deducted even i want to deactivate it, its not working please help mi out .

                                      My Number : [protected]
                                      Dear Customer,


                                      We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


                                      Regards,


                                      RCOMcare
                                      Dear Customer,

                                      As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

                                      Cheers,

                                      RCOM Care
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                                        GSD2885
                                        from Noida, Uttar Pradesh
                                        Apr 22, 2013
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        My Name is Gaurav Dabi, I ported my number from Reliance Post Paid to Aircel, Mob No.[protected] on 28th March 2013, After Clearing All The Dues.. First thing is, They Haven't Shown it in the Postpaid Bill And Secondly, They Have Not Refund The Security Amount Yet, Please Advice How To Get The Security Deposit.
                                        .
                                        Thanks & Regards
                                        Gaurav Singh Dabi
                                        [protected]
                                        +1 photos
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Postpaid Add on — Addon Deposit

                                        Main number - [protected]
                                        Add on number - [protected]. Deposit Not yet Refunded since surrendered 3 months back. To know the status of that at the earliest
                                        Gokul
                                        [protected].
                                        Dear Customer,

                                        We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

                                        Regards,

                                        RCOMcare
                                        Dear Customer,

                                        We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

                                        Regards,

                                        RCOMcare
                                        My Alternate Number is[protected]
                                        I Have not received any call yet on my alternate number. Please respond as soon as possible
                                        My Name is Gaurav Dabi, I ported my number from Reliance Post Paid to Aircel, Mob No.[protected] on 28th March 2013, After Clearing All The Dues.. First thing is, They Haven't Shown it in the Postpaid Bill And Secondly, They Have Not Refund The Security Amount Yet, Please Advice How To Get The Security Deposit.
                                        .
                                        Thanks & Regards
                                        Gaurav Singh Dabi
                                        [protected]
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