Reliance Communications Complaints & Reviews

firstly i have activate the boolywood pic alerts from r world by mistake...den i hav do multiple phones to cst cre to deactivate it....they say u will receive the deactivation msg from our side still now i am unable 2 recive itnow i m receiving msgs from PICALERTS(wats dat) hey reliance plsssssssssss deactivate it......i found my balance deducted by 6 times......20 rupees deducted..for 20 days even after the calling 2 cstmer cre..

plsssssssss

On 7th May 2011 at around 8 pm my mobile balance of Rs 30/- got automatically reduced from my balance.After noticing the reduction i called the Reliance Customer Care at 198 twice.
Both the times they verified and told me that i took the scheme from R World whereas i never opened R World at all.
The customer care employee assured me that my complaint will be processed and i will get my balance back.
Today on 8th May 2011 I got 3 messages from Reliance that my complaint was processed but my balance i still not refunded.This was the 3rd time that such a automatic balance redudtion occured on my SIM.

reduction of my balance and activated service which is not recommended by me because my mobile number was in switched off position and this is second time i faced problem with reliance company. Earlier it was happened in month of may 2011 and i din't get my balance because i din't register any complain but reliance communication are doing this on regular basis with many customers which are compelling to switched to another network and also losing goodwill because i m loyal customer of reliance but my loyalty may not be continue.

Hello sir,

Customer care service of reliance is too bad.They don't even receive our calls and without receiving our calls they used to charge re.1 per call.
Calls from the numbers ([protected],[protected],[protected],[protected]) used to come many times in a day & after the call end 3rs from the balance is deducted automatically.

Yesterday,balance of 25/- is there in my cell bt today i saw that the balance was deducted to 22 firstly then to 17/-.

please sir help me.It's not first time.

The same problem happens with all reliance customers in India. Even me and my friends faced same problem and then quit Reliance.

"BALANCE RUNS OUT WITHOUT ANYONE NOTICE" . RELIANCE THE REAL CHEATERS:(

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 9 has been posted into your account.

Regards,

RCOM Care

There is no help from reliance customer care.They are continue with there push value added services and deducting balance.
Importnsnt thing is that this consumer complaint site is also not helpful to customers.

My mother posses same number [protected] and whenever she recharge her mobile, balance get deducted.

Can we hope for help from consumer complaint online court.

I HAVE ALLREADY SEND TOO MANY MESSAGES AND CALL TO CUSTOMER CARE FOR THE DEACTIVATION OF CRICKET NEWS ON MY RELIENCE GSM NO. BUT THERE IS NO REACTION HAS BEEN SEEN FROM THE RELIENCE SERVICE.AND MY BALANCE IS DEDUCTED 6 Rs/day.
I HAVE ALLREADY LOST 90 Rs/..
SO KINDLY PLEASE HELP ME AND PLEASE DEACTIVATE THIS FACILITY FROM MY NO... MY RELIENS GSM NO. IS [protected]..

I HAVE ALLREADY SEND TOO MANY MESSAGES AND CALL TO CUSTOMER CARE FOR THE DEACTIVATION OF CRICKET NEWS ON MY RELIENCE GSM NO. BUT THERE IS NO REACTION HAS BEEN SEEN FROM THE RELIENCE SERVICE.AND MY BALANCE IS DEDUCTED 6 Rs/day.
I HAVE ALLREADY LOST 90 Rs/..
SO KINDLY PLEASE HELP ME AND PLEASE DEACTIVATE THIS FACILITY FROM MY NO... MY RELIENS GSM NO. IS [protected]

my amounrt is automatically deducted from my balance. when i called customer care, they say i have activated some service. But i have not activated any. 2 days back also it happened the same way . being fed up from this i also registered on DND. after registering it seems the call rates from reliance have increased.
the customer care executive on friday told me that he will deactivate all the services but the amount cannot be refunded. today when it happened again..the executive is giving me the same story. the amount has been deducted again.

my self Ramnaresh Bhakt my mobile no is [protected]. On 10th of July 2011. the reliance service provider detected Rs 70 from my balance without any reason. Regarding this i tried several times to contact their customer care executive but always they mentioned that our system is busy we can't check. one of his customer care executive Bankim roy (he mentioned his name) was unable to answer why the amount has deducted from my balance. i asked when ur system will work he told that i haven't idea. it seem he wanted to ignore then i mentioned file my complaint he told that i couldn't, his behavior was very irresponsible. so here i would like to complain. from this forum i got justice couple of times, so i am sure i will get positive this time also . kindly resolve this matter.

Thanks

R N Bhakt

I am reliance customer and my mobile no.is [protected]. One week ago (25/10/2011), they have deducted approx. Rs. 70 from my account without any reason . This is 3nd time in last four months. In July they have deducted approx Rs 100 without any reason. In July I wrote complain in your site and within three days they have reimbursed the deducted money and same in august. Once again i am sink of your help and also help that it will not happen again.

Kindly look into the matter and sort out the issue and arrange to reimburse my deductions.

Regards
Ramnaresh Bhakt

Dear Sir my no. is [protected] reliance gsm.this no is issue my id ( NIRANJAN SINGH S/O BIJENDER SINGH,DD-639,SHIV COLONY PALWAL) LAST 5 DAYS RCOM DEDUCTED 90 RS IN MOBILE ACCOUNT([protected])I HAVE ALREADY COMPAINED 2 TIME ITS REF NO IS[protected] AND[protected].But nobody are solved my compalined plz solved my problem asap

I recharged my mobile with 59 and enjoyed local and std at 20 paisa for one month, after one month they didn't renew my service and call rate changed, in this situation I recharged again with 59 after 1 day they renew my 59 STV plan. This is wrong, why they didn't renew plan immediately otherwise they should closed the renew scheme.

Ashwani Sharma
Contact No.: [protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

The same problem happens with all reliance customers in India. Even me and my friends faced same problem and then quit Reliance.

"BALANCE RUNS OUT WITHOUT ANYONE NOTICE" . RELIANCE THE REAL CHEATERS:(

Dear,
My self mahesh hirve from pune. I am a reliance([protected]) customer. I have problem deduct 1 rs amount for VAS. But i was not press any key to activate this service.
I was call to customer care center but not solve this problem. This not first time deduction. Amount deduct minimum one time in the week.so please reply me.
it's not only one time deduction so many time deduction if you not give reply me then i will port ths number in another service. an please stop this deduction .
Check my details.
Name -Mahesh Hirve.
Number- [protected]
Add- belwandi bk,
Tal -Shrigonda,
Dist-A.Nagar.

Company deduct 1 or 3 rs if customer not call back then it's company profit. If customer call back then not give properly solution.

my recharge amount Rs.50 was deducted without any service pack.and my net pack valid till 8-7-2015 will also deactive.
so refund my accout bal.and active my net pack.

RelianceMoney — worst customer service

One of the worst customer service i come across. Called 3 times to customer care center for opening a demat account. only 1 time got a call from Mumbai number, but never turned back. I don't know why the company is paying/executing the customer-care sorry customer-don't-care services. For opening a account itself the response like this, we can imagine the service for the customers!!
Anyway thanks a lot of showing the real picuture of Reliance money before burning the hand

Reliance Money — Worst Customer Service Ever seen

DP ID: 13041400
ID: MOBA0057

I want to reset my Password for Online trading as its displaying me an error Password Block Contact Customer Care.
But all my attempt to contact customer care failed (I doubt if they have any).

Kindly send me my new password on personal mail account([protected]@gmail.com) as I am not able to login Reliance money mail account.

Regards,
Mohammed

I had recharged 81 rupees ON 16 MAY 2009 GPRS pack which is validity for 7 says.But the reliance centee didn't gave any facility of this pack.when i complain to the custumercare they coporate me.but for this ther activatr cricket pack automastically on my no and deducted 5 rupees on daly basis.for thls i also complained.



RELIANCE SERVICES IS ONE OF THE WORST SERVICES PROVIDER

I brajesh kumar tripathi id brtr0002 client id b00030187 and my relative brahm kumar dwivedi id -brdw0002 client id b00035227 are the member subscribers of your faizabad branch .your branch has been changed thrice and nobody is there to help us. we are unable to deposit our cheques locally for credit of our trading accounts for quick/instant trading of stocks.when contacted to your lucknow office
Mr deepak singh advised to deposit / send cheques /dds to your lucknow office.pl tell whether this is practicable for any investor.you are also not allowing also limits against our holdings. plz inform us to link where we can deposit cheques /cash directly failing which we are compelled to close our accounts and move to other brokers. brajesh kumar tripathi .[protected]@rediffmail.com /[protected]@gmail.com

Reliance — RELIANCE CHEATER

MY DATA CARD NUMBER IS [protected] AND ALTERNATE NUMBER IS [protected], [protected]. AND [protected] ALMOST I USE THE SERVICES OF ALL THE COMPANIES AND HAVE MUCH MORE EXPERIENCE BUT IN SO MANY DAYS I HAVE NEVER SEEN OR OBSERVED ANY SERVICE PROVIDER WORST THEN RELIANCE THERE CUSTOMER CARE IS SO MEANINGLESS U CANT FEEL ALSO THEY ONLY KNOWS HOW TO CHEAT CUSTOMER THEY THOUGHT THAT AS WE ARE USING THERE SERVICES SO WE ARE THERE SLAVES.

. I AM CALLING RELIANCE CUSTOMER CARE FROM 27 MARCH BUT TILL KNOW I HAVE NEVER GOT A POSITIVE RESPONSE FROM THE CUSTOMER CARE EXECUTIVES. EVEN TWO DAYS AT NIGHT THEY HAVE ABUSED ME AND WHEN I ASKED THERE NAME THEY TOLD ME THERE WRONG NAME AND I HAVE GOT PROOF OF THAT. WHICH I WILL POST TOMORROW AT THE SAME PLACE AND ALSO PUBLISH IT IN MOST WEBSITES.

hello mam i am again back with my problem my number is [protected] when i called customer care in the morning a staff named rupa received the call i told him i am getting speed problem she said you have also called earlier regarding this i old yes she transferred my call without saying anything to me a person received the call i asked his name he told me whats in name tell me the work i asked his name more then 10 times but he told me i cant say u my name and abused me so many times. he was abusing very badly to me. i disconnected the call and called again but now i was talking to a supervisor named ankit i asked him to transfer my call to the manager i want to launch complain against that staff Mr ankit also transferred the call to the same person and he was again abusing me. when i asked his name he told his name is kanahiya but i am sure is name is not kanhaiya.

same thing has happened thrice before the person abusing is also the same who abused month ago i also complained earlier here also but no action was taken i have also given recording to the company the also no action was been taken

is this the service by reliance

my alternate number is [protected], [protected]

Reliance — Worst Services

Dear Money minded Reliance Executives,
Please look forward for providing a better service to the customer, rather than collecting money only.
I have purchased a Reliance 3G tab from authorized Reliance Store on 01 Sep 2011 from Nehru Palace. They have charged me for 3 G plans as well but till 10th Sep 2011 I was not able to avail the facility of 3G even got my 200 rs balance deducted. I lodged a complaint (no[protected], and inresponse the executive said that this will be resolved in 4 days but till 15th Sep 2011 it was not been resolved meanwhile I was traking followup from the customer care for the same and they were telling that on 14th Sep 2011 it will be rectified but so I again called up on 15th Sep 2011 and asked the fellow for the status then he said that there was a wrong complaint registered on 10th Sep and he himself lodged a complaint and a new complaint no[protected].
But till date i.e 17th Sep 2011 I am not able to see the services of Reliance and even not able to get a good communication from the team.
Fed up from Reliance.
Ajay Kumar
Reliance no -[protected]
New Delhi

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

One Day over..no resolution. I did not get any call from Reliance:(

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Is this a message template you provide to each person while intentionally not willing to solve customer's issue?

I provided my mobile no as [protected] and i did not notice any call unattended. Please call to my number or send the resolution through sms.

please have my other mobile number incase really you are unable to reach me. [protected]

Again the same exception happened. According to the plan today I recharged 53/- which should benefit 150 mins where as it again gave 110 mins.

I called to customer-representive and told about this. They told again that this was some technical problem and it will be resolved in next 3 days.

Based on my last complaint experience, i am pretty much sure about what resolution they are going to apply. The same thing will be told that i have already got the benefit which i would never got. Simply habituated in lying without looking into the issue seriously.

I must keep this on track and wait for 3 days(72 hrs). If no resolution is made i will quit Reliance and log new complaints in all Indian consumer and in corporate sites.

Total due: 40mins(last complaint:[protected]+40mins(today's complain:[protected]=80 mins due
Complaint number is:[protected]st May 2013)
my mobile number:[protected]

Reliance GSM — slow 3g speed

Today i rechared with rs97 3g pack and i thought i would get 3g speed on my no but i am getting slow 2g speed.what is the use to 3g recharge then?I want the speed it deserves.My name is anim lakra and my no is-[protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance Broadband Connection — Not removing the Connection

i had taken a broadband connection plan with 150 kbps since august 2008 and made the request to disconnection of my broadband connection because there was no use of it for me, so when i tried to make a complaint their customer care centre executive told to submitted the bill worth of 1700rs on dt 03/01/2008 against the receipt no s[protected] that i paid up after two days when i had a word with reliance customer care centre and again made a complaint and they gave me a request number [protected], but after making the calls to reliance customer care they are reluctant for removing the dish even though they had closed my services in feb 2008, plz do something for me.

Thanks

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance Prepaid — Recharge

I Had Recharged with Rs.38 but i didn't get recharged by the reliance web world.Even I had received message for recharge.

Dear Customer Service,

My reliance number starts with [protected] (Banglore number). However I am unnable to register the number with my citibank online account so that i can easly recharge my prepaid account online.
However unable to do register the above specifed number:-
Error received wihile registering " The service provider and mobile number combination you have entered is invalid. Please try again.". Please can you advise on the above issue and when expected to have a solution for the same.

Regards
Ramchandra Gaikwad

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

Reliance — Complaint about Notice

Sir,
I want to complain you that why you send notice to me whenever I am not the actual account holder of no [protected]. I received a notice regarding due bill on date 12/12/10.
I applied a postpaid connection on date 4 August 2010.I submit my driving licence for proof.
I received a no [protected] but on date 9 August 2010 this no is closed due F.I negative,Then my money and document is returnd on date 10 August 2010.
I am not the account holder for this no.This no is in account of Rajesh Kabra on date 3 August 2010 when i applied for this no.
Thanking you
Thanks& Regards
Gireesh Kumar
[protected]

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform that your connection has been terminated and a waiver of Rs 1244 has been posted into your account.

Regards,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance GSM — Reliance did big fraud to each

Reliance launced their GSM SIM. Each person who purchased it never used again because it never works, SIM just piece of stone it doesn't not act. U will keep calling it would say these things:-

Busy phone
out of reach
Number doesn't exist

This story runs every second, if it connects then in next second it will disconnect. how a company play with people's money in name of Goodwill... who is accountable.

YA ITS REALLY TRUE ... RELIANCE IS A LOWEST CATAGERY COMPANY

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Comm Ltd — Delay in PF

I already have submitted the PF withdraw document but till date i have not received any confirmation on it.Request you look in to and resolve my issue,

Regards
Rakesh Kumar

Reliance Communication Ltd — UCC- Unnecessary call receiving

My Phone number is[protected] and I have registered with Do Not Call Registry for UCC and still I am getting un necessary calls and sms on my mobile. As per act, the 1st offence is to be fined for Rs 500 and there after Rs 1000 for each offence, Ple note my complain and revert me the actions.

Reliance Communication Ltd — my pf claim not processed

di sir ...my pf a/c no-MH/VASHI/118056/22114 this acount pf cliam not under prosses after 3 monts,acsept my request please prosses my pf cliam.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Reliance Communication — not free the number from my phone

sir
my number is 091 [protected]..
its validity was expired on may -2007
but
this number is not removed from my phone..
i was goning Rworld 3 timese and requested ..
but they can't give the proper response..
generally number removed from phone if not recharge in 3 months
ok..

will rim jadu pack 496 withdrawn.any idea plz share

Reliance — for std

dear officer, i m relaince gsm prepaid user in hissar haryana.i want to free std only 1 relaince gsm number in delhi.i will pay monthly charge.my no. is [protected].pls sir, by request

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Reliance Communications — Customers being looted

Hello,

I have being using Reliance number past 2 years. Since past 6 months I have realised that my reliance account balance keep on reducing without any calls or SMS. Money is being deducted stating 'Shayari service activated' which we have never asked for. Inspited of several repeated complaints, there seems to be no action taken. I have asked for 'Do not Disturb' service. Past 1 month I noticed that the trend of deducting money from my phone account has changed : MONEY (Rs.10) is being deducted every week without reason & intimation. I am aware that I am not the only person facing this problem from Reliance. Customer's hard earned money is being deducted now & then without intimation & sufficient reason. Its similar to "ROBBING MONEY FROM YOUR BANK ACCOUNT". I think this is the 'MONEY MAKING TECHNIQUE WHICH THE AMBANI FAMILY HAVE IMPLEMENTED'. Is there nobody who can take action against these whitecollars??? I do not know when Reliance would stop LOOTING the public ???

Reliance Telecom — Regarding Balance

Hi,
I would like to say that, I have a Reliance CDMA Mobile and they always deduct my balance with reference to his services like mitti ke rang etc. I am post graduate and not a mentally disturb, I can understand meanings of all voice and test sms. They said to me you have activated these services I know these services are not activated by or me other persons because my cell always with me.
Please guide me how I can take action against Reliance.

Suresh Joshi

i dont wnt to have any phone or sms on my mobile no that is [protected], [protected]nt to activate any scheme before my authentication so plz chk and do the needfulll ...maik

Reliance — activation of pack

NAZARA pack have been activated and i want to deactivate it
customer care is not able to do it

whenever i recharge my balance becomes zero

Reliance — Reliance phone is a loot

Reliance continue looting despite matter in consumer court
Reliance mock on consumer court by ignoring complaint in court and continue looting by levying heavy penalty for submitting complaint in consumer court

Please shut you rplea for justice and let Relaince do its adventures and looting with the consumers
Even after 7 complaints to their cutomer sopprt of illegal disconnection since[protected] to[protected]of my phone even for SMS and incoming calls even with balance of Rs 78 and even with lifetime incoming validity purchased 4 years back, even with Rs 300 recherge 14 ays back I was told no reason for such disconnect and told to pay Rs 106 more for no reason if i wish to continue services
Then i submitted my complint in the consumer court 4 times since[protected] but in vain
but
for the kind informaiton of the Hon'ble court that they have laughed encough on my these efforts by constantly ignoring my pleae to at least start my SMS service so that i can change service provider

ultimately I paid Rs 58 18th February and Reliance also dedcted Rs 48 from my previous balance without citing any reason to restart my phone. Though this looting of Rs 106/- and one and half month torture may not be big thing for Consumer court but this parctice they will keep on doing with all its prey,

if our consumer court is like, no effect will be on shameless company and barvely they make us pay whatever they want without citing any reason, that service provider mock on our effort to (waste of time to submit complint to you) when we have to ulimately kneel down and be prey of their dirty greed

what else can we expact with useless judiciary like our's

petty on India
Hope sometime justice will prevail and Reliance like demon will be punished
till date there is no hope
Neeta Kumar

Dear sir,
I would like to say that, I have a Reliance GSM connection of Mobile No-[protected].It is a Roaming Sim of Haryana.I always used to recharge my mobile through internet and everytime i also get the recharge amount.But tomorrow, When i recharge the number.But till i am unable to get my balance.So, plz . look into the matter.

My data card no: [protected]
Customer Name : S.Bhavani