Reliance Communications Complaints & Reviews

Good morning Sir,
I like to raise a complaint agnist Reliance gsm mobile service as per my openion reliance is a big farud company unnessary deducted amount after recharge or after deducted service charge service not provide . my number is [protected] i have recharge rs.79 through lapu on 6.5.2013 rs.79 pack benefit is local r2r free & 500 mins std r2r free 15 days validity 11pm to 6am using time bt still i am not recived that benefit almost rs.500 charged got deducted from my main accont wrongly after talking with reliance customer care they are took a compliant & refund me rs.500 bt complaint time is over still ia m not getting that amount rs.500 or not reciveing benefit so this is my complaint aganist Reliance telecominication so this is my huble request to indian consumer complaints fourm please take action for the same i am waiting the valueable fedback

Regards,
Nazrul Islam
H-7 near Sec-11 mother dairy Sec-12 noida-201301 (up)
contact no-[protected]
[protected]@yahoo.com

Dear sir,
I sri Bikash Das,Belonia, South Tripura (NORTH-EAST) have change MNP Vodafone sim(m.no.[protected]) to reliance gsm sim. Vodafone sim are registration fail at 11:30pm,18.05.2013, but reliance sim are not activated even now.My contact no. is [protected].Please solve my problem and activate my [protected] no to Reliance network.

dear sir
i am using reliance CDMA set to acess net service .But since 7days I am facing problem to acess net service due to no tower signal at my area. Ihave given several complain to service provider but no rectification is done till today

i would like to inform you that i have been facing network problem of Reliance Communication in my town( Phaphund District- Auraiya, Uttar Pradesh PIN Code- 206247). I have told many times to the guard and area manager of Reliance Tower, but he is not listening to me and not taking any action. till now i am facing this problem.the problem is in this area there is no NETWORK COVERAGE, i don't receive or i m not able to make and receive calls but i am not able to send & receive sms. all reliance customers are also facing this problem please take this issue seriously & solve it as soon as possible.
since past 1 year i m continously calling customer care for registering complaint, but they are also not giving any response. Other service provider is working absolutely fine and their mobile internet is just fantastic, tata docomo, vodafone, idea ,Airtel, Uninor,MTS are really best in our locality. Reliance Comm. being the largest and oldest service provider is very poor nowadays. Mobile Internet of Reliance is also not so good, it is too slow cause network is poor, if network would be good then the services would be also nice. Reliance Comm, network engineer came at my premises, network bars in his cell was good so he closed the complaint stating that the issue is fixed, he was supposed to call me as i was the person who has registered complaint and it was for indoor more not outdoor.. If this issue is not fixed, then there is only one option to continue this number, mobile number portability.

Reliane Comm. should think about it or else other service provider will cross its customer base..

waiting for positive reply on [protected]@gmail.com

Thanking you.
Regards,
R.Shukla

Dear sir ,
mere mobile no. [protected] per vas voice local pack automatic activate ho raha yeh lagbhag 4 bar self activate ho chuka hai jabkee mujhe iskee need he nahi hai .
please sir mobile service provider se mere mobile ke vas voice local pack deactivate karva dejiye .
thank you !

note : sir jabkee mera number DND activated hai .

Hello,

I would like to make an official complaint against Reliance Broadband services for Billing account number - [protected]. I used to pay bills on time and was quite satisfied with the services. However after a few months an executive from Reliance services had come to my building premises and cut off my broadband connection without my permission/information. Due to this the connection automatically went in suspended mode. However, I still continued to receive the bills. Inspite of my calls to reliance customer care & repeatedly telling them about my problem there was absolutely no resolution provided.

After almost a year I recently received calls from th legal department of Reliance and was informed that I am liable to pay around 4000 Rupees otherwise they would issue a legal notice against my name. Inspite of me explaining them the entire situation I was threatned that if I do not pay this amount they would issue a legal notice & there would a court case against me.

The connection was cut off by them for no fault of mine. As the account automatically went in suspended mode there was no usage by me. However, I am still made liable to pay dues related to this account for their fault.

Please could you make a note of this complaint & take a suitable action for it.

Thanks,

N Kurbanhusain
(Mob[protected]

To whom it may concern,

I had called customer care *333 on 20th May 2013 at 0:44 AM, to resolve some of my issue. And one the customer care person attended my call. I don't remember his name but I am sure you can check who has attended my call.

First of all he didn't resolved my problem. Then he disconnected my call after then I got many abusive messages on my phone from the number 55100.

Followed by many service configuration, in total I got something around 50 messages from 55100 containing many abusive words. Now all I want is an apologize call from that person. I am not going to tolerate the stupidity of your staff.

Reply ASAP, as I am not going to wait for long.

Rohit Kumar
email: rohit.[protected]@gmail.com
Contact number: [protected]

Dear Sir
I have reliance [protected] number and I am Terminated This number in February .Case Id is[protected] .i have paid all balance amount . at the time of termination . I have submitted all document as per reliance company requirement. But I have Receive continue Plan bill. I talk to reliance Customer care number and talk to Jyoti shelka . she is not give me any good response .i receive Termination Later from reliance communication . But My Problem is that I am receiving continues rental bill from Reliance Communication . Please help me

Vinay Kumar
Systems Tek India Pvt Ltd
New Delhi
Mob-[protected]

HI,
This is Hareesh, technical team of Reliance cheated 2000/- by false promise on wifi router and he didn't give the bill as well.

Now i have been to UK if i try to reach that guy he is not caring and he is asking us to give a police complaint if want.

Not sure how people can become this much reckless....and no fear about law even.

Could you please help me in this regards.
The culprit contact name is Raju and his contact number is [protected]

i am using rliance netconnect data card cdma 1x since last 2 years for internet on my laptop. but from last 16 days the speed of the internet became to slow, that i cant even access the mail etc. please give the solution.
i am using laptop compaq presario cq40 with windows 7 .

Hi,

This complaint is regarding Reliance Customer care person MANOJ ( [protected] )(Punjab Circle).My fiancee has called up customer care regarding her balance deduction. Instead of resolving the query this guy started asking irrelevant question n moreover he messaged her through his personal number. Is it authorized in Reliance to use customer information without there knowledge. I think its a data privacy issue and Reliance should take serious steps to avoid this. Is it justified for a customer care person to use client details and misuse them and harass them.

Dear Sir/Madam,

My Reliance brand band no is:[protected]

It is on my mother's name G. Veeralakshmi.

Since march 15th brand band connection is not working. We've complained several times regarding the same issue. But there is no positive response from them. Customer service is very poor too. Already we asked to deactivate my account but they are not ready for that too. So please deactivate it.

Thanks & Regards,
Subathra G

Subject Line: Reliance Broadband Refund issue since March2012 and Mis use of Personal document Pen Card, Voter-id Card and HSBC bank Cheque

Nature of Complaint: This is Atul Mohan; I have purchased Reliance broadband connection from Reliance representative on dated 24-Feb-2012 and from that day I am struggling to get refund due to no coverage of reliance broadband in FEB/March’12 Month moreover company has issued connection to another person name on my document and cheque.


From 01-Feb-2012 to 24-Feb-2012: I was receiving calls from Reliance Company to offer broadband connection at residence.
24-Feb-2012 – Finally I bought and issued an Hsbc Account cheque-334941 to Mr. Ankush Sapra (Reliance company representative) mobile number-[protected]) as a reliance broadband connection installation/connection fee.
20-Mar-2012 – Till 20th march I tried my level best to take back my cheque and document back from Reliance Rep being no connection availability in our area.
9-April-2012 – My cheque was cleared from my account without any information to me without connection.
27-May-2012 - Number of communication and email exchanged about refund at Reliance customer care but customer care tried to make fool every-time I contacted.
28-May-2012 – Many Time Appellate Escalation Team instructed broadband customer care to clear this case. Every time Appellate request and Reliance Customer Care do not care number of emails available to prove.
05-Aug-2012 – I contacted President (President.[protected]@relianceada.com
Cc: rcomappellateauthority.[protected]@relianceada.com, Rcomnodalofficer.[protected]@relianceada.com, [protected]@relianceada.com, "[protected]@relianceada.com" In hope to help but emails received – President Reliance to Nodal officer Reliance to Appellate Reliance to broadband Reliance and Customer Care Reliance requesting help customer.
07-Aug-2012- After not getting any clue and response I finally lodged a complaint on "http://www.consumercourt.in" portal with the heading of “Reliance broadband Refund issue”.
16-Aug-2013 – Reliance Company person contacted with Mr. Ankush on conference where Ankush Reliance Fraud Agent accepted the company fault.
26-Aug-2012- Finally, I visited Reliance Communications office (Mr. Ankush office- Building No. 231, Patrparganj indl. Area, Delhi. There I came to know My document including cheque has been misused and connection running on some other person name who’s CAF No – [protected] however mine was different. Initially I was not able to understand the whole issue and Mr. Vimal Kumar Pachauri ([protected]) Enlerprise Business designation informed me that Demand draft is with Ankush and will be delivered me today on urgent basis.
01-Oct-2012- Mr. Ankush contacted us at home on my back and requested close down connection latter with Pan card and address proof copy again. I refused to give to this Reliance Fraud Employee.
23-Dec-2012- Later on different - different person comes in picture stating Media and Authorized person to assist me in solving the problem but Guys these all are just only bananas.

Till date no response from company side on refund and fraud with my personal document misuse. Feel like all cheaters grouped in reliance to sink the reliance company sheep. I know, I am stuck in Jaws of Reliance company and no way finding out.

Best Regards,
Atul Mohan
+91 [protected]
Email id - [protected]@gmail.com
Address - Shakar Pur Delhi – 110092

dear sir i am very unhappy to say that reliance has very bad mobile services becoz 65/- has cut from my main account and when i tried to call customer care every time say network busy i tried 100 times but no response and even deducting balance not services were activated so i want to get my balance back hope it will help me thanks
[protected]
thanks again

I'm using Reliance Comm.'s sim, mob. no[protected] since more 8 to 9 months.

i have started call reduce pack of Rs.22 giving facility of local reliance to reliance call rate is 2p/min.

since last 6 to 7 months, i facing a early renew of pack issue.

i have complained too much time by helpline and mail also to solve this issue.
but still it is not solved.

every month, my pack is renewing 3 days early, and my charges cut accordingly.


please help me. i really frustrated from reliance.

Thanks and Regards,
BHAVAN BHAVSAR
+91 [protected]

The 1X signal blinks- it comes n goes again and again, and it has been happening since yesterday. Yesterday morning it was working all fine, but all of a sudden the reception was disturbed for the entire day which caused me much trouble. I couldn't access google or check my important mails, as everytime it showed "No internet connection". This continued until night when all of a sudden it again started working. Same story goes for today, it was working well and fine until 2 pm in the afternoon. Kindly fix it, as it is urgent. I need internet for work. I have had it recharged, but its not working.

Mobile Service Providers are meant to maintain the secerecy of thier customers data. But here I found reverse. The relaince communications are selling the data to the third party agancies for ample amount. The third party agencies are as given below where i used to get regular calls from:

Share trading companies from mumbai

local real estate agents

country club.


to day i got a call from [protected] where they asked me am balaji shankar when i answered in positive they asked me to invest in shares. When i told them am not interested am not interested they are forcing to join with minimum amount and join their comapny in trading.

Reliance communications better change your slogan from "karlo duniya mutti mein" to "thum agaye hamare mutti mein"

I hope the reliance communications are lack of funds thats the reason they are selling the customers data.

My phone number is [protected]
I've got net pack of 97rs for 300mb 3G data valid till 24th may 2013...data left is 54.50MB...
Before 14th may everything was fine but since that day my balance is getting deducted instead of my data...
Till today i've lost around 80rs.
And when my balance is around 10rs i am not even able to make call or send sms's.
Because of this i am not able to use internet which i desperately needed right now.
Seriously very bad service...
When i call customer care...everytime i get reply that "SYstem is down please call later"
Already it takes more than 10min to connect to them..and when this kind of response is there from their side its seriously not acceptable.
Very frustrated with the service.

I want my net to be working fine soon.and want my deducted balance.

Help me ASAP!

sms's not being delivered !!
hi !
M from Rajasthan.. i hav a problem with my GSM card... i cant send messages.. i mean, i send them, but they are not getting delivered.. everything else is working fine for me... outgoing calls, incoming calls n messages... the only problem I'm facing is my messages are not getting delivered, not even the local ones...

R/sir,
I undersigned, is a customer of Reliance mobile company since 2003 allotted mobile number [protected]. In the year 2003, my friend namely, Suman Dubey purchased and gifted to me the mobile without SIM launched by your goodself since then, I undersigned is continuously using the mobile number. Thereafter, in the year 2007, I undersigned converted the number in a SIM, which was allotted to me by your goodself. I undersigned was satisfied with the services provided by your goodself.
On 28/1/13 at 9:30 PM suddenly during call my phone was disconnected and thereafter, did not work. Therefore, on the very next day i.e. on 29/1/13 I undersigned complaint the same before your goodself’s local office situated at Shashtri Bridge, Jabalpur M.P. After hearing my grievance your officer told me that my number has been ported to other Company that’s why my number is not working and has been disconnected from this network. I undersigned showed concern that neither I have requested nor has forwarded any application to port my number to any other service provider then how come my number has been ported to.
Thereafter, your officers suggested to lodge FIR in the police station. Thereafter, I undersigned lodged FIR in the police station against the person who all are involve in this scam i.e. porting my number illegally & lodged complaint to the Telecom Regulatory Authority of India against the porting my number illegally. Thereafter, TRAI officer Mr. Vikram informed me that problem has been solved so submit ID & conformation in reliance office for re activate number. I have submitted documents to Swati madam reliance web world shastri bridge Jabalpur & Shakun madam reliance town office Napeir town Jabalpur.
That, my number is not activated after completed all procedure. thereby has caused me mental and physical harassment to which your goodself company is liable for the damages done.
I undersigned, humbly request to your goodself to activate my number early as soon as possible.

Your’s truly

Rakesh Vishwakarma
M.N.- [protected]
Detail of number
Mobile Number: [protected]
Name: Suman Dubey
DOB: 12/03/1974
Address: 72-E, Annad Nagar, Jail Road, Lucknow
Date of Purchase: 24/05/2003
Cost: 3350/- Pay by DD of Punjab National Bank Lucknow