Reliance Customer Care — Barring the incoming n outgoing calls without notice of customer

 
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India
 pavan
dear sir,
i am using one reliance mobile and i am facing some problem with this
i have complained to the dealer and he told me that software should be reinstalled
then what about my phone book it will be lost after software installed in that or any process is there to back up my contacts from it
if i buy new instrument on this number is there any process to save my contacts in that new phone plz send me a mail on regarding this

regarding,
pavan singaniya
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sir my phone no [protected] i have allready timeup to december but through net ihave recharged easy recharge 300.00 rupees but they are given 117/-only so observe the problem and rectify it thanking you
Dear sir,
I have given my handset for changing. I have received the handset but till now it has not been activated. your customer support executive told that it will be activated within 24 hours, but it has been past 36 hours and my phone has not been activated till now. my phone no. is 32470373
please activate the service on new handset immediately. I have my business and I am loosing it day by day without having phone.
Hope you will take the need full action.
thanks
shyam
To, Date:- 19-Dec-2007
Head of Department
Reliance Communication Ltd.
1st Floor Magnum Plaza
Eldeco Greens, Gomti Nagar

Subject: - Fraud

Sir,
I have to say that my Internet broadband connection (of monthly plan – Rs. 450/-) for that I was applied on 5th – June – 2007 and I have completed all the formalities to Mr. A. K. Anand with cash payment of registration and installation charge – Rs. 500/- and , received a receipt from him, after many complaint to Mr. A.K. Anand and H.O., Gomti Nagar wiring was installed very late on 7th – August – 2007 and no modem installed yet. So, I am not able to connect to the Internet.

I also complaint many times to Mr. Sarad Asthana ([protected]) and Mr. Vishal ([protected]), but they didn’t nothing yet and now I don’t need your connection. And my money is not refunding by Reliance Communication Ltd H.O., Gomti Nagar.

So, do something about that because I want my money back in any circumstances before I committed a fraud case and claim on Reliance Communication Ltd for compensation.



complaint by
Hemant Kumar Vishwakarma
Mobile – [protected]
Address-

Nirmala Niwas
Q. No. – 22/499, Salimaar,
Indira Nagar, Lucknow
am use prepaid phone holding cell no [protected] but unfortunately am observing from last 6 months that my amount is deducted without warning or notice, am even not aware why my amount is deducted. I have given complaints to my nearest reliance web world, but they have no answers as to why my amount is deducted.

I hope this is the last month I'll be with reliance and henceforth I might even cut off reliance service.
My phone is dead from last 1.5 monts.
i have lock call to reliance customer care but still there is no respaone today is 51 th days

is it service of reliance communication?
if they are not able to solve the issue of customer then what is purpose of customer care??/

Ratnakar Misal
Kolhapur
[protected]
sir
i want to know that do u have any GSM SIM of realince so that i cant use it on my GSM phone and can avail ur free nite scheme..........
plz i want the reply soon

Reliance — services barred without prior notice

Hi,
I am using Reliance Data Card No. [protected] for the last 5 months.The services are excellent till first 4 months but suddenly my services were barred last month due to negative Address Verification.I had submitted the address verification document thrice to your outlet in Connaught Place.They had assured that the same would be working in 48hrs.Last week it was up and running on friday(27/3/08) but suddenly on 31st it went off and my serviceswere barred.The executive who specifically told me that he had submitted his report for activation of the card and he would visit my residence personally to pick-up the signed address verification document but he never turned up and finally the no. is barred.
The response in your outlet is pethitic and the executive rarely bothers to hear anything from the customers.I have a job wherein i need to travel frequently to various locations and due to my faith in RELIANCE i choose your services but i am experiencing challenges.
Also apart from this barred services you had generated a bill of Rs. 402/- which i had paid instantly on the same day.Now there are no due also pending towards me.
Regrds
Namit Saxena
3045, Kucha Sohan Lal Bazar Sita Ram Delhi-6
Mb.[protected]
Data Card no. [protected]
Relaince customer services are degrading day by day
Dear sir,
I am use Reliance prepaid phone holding cell no [protected]. I have recharged on 7th April with validity voucher of 95. It's call rates is flat 0.99 Rs., but my call rates is charging with 2.49 Rs STD & 0.99 Rs local. I have given complaints to my customer care 0n 8th April & also my nearest reliance web world & they gave me a complained no. [protected]. Your customer support executive told that your problem will be rectified within 24-48 hours & they said to me that how many balance will be reduced between in duration, will be refundable, but it has been past 8 days and my problem has not been rectified till now.
Is it service of reliance communication?
If they are not able to solve the issue of customer then what is purpose of customer care?
Dear sir,
I am use Reliance prepaid phone holding cell no [protected]. I have recharged on 7th April with validity voucher of 95. It's call rates is flat 0.99 Rs., but my call rates is charging with 2.49 Rs STD & 0.99 Rs local. I have given complaints to my customer care 0n 8th April & also my nearest reliance web world & they gave me a complained no. [protected]. Your customer support executive told that your problem will be rectified within 24-48 hours & they said to me that how many balance will be reduced between in duration, will be refundable, but it has been past 8 days and my problem has not been rectified till now.
Is it service of reliance communication?
If they are not able to solve the issue of customer then what is purpose of customer care?
Dear Sir,

I am holding the ph no [protected], in the city Durg(Chhattisgarh) from Reliance SMART. I am having hellow tune of latest song, which is quite embarrassing to me and my circle. I tried through the local shops, didn't helped anyway.

I require only simple default ring tone to the calling party, which I am not in a position to change as the same being automatically been loaded.

Regards
T Lakshmi Narayana
Dear Sir,

i have applied for reliance data card and paid the money for the same in acer computer center in manipal center..the sales person said that he doesn't have the stock of new card he will give the card after 2 dys .. i too agreed for the same and after 3 days i called up to the concern person .. he submitted the card after a week .. but problem is the card still have not activated please look into the matter and do the needful .. for your kind info i have paid the money for the data card on 9-4-08
I would like to state that I had a Reliance connection. My No is[protected].My Monthly Charge is Rs 375 in which Reliance to Reliance is free. This month, my Bill(Bill No[protected] was of Rs 1324.72 (including monthly charges). So I would like to state that my credit limit should not exceed Rs 500(including monthly charge) in which I can make call from Reliance to Reliance and others. If it crosses the limit, I would not be liable to pay the amount in excess of Rs 500, as my condition is not sound now.

So I request you to grant my request and kindly do the needful. I would be thankful to you.
Dear sir,

This is Mr. Lalan D Peter, from Jalpaiguri District of West Bengal. On 15th of this month (May) 2008, I have purchased a Reliance sim card from the shop Mobile Planet, Hamiltonganj, Jalpaiguri. The mobile number is [protected] and Sim number is[protected]. Within ten minutes my sim activated properly. On the same day I submitted all required documents to the shop keeper and signed on the forms.

Next day I paid 303 rupees for GPRS. That is also activated within the time. But right after three days my incoming and outgoing calls disconnected. Then I understood that shop keeper didn’t submit the form to your local office. But let me say unfortunately till now my sim is not activated, means form is still with the shop keeper.

I had a hard talk with the shop keeper. Then he told that, my duty is selling the cards, Reliance has an office here, so their officials supposed to come and collect the form as soon as possible after activating a new connection. It is not my duty to carry the forms to their offices. The shop keeper called in front of me to your local officer at Jaigaon of Jalpaiguri and asked him why you are not coming and collecting form, then he replied that he don’t have time, he may come next month only.

Sir, let me know why you doing such business to disturb the public. We are purchasing connection for our business to grow. You are not doing any free works. We pay as much you ask. I paid full amount, not less than a single penny. But you people need cheat public. Till today I may lost around one lakh rupees because of this disconnection, because I gave advertisement in different place for our business with this number.

So please let me know what is your plans towards my connection. I need to talk to your high official as soon as possible, if you are serving the people of India in a good manner. So please call me on my airtel number 0-[protected].

Thanking you

Yours faithfully

Lalan D Peter
R/o Sonarpatty Road
Hamiltonganj P.O.
Jalpaiguri District
West Bengal
Pin: - 735214
Phone: - [protected]
e-mail: - [protected]@yahoo.co.in

ril life time prepaid — deduction of one rupee

dear sir,
i have taken two ril numbers i.e [protected], and [protected] on 4th of june.problem is that there is regular deduction of one rupee from my account of number [protected].
please tell me y it is happening.otherwise i have to think twice before continuing these numbers from next month.
sincerly,
gurpreet sodhi
I want to block my SIM card bearing no [protected] on an very urgent basis

pls do the needfull and confirm me to my mail ID

[protected]@hotmail.com
I am holding the phone no [protected]. First my outgoing calls have been deactivated. When asked, they asked for scan of proof identity. I have submitted all with application form and now they have cut incoming calls also... what the hell they are doing in customer care... how can they deactivate calls without any information..that too i have given all identities... when I try to contact customer care, it is not going...I need the activation immediately...
my mobile no. is [protected] hand set LG 2630 NOT WORKING SERVICE AREA NO LOCATE
I am holding the phone no [protected]. My outgoing as well as incoming calls have been deactivated. When asked, they asked for scan of proof identity. I have submitted all with application form .. what the hell they are doing in customer care... when I try to contact customer care, it is not going...I contacted the reliance centers from where i got the connection n all but they were also of no help...
Its more than 10 days that i am running after these people. I need the activation immediately
Dear sir,
i have taken relinace data card few month under scheme of 2 month free usuage . after 2 months o[censored]sage i informed to relinace web world gomti nagar to change my plan . But it didnt happened and a bill of 1553 has been enforced on me without any confirmation

pls do the nedful

my mobile no. [protected]

relinace : [protected]

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    Reliance Customer Care - Barring the incoming n outgoing calls without notice of customer