Reliance India Mobile — Wrong Balance Deduction and GPRS Problem
My name is Sumit Badaya and i am from Jaipur,Rajasthan.
My number is [protected].
i had 29.10 Rs. balance in reliance gsm prepaid and i have free gprs service active and data available in my account but i cant connect to internet since past 4 days. On 6th feb 2013, 13 rupees got deducted from my main balance for internet usage even when i have free GPRS data available in my account. When i call *333 they ask me to call on 198 and when i call 198, they ask me to call *333 to complain about my problem. No one is noting down my complain. I called Reliance Nodal Office too and they asked me to send email regarding my problem to appellate authority and i sent email. Still no one helped me out yet!
Now i want my amount to be refunded and my internet service to start working properly again ASAP! .
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