Reliance Communications Complaints & Reviews

Reliance GSM — MOBILE NUMBER

I take Reliance GSM number on 1st feb with the plan of 99 Postpad connection till 5 days connection was active but now connection deactivated by service provider this is difficult to me for communication I do not have any alternate number for communication i request to costumer care many times but no any response find from the side of reliance costumber care so i think reliance services is pathetics so i requested to u please take seriously this issue.
Name Sanjay Tiwari
mo no.[protected]

Reliance — not working since two days

i have registered a complaint since 3 days back but then too i am not receiving proper services from the customer care of reliance department,nw even the landline is not working properly.i just suggest everyone stop using reliance products

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Sir/ Madam

Its again not working -
From last 2 week I am getting this issue

Last week I was have some balance but - did not check -but i think that was above 100Rs. but - whole the week - there was issue regarding outgoing calls. and also with decreasing my balance in some situations.
I dont know - whats happening with it.

Yesterday, One Customer care also call me to solve this issue but - nothing happen.

You can say - many times - with in 2-3 hours this issue occurs and resolved.

Please take care

Note - I also requested to you for some refund of my money.
you can check my balance status

Thanks

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Sir,

This is to inform you that i own a CDMA number since 2008 and i have sufficient balance in my promo account & around 5 rs/- in main account but since two days i am not able to make outgoing call. I have tried to call customer care also but the call could not be connected i am getting just an engage tone. I tried to recharge my cell too but got sms for unsuccessful. What could be the possible reason behind this?
I am facing a lot of problem due to outgoing bard.


Regards,
Vinay Verma
[protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

RELIANCE PRE PAID GSM — NO RECHARGE

I have made trail on line payment recharge to Reliance GSM mobile [protected] of Rs 50,
through my ICIC saving a/c,
Bank has deducted the same amount from a/c but, mobile dose not received the recharge,

I am facing network problem from when i purchased this connection. So do needful.

Reliance Infocomm mobile — No unused amount Refunded

Dear Sir,

As I have complained several times through mail or on your customer care that that some online payment of mobile prepaid refilling failed by you but the transferred amount has not been backed in my account till date. The Details as follows:

01 Dec 2008 Ref.[protected]ONLINE PREPAID REFILComplain No.[protected] Dt. 08/12/2008 [protected] 01 Dec 2008 55.00

27 Nov 2008 Ref.[protected]ONLINE PREPAID REFILComplain No.[protected] Dt. 08/12/2008 [protected] 27 Nov 2008 388.00

27 Nov 2008 Ref.[protected]ONLINE PREPAID REFILComplain No.[protected] Dt. 08/12/2008 [protected] 27 Nov 2008 55.00

Total Amount : 498

But its a matter of great sorrow that despite of repeated request and complaine, no response got from your end regarding the same. I have requested to all of you through mail or phone several times, but got no any positive response fromyour end.

Now you are compelling me to go under legal advice for the same if again you are not taking any action to solve my problem.

Thanking you

Amar Kumar
2nd Floor
H/O Sri R.B. Sahay
Chitragupt Marg
New Jakkanpur
PATNA-800 001

MOB. - 91-[protected]

reliance gsm/prepaid connection — msh not sent

dear sir/madam

i've a reliance gsm prepaid connection([protected]) in delhi.im a student n im recharge my no with a sms card on 12 july 09(9:44 pm).but last 6-7 days im not comfertable with sms service bcoz i unable to send msgs at any no or network(local n std).i contact with custumer care centre 3-4 times n they said to me that its a network problem(due to congetion)and its solve at 31july 09 automatically.but other reliance gsm connection (local and std)comfertable and they send msgs regulerly without any problum or congetion.

plz solve this problum as soon as possible.
thanking you.

praveen kumar singh
87-a/1 railway colony
tughlakabad
new delhi-110044

Reliance Money — Refund of recharge money

Sir,
I am holding demat a/c in reliance money.The company deducted my Rs 10,000 from my demat a/c on the name of a/c recharge without my permission.I tried my level best to get my money back but i was eail to got my money back.So i request to you to take some strict action against to the company.And refund my money back.

Reliance/GSM-Prepaid — network/recharge

this is abhishek using reliance mobile gsm connection from 3 months having network problem in ma home there is no range but if i step out from my home range is full its service of reliance . last night i was having 50 rupees with no network but today i received two jokes from reliance and a msg which says that my masti pack has been reactivated i think they making fool to us. as i know without network we can't send msg or call then who activated this pack. please resolve this issue else i have to close my connection due to your bad service .

RELIANCE GSM HAS NO COVERAGE, BAD RESPONCE..I AM USING RELIANCE CDMA.I WANT TO CHANGE RELIANCE GSM.BUT COVERAGE IS VERY BIG PROBLEM FOR ME.A BAD LUCK IS THAT I TAKE GSM POSTPAID CONECTION, NO:[protected].KERALA, THRISSUR DISTRICT, CHALAKUDY

Reliance Infocomm — Prepaid recharge

I have taken Reliance Broadband net connection([protected]) prepaid in the last month 19/03/2011,
After that using net from one month now validity is over and i recharged Rs.180 on 20/04/2011 through net banking (Axis bank) ,Transaction Ref. ICONN/26812894/200411/RELIANCE INFOCOMM and amount deducted from my account but it is not recharged.

Please do the needful

Brijbhan Kushwaha
[protected]

Reliance — extra charging

R SirMadam,

i am using Reliance connection ([protected]).

On oct 3 2010, Rs 30 deducted from my balance, when i asked to Reliance coustmer care they told me that a service has been provided by company to you. on my negociation he told me that, "ok sir i am regitering your complain and within next 48 hours you will be receive your balance (Rs 30)".

But next day on oct 4, 2010 again Rs 30 deducted from my balance, when i asked to Reliance coustmer care they told me that both this and earlier services were requsted by me and they can`t help me.

Now my point is that, the matter is not for 60 Rs its ok, but there should be coustmer satisfaction. but i am not satisfied with there talk. They are telling me that,"you have asked for the service".

but i did not, and i can do nothing. now what i can do is only that change the number, thats it. Thats not fair.

Reliance — extra charges

I am using relience gsm prepaid sim & my number is [protected]. today my blance was dedacted 30 rupess without my premission. I have not request any plan. please see my problem

Reliance India Mobile — excess charges

I am submitting this complaint on behalf of my mother , She is using a Reliance india prepaid mobile since one year

It has been observed that
1.Without any notification value added service get activated
2.Prepaid money has been deducted without any notification
3.Call center/customer care people are arrogant they talk with people very bad manner saying that "You are fool why you have activated those services that is reason money has been deducted"

I am really afraid, how this company is dealing with poor customers in india who are using RIM services paying extra charges ,they do not even know how to deal with this and all

I request government that please investigate why this is happening and all

Many Thanks

Revised: I have Reliance Mobile No.[protected] and [protected] from the last 5 years and 3 months. It is respectfully submitted that both the numbers are postpaid and every bill have paid. But last 3 months i.e. November to January bills there is wrong extra charges for internet in the bill (i.e. Rs. 159/- and Rs. 413/-) and new bill Feb. 2013 Rs. 230/- extra charges and charges for late fee extra for Rs. 100/- per month. Sir, I humbly requested that I have not using any services sincerely and I talked many times to the Customer Care every week/month that they cannot deduct the amount. Non payment of bills late fee charges in the bill which is not my liability. Sir, please help me to deduct the extra amount in my bills and I feel free. Sir please help me.
Regards
Pankaj Kumar,[protected], [protected]

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that itemized bill has been forwarded to your mail id.Please check and revert us back if you have any issue.

Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you recharge benefits was already been posted into your account and there is nothing pending from our end.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Please provide the hold calls and conference calls in reliance GSM service. It create many problems in emergency

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that an adjustment of rs 191 has been passed in your account which will be reflecting into your forth coming bill.

Regards,

RCOMcare

Reliance tower in noida, ghaziabad

VINAYAK HOSPITAL
Vasundhra 2
Vasundhra
VAISHALI SECTORN 5
Vaishali Sec 9
Shipra Sun City
Shastri Nagr Ghaziabad
Shastri nagar Gzbd Politechnic
SHALIMAR GARDEN-1
Sector 50 Noida
Sec-64 Noida
Sec-5, Vaishali
Sec-2, Noida
Sec-16A, Noida
Sec-11, Noida
Sec 82 Noida
SEC 71 NOIDA
SEC 62 NOIDA II
Sec 6 Noida
Sec 57 Noida
Sec 49 Noida
Sec 37 Noida
Sec 33 Noida
SEC 20 Noida
Sec 18 Noida
Ramprastha
RAJENDRA Nagar
Raj Nagar
Pratap Vihar-1
Pratap Vihar 2
NRI city
Makanpur
Lajpatnagar.
Lajpat Nagar Sahibabad
Kaushambi
Ishan Ins of Mgt-2
Indirapuram 2
GREATORNOIDAALPHA
Govind puram
Bulendsher Rd
Bhim Nagar
WEST VINOD NAGAR
Vivek Vihar A Block
Vivek Vihar 1
Vishwas Nagar
Shivpuri Ext
Shakarpur
Preet Vihar
Patparganj IP Ext
Panchsheel park
NEW ASHOK NAGAR
Mayur Vihar ph 3
Mayur Vihar Ph 2
Mayur Vihar ph 1
Laxmi Nagar Viks Marg
Laxmi Nagar J Ext
Kondli
IP Extn Near navkala society
IP Extn
Guru Angad Nagar
AKSHARDHAM TEMPLE
Karkarduma
Dilshad Garden
Pandev Nagar
Krishna Nagar TY
Govindpura Parwane Rd
Vasundra Enclave
Karawal Nagar
KalyanPuri Trilokpuri
Mandaoli
Lalita Park
Sunder nagri Dilshad Colony
New layalpur Colony
Madhuban Enclave
Yamuna vihar
Rohtash Nagar
Seemapuri
Bhangel
Sec-51, Noida
NEPZ Noida
Sec 29 Noida
Sec 22 Noida
Khora colony C block
Nandgram
SANJAY NAGAR
Sec-55, Noida
Sec 61 Noida
Karhera
Sahibabad 2
Lohia Nagar
VAISHALI II
Sec 41 Noida
Indrapuram
Sec 62 Noida
VAIBHAV kHAND

Heavy Noise/Air Pollution
Heavy Noise/Air Pollution by Commercial Generator at hanuman nagar hindwadi, belgaum 590011.

Dear Sir,

We residents of hanuman nagar hindwadi, belgaum are humbly requested to take the action as per the complaint mention below.

In a residential area, Mr.D. Raikar is running a Mobile Tower through Heavy Generator, beside of our house.

We have problem in concerned to running his Mobile Tower as well as main problem exists to us that he had installed Commercial Heavy Generator, which is installed beside our house which is a serious concern in lieu of Air as well as Noise Pollution for the residents.

By installating the Generator and running the Mobile tower we residents as well as childrens of all hanuman nagar hindwadi, belgaum are request you to kindly take the necessary action against him as it causes to our repiratory system has been distrubed and a great problem is facing to our small children as well as sleepness night has been occur.

We seek your kind intervention/ help to remove the Generator Set from behind of our house.


Please look into the matter seriously to save the humanity and to solve the problem of the all residents.


Thanking you very much.
harshad raikar
hanuman nagar hindwadi
belgaum 590011

Realiance Service — Reliance automatically starts services and charge money

Sir

I am staying in vasai west in maharastra.
My mobile number is [protected] .it is a Realiance CDMA serveice.I have facing problem from one year that Realiance automatically starts services like callertunes and other services.

But i am not aware about these services. But Realiance cuts money from my mobile .
And when i talk to custermor care then they told me about the service .i tell them that
I don,t know how this service is starts.Then every time thyey tells me that it is your fault
not mine or company.and you can take any action that you want.

Now what i do .

Please take an action .



Thanks

Rajesh Pandey

I think that realiance is the best cheater company in the world .Realiance must start begging on the
footpath then it gets great income and sympathy of all people.

I also give him daily one Rupees, Then Realiance becomes the Number one company in the world
by the help of people .

View all Realiance Service complaints
Realiance Service
Posted:[protected] by Rajesh Kumar Pandey Send email


Realiance automatically starts services and charge money
Sir

I am staying in vasai west in maharastra.
My mobile number is [protected] .it is a Realiance CDMA serveice.I have facing problem from one year that Realiance automatically starts services like callertunes and other services.

But i am not aware about these services. But Realiance cuts money from my mobile .
And when i talk to custermor care then they told me about the service .i tell them that
I don, t know how this service is starts.Then every time thyey tells me that it is your fault
not mine or company.and you can take any action that you want.

Now what i do .

Please take an action .



Thanks

Rajesh Pandey

Hi

the Customer service Ofc Rcom is very poor.

They add the value added services without the confermation of customer.

From
rajdeep

I also drop a mail to te customer care dept but there is no reply...

There customer care hanged customer 20 min till the call.

and during call listening sound of reliance.

Airtel, Voda and Idea have good customer care.

I am thinking choose any one.

Hi Sarmila,

There is very bad impression of customer care dept.I have a post paid connection, even my friend having prepaid connection never connect to customer care dept.

My query related to access of monthaly rental and signal problem...

There are lots of provider provide me same facility..

Why I bear that kind of services in which there is no importance of customer.

1.Previous complaints for the same issue: -
2.Alternate number: -[protected]
3.Exact location where problem faced (Complete Postal address) fill details which are applicable : -
4.Customer's City: - Gurgaon(NCR)
- Door No/ Shop No /Plot No: - House No-172, first floor
- Area /Sector/ Street Name/Landmark: - Sec-40, Near gayatri mandir
- Village / post: -
- Taluka / Tehsil: -
- Zilla /District: -gurgaon
- State: -haryana
- Pincode: -122001
5.Handset Type : - Adroid (Galaxy s duos)
6.Indoor/Outdoor: - indoor
7.No. of signal bars : - 2
8.From when is he facing this problem : - starting when i am taking connection
9.Specific time/All the time: - all time
10.Name of other service provider, if taken connection: - Voda or Airtel
11.Do you think services of other service provider are better than Reliance? (Yes/No) Yes(I tink Reliance is the very worst among all te provider)



If anything then let me know.


Rajdeep

mail from reliance...

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding service issue.

We regret for the inconvenience caused in this regard.

We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

We understand the concern and have made a note of your feedback and we assure that necessary action will be taken against this feedback.
We would like to inform you that the service provided by Reliance are more beneficial and we also like our customer to enjoy the benefits of Reliance operator.

We glad to inform that Reliance operator provides best plans, plan migration and safe custody facility and if you wish you can also opt for transfer of ownership facility.

If you still wish to terminate, We kindly request you to furnish the below mentioned details as per our records to initiate the process.

1.Previous complaints for the same issue: -
2.Alternate number: -
3.Exact location where problem faced (Complete Postal address) fill details which are applicable : -
4.Customer's City: -
- Door No/ Shop No /Plot No: -
- Area /Sector/ Street Name/Landmark: -
- Village / post: -
- Taluka / Tehsil: -
- Zilla /District: -
- State: -
- Pincode: -
5.Handset Type : -
6.Indoor/Outdoor: -
7.No. of signal bars : -
8.From when is he facing this problem : -
9.Specific time/All the time: -
10.Name of other service provider, if taken connection: -
11.Do you think services of other service provider are better than Reliance? (Yes/No)
(If the answer is Yes, probe and mention the competitor's tariff/service that customer says is better)
(Note: This Mandatory to be capture only if answer to Mandatory No.10 is yes, otherwise do not inquire) -

Assuring you of our best services always

Thank you for choosing Reliance.

Warm regards
Sharmila
Officer - Customer Care

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

For any queries about our products or services please dial *222, or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.

Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com

Hi I have recielevd a call from reliance cutomer care dept.

They are saying that they have no resolution of that problm.

even if 50 MB internet surfing free on unlimited 599 plan I consumed only 7 MB they are showing 67 RS in bill.

Even i am nt using MMS and premium msg they showing charges in bill.

world's worst communication.

Could any one suggest me how can I use MNP and which mobile operater is best in NCR.

Bye Bye Reliance...

Rajdeep
[protected]

Dear I suggest u to leave this and go to other provider

Beware of the false promises of Reliance company. They approach you with all the false promises for postpaid connection, after collecting the money from you they deliver half of what they have promised you. They approach you with a low quotation at the beginning to woo you. Later they will find different reasons to collect money sighting various reasons.

Hi guys In Reliance you will get training how to make innocent people fool, and how to suck their money and leave people stranded. these are the policies of Reliance and their aim how to come in list of trillionaire by sucking the money of poors and innocent people.

Reliance is cheating with the people they lie openly because we are always kept unaware of their hidden conditions. but i will not stop here i will sue them in consumer court, because none of the document clearly states the exact % of amount for the penalty. i will suggest everyone to share this information so that no other people can be misguided and bluffed by Reliance. This is all nexus between ruling party and all.

Hi Reliance Team

I am much frustrated from realince.

I want MNP on current numbers

I have already sent then msg port [protected] and waiting for there confirmation.

Bye Bye Reliance . I suggest to every body not use Reliance in NCR there services are worst and they are looting customers.

I am tired to repeat same prblm to every excecutive but no resolution.

I am not fond of talking customer care dept every tym.

Rajdeep Gupta
[protected]
[protected]

Dear Rajdeep,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

GSM prepaid — deactivation of outgoing call

i m customer of tata docomo frm last two mnth . n my number is [protected].
i sebmetated my correct document than also my out going facility is diactived.
neither a persone frm ur side come to my place for varification nor i got call frm ur side.
m having lots of acceptaion frm ur side dan any other network in india,so pls dont break accepation.

kindly requesting you to start my out going service.

De-activate the sim — de-Activate the sim

hi,
my name is tharanatha.p my no: [protected] and i want de-activate my postpad connection as soon as possible

GSM prepaid — Out going call block

I Uma Shankar Prasad , puechased GSM pre paid sim last six month . but now i can unable to make out going call last 10 days. when i contact customer care , she cofirm , sim card has no problem, mobile no is [protected] , pls reply my contact no is [protected].

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear sir,
I am sanjay .My mobile no. [protected] is deactivated after some time.SIM is related to reliance GSM prepaid(DHKL-ODISHA).

I request you to kindly arrange the make reactivate my mobile number .

Thanks