Reliance Communications Complaints & Reviews

DEAR SIR,
PEOPLE ARE KNOWN THAT RELIANCE IS A GOOD CO.AND BEST FOR ALL RELIANCE USER
I AM SOUT FROM AN EVENT
DATE 25TH JAN 2013
I RECHARGED MY A/C WITH 70RS,I GOT BALANCE OF 59.87/-
I RECHARGE BECAUSE I WAS LISTIEN BEFORE RECHARGE VERRY WELL THAT IF I RECHRGE MY A/C WITH 70RS THEN I WILL GET EXTRA30RS MEANS 100RS,
I WAS HEAR HEAR AN IVR SYSTEM ACCORDING TO IVR,I WILL GET 100RS ON THE RECARGE OF 70RS
I WAS DIALLED 151515 FOR LATEST OFFER
THEN AFTER 2 DAYS
28 TH JAN 2013
MY BALANCE WAS REMAIN 50RS BUT WHEN I CHECKED IT AT EVENING MY BALANCE WAS REMAIN 15RS ONLY
I WAS VERY SHOCKED ABOUT THIS EVENT
I JUST CALLED TO YOUR EXECUTIVE HE TOLD ME THAT YOUR BALANCE WILL BE REFUND WITHIN 2 DAYS BUT STILL NOW I DID NOT GET MY BALANCE BACK
PLS HELP ME
ON 30TH JAN 2013
WHEN I AGAIN CHECKED MY BALANCE I FOUND MY BALANCE WAS REMAIN ONLY 5RS
I AM VERY SURPRISED ABOUT THESE EVENT FACED BY ME
I THINK RELIANCE3 IS A FRAUD CO.
I AM TRYING TO CALL HIS EXECUTIVE BUT AUTOMATICALLY AFTER IVR RESPONSE MY CALL BEING DISCONNECT AGAIN AND AGAIN
PLS HELP ME
WITHOUT ANY PRESSING ANY BUTTON HOW THAT POSSIBLE
FOR FURTHER DETAIL
CALL ME-[protected] OR
CALL-[protected]

Dear Sir,

I was using a Reliance GSM Postpaid connection (+[protected] of Mumbai Circle from last 10 months... I wasn't able to use the respective connection as i moved to Delhi about 3 months back and bought a new Reliance GSM Postpaid Connection... Suddenly on 21st Jan, 2013 my Mumbai circle number got terminated due to non usage issue... I want to ask a question that how can they terminate my connection without prior informing me... At least, they can drop a message on my alternate number or my registered email id on which they use to send the E-Bills every month... In spite of the non-usage i was very prompt to clear my bills... Many of my trading services are linked to that number only so please i want it back on a urgent basis...

Therefore, I request or beg you to return my respective number as soon as possible... Please...!!!



Warm Regards

Shivendu Sinha
(+[protected]

Hi,

I am a very old customer of reliance CDMA. For past 2 months facing very bad signal. My friends complain frequently that they dialed my number and it was switched off but I never switch off. It happens because of signal fluctuation. Feel irritated and very disconnected. I am very sorry to say that if this continues then I will be forced to switch to other network. Please do the needful.

Reliance telecom deducted repeatedly Rs 20 daily from 29/01/2013 to 30/01/2013 two times from my mobile no [protected].After complaining 5-6 times,they had not given any response regarding the complaint.They told that they are not bothering against their consumers complaint and harassing us .Please consider my case and arrange to solve.

sir ;i am using GSM no. last 4 day my outgoing calls close. i am calling then your balance is not sufficient.whenever my balance is 34 rupees.my no.[protected].

Hi ,
Since from last 18th Jan 2013 following with Reliance Broadband Customer Care team . They are only assuring me for the solution but no one called me & updating me the status till date . I am frustrated with them . I have called them several time for knowing them but in-vain . Pasting the communication for your reference . Please guide as to what should now i do to get the complanint resolved .

Thank You & Regards

Ravindra Jadhav
Contact : [protected] & Mob. : [protected]
****
Dear Ravi,

This is with reference to your e-mail dated January 28, 2013 for your Reliance Fixed Line Phone number [protected], regarding connectivity complaint.

We regret inconvenience.

Your complaint about connectivity is already registered vide Service Request ID[protected]/28/2013 12:30:06 PM) and it will be resolved within 24 hours from the time of complaint has been logged.

We regret the inconvenience caused while using our services and are concerned by the feedback received from you. We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

In order to address the billing complaint, we request you to write to us once the above issue gets resolved.

Assuring you of our best services always.

Thank you for choosing Reliance.

Regards,

Om Verma
Officer-Customer Care
Reliance Communications Limited

For additional product and service related information, you may contact us via any of the following means:
Phone:[protected] from any phone (Toll free) or
[protected] from any phone.
Email: [protected]@relianceada.com
Website: www.rcom.co.in
-----Original Message-----
From: Ravi Jadhav (RAVI.[protected]@Thermaxindia.com)
Date: Monday, January 28, 2013 12:49 PM
To: [protected]@relianceada.com ([protected]@relianceada.com); President.[protected]@relianceada.com (President.[protected]@relianceada.com)
Subject: Fw: RE: Re: Fwd: Fw: Complaint : [protected] not-attended

Dear Sir ,

When contacted to get the status of my problem , The customer care representative , told that my problem is resolved & earlier Service Request ID[protected] closed .

Someone one should visit to check As my Land line & Net is still dead .

It is very wrong to close the complaint without taking the customer's ( sufferer ) consent .

Now again the New Service Request ID is regenerate : [protected] .

I think my voice is ignored & you are not having any time to listen to my grievances .

Please clarify your intentions at the earliest . I wasting my time & money by calling & mailing customer care .

Thank You & Regards

Ravindra Jadhav
Contact : [protected] & Mob. : [protected]
----- Forwarded by Ravi Jadhav/India/ThermaxLtd on 01/28/2013 12:29 PM -----

From: "[protected]@relianceada..com" <[protected]@relianceada.com>
To: "Ravi Jadhav" <RAVI.[protected]@Thermaxindia.com>,
Date: 01/26/2013 10:41 AM
Subject: RE:'Reliance=[protected]' Re: Fwd: Fw: Complaint : [protected] not attended

[protected][protected][protected][protected]



Dear Mr. Jadhav,

This is with reference to your e-mail dated January 25, 2013 for your Reliance Broadband Subscriber ID[protected] and Fixed Line Phone number [protected], regarding connectivity issue.

We regret the inconvenience.

The complaint about connectivity has already been registered vide Service Request ID[protected]on 01/25/2013 at 01:21:22 PM) and the same would be resolved at the earliest.

Be assured that we will do our best to resolve your concern.

Thank you for choosing Reliance.

Yours sincerely,

Soma Mandal
Officer-Customer Care
Reliance Communications Limited.
For additional product and service related information, you may contact us via any of the following means:
Phone:[protected] from any phone (Toll free) or
[protected] from any phone.
Email: [protected]@relianceada.com
Website: www.rcom.co.in

-----Original Message-----
From: Ravi Jadhav (RAVI.[protected]@Thermaxindia.com)
Date: Friday, January 25, 2013 03:29 PM
To: [protected]@relianceada.com([protected]@relianceada.com)
Subject: Re: Fwd: Fw: Complaint : [protected] not attended
Dear Sir ,

Awaiting for the early solution .

Thank You & Regards

Ravindra Jadhav
Corporate Administration
Contact : [protected] & Mob. : [protected]



From: "[protected]@relianceada..com" <[protected]@relianceada.com>
To: "RAVI.[protected]@Thermaxindia.com" <RAVI.[protected]@Thermaxindia.com>,
Date: 01/25/2013 01:31 PM
Subject: 'Reliance=[protected]' Fwd: Fw: Complaint : [protected] not attended

[protected][protected][protected][protected]



Dear Ravindra ,

This is with reference to your e-mail dated January 24, 2013 for your Reliance Broadband subscriber ID[protected] and Reliance Fixed Line Phone number [protected], regarding .

We regret the inconvenience and unpleasant experience faced by you.

Your inability to access Phone and Internet service complaint is registered vide Service Request ID [protected] and it will be resolved within 24 hours, post which a confirmation e-mail will be sent to you from our end.
Be assured that we will do our best to assist your concern.

Thank you for choosing Reliance.

Regards,

Bajirang Kadam
Officer-Customer Care
Reliance Communications Limited.

For additional product and service related information, you may contact us via any of the following means:

Phone:[protected] from any phone (Toll free) or
[protected] from any phone.
Email: [protected]@relianceada.com
Website: www.rcom.co.inT
=========================================================================

Hi,

I am md sarfaraj , my prepaid reliance smart mobile no is [protected], i am just looking for the call details of last 2 months if possible or else watever u can provide, will u be able to please email me the list ... my email id is [protected]@yahoo.com

thanks
md sarfaraj

Sir
I am a subscriber of reliance GSM (Rajasthan )
My mobile no is [protected].
I have recharged my mobile with Rs 247 on 23/01/2013 at 12:50 noon.But talk value Rs 150/- and 3G data(1 GB) balance is not credited to my account. I have immediately informed to the retailer about this, he called to customer care of reliance telecom and assure me about credit in next 1 hour.
I have again intimmediated to reliance customer care at 198 about this matter on 23/01/2013 at 5:30 PM. They(Mr Rishikesh customer care executive) again assure me to credit the balance.
I have finely complaint at 198 and they booked my complaint with ref no[protected] dated 24/01/2013 and they reply me to resolve my complaint in next 2 days.
But Till now(28/012013 at 10:00 PM) this complaint is not resolved.
Please take an immediate action to resolve my problem.

Thanks
Vikas Jain

MY MOBILE NUMBER [protected] RELIANCE HAS BEEN DEDUCTING money on the name of false service named ALTRUST they are charging amounts for the services which im not subscribing truely scam planning to change my operator fedup from this problem

I HAD SIFTED FROM POST PAID TO PRE PAID ON 22ND SEPTEMBER 2012 , SINCE 5 MONTS HAD PASSED BUT I CANT RECEIVED MY DEPOSIT TILL TODAY , I ALREADEY GIVEN COMPLAIN TO RELIANCE APPLATE OFFICE BUT TILL TODAY NO ACTION WAS TAKEN.

I , Vinod kumar shah , using a Reliance Communications GSM Prepaid connection No. +91 [protected] from many years but from 17/01/13 my service has been suspended.On 17/01/13 a postpaid bill SMS is been send to my number and after that my service has been suspended.On 1/11/12 I have transfer from postpaid to prepaid and paid full payment till that date.I have fulfilled every required condition and submitted all the required documents.I have contacted customer care many times but they have not worked over our complaint.I am a businessman so disconnection of service leads to suffer high losses.So request you to please work over my complaint as soon as possible.

contact me [protected]@gmail.com

My Phone number is [protected] and my service provider is Reliance. My product circle is Kolkata. About one week ago I recharged my number with Rs.44 sms pack. But it was not activated. Then I called customer care but it did not give me any satisfactory answer and told me to call later. After that I called to customer care several times but each time they gave me non sence talk and my sms pack was not activated. I was very harassed by their behaviour. Then I called on their complaint number (198) today on 27.01.2013 and they told me to wait for another 3-7 days. My complaint id is –[protected]. My sms pack is of 30 days in which 7 days are passed and they are telling me to wait for another 7 days which means I will be using only 15 days of my 30 days allotted if they rectify this problem. Please take the necessary actions as soon as possible.

respected sir,
i would like to know all incoming and outgoing call and sms on this number([protected]),plz send me my mail sir.i require only details of december 6th,2012 to january 10th,2013 with sms

Respected sir/mam,
I am forgot my Reliance Netconnect number,so i doesn't recharge my account to use this modem.so please help to find the number as soon as possible.

Surajit Mallick ([protected])

HELLO SIR,
AS I AM CUSTOMER OF RELIANCE GSm CONNECTION WITH THE NO. [protected] WITH THE NAME OF Piyush Agarwal. WHICH IS MORE THAN 3 YEAR OLD WITH THE PROPER DOCUMENTATION.
SOMEWHERE 25 DAYS BEFORE MY CONNECTION HAS TERMINATED WITHOUT GIVING ANY COMMUNICATION FROM THEIR END.
I AM VERY SORRY TO TELL THAT WHAT SORT OF POOR WORKING HAS BEEN DONE BY RELIANCE PEOPLE. I ADVISE EVERYBODY TO DO NOT TAKE ANY SIM BY SUCH A UNETHICAL COMPANY.
BY
Piyush
CONTACT NO-[protected]

Amount Charged for VAS Altruist Subsc Rs:5.00.

this came to my number this morning.i never activated this thing. plis stop it and return my balance
my number [protected]

Respected Sir,
My self siddharth kashyap my mob no is [protected] and on 26 jan 2013 my unnecessary 50 rs deducted even my gprs balance is still left my problem is still not solved kindly take strict action on these such fruad company reliance. really they have broken my heart by providing such bad service

Hello sir,

my mobile number is [protected] my problem is that everytime i leave the state, my SIM card deactivates..
i have faced this problem many times. everytime i leave for my hometown, i face the same problem.
i even tried calling the reliance customer care but i don't know whats the problem but someone puts me oh hold and the call gets disconnected.. i'm fed up of trying again and again. please do try to solve my problem..

I did a Online recharge for GSM prepaid service as a GPRS pack
which was so provided for GSM services.But however after recharge (i.e. deduction of amount) it says "recharge cannot be processed".
Customer care says this recharge was only for Dongle prepaid users and not for mobile users which was not specified in any T&C.
Either imformation is hideous or not provided regarding the same.
Details:
Mob:[protected]
Transaction Details:
Transaction reference number:31869742
Receipt no.:AMIR30911255
Customer Name:PURNIMA NANDA

Dear sir,
i am a existing customer of reliance gsm(delhi),and my mobile number is-[protected]
i am very surprised to say that,i recharged my gsm number with 70rs and i got balance of 59.87/- instead of 100rs becuse before recharge i was dialed 151515 for latest offer and i hear verry well,that i will get 100rs on the recharge of 70rs,after recharge i also dial 198 for complaint,but he did not do anything,and complaint number not provided by your executive,i know that reliance is a very big co.,but i ashamed after this event faced by me i requested you to pls resolved my complaint as earlier possible,my email [protected]@Yahoo.com,and mobile number-[protected],[protected]
for any further detail pls call me on above number