[Resolved] Reliance Netconnect — Data Speed too Slow | |||
My reliance 3G data used in NetConnect dongle had been getting a good speed. But after I recharged it with Rs.1500 data pack, the net speed has gone done abruptly. It is so slow that sometimes it cannot open a webpage.The download speed at IDM is around 4-5 kbps with 14 kbps at the max. I have talked with Reliance customer care many times. Some of them suggested to clear cookies, delete history and so on and I did the same but in vain. They said they made a complaint with respect to my issue and sent me a complaint number.But this complaint number didn't make them solve my issue.I am fed up of calling to customer care. Please help resolve my issue. From, M.Reagan Singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Mine is the same case as yours...it was doing vry good bt aftr Rs1500 rechg 4 3months, its speed has totally diminished... i am also helpless.. i thnk its reliance's wicked plans..
Reply
Dear Satya,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
Dear Reagan,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Reagan,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709