Reliance Communications Complaints & Reviews

I am Mohammed Thanveerul Aklam and i purchased a reliance netconnect plus on feb 1st in coimbatore.... I was told to pay 799 for the first recharge so that i could get an offer of 5gb per month for 3 months........... i paid that amount and used the 5gb data for the first month (febraury). After that i didnt get any data for the march month ..... i complained it to my retailer and they adviced me to call the customer care....... Due to their advice i called the customer care and registered a complaint saying within 3days my issue will be solved..... after 3 days i called the cc and they said your complaint has been registered wrongly so we will take another complaint and resolve your problem so i registered another complaint........... after two days i called the cc and didnt get any favorable result......... am registering complaints from march 6th but still i didnt get any solution for the problem Its been 15 days........... am very much frustrated for taking your broadband service...... being one of the great companies in india i dont know why u people are not helping your customers and resoving their problems............. am expecting a solution for my complaint......
MODEM NO: [protected]
LATEST REGISTERED COMPLAINT NO:[protected]
EMAIL: [protected]@gmail.com

My name is Ajinkya Shinde ,Mumbai.

I had request to purchsed Reliance Netconnenct.I had make the payment on 19 march 2013.But till 20 march they are not giving me any receipt about my payment.

Looking after the services i suggest to cancelled my order and giving refund of my payment.When i call to customer care perople Name (Sandeep)at Delhi office he transfer call to his senior when i asking for the refund that guy talk very roodly and said that we will not refund the payment DO WHAT YOU WANT TO DO.

Team Plz help me to get my payment back.

Please help other wise i will have to file legal complaint of fraud.

My contact details are:

[protected]@gmail.com

[protected]

I recharge my mobile with 150 rs with (Detail abliable in attachment) but i did not get my ebay coupan of 100 rs as mention at site in latest offer. Kindly solve my problem.


Vikas Kumar
Mob:[protected]

dear sir,
my number is [protected] i need a details of past 2months incoming and outgoing call history. please sir send me soon sir it's urgent sir.

hey all,

Reliance deducted my money too for Home zone. When i spoke to customer care they told that i will get 300 Local minutes and 100 local sms free. Different peoples (While speaking to customer care) give different solutions some says that local minutes will be valid for all Maharashtra (including Mumbai) some says that its only valid for home zone no.'s some says Mumbai will not be a part of that local minutes n some peoples didn't even know the scheme. Lets forget this issue they are charging me for each call whether Maharashtra or Mumbai . Only sms are free that means i wasted 99 rs. for 100 sms (that too only local) which i can easily get in 20 rs. also. Reliance is doing fraud with me. They even deducted 100 rs. from my balance last month (said that it's deducted bcoz of gprs n i was having net plan in ma cell, some said tht due to roaming n i was in ma town only). I think i should better change the network. I have recharged that on 10 march , complaint on 14th march (complaint no.[protected] n still unsolved. Whats dis ??????????????????

I am using ZTE AC2737 modem for Reliance prepaid connection, Waste Waste Waste of money and time. Even the reliance customer support is worst about this modems. I was really frustrated with this device. This device is having very very very bad drivers. When I call the Reliance customer care service they say my machine is having problems. My machine is working with any other modems e.g Airtel-Huwaii modem. The customer service representatives are semi educated. Even they are not ale to understand my problem how they fix :) :). Always I get the "Can not access serial port. Permission denied". I am really requesting not to go for Reliance net connect broadband connection.

Sir ,
I have neither applied for nor I have ever used 3G services provided b Reliance Communications. Even than they are calling me twice daily for over due payments for services I have never taken. my repeated requests to rectify their record and remove my cel.No from there fell on deaf ears.Please help me in getting rid of this nuisance on the part of Reliance Communications.
Thanking you in anticipation.
Sarbjit S Brar
43 B Kanchan Colony Pakhowal Road Ludhiana.
E-Mail [protected]@gmail.com

I have raised one request on 22nd Feb 2013 for the migration from Postpaid to Prepaid,Its almost a month the process is still going on.
There isnt any fault from my side,Outstanding amount has been paid,Document has been submitted in Velachery R Web-World.and believe me i called not less that 14 times for the status and got the same reply each time that "THIS TIME SURELY WITHIN 24 HRS YOUR CARD WILL BE ACTIVATED".I am not able to contact anyone neither anyone else.I felt no less than HELL while talking to those customer care persons.
I have raised not less than 7-8 Complaints(compliant nos":[protected],[protected],etc.....) thru Customer Care service but the result is same."THIS TIME SURELY WITHIN 24 HRS YOUR CARD WILL BE ACTIVATED".

Had given a request for termination of services in Nov 12 but not done still and bills are still being generated.

from the past 6-7 year i am using mobile number. and i don not wish to lose the same number. my past mobile network IDEA call rate was very high. they are offered me up-to 6 month local call rate is 0.30 paise. but after 3 month call rate changed to 60 paise. so i plan to change network. recently i was walking on footpath near warrior bakery in rajajinagar. one person was sitting with reliance sim card. he said if you port your mobile number to reliance you will get 600 minute call free for 3 month and 400 sms free (local and national). this is 199 plan after 3 month you will will get month 600 minute call free and 400 sms (local and national )free if you cross more then 600 minute you will get call rate 1/2 paise per second. so i was happy with tariff and i gave my prof and i took sim card but recently welcome call came and he said you are 249 plan. there is no free call but 400 sms free for month.

so i plan to put a complaint. but where and to whom and what are the document needed i don not know please any one help me.

my 100 rupees have been deducted from my reliance number in some VAS service (which i dont know what it stands for) and after zero balance sometimes message comes insufficient balance for vas facility.

my smart GSM no.[protected] terminate 22-12-12 .then told her please tack me my no. [protected] . and after for no is closed .help me

My reliance 3G data used in NetConnect dongle had been getting a good speed. But after I recharged it with Rs.1500 data pack, the net speed has gone done abruptly. It is so slow that sometimes it cannot open a webpage.The download speed at IDM is around 4-5 kbps with 14 kbps at the max. I have talked with Reliance customer care many times. Some of them suggested to clear cookies, delete history and so on and I did the same but in vain. They said they made a complaint with respect to my issue and sent me a complaint number.But this complaint number didn't make them solve my issue.I am fed up of calling to customer care. Please help resolve my issue.


From,

M.Reagan Singh
[protected]

I used reliance data card for past 12 months till December 2012([protected]). Due to poor network and very worse customer care I terminate my service in December 2012. but still they generating bill for me. very first month of January2013 they reversed, but net connect bill for February and march they get compliment but they haven't done any action. due to this my postpaid mobile with reliance GSM also get disconnected([protected]). I am ashamed to have the Reliance GSM I ported my services from Vodafone to Reliance because its Indian company. I suffered more due to this I hate Reliance Customer care very worse service

Dear sir,I already complain for this before a week but problem is not resolved so 2nd times i inform you that I faced two big problems for long 15 days. which are- 1. Auto disconnect my internet again and again (5 times per 30 minutes) & 2. Network problem and server is very slow. Serving, Downloading & Uploading speed is very slow. Please resolve this immediate.

Dear Sir,

I am Mohammad Arif form Thane.

I have recharged my GSM number [protected] with a GPRS pack as an trail, but it very unfortunate that from same day your GPRS is not working. I have called your customer care to make a complain about the issue.Your customer care person is so rude that he even not bother to listen the complain.

My follow up with your call center is continued from last 10 days almost, but there is always a single reply came that the problem will be resolved in next 24 hrs.

When in called them regularly then they stopped my outgoing.After that they have deducted certain funds without any reason from my balance.When I Have ask for the reason behind deduction they said they wont have details.

Yesterday asa trail i have recharged my account with Rs 10. but after some time the balance is deducted without any reason.I am so fed-up with your service that I have applied for portability.I have decided to avoid any service of reliance in future.

Is this the way reliance communication make money, and no one is bothered to resolve the problem.

You people simply cheating your consumers.

Do revert on my new cell number [protected].

Mohammad Arif

With due respect and humble submission I Ravindra Rathod would like to draw your attention towards the Poor Sevice & Illegal balance deduction i had to face in the hands of this big telecommunication giant Reliance india limited.
Since march i have started using the new services of RCOM whatsapp& facebook plan @ 16 RS as my gprs usuage is confined to these two applications i started facing this issue of deducting my main balance sometimes it is 20 rs , 40 , 60 rs too.. I continously register my with customer care (as much as 7 times till now). There is no resolution till date. Complaint no[protected].
Ravindra Rathod
Mumbai
Email: Rv.[protected]@yahoo.com
complaint no[protected].
contact no : [protected]

sir
My reliance landline handset has been dead since last 3 years.
so i m facing problem to incoming & out going calls & this phone is not being used since last 3 yrs.
so plz. instruct the company to change it in new
i hope u will take N/A

sir,i have change MNP idea cellular limited sim to reliance gsm sim.idea sim are blocked but reliance sim are not activated.many times complited to reliance office in amalapuram.but no responce.MY NUMBER IS [protected].idea sim blocked in 2weaks ago.so,please solve my request.

Respected Mam,

I compalained on 11th march 2013.Subjecting :- Balance Deduction due to GPRS although Whatsapp & Facebook plan is activated

I received my balance back. Thanks for your support.

But in this RELIANCE COMMUNICATION. This Whatsapp & Facebook plan is not woking.

BEACAUSE STILL MY BALNCE IS DEDUCTING !!!! IN LAST TWO DAYS MY RS 4 BALANCE IS DEDUCTED.

PLEASE TELL RELIANCE THAT PLEASE LOOK INTO THEIR PLAN PROPERLY !!!

I had activated reliance gsm unlimited whatsapp and facebook plan of Rs.16 by dialing *777*16#
and after activation too when i still use whatsapp, my balance is deducted

I have already called customer care but earlier unsatisfactory responses were given for about 6-7 times (for eg system is updating, call later etc) and now they have also blocked my calls to cust. care..so now i am also unable to call them and my balance is still deducting..

So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..

Please kindly take an action concerning this.

My phone number is: [protected].

I am waiting for your earliest reply.

Thanks & Regards,
Ritesh Oza
(M) [protected]