[Resolved] Royal Enfield 500cc — bad service of royal enfield showroom, cherooty road, calicut | |||
i am mohammed aslam, i have purchased a bulet of 500c one month back, am juz fond of royal enfield, now am totally disappointed because of the poor and bad services provided by the royal enfield showroom , calicut. plz help me out from this mohammed aslam [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
The service centre for Royal Enfield in Mumbai, Bhandup is the worst you can find.
The guys are rude, arrogant and indesciplined.
I gave my bike for 1st service, which was supposed to be free. They charged 700 INR for oil and filter change. I have no issues with the money, but the service was pathetic. The bike was not washed and no oil wash as assured by them. And the delay was 2 hrs from the time informed. With a lot of rude attitude and not to mention sloppy service.
The guys are rude, arrogant and indesciplined.
I gave my bike for 1st service, which was supposed to be free. They charged 700 INR for oil and filter change. I have no issues with the money, but the service was pathetic. The bike was not washed and no oil wash as assured by them. And the delay was 2 hrs from the time informed. With a lot of rude attitude and not to mention sloppy service.
The service centre for Royal Enfield in Mumbai Bhandup is a pot hole.
Rude, arrogant and indesciplined people employeed in this service center.
Expect huge delays with humilation and sloppy service.
I had the same experience 5 yrs ago when i bought my first Royal Enfield Electra, and even yesterday when I got my 2nd Electra. On both occassions I decided never to step back in the showroom again.
I had to go for the 1st free service as the handle of my new Electra was in a bad shape.
Would never step in the service centre again ever.
Rude, arrogant and indesciplined people employeed in this service center.
Expect huge delays with humilation and sloppy service.
I had the same experience 5 yrs ago when i bought my first Royal Enfield Electra, and even yesterday when I got my 2nd Electra. On both occassions I decided never to step back in the showroom again.
I had to go for the 1st free service as the handle of my new Electra was in a bad shape.
Would never step in the service centre again ever.
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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as i was not aware about the same they have used against me and proved that my intentions are wrong as i have already signed the job card.
in short if you face the problem with your bike, be very specific about making a note on both the side of job card saying you still face the problem after earlier repair, and if the problem will discontinue after 200 to 300km you will give satisfaction note seperatly.
collect all the zerox copy of Job card (both side) after you put the above note, ensure job card is properly filled and no space is blank, if it is than put a big cross so no amendment can be made afterwards by dealer.
You have send all communication to dealer or Royal enfiled via Register Post with AD to company and file complain at Consumer Dispute Redressal Forum through lawyer of your region. with in 2yr of purchase of bike
Nishith Parikh
[protected]
Ahmedabad Gujarat