Royal Enfield Complaints & Reviews

Hi All,

My Name is Vishal Jhawar. I booked a bike at Erragadda showroom, Hyderabad, A.P with the Receipt# 12190. I have been to the showroom for couple of times and asked for the cancellation of the Bike before few months and they have taken all my details including My Bank A/C # and said that I will be getting the cheque in a week. However its more than months & as per the Booking Policy(4 months), My bike can arrive...

Dr. Venky Padmanabhan
CEO
Royal Enfield
Chennai


Please find below a message received from your Mr. Xavier Jaganathan, which is self explanatory.

I state that the Company headed by you has
fraudulently sold the 350 CC Classic Motor Cycle, which
is in entirety defective. To prove the same, you may seek
the job / service cards from M/s. Teknik Motors and alsobr...

I ordered a Royal Enfield Thunder bird 350 cc on the name of my father Capt. K.P Singh who is an ex-army personal on 01 july 2011..
28 june 2011
I approached the manager at the showroom in order to know the procedure for booking through the army canteen services.the store manager though was himself not clear about the procedure and made several calls to know to know about the procedure and at the end asked me to submit. a...

Dear Sir/Madam

I call in customer care many times from last Three months and there is no response from this side so problem is that
My Motor cycle is Royal Enfield is in Sumit Motors In Jammu from Last three months and he is not provide me the Head Valve of AVL engine ( Model machichmo ) Every time he gives me the excuse i will order but no response from there side. so give me the solution and provide me the Head Valve...

Dear Sir,
as i request u to take action upon the company for the poor services done.
these are some of the problems facing daily with my royal enfield 350cc classic bike purchased on march 2011.
1)engine sound
2)bad services by service center
3)poor pickup
4)its getting rust
5)oil leakage
6)bad communication by dealers with customers

we are completely un-satisfied with...

Dear Sir/Madam
I have purchased ROYAL ENFIELD model is THUNDERBIRD and Engine number is U3S5COBK093286 and frame number is ME3U3S5COBK093286.
I was purchased this model from your sub dealer Mr.KAMAL MOTORS KALYAN - WEST. From the day of delivery I am getting a tappet setting problem in my bike which i was informed Mr.Kamal Motors at the time of delivery. Then we went to S R MOTORS in Ulhasnagar. That time they told me...

Hello Friends,

I had booked a Royal Enfield Classic 500CC from Bangalore on the 21st December 2010. I was working then and was trying to get into a MBA college too..Luckily I did get through ITM Navi Mumbai and had to shift to Mumbai for two years. I contacted the nearest Royal Enfield Showroom which is in Nerul-Navi Mumbai and requested them to transfer the bookin from Bangalore to Mumbai which they readily agreed. I had to...

Purchased a new Classic 500 Royal En Field Motor Cycle from Royal En Field's No. ! Dealer from Pune. Could be Good In Booking's, Sale's but sure without any doubt extremely poor in services. Dhone Automobiles & Royal En Field delivered me a faulty Motor Cycle. I could not use as has been in un operational condition since last over 2 moths. I have lost my patience reminding the dealer & the manufacturer but still is...

Complaint Text:

I have purchased one Royal Enfield Thunderbird Twinspark Motor Cycle on 13th Dec 2010 from Royal Enfield, Nerul, Navi-Mumbai (Dealer Code: 100088), With following details:

Engine No. : U3S5C0AM040573
Frame No. : ME3U3S5C0AM040573
Reg. No. :MH-43-AG-3404
Color : Black

From 15th Aug 2011, there was a continuous sound coming from my Motor Cycle's engine...

Dear Sir,
This is for your information we have perches one royal Enfield as date on 25 may 2011.we have all free & paid services in Tamana Auto mobile bacha park in Meerut.my bike No is DL5SAB 6227 have one problem as date 8 Feb. 2011 we have launch comp land as date on 11th Feb 2011 in Tamana Auto mobile regarding carbatore change our carbatore has been changed as daet 23 March 2011 but same problem crate after some day's...

I am having problems starting my bike using the kick and self .Many times a sound like metal hitting something in the engine can be heard while starting.I got my bike checked for the third time at Aman auto Gurgaon but the bike is still giving starting issue.
I have complaining about the same since the 2nd service but mechanics are not able to diagnose the same.Recently I had my last ( 4th ) service done at aman auto .Now the mechanic...

my name is jaipal singh i bought a royal enfield electra bike in the year 2007 since then my bike performance was upto the mark.recently i shifted to faridabad.i had given my bike for service to swastik motors which is authorised dealer for royal enfeild in faridabad.they have given my bike within a day and worst part is since then my bike started giving problems they have not done anything andd they charged me 1500 rs for doing nothing.i...

Royal enfield electra complaint in owners manual and front disk break problem,Royal Enfield company as not
given proper guide of fuel capacity,...

Dear Sir,
I puchased the STD 350 Bullet Enfield chassis no ad017057, Engine no AD017057, vehical; no MH 03TC65A, on 16 th May 2011, It was giving trouble within the first year. I took the same to dealer in Thane. They repaired temporarly, still now same problem, When drive on highway it stops suddenly. Trafic police also gave me warning. I request you to replace the same with key engine start type model, since it stops on highway....

i bought standard on 7th march this year and since than facing problems with this junk
1. engine oil
2. engine sound
3. nuts n bolts are not fastend
4. smooth running

evry time i turned up to this KASHMIR ROYAL ENFIELD showroom with above mentioned probs to this gentleman bur he is not interested in handling the problem but will give u thousand excuses for evry problem plz tell him to do his job...

Respected Sir,

Myself Ayush Bafna from coimbatore. I got a royal enfield thunderbirde delivered a month ago. I have not received my rc book yet. there is also a complaint regarding with the bike. i have already informed the problem to the royal enfield company showroom in coimbatore. they confirmed me thet they would send their company service person, check the problem and do the needful service. but its been a...

Dear Sir/Mam,

Its been more than 200 days from the day i lodged the complain regaring my bike but till now Royal Enfield Officials had not resolved the problems I am facing.

Kindly help me to get this problem resolved.

Problems Faced are as follows:-

1. Black Smoke from silencer.

2. High Carbon Deposited in calalyc silencer.

3. High Carbon Deposite...

Hello Sir/Madam. Actually i want to complaint about my royal enfield. My name is Gagandeep singh. i am basicly from amritsar. i want to say in amritsar your company royal enfield status going down due to stupid staff whos working at there . i purchase my bike on 2 april 2011 . when i brought the bike after 15 minutes i am coming back to for problem of wheel . wheels going bobling from very 15 minutes after. from that day to today they dont...

sir,
i owned a royal en field Thunderbird bike no.ap28dd8046 on[protected]. after 15 days i got a problem in self and back tire so i went gave it for serviceing in 1-1/8, Jaichandra Complex, Near RT Office, Nagole Road, UppalHyderabad, Andhra Pradesh 500039 and i spent 1500/- on it again with in 15day i got another problem but showroom service men not even identifying the problem what it is? they didn't even response to me finally...

respected sir,
i purchase the royal enfield 350 standard motorcycle sept 2010 from MEGAN AUTOS....registration no PB 19 1969..chasis no ME3U3K5COAK031052..but when my bike completed 500 KM chain produces noise...but engine also jamed many times...after that when i go to agency service man and dealer of the engency not giving a response...company engennier sound was nt very good,,,,,
sir plz do any thing... i want justice against...