[Resolved]  Samsung Mobile — Complaint regarding my mobile (model no. SGH-J700) even after 1.5 months in service

Samsung SGH E-250 — MOBILE PHONE HAS KEYS AND SLIDER IN NON-WORKING CONDITIONS.

I bought a samsung E-250, on 27th Apr. 2007, it started giving problems withn 10-15 days of purchase, then the camera of mobile went down, then i got the camera replaced at the service centre, which had a spot after being replaced, then in a few days i got the slider jammed, when i asked the service centre executives they told me it is out of stock, and i wanted them to replace the camera and i am having problems with the keys and the software to be upgraded, they told me that the camera needs servicing and they dont have any newer software version also the keys can be taken care of as when i come for getting the slider replaced. Since then about one moth has passed away but slider is out of stock and my keypad has stopped working, they just keep on saying that the stocks will come in another 5-7 days but all invain. I am clueless what to do. Can you please help me out????

Samsung Mobile Phone J700 — Recurrent failure

Phone Serial No :[protected]
Purchased: 19.04.2008.
Vendor : Wave Communication, 65/23 C P Ramaswamy Rd
Alwarpet, Chennai.

Repeat problem with receiving SMS from Australia. Problem with instrument understandable, thought not excusable. Vendor staff attitude unacceptable. From day one of the purchase I had to do the trouble-shooting for this problem, before Wave-tel finally accepted that the instrument was at fault. Samsung reportedly have changed the software loaded when it was sent to them then. The same problem from last week. Wave-tel staff here again most un-cooperative in addressing complaints.
Samsung should be more selective in choosing their retail outlets.
Prospective customers, please avoid this vendor.

Samsung Mobile — No action for issue highlighted 1.5 months back.

Below is the mail which i Wrote to Support india on 14 Oct however have not received any reply on same...


From: ALKA YADAV

To: support.[protected]@samsung.com

Sent: Tuesday, October 14, 2008 3:19 PM

Subject: Pathetic service of Samsung Service Center.



To Customer Care head,



This is regarding my Samsung handset which is been submitted at your so call AUTHORISED SERVICE CENTER at thane on 20 Sep 08 however there is no response till date about the same although being commited that will be called from your end by 04 Oct to update about the status of handset.



I have not seen such a pathetic service from any of the other center of any other handset, its a biggest mistake to trust on Samsung and switch to Samsung from Nokia.



There is no response to the call made on[protected].Most of the time phone is busy.If atall call get connected, a female attend the call and transfer to someone where they again disconnect the call without patience of hearing the customers issue.



I don't expect such a response from such a big name like "samsung".

Can I expect action on same urgently.



Details for your reference:



Work Order No: WA[protected]

Model : SCH-F679

SI No: OEF1CD7C

Customer Name : Alka Yadav.

My contact no : [protected]



Expect rapid action & reply from your end.









Dissatisfied customer of samsung.

Alka Yadav

I advise none to buy from Wavetel Chennai. They are a bunch of cheats. I insisted on a new mobile from an unopened box, they indeed opened the box seals in front of me (shows they tamper with seals) and sold a phone which was used many times for sending SMS's. Best way to deal with them don't ever buy from such cheats.

samsung j700 handset — for my earphone

it's two months past when i complained for replace my earphone which is damaged. i purchased this from bihar but today i m in ahmedabad . every time they told, sir its not available please contact in a weak . i also gave him my no. whenever u have please contact me, some time they told me company is not manufacturing this product, you have to wait but how much give me exact time.
now the condition is after one month my warrenty will out of date . then tell me what i do . this is your service ?
how the people be sure that the samsung is a good and responsible for any dificulties .

Dear Sir/ Mdm
we are having a samsung printer model SCX4216F, it is not working properly from march2009.
we have complained a lot in customer carse, but there is no responce from there end, the printer is totally off now, our work in office is totally heldup because of the printer, our latest complaint no is[protected] Dtd 05.05.2009, kindly look in to the matter in urgent,
awiting your favourable replay

Saturday at 9am in my samsung SCH-W339 phone locked.Then I went to "Nirala Nagar Lucknow (Uttar Pradesh) Samsung Service Center" to open phone lock.First of all they behave rudely, and told me to open phone lock they will take 55 Rs as well as three to four days and my phone is in warranty period..I request them to do today because no a very big problem for them.They said that their systems as well as engineers are not available.Condition of service center is worst.There are no rules to solve problem like nokia care etc.
So its my hardly request to take strict action as soon as possible.I don't have other mobile except this.

I had purchased a sammung J 600 mobile phone. it has many problems createing day by day. within 1 year i visited the samsung service centre more than 3 times. it has very serious problem. it is not able to operatate because when slider is open the mobile screen became white. this problrm is solved by service centre engeneer. after few months this problem is again started. as more than before problem. I went to service centre & there they told me it will be chargeable of Rs. 500. I told this problem is again started in future he told yes ofcourse. In service centre many people is face this type of problems.
so, please help me because i have not able to bear expenses of Rs. 500. i belong to very poor family.
your highly acyion would appreciated by me.
yours faithfully
Deepak Kumar Sharma
Kolkata (W.B.)
Mobile No. [protected]

sir,
i purchased sgh-j800 mobile 4months ago.i just formatted my memory card .memory card option is not displaying on the screen to load music player what i have to do?please give me reply

hi
i very disappointed about the samsung mobile, i have samsung E250, only 5 months were gone, now all the keys are not working, i cant a able to made a single call. then i bought samsung J700 now it is also making problem, it is not receiving networks so i changed the sim card i;e., from aircel to airtel but now too it is receiving i dont know what to do, if it is not a good product u inform to the customer before itself, why should we want to waste money. i am not that much rich.


thank u

Whenever i transfer 3gpp, mp4 format file or a winamp media file to my samsung star, the pc suite first converts it and then always it shows CME ERROR:261 & then UNSUPPORTED COMMAND and the videos are not copied.The videos are important and they need to be present in the mobile.Please help me get out of this situation

FRUSTRATING PROBLEMS WITH MY SAMSUNG MOBILE PHONE:SGH-L700 PURCHASES FROM M/s M D TELECOM, 22 PARK STREET, KOLKATA 700016 ON 10.4.09

1) BATTERY GETS DISCHARGED VERY VERY FAST. EVERY DAY, MORNING I HV 2 CHARGE IT IN MORNING & AGAIN IN EVENING INSPITE OF MEDIUM USAGE. WE HAVE 6 OTHER MOBILES OF NOKIA/SONY /LG BUT NO PROBLEM WITH THEM. MOREVER IT TAKES NEARLY MORE THAN AN HOUR TO CHARGE EVERY TIME, BUT BATTERY GETS DRAINED FASTER. IT SEEMS THE BATTERY IS NOT GENUINE ONE.
2) WHEN U FORWARD/EDIT THE MESSAGE IT BECOMES TWO MESSAGES EVERY TIME & THE PHONE SENDS 2 MESSAGES EVERY TIME. SUPRIZINGLY THERE IS NO”EDIT” OPTION FOR ANY MESSAGES IN THE INBOX
3) WHEN U R HEARING MUSIC /FM THRU EARPHONE THEN EVEN IF THE BATTERY IS WEAK BUT U CANNOT CHARGE THE PHONE...WHY???...BECAUSE THERE IS ONLY ONE SOCKET FOR EARPHONE & THE BATTERY CHARGER. SO U HAVE TO DECIDE WHETHER U WANT TO CHARGE YOUR PHONE OR LISTEN TO THE MUSIC/FM...SURPRIZINGLY STUPID SYSTEM!
4) Head phone wire is one short & one long...why?
5) THERE IS NO BENEFIT OF HAVING THE SAMSUNG FUN CLUB. U HV TO PAY FOR EVERY GAME. IT SHLD COME FREE WITH THE CONNECTION. ADDITIONAL GAMES COULD BE OPENLY SOLD.
6) PHONE PIN CODE // PIN2 CODE // MOBILE TRACKER PASSWORD HAS NOT BEEN PROVIDED.
7) THE RUBBER CLIP COVER TO REMOVE EVERYTIME U USE EARPHONE OR CHARGER IS VERY CUMBERSOME. U NEED SHARP NAILS TO REMOVE THIS COVER EVERY TIME. SAME PROBLEM WITH THE MEMORY CARD/MICRO INLET.
8) THERE IS A MUSICAL NOTE ICON BEING DISPLAYED ON MY SCREEN BUT THERE IS NO DEFINITION AVAILABLE IN THE BOOKLET...SEE PAGE 13 & 14(ICON DEFINITION)
THE PHONE IS NOT USER FRIENDLY. IN FACT ITS A BURDEN COMPARED TO THE NOKIAS & SONY PHONES THAT I HAVE IN THE SAME RANGE.
I HAVE BEEN A NOKIA USER FOR AGES & FOR THE FIRST TIME I PURCHASES A SAMSUNG PHONE & AM REGRETTING IT. A FEW OF MY FRIENDS TOO WERE COMPLAINING YESTERDAY.
I SUGGEST YOU SHOPULD STOP SELLING IT IN INDIA

I have a samsung sgh-L700, i need its pin2 and call barring passoword becouse it is not providing by service provider and not by delar, i need it

Hi,

I'm using samsung star mobile phone, but while transferring mp3 files from PC to mobile, it gives CME Error 261 normally and files does not gets copy. Any one kindly suggest what is the problem and how to resolve this.

Thanks,
Chandan

To,
The Manager
Samsung (Mobile Phone
New Delhi


DISTRESSED &UNPROUD OWNER OF Samsung Phone SGH-I 450

Sub: - In regard of fraud selling of old & defected phone by presenting it as a new one.

I have purchased a new Samsung Phone SGH-I 450 from M/S Pahuja Mobiles Shop No. 32, Nehru Market, Maharaja Agarsain Chowk Gurgaon Haryana on dated 09/05/2009 vide Bill No. 1440 dated 09/05/2009.

After using it for two days, phone was not charging properly, I have complained for the same to the shop owner, who told me to go to the service centre. I went to service centre situated at Sectoer 14 Gurgaon on dated 16/06/2009 At the service centre I was told that the mother board of the phone is faulty & almost Rs. 7000/- is required to correct the fault, which is a manufacturing fault. I once again went to Bharat Communication a another service centre which is situated at BG-20, GROUND FLOOR, RG Call Center:30308282 in Pahar Ganj Behind Pahar Ganj Police station Delhi. He also told me that PBA Problem is created and he makes an estimate of Rs 9448 vide estimate No. work order no. WA5535.911195 dated 17/07/2009. (The Photocopy of estimate is attached)

I have bought my phone from a renowned co. Samsung for best service. The shopkeeper owner has sold me the old and defected phone with a new body & charged me for the new phone.

When I told service center’s people that, it is a new phone and it is in guarantee period. I was told to contact the shop owner.

However, I had made the payment for the renowned Samsung Co. Mobile Phone and not for the damaged/replaced parts Phone (reassembled by M/s Pahuja Mobiles Shop).
In view of genuine and bonafide facts as stated above, I humbly request Samsung Co. to please look into this case in depth as it is a case of forgery and do the needful for replacing my Mobile Phone by new one as no fault of mine. I had also went to kalkaji samsung mobile shop they also forbade to repair it. I am very disappointment for the behavior of samsung mobiles centre kindly look into the matter personally and get try to remove my problem.

Thanking you

The Solution here is NOT TO BUY ANY SAMSUNG MOBILES EVER AGAIN or Not To Buy at ALL!!!


Just Stick with NOKIA(Its the most user friendly phones), Sony(Not Bad at all), Motorola(ITS Quite Easy at all)


Thats my Recommendation

Am A:
Victim of Samsung SGH-J700 Start up problem :(

Hi My samsung J700 cell is not getting start due to motherboard problem ...So how much Cost it will ...can anyone sugggest ?

sir/ mam
i want to know, that my samsung e250i is not supporting the pc suite which i have installed in my laptop. as when as i want to do internet through my cell, it always shows some error on my laptop.kindly tell me the exact way to resolve this problem.currently i m using samsung star 3g's pc suite..plz, do the needful.
with regards,
vijay nautiyal

My samsung s8000 Jét rose black gives me a message : "CME Error: 261" followed by a " Command can not be supported" When I try to transfer Videoes, and some songs to the phone.. What to do?

this set prblm comes again and again same script prblm, not hard use this set