[Resolved]  Samsung Star Wifi S5233w — Samsung PC Suite Does not support Aircel internet settings.

Dear Sir/Madam,

I had bought a Samsung star s5233w on the 21st of sept 2009. I have no problems with the working of the phone as such. The only glitch or annoyance that I have is that the PC suite installed using the CD of the same as provided along with the phone package, does not support the internet settings of my service provider, namely Aircel telecommunications. There is also no manual data feeding option and hence I am unable to utilize the phone as a modem and use the internet on my laptop. This is one of the reasons that I had bought the phone as I wished to check my email on the move.

I would like a patch or upgrade to include the Aircel services into the PC suite of the Samsung star s5233w. I had talked to you company's customer representative and they are poorly trained/informed about such problems and hence give your company a bad PR. The Aircel service representatives that I spoke to gave me the manual settings, but as there is no manual settings options i cannot even utilize that information. Thus, I would like it very much if a patch concerning these issues is released as soon as possible.

Thanking you,
Yours sincerely,
Mayank Kumar