[Resolved]  Samsung Star Wifi S5233w — Samsung PC Suite Does not support Aircel internet settings.

Dear Sir/Madam,

I had bought a Samsung star s5233w on the 21st of sept 2009. I have no problems with the working of the phone as such. The only glitch or annoyance that I have is that the PC suite installed using the CD of the same as provided along with the phone package, does not support the internet settings of my service provider, namely Aircel telecommunications. There is also no manual data feeding option and hence I am unable to utilize the phone as a modem and use the internet on my laptop. This is one of the reasons that I had bought the phone as I wished to check my email on the move.

I would like a patch or upgrade to include the Aircel services into the PC suite of the Samsung star s5233w. I had talked to you company's customer representative and they are poorly trained/informed about such problems and hence give your company a bad PR. The Aircel service representatives that I spoke to gave me the manual settings, but as there is no manual settings options i cannot even utilize that information. Thus, I would like it very much if a patch concerning these issues is released as soon as possible.

Thanking you,
Yours sincerely,
Mayank Kumar
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  39 CommentsShareTweet


Samsung Star — internet setting

i want a net setting of samsun ster phone ples give a setting.
i am custemer of postpaid in bpl company
Hi, i am also facing the issue with Mobile office with airtel . I had activated mobile office but it was not working . When I called up airtel customer care i got the info that in S 5233 W automatically mobile office seetings can not be installed hence they gave me manual settings . To update this You need to go to Main Menu---browser ---browser profiles--select mobile office( or what ever the name respective mobile service provider call it as ) then click the on the two arrow mark signlas pointed towards right hand side then enter the settings . Once you configure the settings restart the modem cell phone, if it is still not working then take out the Sim card put it back then try it .
After doing all these circus if it works its your luck if not better luck next time.

... of course it really did not work for me .
the problem is they are giving an outdated software for ur pc i mean tat pc suite u r havin the updated pc suite from samsung wil solve ur problem...

And i want a complete lookup about the mobile...any difficulties u are facing with this mobile just mail me to [protected]
hai my mobail favorite mobail

Samsung Star touch mobile S5233W — Not yet received the product

Dear sir,

I have placed an order for Samsung Star touch mobile with WIFI (model number S5233W) before one month in India today book club and till now i didn't received the product. The following are the order details
Booking id[protected]
order no - 0GA[protected]

Customer care number which the executive has provided is not all conecting to customer care executive[protected] [protected]

So please take an action on this.

Kavitha Ausuru
reach me @ [protected]
dear sir
i am purchase new mobile samsung star wifi
wifi is connected but internet explorer brouser not open dns error fail message
my laptop is working wireless connection fine please send email
s mandavkar
Same issue with samsung star wifi. My laptop connects fine to the wifi but the phone would connect but always returns dns error. Tried manual dns but it does not help. Also tried other wifi routers but the issue persists.
my samsung new GT S5233W is not connecting to WIFI, it says DNS failed..what do i do? pls help me. tnx
Support is very poor, Software very poor, we are 2009 going to 2010 software 1990. well I change to Nokia. is there any support .
well price and what I recieved is okay, buy and bye.
I have windows 7, samsung can't install nothing.
ahaha DNS yess same problem. a lot of conections are not working, other are working wy that? samsung . "no answer" meaing samsung is for me gone.
anybody havin sollution for DNS failed issue in samsung s5233w ...?
I am having samsung star wifi.for me its working fine. Please visit the below url.If any problem let me know.


if somebody needs a help on this issue mail me on [protected]

am not a nuclear scientist...but know how to fool the computers a little bit...unfortunately am a major in the feel free to mail me...i will help you as much as i can...i cant reply here individually coz i do not visit here very often.
regards...major mishra
same problem ...wifi and PC suite dosent work at all...

krunal mistry
i m also facing the same issue, i also get the DNS failed error while browsing the internet, i can connected with my wireless but cant browse the internet, i think samsung fools their customer by giving the wifi.
try putting in the 1st box of dns in the next box.

save them hopefully it would work!
I had the same problem before "DNS Failed" Try to restart the phone!
is the "DNS failed" problem sort out yet or not? and is this model (Samsung Star WiFi S5233w) available in indian market?
Hello Anubhav,

I just bought my Samsung Star 5233W, could able to configure my WIFI and be able to access my yahoo email via browser, otherwise i am not able to access the following

1. Not able to access Gmail account via browser
2. Not able to configure gmail/Yahoo/hotmail account under "Email Accounts".

I brought this phone only because of WIFI, so that i can access emails directly.

any help would be appreciated.

when i try to connect my GT-S5233W through PC suit an erroe occured that an unregistered device is connect and communication cannot proceed..what this?

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