State Bank of India [SBI] Complaints & Reviews

Dear Sir/madam,
My son had taken an educational loan from State Bank of India, Main Branch, Palghat for his MCA course with self and wife as co-applicants. Now the loan is about to close by next month. For your information, we had taken an amount of approximately 1.6 lakhs in 3 instalments spreading over 3 years. An amount of about 2.3 lakhs (approx) had already been repaid by us. According to the bank officials, still we have to pay still Rs. 50685. kindly give your valuable suggestion to the following

1. Is it possible to get any deduction from of the balance amount. If so to whom should I approach?
2. According to the news paper reports, Central Govt had decided to write off the interest of the education loan – during the period of study. Will it be applicable in this case. When approached AGM it was told by him, that they didn’t receive any official orders regarding this.
Kindly give your valuable advice in this matter.
An early reply is highly appreciated.
Thanking you, sincerely yours,
Kaladharan.

we are working in bangalore recently my company announced opening salary account for sbi bank.my office near one brach office is there now going asking the procedure they not respectly speaking after five day again go to bank submit the proof every thing is correct even address proof and working address and all document.but that bank people not accepted.it will take long time i book online complaient no respons.that bank manager also not respectly speaking.if i go he will angry what to do.
manager name vijay durga
branch : SBI,KG Road, Bangalore

I had lost my SBI ATM/Debit card on July 2005 after which I filed a GD in nearest police station and submitted a written letter to my branch informing the loss of card and also applied for a new ATM/Debit card. After 4 years, that lost card is still active. SBI did not deactivate my card as of yet. Charges for the same is still being taken off my savings account.

Now comes the most dreadful illegal side of State Bank of India. After card loss and application for a new card, they issued me a fresh ATM/Debit card. SO, now I have 2 Active ATM/Debit cards in the same account and in the same name. SBI is taking charges for 2 active cards from my account.

I visited branch many times, they only ask me to call at the cards division since they say that branch cannot deactivate any card: why didn't they tell me about this when I submitted the complaint with GD? The branch is of no use - they didn't tell me while I filed the complaint. Now after repeated calls to cards division which is at another city, they're asking me who can we verify you? God! How to handle this dreadful illegal aspects of SBI?

Is it legal to issue another card to a customer in the same name and same account? My account is with State Bank of India Southern Avenue Branch in Kolkata (branch code is 1505), they completely failed to help me in this issue. My lost card is still active (no loss of funds, thank God) but I am paying for 2 ATM cards. How many more years do I have to keep paying for this fault of SBI's?

SIR,
I Sukumar Subba serving in CRPF presently in Jammu and Kashmir have a savings account ([protected]) with SBI HASIMARA code no-1447 dist- Jalpai guri, West bengal

I heve used Jammu and Kashmir Bank ATM dated 21/11/2008 at about 1050 HRS for withdrawal of Rs.5000/-, I tried to do the transaction for only 1 time but did not happen. But when I checked my bank statement Rs. 5000/- was debited out of my account.

Suddenly I approach the nearest J & K bank and inform the same, they advise me to contact with my SBI Branch. Then I complained to my SBI branch on 26/11/2008 and I also met with SBI branch manager Hasimara on february 2009 during My Leave,after this SBI Hasimara delivered a letter addressing to J&K Bank Branch SKIMS SOURA SRINAGAR J&K dated 03/03/2009 for verifying cash in their ATM and remit excess cash tas credit in my account.
But J&K Bank refuses to this and inform SBI Hasimara for contact with NFS (National Finance Switch) for settlement of disputed ATM txn vide thier letter No JKB/SKIMSS/MISC/2009-447 dated 21/03/2009.
Both J&K Bank and SBI agree that a mistake has been done from their side, but no one is helping me out & blaming each other for mistake.
I have running from post to post and contact telephonic ally to get the matter resolved but nothing has happened till date.
SBI not responding about this matter after its occurs more than 11 months.

I am serving for the Nation in the High sensitive areas of Jammu and Kashmir so I may not get time for complaining again and again.
So I humbly request you to look into the matter and take action for back my money.
thanking you
Sukumar suba, HQ/158 BN CRPF SOURA SRINAGAR (J&K) phone no-[protected],[protected]

To,
AGM,
State bank of india ,
CPPC, 3rd Floor,
Chandni chowk, Delhi.


Sir,

I am subhash prakash mathur, my complain on pention department, State bank of india chandni chowk branch.
I am not getting revised pention & airrer till now. I also give two times reminder to Branch Manager SBI, P R Marg Ajmer on dated 12/09/2009 & 05/10/2009 but he said he forworded process but sbi chandni chowk delhi branch did not entertain and not given proper response.
My PPO no is- NWR[protected].
My Sb a/c no is- [protected] (SBI P.R.Marg Branch, Ajmer )

Please revised my new pention & pay airrer also.

Regards
Subhash Prakash Mathur
21,Alakhnanda Colony,
B/h Maheshwari Public School.
Ajmer.
[protected]

mera atm card se bank ki galti ke karan paisa kat gya tha jo ki 6-6-2009 ko kata tha aur[protected] ko vapas aya hai. jiska panlty RBI ke anusar jo ki denik bhashkar ke[protected] ko aya tha ki 12 din kr andar paisa nahi anne par 100 panlty per day ke anusar mughe bhugtan nahi kiya kya hai.
mera bank sbi 0520 khairagarh(c.g.) hai .a/c no.[protected] hai.

SIR MY ACCOUNT IS IN SBI MEERUT SAKET BRANCH AND THE MANAGER AND HIS COULLEGE ALWAYS TALK WITH ME WITH DISREGARD.AND THEY ARE ALWAYS TREATING ILL WITH ME THE WORDS THEY SAY I CANT TELL HERE BUT THERE ATTITUDE HAVE BEEN SO RUDE I AM HIGHLY DEPRESSED WITH THEM.I HAD NOT REPLIED THEM SINGLE TIME BECAUSE THEY ARE OF MY FATHERS AGE.KINDLY DO THE NEEDFUL I WANT THEM TO MAINTAIN A CUSTOMER FRIENDLY RELATION....

TO,
The branch manager,
State Bank Of India,

sir,
I'm k ravi kumar the account holder of SBI of the branch dwarakapuri colony,panjagutta,hyd of AC.NO [protected].........I forgot my atm card pin number please reset my pin no and send to my email id [protected]@gmail.com as soon as possible sir .am so tensed.
thanking you,
your's sincerely,
xxxxxx

Hi,

Even i posses a sbi card and its been a year i have stoped using it . I never got the statement after that and now they are telling that i have a huge balance and i have to pay it immidiatily. I did ask for some time, this sbi legal officer is harassing me through phone during my work time . he even called my manager to harase me. This legal officer sathya talks like a gunda and uses unethical words.
I am not able to concentrate on my work because of this. Please find me a solution for this.

SBI Side concerned person name: Mr. Sathya,

Legal officer – SBI,

Tele phone no : [protected] .



Thanks

Respected sir/mam
my nane is Dr.anwar hasan khan.and i have forgotten my atm pin code and due to this i am unable to use my atm card.my atm card no. is[protected] and it is valid from april 2003.my account no. is CBS-[protected].
please send me a solution for my problem and my e-mail address is anwar.[protected]@gmail.com.

thanks.

I am not able to take the re-print of the application form now.......please give the detail to get re-print of application form.

Myself Jaya kokre, my SBI clerk reg. No. is 2190087, i didn't recieved my roll number yet even getting confirmation via sms.

I have already applied my card of 31st Aug, but after 23 days i had not got my card , I had given right address, I told to remove my residencial mobile number. Its not happened, a sbi card employee his name - Satish . he has told me , checking the status of the card, so. i want please send my card immediately , thanks

Dear sir/Madam,
I have applied for the post of clerk in your esteemed bank. i have not yet received my admit card kindly guide me to get the same.

thanking you.

sir,
I had opened an account in the guwahati medical college branch of SBI at guwahati about 10days ago,i applied for internet banking account the next day itself and immediately i received the kit containing the user id and password,i was told that the account would be activated within 24 hrs.
But even after 8 to 10days,i am unable to access my account at online sbi site,whenever i try to log in using the user id and password provided in the kit,i get the response as "Invalid Username or Password",I even tried to lodge an online complaint,but failed because the following message pops up,"Enter valid account no.and Branch",
Plz look into the matter as soon as possible as i am working in a remote ase,nearest sbi being 30kms away,and the only way to access my account is through net banking...
Thanking You
Dr. Siva Dutta
Account no.[protected]
Branch- Guwahati Medical College Branch,Guwahati
Internet Banking User Id[protected]

Misdelivery of credit card
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ReplyReply AllMove...InboxBANK ALERTSCITI BANKDBHSBC CCKotak BankLOANLoyolaprojectsRel mailsVodafone Flag this messageRE: SBI Card Monthly Statement for Account Number: [protected]Tuesday, 8 September, 2009 11:27 AMFrom: "Kaushik, Manish (GE Capital)" <manish.[protected]@ge.com>Add sender to ContactsTo: "chalasani sudhakar" <>Dear Sir

As Discussed some time back please forward us the proofs that you were not in delhi when the card was delivered

We have not recieved any document from your side in that regard

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards
[protected]




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Tuesday, May 26, 2009 9:06 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: SBI Card Monthly Statement for Account Number: [protected]


Hi Kaushik,
This is the latest mail which I received and can you please let me know the status of investigation, still I am receiving mails regarding credit card bill.

Regards,
Sudhakar


Hi Kaushik,
As I din`t hear from you from many days,just I want to know the status of the case.Can you please update the status,as I am going to apply for personal loan so there should not me any remarks from my side.Please let me know the status.


Sudhakar Chalasani


--- On Sun, 10/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Sunday, 10 May, 2009, 12:49 AM




Hi Kaushik,
I already intimated the same from my side as the card has been misused and even I have given u few clues to find the culprit like
1)Check the signature of the received courier.
2)Ask jewelery shop owner for cc cam proof at thetime of purchasing.
3)I don`t have any licence and event till date I never applied for the same
3)SBI bank people visited my house along with courier boy and proved that he is the main culprit.
4)I already gave complaint via customer care that my card has been misused.
Please go throught the same and please complete the investigation as soon as possible and make sure that I should notsuffer here after and if repeates the
same I have to prceed leagelly.

Thanks
Sudhakar Chalasani



--- On Fri, 8/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 8 May, 2009, 10:04 AM


Dear Mr Chalsani .

Apologies from our behalf if you have felt bad because of behavior of any of the collection agents .

However as per our records the card delivery was done at the address provided by yourself and you have also not been able to provide us the proofs that you were
not the City when the card delivery took place , which could have helped us in our investigations .

SBI Card cares for our Customers and have started an Internal Investigation on the basis of allegations which you have made against the courier company This is expected to close in around 5 weeks .

In the interim I will request the Collections team not to make calls at your number

Regards

Manish Kaushik
Regional Fraud Control Manager
Ge Money & SBI Cards




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Wednesday, May 06, 2009 10:30 PM
To: Kaushik, Manish (GE Money)
Subject: Fw: RE: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
Today I received a call from the number [protected] stating that they are calling from SBI and asking for the payment due of Rs 35,000 and he is talking in a different way,which I can`t tolerate this. I request you that this should not be repeated in future.you can call me at my number ( [protected]) round the clock for futher clarification.

Please try to close this issue as soon as possible,I was wexed with SBI bank people,which the delivery of card is not proper and hassle to me

Note: SBI bank people did the mistake of improper delivery and hassle to customers Please try to change this culture

Thanks,
Sudhakar Chalasani



--- On Fri, 1/5/09, chalasani sudhakar <> wrote:


From: chalasani sudhakar <>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: " Manish (GE Money)Kaushik" <manish.[protected]@ge.com>
Date: Friday, 1 May, 2009, 4:18 PM


Hi Kaushik,
As I discussed with you Please resolve the issue as soon as possible



Sudhakar Chalasani
0


--- On Fri, 1/5/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: RE: SBI Card No[protected]SUDHAKAR CHALASANI
To: "chalasani sudhakar" <>
Date: Friday, 1 May, 2009, 12:02 PM


Dear Sir ,

Can u please confirm where were you when the card was delivered at your residence ..also if you could us some proofs for the same

Regards

Manish Kaushik




[protected][protected][protected][protected]
From: chalasani sudhakar [mailto:]
Sent: Thursday, April 30, 2009 11:21 PM
To: Kaushik, Manish (GE Money)
Subject: Re: SBI Card No[protected]SUDHAKAR CHALASANI


Hi Kaushik,
As I already informed to SBI bank people and they visited my house and they concluded that the main culprit is courier boy, and the case is handled by Ankitha from froud department SBI.Kaushik, before mailing me u might have gone through the case completly,since this should not be beatingbehind the bush.Iam giving my contact number expecting cal from you soon



Sudhakar Chalasani

--- On Thu, 30/4/09, Kaushik, Manish (GE Money) <manish.[protected]@ge.com> wrote:


From: Kaushik, Manish (GE Money) <manish.[protected]@ge.com>
Subject: SBI Card No[protected]SUDHAKAR CHALASANI
To:
Date: Thursday, 30 April, 2009, 5:05 PM


Dear Mr Sudhakar Chalasani

This refers to your Credit Card of SBI[protected] Which was delivered to you at your residence address
, We want to know your current mailing address and your current phone numbers

Please revert back with these details as the case is getting transfered into the Legal Cell because of non payment of dues

Regards

Manish Kaushik
Regional Fraud Control Manager
North and East
[protected]







Sudhakar Chalasani
0


--- On Mon, 25/5/09, sbicards.[protected]@ge.com <sbicards.[protected]@ge.com> wrote:




Dear SUDHAKAR CHALASANI,

Please find attached your Monthly Statement for SBI Card Account number [protected], dated 23 May 2009.

TO VIEW YOUR PASSWORD PROTECTED E-STATEMENT PLEASE ENTER YOUR 16 DIGIT PRIMARY CARD NUMBER ON OPENING THE STATEMENT.

We thank you for using the SBI Card and take pride in having you as our customer.

Assuring you of our best services at all times.

Best regards,

SBI Card

Please do not reply to the E mail as the same is a computer generated mail.

Note: We request you to add our email id sbicards.[protected]@ge.com to your contacts list to effect priority delivery by your email service provider.

View your last 3 Statements, track your latest card transactions, view your 1 year payment history and more on www.sbicard.com. Register today.

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

I am using SBI Card since 2 years. There was an outstanding of Rs 44563/- and due date was 30.09.2009. I paid whole amount on 17.10.2009. Then after, I have not done any transaction on this card. But, they have generated a wrong bill and imposed forge transaction on it. Details as follows :-

Payment Due Date * Minimum Amount Due (Rs.) Total Amount Due (Rs.)

30/10/2009 906.13 Inclusive EMI 6975.19 Inclusive EMI


Date Description Amount (Rs.)

11/09/2009 OVERLIMT FEE (EXCL GST 51.50) 500.00 D
10/10/2009 FINANCE CHARGES (EXCL GST 8.89) 86.27 D
10/10/2009 TOTAL GST DEBIT FOR CURRENT STMT 60.39 D

Transaction forMD AFTABUDIN/MONDAL, Card No. xxxxxxxxxxxxxxxxxx

17/09/2009 PAYMENT RECEIVED CHEQUE NO 245407 44563.00 C
05/10/2009 COMPACT INTERNA MUMBAI MAH 6329.00 D

Dear Sir,

I am having SBI SB Account NO, [protected] and also having ATM cum Debit Card No.[protected] on 18th October, 2009 at 11.25 I was using ATM of Canara Bank at Guru Kripa Auto Turbhe, New Mumbai. I entered all the necessary information and I was suppose to withdraw cash of Rs. 2500/ from SB account even though the transaction was OK I could not get the cash but the amount of Rs. 2500/- is debited to my account under record no. 1941

Please do the needful so that the amount be crdited to my account or give me the concered authority's email where I should file the complaint

Uchil CS

Sir,

I got my internet banking kit from my branch 10 days ago. But till now i am not able to login. It says "Invalid username and passowrd". And it also says "Enter valid account no. and branch name" whenever i try to lodge an online complaint in the "Trouble logging in" section..
Plz activate my online banking account as soon as possible because i am working in a remote village in assam,the...

Dear Sir/Madam,
I had got opened a saving bank account no [protected] in SBI, RATANLAL NAGAR BRANCH(CODE-7646),KANPUR on dt.13.09.2009.But till date 18.10.2009 i have not received welcome letter/passbook/checkbook even after repeted request and complaint through personal visit to branch as well as mail and internet banking.
Branch staffs are very lasy in working. They are haresing to customer.Due to delay beside haresment i am getting loss as i am unable to make transaction in my account.

SANJAY KUMAR
MINI LIG-124,BARRA-4,
KANPUR-208027.
MY saving bank account no [protected] in SBI, RATANLAL NAGAR BRANCH(CODE-7646),KANPUR