[Resolved] SBI Bank ATM — mis operation of ATM machine | |
To, The Manager Bank of Baroda V.K.I. Area, Jaipur Sub: MIS OPERATION OF ATM MACHNE OF SBI WITH ID S1CC00570902/S1CN 00570901 Dear Sir, I am saving bank a/c holder in the name Sampati Devi Pareek having a/c no [protected] and also hold ATM card of you bank with No [protected]. I was in need of money as a result I opted for ATM route to withdraw may for ATM machine of SBI with ID S1CC00570902/ S1CN 00570901, but due to same technical or mis operation of ATM Machine. My account was wrongly debited by Rs 8,000/- without any cash being withdrawn from the said ATM Machine. Please look into the same immediately and credit Rs 8,000/- immediately to my saving account no [protected]. I am I great need of money so do the same immediately Thanking you Your Faithfully Sampati Devi Pareek Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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Personal — Faulty ATM Operations
Sir,On 23.12.2008, I attempted to draw a sum of Rs 15, 000/= from my account SA/C NO [protected] through ATM [SBH Facility at High Court of AP, Hyderabad] but it flashed the message ‘TRANSACTION TIMED OUT’.
Later on it was informed by other account holders that the machine was out of order.
Later, when I had withdrawn a sum of Rs 5, 000/= from my account through ATM [SBI Facility at Trimulgherry Branch], I have noticed balance left only Rs 960/= thereby meaning that Rs 15, 000/= was entered as having been withdrawn by me by failed transaction dated 23.12.2008. [Copy of transaction slip enclosed].
I have checked up from Internet facility also and my account reflects this transaction dated 23.12.2008 as having been entered as withdrawal Rs 15, 000/=.[Copy of Statement Printout is enclosed].
In this regard I have written several letters to SBI Mudfort as well as SBH HC Branch, Hyderabad that maintains the faulty ATM Machine. Till date despite passage of 4 months my money has not been credited to my account.
This amounts to fraud by your bank and I would request you to kindly look into the matter at the earliest and set the things right with intimation to me or else I shall be constrained to take recourse to law against the bank.
Yours sincerely,
[CAPT K M SAXENA]
19.04.2009