Hello,
I applied for a car loan of amount INR 1.55 Lacs towards the purchase of a four wheeler, (Maruti WagonR) from the following dealer:
Jalan Distributors - Maruti Udyog Ltd
Moulali, 27/1A, CIT Road, Moulali,
Kolkata, West Bengal 700000,
India.
Ph[protected]
I applied for the loan on 20th September 2009 and was told that it would be processed within 3-4 working days. I was also informed that the car loan would be issued by:
State Bank of India
Jeevan Deep Branch
1, Middleton Row
Kolkata
However till date, my loan has not been sanctioned. I contacted the concerned person in charge of processing my loan Mr Bhaskar Biswas, but he literally misbehaved with me and asked me not to interfere in their official matters.
I am extremely dissapointed with this behaviour of the State Bank of India. So hereby I lodge an official complaint against SBI, Jeevan Deep branch and also against Mr Bhaskar Biswas for misconduct and unnecessary delaying my car loan.
If SBI is having trouble processing a loan amount of mere 1.55 lacs, then there is nothing more ridiculous than it.
Aug 14, 2020
Complaint marked as Resolved
SBI Card — DUE DATE OF BILLING
TO THE MANAGER,SBI Card,
MY SBI CARD NO IS [protected], NAME- V.V.RAMANAIAH
COMPLAINED TO YOUR CUSTOMER CARE MANY TIMES FROM THE BEGINNING REGARDING THE PAYMENT DUE DATE, IVE ASKED THEM TO MAKE IT FOR THE FIRST WEEK OF EVERY MONTH BUT THERE IS NO RESPONSE AND THEY WERE CHARGING ME HEAVY PENALITIES FOR THIS.
WE ALSO ASKED THEM TO REDUCE THE INSURANCE CHARGES & FINANCE CHARGES ALSO .PLEASE SEE THAT THESE WERE DEDUCTED FROM MY ACCOUNT.
*UNLESS YOU DEDUCT ALL THESE I WILL NOT SEND ANY PAYMENT*
THANQ FOR UR SERVICES,
BYE,
V.V.RAMANAIAH.