State Bank of India [SBI] Complaints & Reviews

SIR DO NEED FULL

sir, iam suffering the interest which i would have in past six months

I AM A PENSIONER OF BIHAR GOVERNMENT HOLDING PPO -361028.MY PENSION HASBEEN REVISED BY A.G.BUT PPC PATNA HAS NOT CLEARED MY CASE FOR TWO MONTHS.IGIMS BRANCH PATNA HAS REFERRED MY CASE VIDE LETTER NO - S/249 DT 18.05.2010.THE BANK IS SITTING TIGHT OVER MY MATTER AND NOT INTIMATED ME ABOUT THIS.WILL BANK LOOK INTO THIS MATTER. MY ACCOUNT NO IS [protected] OF IGIMS BRANCH (SBI) PATNA.

B.K.SINHA
RETD ADDL DIRECTOR
HOLDER OF THE PPO NO -361028

Sir,
I am a pensioner of Bihar Government drawing pension Through SBI IGIMS branch holding the account no -[protected].
Enhanced pension which is due to me as per govt. notification has alredy been fixed by Accountant General.T.O. patna has referred my case to the concerned Bank.On contacting Bank manager it was told to me that enhanced pension would be credited to my account only after approval of the rate by Pension Processing Cell, SBI Patna.Branch also intimated me that it has already sent my case to PPC vide letter no -s/249 dt.18.052010.PPC( SBI Patna) has not cleared my case after lapse of such a long time.
it is therefore requested to look into my matter and expedite it. Thanking You.
Y.F.
B.K.Sinha
Retd Addl. Director
& holder of PPO No-361028

DEAR SIR,

. I BECHAN JHA A CIVIL PENSIONER FROM YOUR JAYNAGAR BRANCH CODE NO 2950. MY ACCOUNT NO IS [protected]. I HAVE RECEIVED SANCTION LETTER FROM PAY & ACCOUNT OFFICER, CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT 2 ND COMPLEX, BHIKAJI CANA PLACE, NEW DELHI – 110066 REGARDING RESORE OF COMMUTATION AMOUNT FROM 01/10/2004 BUT NO ARREARS HAVE BEEN RECEIVED TILL DATE. I HAVE NOT ALSO RECEIVED PENSION FROM THE MONTH OF OCTOBER 2010. I HAVE COMPLETED ALL RERQUIRED FORMALTIES LIKE LIFE CERTIFICATE ETC SUBMITTED TO THE BRANCH. I ORIGINALLY RETIRED IN 02/10/1989 AND AFTER 15 YEARS DATED 02/10/2004 WILL GET 1/3 PORTION OF MY RESTORE OF COMMUTATION OF PENSION. I AM BELONGING VERY POOR FAMILY, NO OTHER SOURCES OF OTHER INCOME, I AM FACEING A LOT OF FINANCIAL TROUBLE DUE TO NON RESTORATION OF COMMUTATION ARREARS AND NON RECEIET OF PENSION. I HAVE BORROWED MONEY FROM THE OTHER PEOPLE/ RELATIVES TO SERVIVE DEPENDENDTS FAMILY FOR DAY TO DAY EXPENSES. SO PLEASE HELP ME AS SOON AS POSSIBLE.

BECHAN JHA
PPO NO –[protected]
SBI AC NO – [protected]
VILLAGE – HANUMAN NAGAR
PO- SHIDHAPKALA
DIST- MADHUBANI
VAYA- JAYNAGAR
STATE- BIHAR

My ex- Gratia pension has not been revised till date as per Rly Ministry letter no.PC/VII/20081117/2/2 dtd. 17.4.2009.Kindly revise it with its arrear and remit to my pension account no.-[protected] at STATE BANK OF INDIA, BARKAKANA Branch. With thanks-RAMPYARI DEVI W/O Late Bhagwat Prasad. at&post- Barkakana, Dist-Ramgarh cantt., JHARKHAND. Pin-829102

Please connect with my earlier request my PPO No.-DHN/Pen/Ex.Gr.13-44 dt. 26.07.90. --- RAMPYARI DEVI W/O LATE BHAGWAT PRASAD AT & post - BARKAKANA

My pension hasnot been started till now as I retired from service on 28th February 2010.My PPO NO.-[protected]. MyA/C No.-[protected]. Branch- SBI RAMGARH CANTT. JHARKHAND.--TULSI PRASAD EX-JE(c&w)/Patratu. please do needful.

Sir,
I Mr. Nandkishor Prasad Singh (N.K.P.Singh), Ex. Navy, Submariner, S.N0. 141900-A. Retired In 30th June 1993, As Petty Officer (After15 Yrs.), Vide PPO N0-09/97/B/S/00426/1993, Pension Acc.N0-[protected], S.B.I. Samastipur, Bihar, Since begining. Despite of more than 20 months Past after declaration of "One Rank One Pay", maximum Ex. Defence Personnel recieved the OROP Arears and Pension. I have complaint To S.B.I. Helpline vide Complaint N0 PA [protected] Dt.04. 02. 2011 and replied after 5 days that entertained and closed in the system, but this month also neither credited arears nor new pension started. What is the meaning of Information Technology system, I think Manual System was better than present system, even my elder brother retired from Army in 1983, recieved 5/6 months past from Cenral Bank of India, Pusa Farm Branch. But The S.B.I.who always says Largest, Pesion account hoders are more suferer.

Requested kindly to look into the matter and do the earliest, as when ever I enquire from the said bank either bleming to Patna Main Branch or Our Record Office. I have also contacted my Record Office(Navy) Mumbai, They have Given P.C.D.A. Circular N0-430 Dt. 10/03/2010 by saying that, Only concern Bank Has to Pay within 3 Months after circular, then why till todate has not been updated my OROP Pension. Means largest bank having more complicated for the customer. Please do at earliest and oblige.
Rds
N.K.P.Singh
(Ex, Navy, Submariner)

To,
The Chief Manager,
SBI,
Centralised Pension Processing Cell,
301, Abhishek Plaza
Exhibition Road, GPO Patna
State: Patna-834001

(Sub:Non Receipt of Six PAY Commission Arrear and Pension)

Respected Sir/Madam,
I, Mr.Harinath Vishwakarma Pension A/C No:[protected] holder have alredy launched complaint with Patna office Dated:[protected].Still now i haven't received the 6th Pay Central arrears and it has not been credited to my account till date.
In the view of the above mentioned fact, kindly do the needful and credit the amount of arrears dues to me at the earliest.
Thanking You,

Yours Faithfully,
Mr.HARINATH VISHWAKARMA
SBI A/C No:[protected]
Mobile: [protected]

SBI — Transfer of PPF account

I has applied for transferring my Public Provident Fund account on 20/04/09 at SBI Raichur (4622) branch from SBI SATPUR IND AREA (3872) branch, Nasik .
The account is not transferred yet.

Please help.

I have applied for PPF transfer from Kalyandurg and it has not been trasferred for last two year, saying one thing or other reasons. Now, I too have the same difficulty of going to that place for paying the PPF premium.

Dear sir, , I ANIL KUMAR MISHRA
have transfered my PPF A/C [protected] fromSBI branch
Baholi, Panipat (Haryana) to SBI branch Rewa city(M.P.) on 16/11/10.
but till now, no Account has been opened in SBI Rewa city. Also when I
made an enquiry I got to know that they dont have any information
regarding this matter.SBI branch BAHOLI also simpngly repling that they have sent.

so please do needful


Your, s

ANIL KUMAR MISHRA

IOT Engineering project ltd

is there any provision to depostie money in ppf account away from home brach of sbi. please guide me .

my email- us[protected]@gmail.com
my name is upendra singh

I have PPF account in Indore can i deposit this year amount in Pune in which branch please send me answer in email [protected]@yahoo.com

As a investor, sbi mutual fund service is very very poor in assam, their relationship manager respon is very poor, if want to go investor service centre their relationship manager are buzzy with their mobile phone. why

I have invested in SBI Magnum Balance Fund - Dividend worth Rs1000/- on 19th Sept. 2010, then in Growth worth Rs. 1000/- on 29th Sept. 2010 & 1st Oct. 2010. My transactions got updated on www.camsonline.com But, after repeated request by e-mail at [protected]@sbimf.com & [protected]@sbimf.com for online updation of all my purchases. But, till today, non of my transactions get updated.

Also, whenever i invest in SBI MF, a straight question comes in my mind that now this time i don't know How many times i have to e-mail these bull service providers for updation of all my hard earn investments.

I have planned to change my service provider from next investment. You also switch to other service provider.
Thanks
J K Bansal

The Service is worst, they are intentionally delaying payment.

your's sbi mutual fund office near low garden in zodiac avenue(ahmedabad) service is verry poor
they r not given a right answer in on phone

website is very poorly designed and not at all functioning. When i enter my wife pan no as second holder it shows kyc NOT verified whereas if i put that as first holder it is showing kyc verified. Not able to invest due to this funny thing. customer care numbers also a joke..they will not able to answer and will keep waiting and for every thing they will aske for e mail to customer.delight..It is absoulately not a delight at all

MY NAME IS SUGUMAR I WANT TO ONLINE MY NRE AC MY AC NO-[protected]

Dear Sir, Im sugumar i Working as an saudi arabia .Im basically from vengaivadi village, thiyagadurgam, Villupuram District, Tamilnadu.606202i(already i own one a/c) sbi kallakurichi branch i want to nre a/c online services this my old ac no:[protected] my new ac no:[protected] this my mobil no:[protected]

SBI Credit Card — No account statement, No online access

After 2 months of complaining, I have still not received either an
account statement or access to my account.

I am forced to pay random amounts by visa pay so that I dont incurr any
fines

When I call the helpline the line is simply cut without any notice. If I
get connected they tell me they cant help because it is an IRCTC card
and I have to redial

When I try to register online I get an error
"Card no your have supplied for Registration is not a valid SBI card, please provide the correct card no"

Please let me know if there is any way out, I want my annual fees paid
refunded and I will surrender the card. Why Should I pay annual fees for
such a hopeless service when people give me free cards at ICICI with
excellent service. I just wanted to save on my railway ticket booking
and got stuck

SBI Credit Card — primary card not recieved since one year

dear sbi cards,



the mail here under was sent to you on 13-11-08. there has been no response from your side till today. you sent a mail saying that you will respond.


i hereby reiterate that i have not recieved the primary card yet till date. even then i was paying the minimum dues since about one year as you people were continuously telling that the card will be delivered shortly. but nobody responded. now i get number of calls everyday for the payment due, and i am arguing that i will not pay untill i recieve my card. the callers say that they are not concerned as they are only collection agents. i raised the issue with their manager in charge whose name is mr kiran said that he will look into the matter, but no response again. the callers are contuing to call and are not ready to listen to what i say.



i hereby tell you people again that i will pay the dues only after i recieve the credit card. you also are not liable to levy any non paymnt charges and other charges.

also direct your callers not to call my numbers otherwise i will take legal action against you. you can write any thing to my mailing address and i will respond to you.



i will also write to your AMBUDSMAN and send a copy.



look into the matter and respond.



with regards



isvarma call[protected].






--- On Thu, 11/13/08, varma is <[protected]@yahoo.com> wrote:


From: varma is <[protected]@yahoo.com>
Subject: SBI CARD
To: feedback.[protected]@ge.com
Date: Thursday, November 13, 2008, 12:26 PM


DEAR SBI CARDS,

I WAS ASKED TO APPLY FOR SBI CARD AT LIFE STYLE STORE IN HYDERABAD ABOUT A YEAR BACK. I WAS SANCTIONED A CARD. I WAS ASKED FOR AMOUNT TRANSFER TO OTHER CREDIT CARD AC. WHICH I DID.

I DID NOT RECIEVE THE CREDIT CARD TILL TODAY. I HAVE RAISED SEVERAL COMPLAINTS BUT OF NO USE. KINDLY LOOK INTO THE MATTER AT THE EARLIEST.

ISVARMA MOB

SBI Credit Card — No transaction was made by me-bill 5K

I have received a SBI card six months before, I havent made any transaction very recently i am getting calls from the SBI that I have to pay the due amount which is 5K.
When asked, that I havent made any transaction they say that they have recorded my consent for some Royal Sundaram Insurance and the Insurance amount around 2k, + late charges are now 5K.

Now you can see that without making any transaction how you are forced to pay 5k.

This is how SBI is functioning, Never expected from a Natioanlised bank like SBI.

SBI Credit Card — SMS on bills

Dear Sir,

Some of the executives had convinced my father to apply for a credit card with no charges, after that we have received bills of outstanding amount I had written to bank and cancelled the card also and the customer care executive had promised that no call or sms will be send to my mobile as the card is close


Again from 2 month i have started receiving SMS if this continues i will reach the customer court

My mobile no [protected] and the number to which SMS are reaching is [protected]

SBI MASTERCARD — CLOSURE OF SBI CARD

We have not used SBI card.But last year you deducted premium for royal sundaram insurance without our
knowledge & when we complained to you thro' mail you asked us to bear with you & pay the premium and assured us that the mistake will not be repeated.But today we received a policy renewed for this year from
royal sundaram intimating the premium has been debited from SBI card No.[protected].Hence we insist on closing the card & reverse the premium debited to our card within 24 hours if not reversed we will take up the matter with consumer forum.We will not bear with the consecutive over looking over cardholders money.you are requested to intimate us of the closure thro mail.

Yours faithfully
K.Sekar
Treasurer
Thiruninravur Consumer Association

SBI Credit Card — SMS for bill without delivering the card

This ia regarding the sms which I recieve for the bill of the card which I did not get. I applied for SBI card two years back. I got the confirmation that my application is approved. and the card is dispatched but I did not get the card. I tried to comunicate through phone and sent mail regarding this but no satisfactory answer I recieved. I uget every month sms for the bill and statement dispatched but I did not get a single statement while my address remains same. Latest sms on5th july 2009 at 09:29:10 pm on my mbile number [protected].

Kindly look into matter and send my card and wave off chaeges till now and also send the detail statement on my e-mail ID.

Even i have the same problem. I never used the card but got a bill for 5.6k.
Can anyone guide me how to proceed ahead for settling this matter once for all?

Sbicard — payment of dues

I was given sbi credit card bearing no.[protected] in the year 2005 and all the payments were made in time and there were no dues to be paid. The card was sparing used and stopped in the year 2005 itself. of late I am received phone calls every week from some unknown source demanding payment of dues. the card number which they were referring is different from the one i was provided with. I am not able to find way out to come out of this phone calls frequently received even though I was not due any amount. I advise the concerned authorities to delete my name from the list of defaulters and stop calling on my phone

I am having a sbi credit card though due date for e statement is 25 of every month but i have never received the e statement .Though i have made the payment before due date but still i am being asked for payment of 11445.78 i have made one payment of rs.10000 for icici premium and one of rs. 3140 for purchase for which i have made the payments. now your agent say that i have one outstanding amount of rs 10000 for icici payment. This is all due failure on your part for not sending email statement. pl sent me the email statement to check me tha factual position.

S K Talwar
[protected]
[protected]

sir,
Regarding my current statement of sbi card an amount of Rs2325 has not been credited by u.this amount has allready credited by irctc receipt no 1602312 on dated[protected] against cancell ticket PNR NO [protected].
Plse rectify it and send me fresh statement.THANKYOU

GAUTAM KUMAR
[protected]

From: Jagannath Rao.
Bangalore, Karnataka
C.C N:[protected]
Date;09 Jul 2011
Dear Sir,
As against purchase of goods worth Rs.13385/-, the total interest charged from 09 April 2011 to 25 Jul 2011 is Rs.960.56 which includes Late fee of Rs.500/-.Kindly be informed that the payment of Rs.8000/- has been made already towards above purchase. You are there fore requested to Kindly wave off the late fee of (Rs.500/-) as against the outstanding of Rs.6345.21.This has been conveyed to your Customer Service .
Awaiting for your favorable confirmation.
Thanking you,

Yours sincerely,
Jagannath Rao

name.g.dhanaraj.cardno:[protected]...statement date..20 june 2011...complaint is..visa atm fee 300.00rupess...you sir shoud pay...ple. depit this amount...my card limint ple. increas limint amount...thank you...

name v.ramarao card no.[protected] statement dated 25/08/2011 complaint is transaction of Rs950/- made on my sbi credit card ##2652 at royal sundaram alliance on 24/08/2011 had not contacted me nor took mt consent but simply debited my credit card account is not fair please reverse this amount . i would not like to pay this qmount. please reverse and advise me.

thanq
v.ramarao, h.no. 3A, NAT west homes, 6th main road, AGS colony, VELACHERY, CHENNAI-42, 600042
MOBILE.[protected]

i have not received the statement from april 2012 . I want to close the insurance and credit card also my card no. is [protected]

thanking you
m.b.gorle
mobi.no.[protected]

my card n.[protected] fvg.dilraj singh I am in recept of your letter dtd.20/1/13 for payment of amt.1685.07-474.46 as late fee total amt, 2159.53 of a bill which i never received in previous leltter i wrote about delay in sending bill some times just one day before due date and now it looks you have not even posted said bill.pls check it your end and remove the so called late fee/intt452.19 and also send me the details of this entry.
thanks

card no [protected]
received a sms in my regd mobile that my card is inactive for usage due to security reason. I need to shop for urgent needs. no dues are outstanding as on date and when contacted through helpline there is no provision to solve the present crisis . What should I do My mo no is[protected]

I want to close my sbicard no.[protected] permanently.please close it as soon as possible.

kindly forward credit card statement for card no.[protected] to following mail id [protected]@godrej.com. Insptie of repeated reminders it is not being sent by SBI

my card no. [protected] payment alredy pay but sbi is not show the payment... sbi cr card is very bad servies...[protected] ludhiana plzzzzzzzzzzz helppppppppppp

my card no.[protected] my online log in &amp; password is forget it... who to i get so pls help...
mobile no [protected] name sakthivel

my card No[protected] this card is expired 2005 . but some amount are due . what the procedure of account settlementprocess ple send my email Addrees mhrbs.[protected]@gmail.com

My Card no [protected] I, m paying monthly instalment through online. I want Balance amount I have to Pay.
Please provide that to my Mail address [protected]@rediffmail.com.

Please provide me the statement on my e mail address [protected]@gmail.com for mt SBI credit card no [protected] at an earliest.

from punith sethia
[protected]@gmail.com

Nahi Chalu karna to waise hi mana kar dete ye security resion kya hota hai

batao to sahi mera card pe koi bakaya nahi

limit zero kardi

mera koi bhi payment baki nahi fir bhi mera card block kyu hai

aisa kya resion hai

koi paisa baki hai to batao main deta hu

card liya tha tab bola tha koi problem nahi hogi

2014 main mere acident ke baad se mera card block kardiya aapne or baolte hai kisi

Serurity resion ki wajah se chalu nahi kiya ja sakta

aisa kon sa resion hai batao... ?

konsa resion hai

nahi chalu ho sakta ho to batado tod ke phenku aapke card ko


My Card Detail

CARD NO. [protected]
DOB-- 02/09/1983
Branch Name and Address: Vinimay Complex Udaipole Udipaur
My new contact No. [protected]
Email Id: [protected]@gmail.com

Please provide me the statement on my e mail address [protected]@gmail.com for mt SBI credit card no [protected] at an earliest. And also I need to know my Due Balance too,

from punith sethia
[protected]@gmail.com

Sir what is the password to open my credit card statement

1)When you make a cash payment, you have to take the receipt of that cash given & take it in writing that this is the final settlement being taken from you for acc no XXXX & card no.XXXX which is lost or stolen on XXX date which is intimated to the bank already, with bank stamp & signature of the officer with his name & employee code.

2)When they call you after that, file a police complaint & approach the consumer court with that above mentioned letter & receipt & the Police FIR.

3)Send an intimation to the Bank (Your credit card issuing branch) with a copy of all the above letters & receipts & warn them.

Pranay Kapadia. [protected]. [protected]@yahoo.com

hello Sir

mere account se 300rs apne aap deducr ho gayi h plz chk its

sir my name is sandeep singh my sbi account no is [protected] my sbi atm card no is[protected] when i am withdrawl 5000 from canera bank atm govindpuram ghaziabad 5000 withdrawl from my account but did not receive cash money on 15 october 2010 please check this return money in my account

Sir,
I am operating an SB account at CGO Complex Branch, N Delhi since December 2008. I had applied for ATM card along with application for opening my account. My account number is [protected].

I contacted the concerned branch and they informed me to get the information through customer care helpline number. I then contacted through customer care helpline number a few times and every time I was informed that ATM card is in process and I will get it within a week.

Please inform as to whom I should contact and what is the exact status of my application as I am having a great deal of difficulty in carrying out transactions.

Regards

Sankaran Unni Nair

My ATM card was misplaced,before 3 months and the same was brought in to the notice of SBI authorities.I was told by them that I will get a fresh ATM card in place of missing card within 15 days.But sorry to state that yet I have not received my fresh card>Local authorities of the SBI are non sensetive and non co operative.

Kanhaiyalal Nankani
8, MIG, Housing Board colony Katni-483501 (M>P>)

I, Omkar Karekar bearing a/c at SBI Pimpri Branch(0575) Pune having a/c No. [protected], my ATM card has been despatched on 21.2.2010 as per the Bank records, but it is neither at my nearest post office ie Nigdi Pradhikaran Post office not at the Pimpri Branch.
Even today the card is un-traceable.

Sir
I had applied for a fresh ATM card on 15 April 2010 ( in lieu of a
lost ATM card). The same has not been received till to day i.e.4nd
May 2010. Please reply


Mahendra Datt Nautiyal
Account No [protected]

828/1 Indra Nagar
Dehradun 248006

Mob.No. [protected]

Dear Sir,
I have opened at SBI, Middleton Row, Kolkata-700071 one SB a/c no. [protected] on 19/04/2013.
I also applied for one ATM Card same time which was not received by me till date as on today dated 25/07/2013.
I contacted with the Bank authority, Kolkata and informed that the ATM card had already been despatched to my address 45/1, Jadunath Ukil Road, 2nd Floor, Kolkata-700041 on 24/04/2013 vide Speed Post No. EQ[protected]IN. But till date it was not received by me. Being a staff of Dept of post, I knew that the article was not despatched to me. rather it may be returned to the sender. SBI, Mumbai.
the ATM card no. was given by the bank authority [protected] which was generated online for my use but not despatched to me.
Hence I request to your goodself to take necessary action in my favour.

Thanking you,

Surajit Nag,
PA, Dept of Posts,
Park street HPO
Kolkata-700016.

SBI Credit Card — annual charges

SBI CARD NO[protected]


1. I am a very old customer of SBI CARDS with a clear record of timely & regular payments & was thus classified as a PRIVELEGE CUSTOMER. Every year I was not charged the Annual Charges or if charged they were refunded.

2. On approaching the customer care executive on the helpline, I was told that as per the Management policy all customers have to pay & no one will be exempted. In the statment dated 23 Sep 2008 a sum of Es 561.80 (Rs 500 +61.80-Tax) has been levied in the total bill of Rs 1703.31 which being a good customer has been paid in full by me. It is requested that this decision of the Management may be reconsidered & Rs 561.80 may please be refunded to me like earlier.

3. Iwould like to continue my long association SBI CARDS & not go for other credit cards organisations who are prepared to give me a free card for life.

NON RECIEPT OF RENEWED CARD. My current card validity expired in Sep 2008 & I have not yet recieved afresh renewed card. All these years the renewed card use to be delivered before the expiry date.

COL DEEPAK KAUL
06 OCT 2008

SBI CARD NO[protected]


1. I am a very old customer of SBI CARDS with a clear record of timely & regular payments & was thus classified as a PRIVELEGE CUSTOMER. Every year I was not charged the Annual Charges or if charged they were refunded.

2. On approaching the customer care executive on the helpline, I was told that as per the Management policy all customers have to pay & no one will be exempted. In the statment dated 23 Sep 2008 a sum of Es 561.80 (Rs 500 +61.80-Tax) has been levied in the total bill of Rs 1703.31 which being a good customer has been paid in full by me. It is requested that this decision of the Management may be reconsidered & Rs 561.80 may please be refunded to me like earlier.

3. Iwould like to continue my long association SBI CARDS & not go for other credit cards organisations who are prepared to give me a free card for life.

NON RECIEPT OF RENEWED CARD. My current card validity expired in Sep 2008 & I have not yet recieved afresh renewed card. All these years the renewed card use to be delivered before the expiry date.

COL DEEPAK KAUL
06 OCT 2008

This is to inform to you that i am having credit card no. [protected].
this card was valid till 08/08 and i have not get any new card also.
For any kind of payment i have to call the customer executive of SBI bombay branch and to find out my amount to pay.
i am not getting any statement from july, 08 onwards, so
i am willing to know why i will have to pay the late fee amount when i am not getting the statement or my card is not renewed.
i am willing to pay my final amount without any late fee and want to close my account.

CALL [protected]

Hi, I'm also struggling on the same issue for the same time lines. But no responses so far. By any chance your issue got settle down. Please respond to [protected]@gmail.com or here.

29.3.09
To,
The chairman Mr. bhat,
net banking, sbi

i have an a/c no is [protected] in mulund -east branch since january-2008. because of rotten service i am shifting my a/c to other bank. the reasons are as follows

* there is no facility to drop checques in atm. the drop box in in bank premises it self. all over mumbail banks have drop boxes in atm it self so that customer do not have to go to bank during working hours. every time i have a cheque i have waste 2 hours of my office time because bank opens at 9.am and my office opens at 8.30 am.
* for internet banking you have a customer service no in banglore. i have to make std call to ask any small thing. your customer helpline no is not able to resolve any single complain. their standard reply is please contact your branch. what is the use of service no. imagine sbi having 11000 branches being opered from single place. shear volume of date states that our complain will turn into waste paper basket
* i am totally confused about work demarkation between your branch and your internet banking department. result frequent running from pillar to post. sbi is leaving in socialist era where customer was the last priority.
* while using the my debit card for shopping i have to use two times hence there is double deduction from my a/c, this has happened twice. last time i got my money credited AFTER 4 MONTHS after i registed my complaint. i stopped using my debit card.
* for security reasons i change my login pasword frequently. by mistake i for got to record my paword. i complained by net, went to my bank branch so many times for last fifteen days, contacted mrs gandhi on phone. she promised me the new password has been sent by chennai office by 17.3.09. till today i have not received. the procedural buck passing goes on as if there are no reforms. it is more than 20 days. i fail to understand that a thing like password why sould it come all the way from chennai. consider size of sbi. do you expect it to serve from one place. PERHEPS MINDSET OF SBI MANAGEMENT HAS NOT CHANGED. THAT INCLUDES YOU ALSO. IF CHAIRMAIN SPENDS ONE DAY IN A MONTH TO EXAMINE SIMPLE STATISTICS OF COMPLAINTS NOS AND AND AVERAGE TIME IT TAKES FOR RESOLUTION, THIS SORRY STATE OF AFFAIRS WILL NOT BE THERE .
* recent collapse o[censored]sa/europin banks have shown that banking is a service industry and being service industry it is very fragile. rest assured that whithin no time sbi may collapse. you do not sell product but customer service.
* i joined your bank simply for the reason that last year you got best bussinessman award. i thought that perhaps govt banks may have`imporoved. the improvement is only in one thing, luring the customer under false promises. perhaps sbi to large to change. with present level of customer service it will become another dinosoure.

dinesh bahuva

hlow gentleman,
since one month back the complaint was made with registered No. CC[protected]. so far i could not received any reply / intimation regarding this. it is very displusure to note.please take suitable action at least now and rectify the issue.

please clarify that, whether the balance amount is required for pension savings bank accounts.

I would like to share one funny incident happened in State Bank of India Malki brance Shillong on today (10/04/2004) with one of the lady staff. The story is like this, I had two HDFC Bank check and would like to dropped in the check box. In the same time one of the SBI lady staff opened the check box and took all the checks for entry in her computer. I had requested her to kindly accept my check, since she had opened the check box, in replay she had instructed me to drop in check box. What a funny staff, she can collect all checks from the check box but she cannot collect the check by hand. In front of her one notice plate mentioned "Mithra". I thought she does not know the meaning of "Mithra". "Mithra" means friend, I hope you know.

I would like to share one funny incident happened in State Bank of India Malki brance Shillong on today (10/04/2004) with one of the lady staff. The story is like this, I had two HDFC Bank check and would like to dropped in the check box. In the same time one of the SBI lady staff opened the check box and took all the checks for entry in her computer. I had requested her to kindly accept my check, since she had opened the check box, in replay she had instructed me to drop in check box. What a funny staff, she can collect all checks from the check box but she cannot collect the check by hand. In front of her one notice plate mentioned "Mithra". I thought she does not know the meaning of "Mithra". "Mithra" means friend, I hope you know.

Dear Sir / Madam
I hold account in SBI Metcalfe House, Delhi. I stay in Noida and in saturday i had to deposit urgently some amount in SBI Delhi. I tried Sec 39 branch, there were telling because of connectivity problem they are not entertaining out of home branch account. Then I went to Sector 36 branch, there branch manager reasoned because of staff problem they can not entertain out of home branch account. Then i went to sector 35 branch there was also some connectivity issues. Then i went to sector 12 branch, there banch manager told because of staff problem they can not entertain out of home branch account. He even very rudely told to go to another branch. I went sector 11 branch there was so much rush that gate keeper didnt allow to enter inside.Then i went to sector 41 branch , there at 12 o'clock staff was telling time is over.

and i finally couldnt do my very urgent workk. such is the service of STATE BANK OF INDIA.
kindly take the appropriate action so that these situations will not force your bank account holders to migrate into some good banks.

Regards
Satya Jeet Singh
[protected]
mail id:- satyajeet.[protected]@gmail.com

I was application from S.B.I, Kalna Br. code No-0106 but don't enquire, i am already running my Construction,
my application dated 04/12/2010

This is in regards with the poor service from this Bank.There is no respect for the customers.Bank Staffs coming to office only by 10.15 and starting their work only by 10.40,because of that customers are not serviced properly and they are keep on waiting.Last week the whole week one ca'y able to take a Demand Draft because of non availability of Slips.Is this acceptable?.No one is resposible for their act.This is due to the poor attitude among the staff"s.

DEAR SIR,

i lost my ATM card before two months back,immediately i wanted to block the card for that i called for sbi toll free no but they didnt respond immediatley later after two weeks i got blocked num.After that i went to bank to apply new card bt the bank employees are not giving suitable information wt i haveto do that every time they are rejecting my application nearly 7 times i visited that every time they are showing new problem and rejecting that and not giving proper information

Hello M/S Uma Sridhar,
My mother is applied for bangalore housing scheme . there is no progress and try to form a group . let me know are you applied for this scheme ? if this message is not for you kindly ignore otherwise pl send me your contact details to [protected]@yahoo.com

Thanks
Balu