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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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V
vikas.alagawadi
from Mysore, Karnataka
Aug 21, 2010
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Address: Bangalore, Karnataka

Hi,

I had applied for internet banking for SBI. I had recieved the internet banking password and username. it was informed that it will get activated in 2 working days. but still it is not activated. When tried to login its giving Invalid username and password


Please find the details below. Please let me know when can i get the net banking activated

Bank account: [protected]-5
Branch: 03023 - RAJAJINAGAR V BLOCK 13, 10th `B' Main Road, 5th Block, Rajajinagar, Bangalore 560 010
Pin: 560010
STD Code: Karnataka
Phone: 23402110,23350506
Fax: 23400682

kit number - [protected]
packet number - 73935
circle code - 13
serial number - 73

Regards,
Vikas
Aug 13, 2020
Complaint marked as Resolved 
I AM APPLY AND RECEIVED USER NAME AND PASSWORD, BUT DID NOT OPEN THE INTERNET BANKING WINDOW. DISPLY REPLY FOR INVALIED USER NAME AND PASS WORD. PLEASE CONSIDER MY COMPLAINTS.
MY A/C NO: [protected]
Internet banking not allow this
my account A/C [protected]
kit no:-[protected]
Packet NO. 59605
Circle Code :- 08
Serial No. :- 92
i have recieved my user name and password, but i am unable to open my home page.so help us to open our account and i used trouble in logging also, it conveys that our user account is active only.help us as soon as possible.
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    R
    richa parashar
    from Khawhai, Mizoram
    Aug 21, 2010
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    Address: Haryana

    i have read the ad of online earning at home. i have deposited Rs.325/- at sbi bank branch. but i have not still got any reply. the address to which i deposited money is" karthikeyan v tiruchengode at tamilnadu..with A/C no.[protected]" through sbi bank. i am so disappointed. its a fraud. we hope to earn money but all this is fraud with consumers. please take actions as soon as possible......
    whishing for the day ; hello sir or madam
    am one of the custemer in sbi .today i went for the depositing of money to home town .their is one counter written like (draft & home town transation will be here) i was stand in the line at the last when i reached in counter she telling that with alot of attitude she telling the transation not here u can stand out side for different counter for the last one hours am wait over their am watching her attitude for every custemer she talking like that only this also kind of hospitalitty u have to take care o[censored]r coustemer with politness and also in counter the casheir need fresh corency this the branch in thane wagbhill u have train ur employs to how beheve in friend of coustemer
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      R
      risron
      from Panaji, Goa
      Aug 21, 2010
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      Address: Pune, Maharashtra

      My Sister in Law had applied for housing loan of Rs 5 Lakhs on 08 May 10 at Kondwa branch SBI . It took one month for the bank to forward the documents to RACPC Pune . My brother had signed as co applicant although the loan was planned to be payed by my sis in law through her income alone. Unfortunately my brother expired on 21 May 10. Hence my sis in law went to inform the processing department. Mr Akhilesh (processing dept) very insensitively replied that we cant help it your husband has to be present for disbursement .She tried to explain him that he is no more hence it is not possible.As it is she had been the main applicant and loan was being processed on basis of her income alone. The official acted very rudely with her and said pse get your husband. He did not make ant attempt give any solution to this unforeseen situation and over and above was rude with her. Later on my sis-in-law approached Mrs Ruikar who is the Legal advisor of SBI RACPC who explained the procedure of an afidavit and NOC from builder to overcome this situation. However Mr Akhilesh is purposefully not looking at the file and avoiding work. He has on many occasion spoken rudely to my sis in law who has come crying home due to his behaviour. When the lawyer went to explain the solution he was not ready to listen to her and misbeahved wit her too. To my surprise even if my sis in law approached his superiors but there seem to be no control on this person he continues to behave in an irresposible manner. When we approached on 21 Aug he told us that he has not even seen our file. Its been three months since my sis in law is running from pillar to post to get her loan approved but no avail. Mr Akhilesh needs to be taught how to treat customers especially ladies that to during circumstances where she has lost her husband recently.
      Aug 13, 2020
      Complaint marked as Resolved 
      I also have experienced the rude behavior of these people at RACPC on many occasions and you can not escalate it to higher level because no one cares for the customer there.

      I very strongly feel that the people at SBI home loan are bribed (right from top to bottom) by other financing institutions for providing such a lousy service or not doing their work. If they provide good service like other private institutions, who would like to go to private banks because the rate of interest is and other service charges and processing fees are attractive here at SBI. Just think about it and you would agree what I am saying
      I applied for car loan at SBI, tigri, khanpur, bank road branch. All papers I submitted to SBI, but the manager (Pahel Singh)not sent the proper documents to RACPC, as a result it came back to SBI, After one week when I asked the manager, he said your application is returned. I studied the cause of return of my documents. I understood that Manager not sent the forwarding letter, my upto date bank statement etc. I understood also, he want to avoid it. Manager told me to apply in other bank near my job place. I asked him why not this SBI? he told your application is comeing back. I told him it was your fault that you not sent all the proper documents even also I submitted all documents. I quaried that this bank manager's behaviour is bery rough. and he is not a good person. He avoids work.Till now 3 month past I not got the car loan from SBI, khanpur, tigri, New Delhi branch.
      This terrible behaviour by SBI with their clients. Such great institution but lack of right attitude by officials and no customer centric approach is going to ruin this organization.

      They are least bothered to provide accessebilty to client by giving them contact numbers, email ID etc. What ever number they provide which will never work. One has to visit personally to check status of your file or what ever work you have with bank.

      Like every one is here to do Bank's business . They forget to realise that Bank is for the peoples and not peoples for bank.
      I agree with all of above...I think with this attitude SBI's will not stay in market for more time...You will not believe that they have some how simillar attitude with NRI peoples...I feel peety on them, they don't want to have cash flow into the country. I strongly agree on statement made above by Mr. murkumbi.
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        K
        kunalpurva2002
        Aug 21, 2010
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        Address: Maharashtra

        Dear Sir / Madam,

        Deficiency in services Fraud in commitments and selling the unauthorized products for illegal profit.

        This has reference to the above.

        I had been given the following offers by the SBI CRIDIT CARD PRIVILEGE CIRCLE.

        1. One Polo Club wrist watch, (where in they claim MRP is 7000/- )
        2. One side of air fare for any destinations in India.
        3. 2 night and three days of stay in any of your listed hotels.

        The above offer was available at the cost of 6600/-


        1. I approached your team to check the authenticity of the wrist watch as the watch is well known brand across the map. I was shocked to see the quality of wrist watch for which I had been charged the aforesaid amount and taken aback to note that SBI credit card team privilege circle team denied / refused that there is no authorized dealer / store / distributor for branded watch and no warranty for the same, further argued that the same is mentioned in offer .

        There is no serial no and modal no also mentioned over the same article.

        2. I was promised to have one side air fare from MUMBAI to DELHI, which did not come under the plan. Since the team itself claim that , they record all the telcon but ultimately refused to provide the same.
        .
        This contradicts with my case. This clearly indicates the malafide intention of the Company to
        misrepresent to the public at large just to sell and to make illegal profits at the expense of the
        unwary customer/public.

        If I would have visited to any of your listed hotels , I am confident that I would have not find the same.

        This has caused me immense mental pressure and harassment as I am not able to concentrate on my work and I have lost precious business due to the same and have incurred a loss to the tune of nearly Rs.10,00,000/- (Rupees Ten Lacs Only), which I would have otherwise benefited by using the that time.

        Kindly note that the above situation is against Good Marketing Practices (GMP) and against the
        trade.

        I expect the situation to be rectified immediately on the receipt of this letter, failing which, I will
        be constrained to initiate appropriate legal action for claiming my fundamental rights under the
        Constitution of India, the provisions of IPC and Consumer forum for the above loss and damages
        at your costs and expenses which please note and further advertise the same in the press.

        Thanking you,

        Yours Sincerely,

        Kunal Priyadarshi.
        Aug 13, 2020
        Complaint marked as Resolved 

        SBI Credit Card — Deficiency in services!

        plz deliver the monthly statement in time
        This is 2nd attempt about my SBI credit card dispatched.
        This time also I have received SMS from SBI ON 10TH MAY 2008 regarding dispatch of my credit card through ELBE with ref. no SB[protected].but I haven't receive my card even till the date.
        I am not been able to make use of card.
        Kindly take immediate action on courier service so that I can receive my card immediately.
        Regards,
        Dinesh Bagwe

        SBI Credit Card — Claiming illicit Amounts

        Sir,
        SBI provided credit card being No. [protected] with an assurance that the said card is offered free of cost without any charges.

        Despite I have never swiped the card or enjoyed any credit through the said credit card the bank is claiming an amount of Rs. 4000 and odd towards outstanding Dues .

        Requested help to resolve the issue.

        Thanks & Regards
        AJAY TRIPATHI
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          ksrinivas009
          from Hyderabad, Andhra Pradesh
          Aug 21, 2010
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          Address: Hyderabad, Andhra Pradesh

          S.B.I. Cards & Payments,
          Services Pvt. Ltd.,
          P.O.Bag No.28, G.P.O,
          New Delhi-110 001.


          Name: Srinivas K
          Address: 649 MIG-2, K.P.H.B. Colony, Kukatpally, Hyderabad – 72
          SBI Card No: [protected] - COMPLAINANT

          Dear Sir or Madam:

          I am writing to dispute a Rs. 58469.31 on my credit card as outstanding, and I hope you can help me.

          Sir or Madam the facts of the dispute is as follows

          1) I received the above said credit card in Nov 2003
          2) I received a statement stating an amount of Rs. 18752.75 vide statement dtd: 06/09/2006 total amount due inclusive of EMI
          3) On 25/10/2006 vide Settlement Tracer No: Hyderabad[protected] I have settled the outstanding amount on payment of Rs. 15000/- vide Cheque No: 060003 of Centurion Bank of Punjab Ltd and Temporary Receipt No: 6342219 dtd: 30.10.2006 and book no: 126845
          4) The above said cheque got cleared in my account on 13.11.2006

          And several time I visited SBI offices and almost more than 10-15 times SBI collection agents collected the Settlement letter, Temporary Receipt and Bank statement.

          On 19.08.2009 at 12.35PM Page No: 108 Entry No: 9 I have visited SBI card office Secundrabad office and met Mr. Srinivas Reddy who's direct no[protected] and once again submitted Settlement letter, Temporary Receipt and Bank statement. And Mr. Srinivas Reddy told he will settle the issue in 4 working days and till date nothing is settled and still I am receiving the statements.

          I have applied for home loan from SBI and rejected on the ground to close the CIBIL pending queries and I am not able to apply for any vehicle loan / personal loan even after settling the issue 3 years back

          Still today I am receiving phone calls for the outstanding payment. I need immediately to clear the issue in CIBIL by SBI Credit Card enabling me to apply for Home Loan.

          Thank you for resolving this matter immediately.
          Aug 13, 2020
          Complaint marked as Resolved 

          SBI Credit Card — Settlement of outstanding amount

          Dear Sir / Madam,

          This is with regards to the SBI credit card, i had a balance transfer from ICICI to SBI to the extent of 25000/- and this was done long back. I have spoken to the customer service department when the outstanding was 17 thousand plus. I have requested them that i would like to settle it once for all, after a long conversation it was agreed that i should be paying 15000/-. I have dropped a cheque to that extent and it was realised by SBI on 8th of March 2008. But till date i have been getting calls asking me to pay further. Please help me in this regard.

          I was dropping cheques on regular basis during the repaying period on monthly basis but it was always taken as late payment and SBI has levied late payment fee every month. They never informed what the due date on monthly basis was.

          Now they call and harass me to pay the rest of the amount.

          Can you please help me in this regard. If required i will furnish further details.

          Thanks and regards,
          Vijaysarathi

          SBI Credit Card — Outstanding Amount

          I am a consumer of SBI credit Card from last 5-6 years. I am paying minimum amount from more than 3 years as per their Bill statement within time period. But when I examine my bill statement closly by taking one year account statement from SBI Credit card website (they provide account statement for upto one year only) I found that I have paid more than Rs. 18000/- and outstanding amount is still more thant Rs. 17000/- and during one year I have not purchase more than Rs. 6000/-. I found that they are putting me very high and unneccessary charges. I lodge my complaint for this issue and ask them to provide my full account statement from last 3 years in which every thing should be shown that what I used, what I paid, but I have not still received the statement. Now this month I received the bill in which they charged me Rs. 700/- as a late penality fees. This rudeness of SBI Credit Card is becoming nightmare for me. If this will continue than I can never paid their all money in my whole life. You are requested to help in this case.My Card No is XXXXXXXXXXXX8181.

          SBI Credit Card — outstanding on the credit card

          Dear sir/madam
          About the due amount showing on the credit card . I am recieving the phone calls & the statements in the interval of 3-4 months from SBI credit card. I have already communicatd to them I had neither used or neither purchased any policy on the SBI credit card. I never used the credit card . I had neither purchased the insurance policy , neither recieved. still the amount is showing on my account. So I requested them please take necessary action immideately , reverse the amount and close the outstanding amount. I am communicating through phone and e-mail since from when I recieved the statement from the sbi card till date no use of communication
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            J
            janakj
            from Gurgaon, Haryana
            Aug 20, 2010
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            Address: Gurgaon, Haryana

            I am Janak Raj Joshi.working with Ranbaxy Laboratories Limited Gurgaon My mother Smt. Godambari Devi having Saving Account (No.[protected] in your branch past 15 plus years. 13th Aug 2010 my mother has deposited Rs.100000 in the account and I have checked the statement through ATM at DUNDAHERA Gurukul Academy 2nd ATM (TXN No. 7546) same day and the available balance was 106,790.59

            I have withdrawal Rs.40,000 through ATM (Meharauli Road Gurgaon) on 18th August 2010, in 3 transactions Rs.15,000, Rs.15,000 and Rs.10,000. The transaction numbers are 7498, 7499 and 7501. After withdrawal I checked mini statement and found Rs. 20,000 also withdrawal thru ATM on 13th August 2010. I truly saying this was not happened. I had taken only Mini statement at ATM on 13th August 2010. 17.29pm
            I have called the customer care on 18th august 2010 evening and complained about the transaction error and the customer care executive has informed me that the problem will be resolved in 12 working days and complaint Numbers are AT[protected] and AT[protected].

            All the transaction statements 13TH Aug To 18th Aug 2010 are enclosed with the application

            Kindly resolve the problem of transaction error as early as.
            Account Holder Name: Smt Gogambari Devi (My Mother)
            Village & P.O. Chhaikura Chamoli
            Uttarakhand 266455
            Aug 13, 2020
            Complaint marked as Resolved 
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              A
              Arifhussain21
              from Bengaluru, Karnataka
              Aug 20, 2010
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              Address: Mumbai City, Maharashtra

              Hi,
              Last month, I got a call from[protected], where a lady was offering SBI credit card. She requested certain documents like my salary slip, etc. to process new sbi credit card. She also send one person to collect the required documents from my office. The person came and i filled the required form and also given the documents required. She later confirm that she received the documents and has started process for credit card.

              After 15-20 days on 23rd July, I got a message on my given mobile number that my credit card request can not be completed becasue of some sbi internal policy. I call the lady, she told that she will confirm and let me know in 30 minutes. After that she didn't replied and I also forget the same thinking that the card is not issued.

              But,on 4th Aug monrning i got a message from sbi card on my mobile as " Dear SBI cardholder, thank you for choosing sbi card. If you do not wish to receive any promotional/cash back offers and calls, please sms "NO call" to 56767"

              No credit card was issued to me then how come the message stating me as SBI cardholder ???? Did anyone missused the documents I have given ????

              I also call[protected] on 4th Aug morning itself, and told everything. where she told me that she will check and call me back in 30 minutes. But I didn't receive any call back. I was concern about identity theft and false transactions.

              Then after the credit card person came with credit card after two days, I refused to accept the same because
              1.Initially they told that they can't issue a card because of there internal policy
              2.The complaint was already launched for the same and was under process
              3.No insurrance from the company that it's not a case of identity theft till that day.

              Again I got a call from the SBI card department asking me to pay Rs 551 for the statement on 4th sep10.
              My question was how they can send the 551 statement without insuring that SBI card is deliverd.

              It's looks a clear case of bad service from SBI card department.

              Please help me out. I don't want any sbi card from now and will suggest all my friends to not to go for the same in all my blogs.

              Thank you!
              Arif Hussain
              [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              Bank has paid insurance amount without informing me, then who is liable for the credit card payment.

              Now they are calling and disturbing, so what action I can take against bank...

              Please advice
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                S
                suhastamse
                from Gurgaon, Haryana
                Aug 19, 2010
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                Address: New Delhi, Delhi

                Respected Sir,

                I am Suhas R Tamse, I am holding the account in the janakpuri branch Distict Center New Delhi, My account no is[protected]. There is some transaction in Account that I have not done. I do not no how it is possible that with me and my ATM card and even I have not share my Pin No. But still The money was paid to the AVENUES INDIA PVT LTD MUMBAI . I want the details of the transaction because this transaction is not done by Me, I do not no how the transaction is take place and who is doing this.

                Sir this is big problem to me, so kindly look after this application, If any kind of details please contact Me. My contact no is [protected] & Email add is [protected]@yahoo.com & [protected]@gmail.com Mail add: Rz H 18A, West Sagarpur, New Delhi-110046. so please give me full details about this Transaction. This transaction is done in 17/08/2010 and 19/08/2010 total Four Transaction where placed. Here is the details following:

                19-Aug-2010 POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 3,250.00

                17-Aug-2010 POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 1,750.00

                17-Aug-2010 POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 1,900.00

                17-Aug-2010 POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 2,750.00

                Please Refund my Amount in Account. I am the student. I have no any source for extra amount nor any job to recover the amount.
                Thanking you.



                Place: Sagarpur
                Date: 20/08/2010 Suhas R Tamse
                Aug 13, 2020
                Complaint marked as Resolved 
                Respected Sir,

                I am Ganesh Gaur, I am holding the account in theState Bank Of India Pauri Garhwal Branch State- Uttarakhand, My account no is [protected]. There is some transaction in Account that I have not done.The money was paid to the AVENUES INDIA PVT LTD MUMBAI . I want the details of the transaction because this transaction is not done by Me, I do not no how the transaction is take place and who is doing this.

                Sir this is big problem to me, so kindly look after this application, If any kind of details please contact Me. My contact no is [protected] & Email add is [protected]@gmail.com. so please give me full details about this Transaction. This transaction is done in 12/06/2011 three Transaction where placed. Here is the details following:

                12-Jun[protected]Jun-2011) POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 320.00

                12-Jun[protected]Jun-2011) POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 98.00

                12-Jun[protected]Jun-2011) POS PRCH
                POS[protected] AVENUES INDIA PVT LTD MUMBAI 20.00
                plz sir confirm me as soon as possibile
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                  deepak_shome
                  from Bengaluru, Karnataka
                  Aug 19, 2010
                  Resolved
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                  Address: East Singhbhum, Jharkhand

                  To
                  The A.G.M
                  SBI Main Brunch, Bistupur
                  Jamshedpur.


                  Ref: A/C no. [protected], Transaction no:[protected],
                  ATM card no:[protected], Transaction on[protected]

                  Sub:- Debit single entry on 25/5/10 through net banking.


                  Dear sir,

                  I would like to bring it to your notice that I have paid Rs.985/- (Rs. Nine hundred eighty-five only) through net banking on[protected], for Airtel telephone bill, but it was in single debit entry. Previously I informed to net banking section as per your formal paper process system, since two month ago.

                  Therefore, I request to you, to take necessary action above matter and obliged me as early as possible.

                  Thanking you,

                  Yours truly,


                  (Deepak Kr. Shome)
                  BSNL staff, Jsr.
                  B/34 Panchwati Nagar,
                  Near 4th. Phase, Adarsh Nagar
                  Sonari, Jamshedpur.
                  e-mail:[protected]@yahoo.co.in
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    karunesh gupta
                    from Mumbai, Maharashtra
                    Aug 19, 2010
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                    Address: Gwalior, Madhya Pradesh

                    Sir,
                    I'm Karunesh Gupta, having account in STATE BANK OF INDIA.I had given the written Application
                    ( two times) for activating the SMS ALERT facility on my Mobile NO([protected]).I gave first
                    application in bank 8 months before & second application in the starting of August.Whenever i go to
                    bank, everytime they say me to give the application again.They have not started this facility on my
                    Mobile till now.Now please tell me what should i do?

                    My Account No is- [protected] in SBI Bank Branche Name- Mayur Market,Gwalior(MP).
                    & My Mobile No is- [protected].

                    With Regards,
                    Karunesh Gupta
                    I don't think SBS send SMS alert to RIM number ( CDMA )

                    From:- Sohan Pandey
                    Email : [protected]@yahoo.com
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                      H
                      Hina Kausher
                      from Bhopal, Madhya Pradesh
                      Aug 19, 2010
                      Resolved
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                      Address: Jabalpur, Madhya Pradesh

                      Account Related - my ATM card is loosed and Cash withdraw by ATM

                      Dear Sir/mam

                      my name is Hina Kausher,
                      My account in Jabalpur branch :Krashi upaj mandi, Vijay Nagar SBI bank
                      MY Account no.:- [protected]
                      this month 07.08.2010 i loosed my atm card and date 08.08.2010 Cash withdraw Rs 4000/- by ATM 4058 SBI civil.
                      I already complaint in SBI Main branch in jabalpur and also apply for watching atm video clipping on date 09.08.2010 but today date 19.08.2010 till date take not any action from SBI side in fever of my case.
                      So i request to you please help me for watching atm video clipping.

                      Thanking you

                      Hina kausher
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        U
                        uma majumdar
                        from Kolkata, West Bengal
                        Aug 18, 2010
                        Resolved
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                        Address: West Bengal

                        I had deposited a Bank Draft No 003559 on ICICI bank for Rs 44,5000/ , payable at Kolkata ,on 30th July 2010, in my SB Account with the SBI at Golpark.My Passbook was creditd to the same amount. However on 2nd August 2010, my account was debited Rs 44,5000/ and the Service Manager advised me that the ICICIBankhas refused to hohour the Draft.

                        Till date , despite my repeated requests, theSBI Golpark has failed to produce either the instrument oe the memo. Please look into the matternwhich is very grave as the refusal to hohour a draft is most unusual. Uma Majumdar
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          noushad_2002
                          from Bengaluru, Karnataka
                          Aug 18, 2010
                          Resolved
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                          Address: Dakshina Kannada, Karnataka

                          Dear Sir/mame

                          my name is mahammad Naushad
                          My account in mangloore branch :Chota mangloore ullal bank code :SBIN0003669
                          MY Account no_[protected]
                          this month 13.08.2010 this date time is 03-00pm
                          I aill debit in amount 10000+5000=15000 atm in Corporation bank ATM in Surathkal but i will withrowed But not Received The money of 10000+5000=15000
                          Rs my card no is[protected] in 2 transection but ther displyd in Transection Rejucted responce code #63 but amountet have dibited my account
                          plz Responce my mail


                          MY CLEAR DETAIL IS
                          Name : Mahammad Noushad
                          Add : d/no 3-139 asma manzil near m.k sore kuttar padav p/o munnur mangloore D.K 575017
                          Account Number: [protected]
                          Branch Name: Chota mangloore Ullal
                          Email : [protected]@yahoo.com
                          Phone No : [protected]
                          Mobile No : [protected]
                          Product : ATM Service
                          Complaint : Account Related - ,Cash not dispensed in ATM but account debited
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            raisinghaniv
                            from Mumbai, Maharashtra
                            Aug 17, 2010
                            Resolved
                            Report
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                            Resolved

                            Address: Pune, Maharashtra

                            I would like to bring to the attention of SBI bank authorities that I was charged doubly for 2 transactions in May 2010 and after repeated complaints, a visit to SBI branch, a ameeting with the finance officer also hasn't resulted in any action.The amount is about INR 422 but, the amount of time, energy, frustration, calls and effort invested is much more.

                            In the ads you people proudly say that its the people's bank right from a top executive to a poor farmer...But in reality you cannot help

                            Dear people please beware of this bank's pathetic customer service:::if you have your account opened in one city and are travelling or posted in the other city and have any issues....calling customer care will not help....they ask you to go to the branch where your account was opened....In the age of core banking, does anybody want this? I dont think so.....

                            Is there any soul out there who can genuinely provide customer service and help me out

                            Regards
                            An unfortunate SBI account holder
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              B
                              baldevinder cheema
                              from Chandigarh, Chandigarh
                              Aug 16, 2010
                              Resolved
                              Report
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                              Resolved

                              Address: Chandigarh, Chandigarh

                              SBI SHARE CERTICIATES FOR 100 SHARES ALLOTTED TO RAJINDER KAUR CHEEMA, HOUSE NO.519, SECTOR 33-B, L FOLIO No. 01053558, CERT NOs 103654 AND 103655- DIST NOs.[protected], AND[protected], WERE SUBMITTED, BY POST TO THE BANK FOR CHANGING INTO DEMAT ACCOUNT. THESE WERE HOWEVER LOST IN TRANSIT. AN FIR WAS LODGED WITH THE LOCAL POLICE AT CHANDIGARH ON 15TH OF MARCH 2003. A COPY OF THE SAME HAS BEEN SENT TO M/S DATAMATICS, THE MANAGING AGENTS OF THE SBI SHARES. PROLONGED CORRESPONDENCE HAS NOT PRODUCED ANY RESULTS. WILL APPRECIAT AN EARLY REPLACEMENT OF THE SAME.
                              YOURS TRULY,
                              COL BIS CHEEMA, HUSBAND AND REGISTERED GPA OF RAJINDER KAUR CHEEMA
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              SBI — sbi shares

                              i have not received divident warrent since 2006.shares ledger folio no00749736
                              &03041419 my address id under
                              ms balasubramanian
                              27 singapore avenue
                              muthiraipalayam rd moolakkulam pudhucherry 605010
                              early action is solicited9733
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                                N
                                Nagina
                                from Mumbai, Maharashtra
                                Aug 16, 2010
                                Resolved
                                Report
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                                Resolved

                                Address: Anuppur, Madhya Pradesh

                                Dear Sir,
                                I Nagina Gani (A/c No - [protected], Branch - Bhalumada, Kotma Colliery, ATM Card No[protected] try to withdraw money first from SBI ATM at Jamnagar (Gujrat) for Rs 10,000/- on 15 Aug 2010 but after completed all formalities ATM shown "NO CASH" after that I try to withdraw money from Dena Bank ATM at Jamnagar on same day..and after completed all formalities I have collected Rs. 10,000/- in first time transaction,..... thereafter I again tried for Rs. 10,000/- on same day on same ATM and after completed all formalities ATM shown "ERROR"...... but my credited balance has deducted Rs. 20,000/- ......

                                Sir finally I have collected Rs. 10,000 instead of Rs. 20,000/- .

                                Please check the all details and credit the balance amount (Rs. 10,000/-) in my account as soon as possible ....


                                Sir, for any quarry/details please contact me on Mob - [protected] and email ID - [protected]@gmail.com

                                Thanks, Sir





                                Your faithfully

                                (Nagina Gani, A/c No - [protected],
                                Branch - Bhalumada, Kotma Colliery)
                                (ATM Card No -
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Till time I have not received any response from authorities... They are not showing interest to solve problem of any person...

                                Thanks
                                Dear Sir,

                                I(VENKADESAN A) have savings account in Bharadhidasan University branch-Tricirappalli with A/C No:[protected].I have ATM card Number bearing[protected]. On 02-January-2011, I put my card in LAKSHMI VILAS BANK at KOVILPATTI for withdrawal of Rs 2, 000/ but the machine was not responding over five minutes and I entered the cancel button. I did not get any amount from the ATM machine and no printout.The time of operation is around 10:00 AM on[protected].But my mini statement says Rs 2, 000/ as withdrawal on[protected]. So kindly do the needful.

                                Thanking You.

                                With Regards,

                                A.Venkadesan.
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                                  M
                                  Manjunath Devaraju
                                  from Delhi, Delhi
                                  Aug 16, 2010
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  My name is Manjunath and i had taken a Credit card from SBI and the same was settled by EMI on 31/10/2006 (Have settlement Letter) 6800 * 5 Months Starting from Oct 2006 to Feb 2007

                                  The EMIs never came to my bank on time but however came and got cleared till 3 EMI
                                  1st Installment in Nov, 2nd and 3rd in Jan and later 4th and 5th in April and got bounced the same day as there was a balance for clearing only one cheque. (Insufficient Balance for two cheques)

                                  Later rep from the recovery team came and asked for the two cheque bounced payment saying only if these two payments are made the settlement will hold good if not void

                                  So i made payment by cash

                                  My total outstanding was Rs 38 out of it they gave waiver of 4 thousand i.e 34000/5 = 6800

                                  now the total settlement amount i may had to pay is cleared from my side

                                  However today they have sent a letter for amicable settlement of Rs 64,528.21 in front of Registrar where i went and there they asked me to pay a sum of Rs 10 to 14 for re-settlement

                                  Please advise what i need to do in this case!
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  SBI Credit Card — Need for settlement letter

                                  Mr.S.Gnanvadivelu
                                  SBI Credit card no: [protected]

                                  My name is Sivarajesh.G, I m taking care of the payments of my Dad’s Credit card numbered. I ve also try to deposit 3 cheques earlier where 2 have been missed from ur drop box and 1 have been successfully cleared. Now again for the last three months the agents are calling me and promising me that they will send some agents on the same day or next day. But none of them have met me yet in last three months. So I ve decided to settle my SBI credit card bills by dropping cheques in drop box. Therefore, I ve finally took a risk again and dropped a cheque numbered 13602, payable at ICICI in the drop box of SBI on last week of August with sufficient bank balance. But the cheque was not cleared from my account for more than 10 days, where I m not aware regarding this. But the cheque was produced on 6th September and cheque was bounced due to insufficient balance because o[censored] people produced the cheque late. I came to know about this issue only on the end 2nd week of September when one of the SBI cards Customer Care agent called me and asked about the issues I ve been facing out with the Credit cards. He promised me to waive off the interest charges and late payment fee charges for couple of months. But I got the statements without any waiver and attached to it there were late payment charges added to the next month. This is really disgusting.
                                  Later, 3 days before one of the collection agent called me and told me to pay Rs.5452 and she would send me a settlement letter through a agent. Still waiting for settlement letter. Even this amount is not in favour becoz the principle amt would be less than 3000. But the interest amt is higher than this.
                                  Please help me to get the settlement letter in time so that i can finish this scrap pending amt.

                                  Need settlement letter soon... Becoz i dont want the confusion between collection dept and customer care... Help me out in this issue..

                                  Sivarajesh.G
                                  Ph:[protected]

                                  SBI Credit Card — Payment made on waiting for Settlement letter

                                  I made payment once in the month of Sep(Full payment) after confirming it with the collection guys and in the recent past i started getting calls from collection departement saying that there is due payment to be made on my card after which one Mr Syryaparkash from M.G.Road Branch called me and said all these money is accumulated because of late payment and intrest.Last month i met him and setteled the account by paying 2100 onetime settelment as against 4000 aproximately.Intially he told me that he will give me settelment letter on the spot if i make this payment of 2100 and i paid the same, then System was slow and he told me that he will be sending the same by evening with one of his team member, I called him in the evening he told me that his boy has already left the office with the settelment letter and till date i dint receive the same. in between i might have called him not less than 150 times every time some other fellow takes the call and tells me that he is not in office once his manager took the phone i remember his name as Antharushi and told me that he will send it next day, but till now there is no response.the phone no is [protected]. To my surprice even though i have closed my account for the 2nd time i received an sms saying 2996.10 is my outstanding on the card.

                                  credit card settlement issue — need a letter

                                  I m HDFC customer for the past 7yrs, my credit card no was [protected]. In 14.5.08 HDFC BANK have deducted amount Rs 39434.43 from my SB A/C which was due for credit card usage. But it was done bfore prior to any notice or communication or a call. i was stopped using credit card bfore itself.
                                  After it happened i approached my salem credit card division incharge Mr.Nandhakumar, he says me to contact mr.Nallusamy in coimbatore credit card division. I met him also.
                                  i have asked only letter for the amonunt deducted for the amount from the bank, intially he tolds me that he can get it for me.I agreed and i came back.
                                  i approched them N number of times.yet to get letter from the bank, now they r not giving proper response.
                                  sir i would like u to get a letter for this from the HDFC bank, as soon as possible.

                                  regards
                                  venkatesh.M
                                  My Credit card has been expired but i have to pay the remaining amount to the bank. Please give me details for the payment The civil report of RBI bank indicates that i have to pay but i do not know number of credit card as well as i also do not know the bank name. Please verify and give me details so that i can pay the remaining amount.
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                                    N
                                    nileshpalsokar
                                    from Mumbai, Maharashtra
                                    Aug 16, 2010
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra

                                    I am working with Siemens Ltd & last year I had applied for SBI credit card. The request got rejected & I got few calls & SMS from SBI.
                                    Suddenly few days back, I got call from SBI saying that my application is accepted & they are reworking towards giving me a card. I told them no. On 14.08.2010, Saturday, I got a call from SBI call centre, the no.is[protected], caller was a lady named Ranjita, was talking in a hopeless manner & in abusing way. When I said no to card, she again said bad words & disconnected the line.
                                    SBI being a reputed bank in this country, can they control these calls & the 'faltu' people they have appointed in their call centres?
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I was offered a State Bank of India Gold Card. After a week of receipt of Card I received a call from Customer Service for a free Demand Draft worth Rs. 59000/- I was also informed that I would be charged only if I use the draft. The draft was not used by me and I see the same charged on my first credit card statement. My whole life has been revolving around that draft after that. The draft was returned as advised by SBI customer services on 17th November 2007 but the recovery agents have not stopped calling me. 7 employees from CS have confirmed to me on different dates that the Demand has been cancelled and I would stop getting calls from recovery agents. Its been over a month now but still the first call starts at 8 in teh morning and I get at least 7 calls in a day for the payment due.
                                    Last when I called a CS rep and informed him that I want to close my account and no longer want to deal with SBI the gentleman very promptly asks a recovery agent to call me just to tell me that if I want to close the account I need to make the payment first.
                                    SBI website doesnt even have a complaints link.
                                    I got my cell phone 2 years back having no. [protected], from the day 1, I am getting call for Mr. Rajesh kamble for the overdue payments of SBI credit Card no. XXXX XXXX XXXX 8134.
                                    Everytime I informed the persons that this is a wrong no., kindly update your database that this mobile no. is not with Rajesh Kamble, I bought this from Reliance Mobile, I am having bill in my name and also in reliance database it is registered in my name.
                                    But these pople harrasing me to call everyday, now it is unbearable to getting calls.
                                    Again I am saying to SBI credit card dept. pls. update your database for credit card XXXX XXXX XXXX 8134 issued to some Mr.Rajesh Kamble regarding his mobile phone no. and don't make any call to my mobile no. [protected].
                                    If it will not stop then I file a sue against SBI Credit card for harrasing people.

                                    Regards

                                    Gaurav
                                    With Regards,
                                    Sir i am Davinder singh having account with your bank account no. is [protected] in SBI (IDC-5410) Jalandhar from last 3 years.on[protected] i visited there for withdrawl of my credit amount.when i went to cash official he declined to pay money even on being of sufficient balance there in my account. because my countinuation passbook was made by another branch (SBI Tanda Road Jalandhar) where i visited few months ago for withdrawl cash.due to which the bank official denied to pay cash.and he said to me to make new countinuation passbook for which he demanded 120/- Rs.
                                    Sir may i ask to you that how much money have been to pay for making new continuation passbook.At that day i needed money so much and i had to suffered many problems. even on being of sufficient balance there in my account i had to come bare hands. morever withdrawl & deposit form are barely provided in the branch. On demand the conduct of bank official is too harsh. Due to which i have to come without any transaction sometimes.
                                    i urge to you that it to be paid attention thereon.
                                    Dear Sir,

                                    I was having SBI credit card from 2002.Recently I have opted for one time settlement on 14th March 2008 Tracer No Bangalore[protected].Provided Two post dated cheques and cash for the first installments.The two cheques are cleared(I have their monthly statement as well as bank statement.Till today morning I am receiving calls from Chennai for payments.I have complained to all the people and have the complaint number[protected].Strangely everytime a different person will call and I have to explain to him from the begining and have to give tracer number cheque no(Which are already cleared and the receipt no of the cash payment), then he will assure that I will not receive any calls from them.Within next few hours another fellow calls and I have to repeat all the above thing.My question is why they can not update their records after they issue the settlement letter which is dated 14th March.This is a mental harassment and every time I ask them to whom I have to speak to stop this.

                                    This is a shobby treatment.

                                    Sudhir
                                    Hi,

                                    This is terrible indeed. I am providing you their HELPLINE link perhaps this may help.

                                    http://www.sbi.co.in//viewsection.jsp?id=0, 453, 554

                                    I believe if they don't stop doing this nonsense you must seek police assistance or the consumer protection cell.

                                    Pankaj Trivedi
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                                    From: "feedback.gesbi" <feedback.[protected]@ge.com> â–¼
                                    30 Jul 08 12:31 PM Previous Mail | Next Mail


                                    To: "Andrew Rao" <[protected]@rediffmail.com>
                                    Subject: RE:'CaseID=[protected]' Fw :Re :Re :RE: BLUNDER â–¼

                                    1 Attachment(s) - New_IVR_flow.zip (16K),







                                    Dear Mr. Rao,


                                    This is with reference to your communication dated July 29, 2008 regarding your SBI card account.

                                    We would like to share with you that we have been receiving partial payments on your card account, as against the total amount due payable to us on your card account. Please note that in case the payments are sent for the total outstanding balance before the payments due date, then interest charges are not applied on the account. But, if the payment is missed or sent for the minimum amount due, or payment is less than the total amount due, then interest charges are applied on the balance amount, along with any fresh purchases incurred by you on the card.

                                    Further we would like to share that as on date the total outstanding on your account is Rs. 5, 084.36. Kindly make necessary arrangements to send us the payment for the same at the earliest,
                                    We would also like to share that you would continue to receive the statements on your account till the outstanding is nil.

                                    Please feel free to contact us should you require any further assistance or clarification.

                                    We assure you the best services at all time.

                                    Yours sincerely,

                                    AVP- Customer Service

                                    Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

                                    **** Zero wait information @ helpline !!!

                                    Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.



                                    -----Original Message-----
                                    From: Andrew Rao ([protected]@rediffmail.com)
                                    Date: Tuesday, July 29, 2008 12:05 PM
                                    To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
                                    Subject: Re :RE: Fw :Re :Re :RE: BLUNDER

                                    AGAIN DEAR ANONYMOUS AVP CUSTOMER CARE
                                    Please notethat you are diverting from the original question and in case any such reply is received further, the matter will be reported to RBI and consequences arising out of that will be liable to you only of which please not. Also you have not replied to my complaint regarding harassment at Kolhapur- Satara dated 22 July 2008.
                                    YOU ARE ADVISED NOT TO DELETE ANY CHAIN OF MAILS.


                                    From: "Andrew Rao" <[protected]@rediffmail.com> ¥
                                    22 Jul 08 12:03 PM Previous Mail | Next Mail


                                    To: "feedback_gesbi" <feedback.[protected]@ge.com>
                                    Subject: HARASSMENT ¥






                                    Dear Sir,
                                    It is reiterated that I am generally on tour.My problem is existing since over a year and my requests are falling on deaf ears. Also some VP- customer care writes to me with out any name.
                                    Despite my repeated requests to you regarding funds transfer through ATM, you have failed to taake any action. Last time when I saw the statement it said Rs. 5000/- as out standing and yesterday when I received it again it states Rs. 7000/-. Without having purchased any thing on your card which I have discareded due to your cheating it is not understood how it inflated to that extent. I have also noticed that you always put blame on the customer with your sweet words but to highlight your call center executives still state that the amount can be paid through ATM which is not possible.
                                    Recently I called up your executive from SATARA and the same thing was told. When I went to transfer it showed the same old problem.
                                    Please note that for your delinquency and negligence I WILL NOT PAY A SINGLE PENNY AND IF REQUIRED I WILL CALL FOR LAW AND ORDER INTERVENTION.
                                    ANY CONSEQUENCES ARISING OUT OF IT WILL BE LIABLE TO YOU OF WHICH PLEASE NOTE.
                                    Kindly arrange to waive of all stupid charges or recover it from your erring agents.
                                    Further would advise you to retain customers by not harassing thm for your internal problems.
                                    Warm Regards!
                                    Andrew Rao




                                    On Mon, 28 Jul 2008 14:55:45 0530 "feedback.gesbi" wrote



                                    Dear Mr. Rao,
                                    This is with reference to your communication dated July 24, 2008 regarding your SBI card account.


                                    We would like to share with you that we have being receiving partial payments on your card account, as against the total amount due payable to us on your card account. In our prior correspondences, we have informed you that, in case the payments are missed or outstanding on the card is received less than the total amount due, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh charges incurred, in the same month by the cardholder. Thus, we reiterate as we are unable to reverse the charges levied on your card account.

                                    As on date, your SBI card account has an outstanding of Rs. 5, 084.36 and we would request you to send in the payment for the same at the earliest, to avoid further charges.

                                    Please feel free to contact us should you require any further assistance or clarification.

                                    We assure you the best services at all time.

                                    Yours sincerely,

                                    AVP- Customer Service


                                    Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

                                    **** Zero wait information @ helpline !!!

                                    Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.



                                    -----Original Message-----From: Andrew Rao ([protected]@rediffmail.com)Date: Thursday, July 24, 2008 06:39 PMTo: feedback.[protected]@ge.com (feedback.[protected]@ge.com)Subject: Re :RE: Fw :Re :Re :RE: BLUNDER





                                    ATTENTION Anonymous AVP, Please revert[protected]'BLUNDER %u201CDont compare your self with any one in this world" .If I do I am insulting myself.If you win you need not explain...But if you lose you should not be there to explain!!!". <> <> %u201CDont compare your self with any one in this world" .If I do I am insulting myself.If you win you need not explain...But if you lose you should not be there to explain!!!".


                                    “Dont compare your self with any one in this world" .
                                    If I do I am insulting myself.
                                    If you win you need not explain...But if you lose you should not be there to explain!!!".
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                                    From: "Andrew Rao" <[protected]@rediffmail.com> â–¼
                                    8 Apr 08 10:58 AM Previous Mail | Next Mail


                                    To: <head.[protected]@ge.com>
                                    Subject: Re :RE:'CaseID=[protected]'BLUNDER â–¼




                                    Note: To help protect your privacy, images from this message have been blocked.View images | What is this?



                                    Dear Sir/Madam( Name Always in Dark, responsibility shunted to customer)
                                    If only you could mention your name I would be grateful. However please refer your questions which have been answered in red. Please scroll down for the entire history.
                                    Thus your interest charges are ruled out as unwarranted.
                                    A payment of Rs. 3000/- has been made yesterday vide cheque no.383850 dated 07 April 2008 through Axis Bank.
                                    Warm Regards!
                                    Aggreived and Harassed Customer


                                    From: "Andrew Rao" <[protected]@rediffmail.com> â–¼
                                    17 Dec 07 10:31 AM Previous Mail | Next Mail


                                    To: <feedback.[protected]@ge.com>
                                    Subject: Re :RE:'CaseID=[protected]'BLUNDER â–¼



                                    Note: To help protect your privacy, images from this message have been blocked.View images | What is this?



                                    Dear Sir/Madam,
                                    The ATM is located adjacent to the Kankaria Branch. Opp Punit Ashram. The Branch Manager was also with me when the machine said " COMPANY NOT REGISTERED"
                                    Thanks and regards!
                                    Andrew Rao
                                    On Mon, 17 Dec 2007 08:36:05 +0530 "feedback.gesbi" wrote









                                    17 December 2007
                                    Dear Mr. Rao,

                                    Thank you for writing to SBI Cards.


                                    This is with reference to your communication
                                    dated December 05, 2007.

                                    Payment Related : We request you to provide the
                                    complete address of the ATM branch and confirm the exact error which you are
                                    getting at the time of ATM payment to process your request at the
                                    earliest.

                                    In case of any further queries on the SBI Card, we
                                    would request you to reply at feedback.[protected]@ge.com using the same subject
                                    line or call our 24 hours, 7 days a week, at our local Helpline number 39020202
                                    or[protected]for BSNL and MTNL users).

                                    If you are not satisfied
                                    with the response, you can write in to AVP, Customer Service, head.[protected]@ge.com using the same
                                    subject line. You will receive a response within 3 working days.



                                    Yours sincerely,


                                    Manager - Customer
                                    Service






                                    -----Original Message-----From: Andrew Rao ([protected]@rediffmail.com)Date:
                                    Wednesday, December 05, 2007 06:01 PMTo:
                                    feedback.gesbi (feedback.[protected]@ge.com)Subject:
                                    Re: RE:BLUNDER





                                    Sorry Sir, All trials in vain. ATM though mentions SBI Card but when
                                    you select that it says COMPANY NOT REGISTERED. On Wed,
                                    05 Dec 2007 feedback.gesbi wrote :> > >05
                                    December 2007>Dear Mr.>Rao, > >Thank you
                                    for>writing to SBI Cards.> >This is
                                    with>reference to your communication dated November
                                    27, >2007.> >Payment>Related>: We
                                    request you to visit any other ATM for the payment on your>card
                                    account.> >We wish to inform you that>for making
                                    payment through SBI debit card, the following steps should
                                    be>followed :> >Use your SBI ATM cum
                                    debit>card at any SBI ATM.>Select the
                                    option>Service>Select the option
                                    Bill>Pay>Select the option SBI credit>card>On
                                    selecting credit card>registration, enter the desired SBI credit
                                    card number.> >Please>note the following
                                    modes payments that would facilitate timely credit>of payments
                                    on your card account
                                    :> >> >-> >By
                                    ordinary post addressed to SBICPSL, >P.O bag no. 24, G.P.O, New Delhi
                                    110001.>
                                    >>
                                    >- >Via>Electronic
                                    Debit:>you can authorize SBI to claim you monthly payments>
                                    from your bank accounts. We will credit your card account on the payment
                                    due>date and collect the amount from your
                                    bank.> >- >Pay>Net
                                    :>Now SBI cardholders can make the payments through
                                    the>newly
                                    introduced Net Banking>facility.> > Simply>log
                                    on to
                                    our website>www.sbicard.com> and>click on
                                    pay net link.Enter the card details, amount and
                                    respective bank>name (>HDFC>Bank, Citibank,
                                    Kotak Mahindra Bank, Axis Bank, PNB and
                                    IDBI>Bank).> > -
                                    Alternatively, >you can also make payments by
                                    dropping your cheque>in drop boxes
                                    located in designated SBI
                                    Branches>> >- We
                                    also have>the provision of accepting Online Payments
                                    from SBI savings
                                    accounts>through>www.onlinesbi.com>.>> >We
                                    would request you to visit your>SBI local branch incase you have an
                                    account with SBI in regard to the
                                    same.>> >Meanwhile, a Demand Draft payable
                                    at>par, can be readily accepted to pay the outstanding amount on
                                    your card>account.> >We are glad
                                    to>inform you that continuing with our endeavor to make life simple
                                    for our SBI>Card customers now you can have nearest drop boxes
                                    list of your region on>your mobile.>SMS will charge at
                                    premium rate of>Re.1>/-for>MTNL/BSNL subscribers and
                                    Rs.3/-for all
                                    other>subscribers. > >SMS "
                                    PIN> " to
                                    56767> >Please>Note>1. Please
                                    enter>the full 6 digit Pin Code>2. There is
                                    a>space between PIN and the Pin Code>Number.>3. The
                                    term PIN>can be either all capital or small. It is not
                                    case>sensitive>.> >In case of>any
                                    further queries on the SBI Card, we would request you to reply
                                    at>feedback.[protected]@ge.com using the same subject line or call
                                    our 24 hours, 7>days a week, at our local Helpline number 39020202
                                    or[protected]for BSNL and>MTNL users).> >If
                                    you are not satisfied>with the response, you can write in to AVP,
                                    Customer Service, >head.[protected]@ge.com>using the
                                    same>subject line. You will receive a response within 3 working
                                    days.> >Yours sincerely, >




                                    >>Manager>- Customer
                                    Service> > > >-----Original
                                    Message-----> From: Andrew >Rao
                                    (>[protected]@rediffmail.com>)>Date:>
                                    Tuesday, November 27, 2007 05:44 PM>To:>
                                    feedback_gesbi
                                    (>feedback.[protected]@ge.com>)>Subject:> BLUNDER> >Dear
                                    Sir/Madam, >I had been to the SBI Banks ATM>
                                    at Kankaria, Ahmedabad and found that the menu did mention SBI
                                    Card> Payment but when selected it said that no
                                    company was registered by that> name. I then
                                    took up the matter with the Branch Manager there Mr. Jena
                                    who> said that such facility was not
                                    available.>He advised to pay by cheque.>
                                    When the branch was contacted, they said that the charges for a chq
                                    book> was Rs. 75/-.>You boldly say that
                                    the money could be transferred> thru ATM
                                    but whats this ??>Where should a card holder go now? Is it
                                    not> harassment and let me tell you that I am
                                    bugged with you guys.>Andrew>
                                    Rao"Dont compare your self with any one
                                    in this world.If I do I am insulting myself.If
                                    you win you need not explain...But if you
                                    lose you should not be there
                                    to explain!!!".


                                    On Fri, 04 Apr 2008 11:36:45 +0530 "HeadCards" wrote







                                    Dear Mr.
                                    Rao, Thank you for writing to SBI Cards.This is with reference to your communication dated April
                                    02, 2008 regarding your SBI card account.







                                    We would once again request you to please provide us with the
                                    following details enabling us to investigate the matter:

                                    1) Date of Transaction MENTIONED IN THE MAIL DATED 17 DECEMBER 2008 COPY ATTACHED
                                    2) ATM Location/ Address
                                    3) Debit Card Number

                                    Further, we express our inability to reverse the charges levied on your
                                    card account due to receipt of partial payment and occasionally non receipt
                                    of the payment, the detail of the same is as under: SINCE IT IS YOUR MISTAKE FOR BEING DORMANT YOUR INABILITY IS NOT ACCEPTED

                                    1) As against the outstanding balance of Rs.10800.38 billed in your
                                    statement dated January 09 2007, please note that we have not received any
                                    payment on your account. As per the statement dated February 09, 2007 there were
                                    fresh purchases of Rs.37428.76 made on your card account, which incurred your
                                    card account with finance charges and late payment charges. PLEASE LISTEN TO THE CALL RECORDING CAREFULLY AND THEN REPLY
                                    2) Against the outstanding balance of Rs.29292.99 billed in your statement
                                    dated August 09 2007, the minimum amount due was Rs.3522.04. However, we
                                    received payment of Rs.3522.00, which is less than the minimum amount due, thus
                                    your card account was levied with late payment and finance charges. PLEASE BE EDUCATED THAT 0.04 PAISA IS ROUNDED OF TO THE PREVIOUS FIGURE. HAD YOU INFORMED ME OR EDUCATED ME ABOUT YOUR EXTRME MATHEMATICS I WOULD NOT HAVE COMMITTED A CRIME BY PAYING 0.04 PAISA LESS. YOU ARE RESPONSIBLE FOR YORU SILENCE AND IT IS OBSERVED THAT YOU INTEND TO HARASS CUSTOMER FOR YOUR BLUNDERS


                                    3) As against the outstanding balance of Rs.12239.31 billed in your
                                    statement dated January 09 2008, please note that we have not received any
                                    payment on your account, which incurred your card account with finance charges
                                    and late payment charges. PLEASE NOTE THAT i AM GENERALLY ON TOUR. THATS THE REASON I HAD REQUESTED FOR ATM TRANSFER. WHY SHOULD I BE PENALISED IF YOU ARE ASLEEP. MY COMMUNICATION IS ON SINCE LAST YEAR AND THERE WERE ENOUGH REMINDERS. WHY ARE YOU INFLICTING TERRORISM ON A CUSTOMER?

                                    4) Further, we have received a part payment of Rs.7000.00 post payment due
                                    date towards the total outstanding of Rs.13248.8 billed in your monthly
                                    statement of account dated February 09 2008, failing which again your account
                                    was levied with finance charges and late payment fee, which we are unable to
                                    reverse. SORRY SIR IT WAS PAID IN TIME. IF THERE IS A PROBLEM WITH THE COLLECTIONS WHO VISIT DROP BOXES AT THEIR WHIMS AND FANCIES WHY SHOULD A CUSTOMER BE PENALISED?


                                    Please note that in case the payments are missed or outstanding on the card
                                    is received less than the total amount due, then interest charges are applied on
                                    the balance amount, thus the payment starts revolving on the account, this is
                                    also applicable on all the fresh charges incurred, in the same month by the
                                    cardholder. Hence late fee and finance charges has been levied on your card
                                    account. In any event, if we receive the payment less than the total amount due
                                    on the card, interest charges are levied on the account.

                                    The finance charges are levied at up to 2.99 (effective May 08, 2007 3.1%)
                                    per month up to 35.88% per annum (effective May 08, 2007 37.2%), charged on a
                                    daily balance basis. (balance includes opening balance and fresh
                                    purchases). This process continues till the complete outstanding on your card
                                    account is completely cleared.

                                    Hence, we reiterate that we are unable to reverse any charges levied on
                                    your card account. As on date, your SBI card account has an outstanding of
                                    Rs.7703.72 and we would request you to send in the payment for the same at
                                    the earliest, to avoid further charges.

                                    We assure you the best services at all
                                    time.

                                    In case of any further
                                    clarification, we request you to reply at head.[protected]@ge.com using the same
                                    subject line.



                                    Yours sincerely
                                    AVP - Customer Service

                                    -----Original Message-----From: Andrew Rao ([protected]@rediffmail.com)Date:
                                    Wednesday, April 02, 2008 05:34 PMTo: head.[protected]@ge.com (head.[protected]@ge.com)Subject:
                                    Re :RE:BLUNDER





                                    Dear Sir, Your intention behind breaking the chain of comunication
                                    is not understood. Pl reply to the original mail itself so that submitting
                                    print out to any control is easy.You have not explained the reasons of
                                    dormancy. Please do so.Thanks and Regards!Andrew RaoOn Wed, 02
                                    Apr 2008 15:29:35 +0530 "HeadCards"
                                    wrote Dear Mr.
                                    Rao, Thank you for writing to SBI Cards.This is with reference to your communication dated March
                                    28, 2008 regarding your SBI card account.
                                    We would like to inform you that we had
                                    tried establishing contact with you, but were unable to do the
                                    same. We would request you to please provide us with the
                                    following details enabling us to investigate the
                                    matter: 1) Date of Transaction2) ATM Location/
                                    Address3) Debit Card Number Further, we express our
                                    inability to reverse the charges levied on your card account due to
                                    receipt of partial payment and occasionally non receipt of the
                                    payment, the detail of the same is as under: 1) As
                                    against the outstanding balance of Rs.12239.31 billed in your
                                    statement dated January 09 2008, please note that we have not received
                                    any payment on your account, which incurred your card account with
                                    finance charges and late payment charges. 2) Further, we
                                    have received a part payment of Rs.7000.00 post payment due date
                                    towards the total outstanding of Rs.13248.8 billed in your monthly
                                    statement of account dated February 09 2008, failing which again
                                    your account was levied with finance charges and late payment fee,
                                    which we are unable to reverse. Please note
                                    that in case the payments are missed or outstanding on the card is
                                    received less than the total amount due, then interest charges are applied
                                    on the balance amount, thus the payment starts revolving on the
                                    account, this is also applicable on all the fresh charges incurred, in
                                    the same month by the cardholder. Hence late fee and finance charges
                                    has been levied on your card account. In any event, if we receive the
                                    payment less than the total amount due on the card, interest charges
                                    are levied on the account. Hence, we reiterate
                                    that we are unable to reverse any charges levied on your card account.
                                    As on date, your SBI card account has an outstanding of
                                    Rs.7353.72 and we would request you to send in the payment for
                                    the same at the earliest, to avoid further charges. We
                                    assure you the best services at all time. In case of any
                                    further clarification, we request you to reply at head.[protected]@ge.com
                                    using the same subject
                                    line. Yours sincerelyAVP - Customer Service“Dont
                                    compare your self with any one in this world" .If I do I am insulting
                                    myself.If you win you need not explain...But if you lose you should
                                    not be there to explain!!!".









                                    From:

                                    Andrew Rao
                                    ([protected]@rediffmail.com)


                                    Date:

                                    28/Mar/2008 9:33:50
                                    AM


                                    To:

                                    feedback.[protected]@ge.com
                                    (feedback.[protected]@ge.com)


                                    Cc:

                                    head.[protected]@ge.com
                                    (head.[protected]@ge.com)


                                    Subject:

                                    Re
                                    :RE:BLUNDER




                                    Dear ?????You reacted when
                                    the due payment was stated to be in danger! Were you guys sleeping
                                    when umpteen reminders were knocking you??Further would advise
                                    you to sop blaming about establishing contacts. Though on tour I
                                    was always available on internet. PLEASE EXPLAIN WHAT ACTION DID YOU
                                    TAKE TO REPLY TO MY REMINDERS? YOU WOKE UP SUDDENLY IN END OF
                                    MARCH?Pl note that I will not fall prey to your dormancy. Would
                                    strictly advise you to make grounds clear before shooting blame on
                                    customers.On Thu, 27 Mar 2008 11:14:17 +0530 "feedback.gesbi"
                                    wrote27 March 2008Dear Mr.
                                    Rao, Thank you for writing to SBI Cards.
                                    This is with reference to your communication
                                    dated March 24, 2008 . Payment
                                    Related: We wish to inform you that we have tried
                                    to establish contact with you on the contact numbers given by
                                    you but were unable to do the same. Thus we request
                                    you to mention your correct contact numbers to process
                                    your request to the earliest. Charges: Kindly
                                    note that in case the payments are missed or outstanding on the
                                    card is received less than the total amount due, then interest
                                    charges are applied on the balance amount, thus the payment starts
                                    revolving on the account, this is also applicable on all the
                                    fresh charges incurred, in the same month by the
                                    cardholder. The finance charge will be
                                    levied at 3.10% per month (37.20 % per annum) on a daily
                                    balance basis. (balance subject to finance charge will include
                                    opening balance and fresh purchases). This process continues
                                    till the complete outstanding on your card account is paid in
                                    full. In case of a cash advance, there is no
                                    interest free period available at all. The finance charge
                                    levied @ 3.10% ( 37.20 % per annum) per month on a
                                    daily balance from the day of cash withdrawal. The finance charge
                                    will be levied till the cash advance amount is paid in
                                    full.In case of any further queries on the SBI Card, we
                                    would request you to reply at feedback.[protected]@ge.com using
                                    the same subject line or call our 24 hours, 7 days a week, at
                                    our local Helpline number 39020202 or[protected]for BSNL and
                                    MTNL users). If you are not satisfied with the
                                    response, you can write in to AVP, Customer
                                    Service, head.[protected]@ge.com using the same subject line.
                                    You will receive a response within 3 working days.
                                    Yours
                                    sincerely,
                                    Manager - Customer
                                    Service “Dont
                                    compare your self with any one in this world" .If I do I am
                                    insulting myself.If you win you need not explain...But if you
                                    lose you should not be there to
                                    explain!!!".




                                    “Dont compare your self with any one in this world" .
                                    If I do I am insulting myself.
                                    If you win you need not explain...But if you lose you should not be there to explain!!!".


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                                    Disclaimer | Privacy Policy
                                    I am using SBI credit card last 1 year, when I have applied for this card SBI executive told me it is life time free card. But after one month I got bill from SBI card due Rs 1000 for using SBI Card. I called them and they told me it need not pay to you, because your card is life time free card. I have just completed one year for using SBI card and again I have seen I have due Rs842.70 for annual fee charged. Now SBI card company telling me it is not life time free card. I think SBI card company cheating with card holders.
                                    Those people using SBI card beware from SBI card company.
                                    Hi,

                                    I was holding an SBI credit card from 2004 upto 2006. I have paid up all dues close to Rs. 55, 000/- way back in September 2006 and have also got a settlement letter from SBI.

                                    Inspite of this, SBI claims that I still owe them an amount of Rs. 30, 000/- and they call my residence everyday and harass my parents for clearing the dues, even though it has been more than two years since I have cut off my relationship with SBI.

                                    In the interim, I have also written two letters to SBI, Chennai enclosing copy of the settlement letter sent by them, which was in full & final settlement.

                                    My parents are suffering from this mental agony for the past two years since I am out at work during the day. I have been told by my parents that the callers are very arrogant and they do not disclose their names/provide phone numbers so that I could return their call and sort out the issue once and for all.

                                    My humble request to SBI Management is to advise their call centre people to refrain from calling my residence and harassing my parents. Further, they should check their records to ensure that I have cleared all my dues.

                                    Please respond to me on my e-mail ID kannan.[protected]@gmail.com

                                    Sreevathsan
                                    Sir

                                    Accidently I've lost DD in favour of Registrar, Andhra University on feb 15/09 issued by State bank of India on cash payment now this is of none value for me. SBI people suggesting me to issue dublicate DD first than go for its cancellation. Is there any other alternative to get money back as soon as possible..

                                    I request your goodselves to kindly look into this matter and do a favour at the earliest.

                                    Thanking you

                                    Prashant

                                    SBI Credit Card — SBI Credit card harassment

                                    Hi,
                                    I was holding a SBI Credit card in the last year and due to the illogical charges made to me by the bank, I had called the customer care of the same and asked them to cancel my card. This was done more than 8 months ago. I had cleared away the pending dues at that moment, which was Rs 2000/-.Since then I destroyed the card and obvioulsy no swipe has ever been made on the same. The bank can check for that.
                                    But i have been recieving calls from the bank now and then asking me to pay outstanding amount, which should at no point be there.
                                    I had repeatedly mentioned the customer care people about the cancellation of the card and every time they said that they will be looking into the matter.But i never got a SETTLEMENT letter from the bank. And the customer care people told me that they would take Rs 200/- to come and deliver the same to my address, which is no way going to be paid by me.

                                    Now they have come up with a legal letter asking me to give me a settlment amount of Rs 8000/-. I am thinking of moving to the OMBADSMENT against this bank.

                                    SBI Credit Card — HARRESHMENT CALL

                                    PRIMARY CARD HOLDER IS MY WIFE AND I AM IS THE ADD ON CREDIT CARD OF STATE BANK OF INDIA. REGULARLY I RECEIVING CALL FROM STATE BANK OF INDIA CREDIT CARD DEPT. AND USING VULGAR LANGUAGE BY THEM MY PAYMENT DUE DATE IS ON 24/04/2009 OF THIS MONTH .
                                    I WAS MISS LAST MONTHS PAYMENT DUE TO SOME REASON BUT IMMEDIATELY I WAS INFORMED TO CUSTOMER CARE FOR MY PAYMENT AND PROMISED TO PAY ON 20/04/2009 AND HE WAS RECORDED THE SAME. BUT FROM CREDIT CARD DEPART PEOPLE ARE CALLING DAILY 4 TO 5TIMES AND THEY ARE USING BAD LANGUAGE Ex.MADARCHOT BHENCHOD TERI MAA KA BHOSADA MAA KA LUND THIS, WHY? ( I AM FEELING VERY SHAME TO WRITE THIS TYPE OF LANGUAGE) AND THEY ARE NOT GIVING THERE NAME WHY? I AM GIVING YOU THE PH NO. 1.[protected] TIME-15:05 Hrs.CALL DURATION 00:16 MIN. AFTER THAT I RECEIVE THE CALL FROM SAME DEPT. THE PH. NO.[protected] TIME:15:11 CALL DURATION - 04:49MIN. & MISS AARTI WAS ON THE LINE I WAS TOLD THE LAST ISSUE & REQUESTED THE CALLED PERSONS NAME BUT SHE WAS NOT ANSWER & CALL WAS DISCONNECTED THIS CALL WAS RECEIVING FROM THE DATE:06/04/2009 ( EVERY DAY MINIMUM FOUR CALLS ) TILL TODAY ON MY MOBILE NO [protected] PL. TAKE STUNT ACTION AGAINST THEM AND REPLY TO ME
                                    Dear Officer (customer care),
                                    My SBI Card(credit)No-[protected], till date I have not made any purchase, but was paying the minimum amount. Suddenly a monthly statement dated 17Dec2007 amounting Rs75.66 and I paid the same and found both my credit availability and cash availability are blocked, . Again another monthly statement dated17Jan2008 asked for Rs 39.94. It is to inform you that after17Dec2007&17Jan2008 I have not recived any monthly statement. As my credit& cash facility (both) are blocked by you, Ishallrequest you to cancell my cerdit card.I have already decided to use some other bank's credit card card.
                                    Thanking You,
                                    Yours Sincierily
                                    Debasish Ghosh
                                    Bhubaneswar, Orissa-751010
                                    my name is mahesh kataria my a c no is[protected] i have received easy maoney draft from you of rs 30000/- and i have paid amount of according to settlement letter after than i cant understand that i receive call from office that your settelement letter is not valid .we are sending new settlement letter then your ac willl be clear this is not way to customer to harrese., i have already send you a mail yesterday but i can't receive any reply from you i have given atleast 5 times tracer no, of letter & receipt no. of payments

                                    kindly reply me
                                    my name is mahesh kataria my a c no is[protected] i have received easy maoney draft from you of rs 30000/- and i have paid amount of according to settlement letter after than i cant understand that i receive call from office that your settelement letter is not valid .we are sending new settlement letter then your ac willl be clear this is not way to customer to harrese., i have already send you a mail yesterday but i can't receive any reply from you i have given atleast 5 times tracer no, of letter & receipt no. of payments

                                    kindly reply me
                                    Hello,
                                    I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
                                    It is advice to register a case online with www.cybercrimepolice.com
                                    Thanks
                                    Following message I have received on my email ____________________________________
                                    Cyber Crime Police –Security Message from www.cybercrimepolice.com

                                    Message From: http://www.cybercrimepolice.com/

                                    Dear User,
                                    We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
                                    As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

                                    What to do:
                                    • Aware about the Cyber Crime Security from www.cybercrimepolice.com
                                    • Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
                                    • Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
                                    • For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

                                    If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

                                    For any other information or Register a Case Online, contact www.cybercrimepolice.com
                                    Do not hesitate to contact us as we are available to help you .
                                    It is advice to all about not to promote any cyber crime while browsing.

                                    Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

                                    Always for your online safety!
                                    Thanks
                                    Regards
                                    www.cybercrimepolice.com
                                    [protected]@cybercrimepolice.com
                                    25.5.09
                                    my name is mahesh kataria my a c no is[protected] i have received easy maoney draft from you of rs 30000/- and i have paid amount of according to settlement letter after than i cant understand that i receive call from office that your settelement letter is not valid .we are sending new settlement letter then your ac willl be clear this is not way to customer to harrese., i have already send you a mail yesterday but i can't receive any reply from you i have given atleast 5 times tracer no, of letter & receipt no. of payments
                                    26.5.09

                                    my name is mahesh kataria my a c no is[protected] i have received easy maoney draft from you of rs 30000/- and i have paid amount of according to settlement letter after than i cant understand that i receive call from office that your settelement letter is not valid .we are sending new settlement letter then your ac willl be clear this is not way to customer to harrese., i have already send you a mail yesterday but i can't receive any reply from you i have given atleast 5 times tracer no, of letter & receipt no. of payments
                                    Dear Sir /Mam,

                                    I had wrote a number of times to the e-mail addresses mentioned by you, but till date I had not received any response. I'm also attaching the said e-mails for your kind response. It'll be very kind of you if you kindly co-operate with me.

                                    Regards,
                                    Indranil Debnath
                                    (Card No. [protected])

                                    Dear Sir/Mam,

                                    Since my last email, dated 18.06.2009, I had not yet received any response from you regarding the settlement of my credit card no. [protected].

                                    Please be kind enough to respond at the earliest.

                                    I'm also forwarding my previous emails for your kind perusal.

                                    Regards,
                                    Indranil.


                                    --- On Thu, 18/6/09, indranil debnath <[protected]@yahoo.com> wrote:


                                    From: indranil debnath <[protected]@yahoo.com>
                                    Subject: Re: <AUTO> 'CaseID=[protected]' Delivery Status Notification (Failure)
                                    To: "feedback.gesbi" <feedback.[protected]@ge.com>
                                    Date: Thursday, 18 June, 2009, 12:15 AM


                                    RE:'CaseID=[protected]' Settlement of Credit Card No. [protected]
                                    Wednesday, 17 June, 2009 11:17 AM
                                    From: "indranil debnath" <[protected]@yahoo.com>To: "HeadCards" <head.[protected]@ge.com>Dear Sir/Mam,

                                    I had received your said settlement letter (bearing Tracer No.EAST[protected], dated 28/05/2009) through your agent, but as per your e-mail this previous, it is clearly stated that I'll have to pay by 23.07.2009, but your collection agent had compelled me to sign in the letter where I had to issue a post-dated cheque, dated 28.06.09, as I was iinformed that I'll have to pay within this month, otherwise the settlement will be cancelled, which is solely a wrong information given to me.
                                    So, I want to alter the said letter stating that the last date is 23.07.09, and also please arrange to return the said cheque, I'll issue a new one.I had also conveyed to my lawyer, Mr.Rahul Ghosh regarding this.

                                    Regards,
                                    Indranil Debnath.


                                    --- On Fri, 12/6/09, HeadCards <head.[protected]@ge.com> wrote:


                                    From: HeadCards <head.[protected]@ge.com>
                                    Subject: RE:'CaseID=[protected]' Settlement of Credit Card No. [protected]
                                    To: "indranil debnath" <[protected]@yahoo.com>
                                    Date: Friday, 12 June, 2009, 8:10 AM


                                    Dear Mr.Debnath,


                                    This is with reference to your communication dated June 06, 2009 regarding your SBI card account.



                                    We would like to inform you that as per our records settlement letter has been provided to you on June 08, 2009.



                                    Please note that settlement has been offered on your account for Rs.32250.00 against the total outstanding of Rs.44125..79 payable in two installment to us by July 23, 2009. In case of any discrepancy, we request you to intimate us for further action.


                                    Please be advised that the settlement shall stand null and void incase of any breach of the settlement agreement. We would request to adhere to the terms and conditions of the settlement to avoid further accrual of charges. Post clearance of the said amount we would make arrangements to reverse the remaining outstanding balance on the card.



                                    Please feel free to contact us should you require any further assistance or clarification.



                                    We assure you the best services at all time.



                                    Yours sincerely,



                                    AVP- Customer Service

                                    Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

                                    **** Zero wait information @ helpline !!!

                                    Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.


                                    -----Original Message-----
                                    From: indranil debnath ([protected]@yahoo.com)
                                    Date: Saturday, June 06, 2009 06:07 PM
                                    To: head.[protected]@ge.com (head.[protected]@ge.com)
                                    Subject: Fw: RE: Settlement of Credit Card No. [protected]

                                    Dear Sir / Mam,

                                    Please find the attached mails, but alas, I have not yet received any response from your side after sending my last mail on 4th June, 2009.

                                    Today, I had called your Customer Care and informed them about the conversations and my settlement of my card. They had given me a complaint no.[protected], regarding this.

                                    I'm eagerly awaiting an earliest reply from your end.

                                    Regards,
                                    Indranil Debnath

                                    --- On Thu, 4/6/09, indranil debnath <[protected]@yahoo.com> wrote:


                                    From: indranil debnath <[protected]@yahoo.com>
                                    Subject: RE:'CaseID=[protected]' Settlement of Credit Card No. [protected]
                                    To: "HeadCards" <head.[protected]@ge.com>
                                    Date: Thursday, 4 June, 2009, 1:00 AM


                                    Dear Sir / Mam,

                                    I like to inform you that last week Ms. Nisha Sharma gave me a call and informed me that my settlement amount is Rs 32, 500, out of which I had paid Rs 2, 500 by cheque of ICICI Bank Ltd., on 18.05.2009 (bearing receipt no.[protected], the balanced amount i.e. Rs 30, 000 I'll have to pay in two installments, one this month of June'09 within 18th and the other next month of July'09 within 18th again and she'll forward the hard copy of the settlement letter through the collection agent's executive to my residencial address.

                                    But today Mr.Sanjay of your collection agent, called me up from the no. ([protected]) and said that the remaining Rs 30, 000 I'll have to pay within this month of June'09 by 30th.

                                    This is quite surprising that two persons related to the same bank, specks differently, which shows less co-ordination amoung each other, which is really not expect.

                                    I again tried a lot to contact Ms.Nisha Sharma in the number given by you previously, but no one picked up the phone as it went ringing continuously.

                                    So, please give the correct sentence regarding the settlement of my card, whom I should take granted ?????????

                                    Regards,
                                    Indranil Debnath
                                    ( Credit Card No. [protected] )

                                    --- On Sat, 16/5/09, HeadCards <head.[protected]@ge.com> wrote:


                                    From: HeadCards <head.[protected]@ge.com>
                                    Subject: RE:'CaseID=[protected]' Settlement of Credit Card No. [protected]
                                    To: "indranil debnath" <[protected]@yahoo.com>
                                    Date: Saturday, 16 May, 2009, 1:47 PM



                                    Dear Mr.Debnath,


                                    This is with reference to your communication dated May 13, 2009 regarding your SBI card account.



                                    We would like to inform you that we have taken note of your complaint and we shall get the same resolved at the earliest. We shall revert to you on the status of the same.



                                    Please feel free to contact us should you require any further assistance or clarification.


                                    We assure you the best services at all time.


                                    Yours sincerely,


                                    AVP- Customer Service

                                    .Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

                                    **** Zero wait information @ helpline !!!

                                    Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.



                                    -----Original Message-----
                                    From: indranil debnath ([protected]@yahoo.com)
                                    Date: Wednesday, May 13, 2009 02:31 PM
                                    To: HeadCards (head.[protected]@ge.com)
                                    Subject: RE: Settlement of Credit Card No. [protected]

                                    Dear Sir / Mam,

                                    As mentioned in my previous email, till date I'm continuously trying to contact Ms Nisha Sharma at the contact no. given by you, but unfortunately I'm not getting her line, so what should I do now ??????? If she has any other contact no. then please forward to me at the earliest so that I contact her.

                                    I had already mentioned in my previous email that I accepted your settlement terms and conditions. Please send me a hard copy to my residential address regarding this.

                                    Regards,
                                    Indranil Debnath

                                    --- On Wed, 13/5/09, HeadCards <head.[protected]@ge.com> wrote:


                                    From: HeadCards <head.[protected]@ge.com>
                                    Subject: RE:'CaseID=[protected]' Settlement of Credit Card No. [protected]
                                    To: "indranil debnath" <[protected]@yahoo.com>
                                    Date: Wednesday, 13 May, 2009, 10:30 AM



                                    Dear Mr. Debnath,

                                    This is with reference to your communication dated May 07, 2009 regarding your SBI card account.

                                    We would like to inform you that in case you wish to settle your SBI card the may be settled for Rs.32500.00 against the total outstanding of Rs.43500.00 payable in two installments to us by July 23, 2009. Please be informed that first installment should reach us by May 25, 2009. In case of acceptance of the settlement offered we request you to intimate us for further action.

                                    Please be advised that the settlement shall stand null and void incase of any breach of the settlement agreement. We would request to adhere to the terms and conditions of the settlement to avoid further accrual of charges. Post clearance of the said amount we would make arrangements to reverse the remaining outstanding balance on the card.

                                    We would request you to contact Ms. Nisha Sharma at[protected] of our payment assistance unit for all further queries regarding the settlement on your SBI Card and issuance of settlement letter. Post clearance of the said amount (as per the terms and condition of settlement) we would make arrangements to reverse the remaining outstanding balance on the card.

                                    We assure you the best services at all time.

                                    In case of any further clarification, we request you to reply at head..[protected]@ge.com using the same subject line.


                                    Yours sincerely,

                                    AVP- Customer Service

                                    Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp

                                    **** Zero wait information @ helpline !!!

                                    Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.








                                    --- On Wed, 17/6/09, feedback.gesbi <feedback.[protected]@ge.com> wrote:


                                    From: feedback.gesbi <feedback.[protected]@ge.com>
                                    Subject: <AUTO> 'CaseID=[protected]' Delivery Status Notification (Failure)
                                    To: "indranil debnath" <[protected]@yahoo.com>
                                    Date: Wednesday, 17 June, 2009, 11:46 AM


                                    Dear Sir / Madam,
                                    Thank you for writing to SBI cards.
                                    This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence . Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
                                    In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
                                    We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.
                                    Assuring you of our best services at all times.
                                    Warm Regards,
                                    SBI Cards Team
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                                    Pay Net: - Click on pay net at www.sbicard.com to make your payment online from your bank account available with HDFC Bank, Citibank, Kotak Mahindra Bank, Axis bank PNB and IDBI bank
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                                    Locate Drop Box
                                    Reward point list
                                    Modes of Payment ...and much more.


                                    -----Original Message-----
                                    From: indranil debnath [[protected]@yahoo.com]
                                    Sent: Wednesday, Jun 17 2009 11:26AM
                                    To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
                                    Subject: Delivery Status Notification (Failure)



                                    --- On Wed, 17/6/09, [protected]@mail.ad.ge.com <[protected]@mail.ad.ge.com> wrote:


                                    From: [protected]@mail.ad.ge.com <[protected]@mail.ad.ge.com>
                                    Subject: Delivery Status Notification (Failure)
                                    To: [protected]@yahoo.com
                                    Date: Wednesday, 17 June, 2009, 11:17 AM


                                    This is an automatically generated Delivery Status Notification.

                                    Delivery to the following recipients failed.

                                    head.[protected]@ge.com
                                    Rajesh kumar
                                    C-175 Pushpanjali Enclave
                                    Pitam Pura
                                    New Delhi-110084

                                    Dear Sir,
                                    this is regarding credit card no [protected] in my name is rajesh kumar I would like to like some of my issues to kind notice that I have never used my SBI credit card for anything and at the fee of issuing this credit card to me your representative clarly hold that these will be no annual charge inpased on this card

                                    for the statement of march 2009 you charged anual fee of Rs. 750 & other interest than you are charging fee for o that amount which has now increase to Rs.2224 so as per the comitment of you representation I am not like to pay this amount kindly woive off the charges & late fee from my card will be fored to sulender the card

                                    Regards
                                    Rajesh kumar

                                    SBI Bank — HARASMENT

                                    Dear sir,

                                    From last 15 days sbi credit card colling me on my phone No. [protected] from morning to evening everyday atleast 3 to 4 times a day and harrasing me without any reasons.

                                    I am not an SBI credit card holder or not an sbi account holder.
                                    dear sir,
                                    i have opened current account in sbi chandpole bazar jaipur, rajasthan but after 10 days i not received cheq book and sbi kit.

                                    SBI Credit Card — Harassment by SBI

                                    Sir,
                                    I was a SBI credit card holder from Sep'2006 to Aug'2008. I returned the card in Aug'2008 because of the harassments. In Jun'2008 they sent me a draft of Rs.10000/- as a loan which I refused to take and hence sent the draft back and they waived the amount from my account but charged EMI's for it and since I have not paid these amounts they started charging me interest on it and in this one and a half year period they raised the amount to apprx. Rs.10000/- and constantly harassing me over phone by making threatening calls and asking me to pay while I don't owe them a single paisa.
                                    This is a complaint againt SBI Credit cards harassment calls to my aunty who is disabled and is over 70 years and stays alone.

                                    I had cleared all the bill 4 years back but still agents call my aunt and torture her. they have visited her twice in the past month and threatened her.

                                    Please help and stop visiting her, I have paid all my bills

                                    State Bank of India — Harassment by your bank

                                    Sir,
                                    This is to inform you about that I was having a locker (Pomila Chauhan Locker # 135) in your vasant vihar branch which was surrendered by me last year. After few days i received a call from bank to deposit Rs.3000/=(three thousand) equal to three month locker rent that was paid by me from my OD A/c [protected] on dated 01/06/2011 and matter was closed from my side. Please note that several times i been to branch to clear this matter because the rent was charged two time from me. After that continuously receiving reminders from your bank and yesterday i received a warning letter to recover that money by force. Now been this out of limit so you are requested to give an instruction to your branch official or concern person to clear this matter within one week (return my money with interest ) otherwise this matter will handle by my advocate and all the expenses will be borne by your bank.
                                    In this regard your swift and quick action will be highly appreciated.
                                    regards

                                    Suraj Bhan Chauhan
                                    [protected]
                                    MY FAMILY IS TREMENDOUSLY HARASSED FOR LAST 6 YEARS . One lady by name CHAITALI ROY has taken loan from SBI and has not returned money to SBI, BUT She has given my landline phone no [protected] as if her phone no for recovery of money. This landline no belongs to BSNL in my name Bani kumar roy.
                                    Every time some one from the no, [protected] is calling my family and asking for Chaitali roy. Though we are replying no one by name chaitali roy lives in this number and we do not know her, but still we continue to get this call and harass our family.
                                    You can check above landline no from BSNL, that it does not belong to chaltali roy but belongs to bani kumar roy. several complaints have lodged against this in several forum but to no effect.
                                    with lot of hope in this forum, i am lodging this complaint so that i do not receive this unsolicited phone call.
                                    I am giving you my mobile no [protected] to inform me the result of this complaint.
                                    best regards
                                    bani kumar roy
                                    1 B/12, kustia road
                                    kolkata-700039
                                    Dear Customer,

                                    We regret the inconvenience you have faced.
                                    We will call back soon to address your concerns.

                                    Sincerely
                                    SBI Card Cares
                                    Hi Customer,

                                    Thanks for talking to us.We are currently working on your issue and will get back to you soon.

                                    Sincerely
                                    SBI Card Cares
                                    Hey Customer,

                                    It was a pleasure talking to you. Trust your queries have been resolved. Please call SBI Card helpline for any further assistance.

                                    Sincerely
                                    SBI Card Cares
                                    I had faced the same situation in SBI BANK in khadak pada Kalyan West Dist Thane.. PLease take strict action againt staff id[protected] mr VINOD BHEDALKAR... saying me ..jo UKHAD SAKTA HAI UKHAD LE.. TERA A/C DEKHUNGA HI NAHI...
                                    is THAT BULL RESPONSE FROM A NATIONALISED BANK STAFF..
                                    i SUCKS SUCH BANK & EVEN THEIR AUTHORITES..
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                                      R
                                      rajenkr26
                                      from New Delhi, Delhi
                                      Aug 14, 2010
                                      Resolved
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                                      Resolved

                                      Address: West Delhi, Delhi

                                      Dear Sir,

                                      My complaint against State Bank Of India for new PPF a/c open.sultan puri new delhi-110086 branch and saraswati vihar,new delhi-110034 (mohan place )pitam pura branch (SBI) I have already two and three times visit in this branch but SBI staff and Manager both branch behaviour are rudely how speak the customber.Both Manager are Saying PPF A/c not opened this branch you go another branch and open ppf a/c. So pls request do the action both branch and reply me with written

                                      Thanking Your

                                      Rajender
                                      M:-[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        G
                                        galipelly rajeshwer9
                                        from Jaipur, Rajasthan
                                        Aug 14, 2010
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                                        Address: Karimnagar, Andhra Pradesh

                                        I have barrowed 4 lacks for purhcasing offset printing machine, bank loan not exceed 4 lacks, but due to non payment of interest exceed my loan, hence bankers inciatted to sale my house, my house as per market value above 10lacks, now they are called tenders for sale of house and fixed minimum bidding action from from 6 lacks hence. I
                                        am a ex-employee and senior citizen, therefore I requested to my loan transfer to under revert mortgage and remaining balance pay in instalment or lumsum as per my convinent. But bankers refused to transfer my loan you are defaulf hence we are not agree with revert martgage and asking to pay total amount at a time. it is not possible to us.
                                        if any action taken on bankers I am not interested to
                                        sell my house. I am earning monthly 3000 rupees
                                        and bankers vacated tenents and locked house,
                                        so my earning amount lossed. Hence I want to handover my house already my house documents with bankers.
                                        I am not agree sale my house, I request to bankers my house margage as
                                        revert mortgage, bankers pay only 32% on total value as per engineer house valuation, for example my valuation 1000000lacks so as senior citizen for I will get only 3, 00, 000 only so my loan amount is 4, 00, 000 + 50, 000interest hence my total loan is[protected]=balance1, 50, 000/-
                                        remaining pay lumsum or instalment or at a time as per my convinent, my
                                        bussiness running not running and I am fully depend on the above earning. Therefore I am disagree, if bankers force to pay, there is no way, hence agree
                                        ll/;
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