State Bank of India [SBI] Complaints & Reviews

I have a account in SBI Naroda GIDC branch since last 18 years.. Recently i applied for SME CC Loan but Bank denied our loan by saying that they have not giving loan to the firm whose proprietor is HUF. Is bank have right to reject my loan application because of my firms proprietor is HUF..? what right i have against dis... There is no legal right of HUF to avail Loan from Bank???

Dear Sir

This is regarding my SBI Card [protected].

Brief history:

Earlier i was using sbi credit card but there services were really poor as i never use to get my card satement on time. I had complaint for the same many times with sbi credit card department but never got the result. The record of the same is with the sbi credit card department as whenever anyone calls the customer care or vice versa all the calls are monitured and a record is always maintained.
So as a result of the poor service i never use to get updated with the due date of the payment. And most of the time on reciving the call by sbi card executive i use to pay or they use to send their executive at my office to collect the payment. And if there were some late payment or finance charges put on my account because to non payment on the due date, as it was there fault, sbi credit card executives when required had always waived those extra charges.

Now as i was fedup with the poor services i once for all paid all my dues and requested no clancel my card and never used it again. But sbi credit card executives and collection department executives made a wrong comittment by not waiving the extra charges and never calcelled my card. Which Resulted in adding of the finance other extra charges to my credit card account.
Now ever month i am distubed by the sbi credit card executives and evrytime i explain the same things. Now i am fed up and sick of all these calls.

Kindly check my account if there is any pending principle amout due, being authentic, i will pay everything.

My request is that considering that i am innocent, kindly waive all my finance and other charges from my credit card account.I will not do any kind of settlement with the bank as people who do the fraud, who are not good paymasters and are inauthentic do the same. Also i know that if anyone does the settlement, he looses his creditability and gets a negative sataus in the SIBAL and due to which he will never be able to get a credit facility of any kind from any bank.

I wanna make you very clear that I will fight for my respect and creditability no matter i have to go the consumer court because i am innocent and for me my respect is the most imp. and its hard earned. And its my right to owe my respect.

Hope sbi bank satisfies and helps its customers and is not here just to squzee money from the innocent.

KIndly do the justice with me and will waive all the charges as its really humiliating and tourchering which gives me a real mental stress.

Regards

Ankur Sood
[protected]

It is very depressing to experience that all braches of SBI in Delhi refuses to make demand draft. They chase away the customer saying they donot have time or by saying come tomorrow (which never comes) or by saying they donot make demand draft. I am a student and wanted to make a demand draft to purchase an application form but SBI refused to make it. I went from one branch to another but no SBI could make a demand draft for me. SBI is responsible for destroying my academic career.An action should be taken against SBI for their irresponsible and rude behaviour to customers.

On 12.07.2010 I went to State Bank of India, KG Marg Branch to deposit money in the morning at 10 am. They informed me that money for non-home branch can not be deposited in the morning hours. You come after 1:30, then we will start taking money for non-home branch.

Again I visited the said branch at 1:30 p.m.. They gave me a Deposit Form alongwith token no. 310 at around 1:35 p.m.. At that time display board was showing token no. 245 at counter no. 1. The total no. of token from 245 - 310 is 65. It took 2 hours to deposit my money.

Is the rule to deposit money for non-home branches at 1:30 for all branches of the state bank of India or only at KG Marg Branch.

Why this branch take 2 hours time to deposit money.

So, please kindly look into the matter.

Thanking you,

Sunil Kumar
707, Kailash Building, K.G.Marg,
New Delhi.

[protected]@yahoo.com
Mob: [protected]

As usual you have failed in giving prompt response despite of receiving payment of Rs.2334/- and credit to your account 10 days back. Over & above that, statement of July is hurriedly generated for Rs.16000/- plus without reversal of charges. To add to insult, your executives of HO (Gurgaon) have started insisting for more payments by calling regularly. It is shocking to note that they do not know the basis for receiving payment of Rs.2334/- (Yesterday Mr. Javed from SBI Card, Gurgaon wanted to know why the payment of Rs.2334/- has been made) and they say that they do not have hint of any communication (read trailing mails) being exchanged. I really doubt affairs of SBI Card Organisation which is worth for investigation by Dept of Revenue & Banking, Ministry of Finance.

_____________________________________________
From: Venkatesh Pai/HO/LupinLtd
Sent: Thursday, July 01, 2010 9:07 AM
To: 'feedback.gesbi'
Subject: 'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]


Reply and confirmation still awaited.
_____________________________________________
From: Venkatesh Pai/HO/LupinLtd
Sent: Monday, June 28, 2010 9:42 AM
To: 'feedback.gesbi'
Subject: 'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]


Further to which, my account is already debited last week for Rs.2334/- soon on dropping of cheque contradicting your claim that it will take 4 days for credit. Despite of your assurance, communication is still awaited from your end.
_____________________________________________
From: Venkatesh Pai/HO/LupinLtd
Sent: Friday, June 25, 2010 10:24 AM
To: 'feedback.gesbi'
Subject: RE: 'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]

I have received a SMS confirmation for receipt of cheque.

Secondly, I have been getting calls from mumbai office to pay more money despite of our agreed talk followed by your emails. I really doubt integrity/honesty in SBI card executives' words. I feel rather getting extorted by SBI Card people for their personal gain.

I would be obliged if you have a centralised communication system and one point of coordination.

_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Wednesday, June 23, 2010 11:01 AM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]




Dear Mr. Pai,
This is with reference to your communication dated Jun 21, 2010 3:31 PM, regarding your SBI card account.

We wish to inform you that as on date we are not in receipt of the payment as you have mentioned in your communication. However, please be informed that it takes upto four days to credit the payment in your account.

Please note that post receipt of the payment, we would do the needful to reverse the charges.

Please feel free to contact us should you require any further assistance or clarification.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service


-----Original Message-----
From: [protected]@lupinpharma.com ([protected]@lupinpharma.com)
Date: Monday, June 21, 2010 03:30 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: RE: FW: Complaint Ticket Number : CC[protected]

Further to my telephonic conversation with your executive Ms. Rajalaxmi yesterday followed by below email confirmation, a cheque no. 407494 dt. 21/6/2010 drawn on ICICI Bank, Mumbai is dropped at drop box in Fort, Mumbai.
I look forward for your prompt response.
_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Friday, June 18, 2010 12:14 PM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear Mr. Pai,
This is with reference to your telephonic conversation with our customer care executive regarding your query related to your SBI card Account and we do hope that our executive was able to address your issues to your satisfaction.
We wish to inform you that you have 5 installments pending on your account. We kindly request you to make a payment of Rs.2334 at the earliest and intimate us, which would help us in reversing the remaining penalty charges in the account.
We assure you the best services at all time.
In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.
Yours sincerely
AVP - Customer Service
-----Original Message-----
From: [protected]@lupinpharma.com ([protected]@lupinpharma.com)
Date: Wednesday, June 16, 2010 04:22 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: RE: FW: Complaint Ticket Number : CC[protected]
This can not be the answer for my mail dated 14/6/2010. Please go thru my said email again and give specific answer to each of my 4 questions by keeping base of your email dt. 11/6/2010.
Regards
venkatesh pai
_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Wednesday, June 16, 2010 3:52 PM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear Mr. Pai,
This is with reference to your communication dated June 14, 2010 regarding your SBI card account.
At the outset we regret while you felt that your issues were not adequately and promptly responded in the past.
We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Please accept our sincere apologies for any inconvenience caused to you and for your displeasure whilst you felt our service levels did not meet your expectations.
We would like to share with you that at the time of booking the encash facility on the SBI Card account, it is requested to pay the “Total Amount Due” mentioned at the right corner of the SBI Card Monthly Statement, comprises of EMI (i.e. Monthly installment of encash Plan Booked on Account) + the remaining balance on all the other Plan segments on Account (i.e. Retail /Cash unpaid Outstanding balance).
Furthermore, regarding the payment towards outstanding balance we would request you to pay as per the Total Amount Due on the statement, whereas the Total Amount mentioned under Account Summary is the total outstanding on your card account, which includes the amount booked on encash as well. We would request you to please make payment as per total amount due or minimum amount due whichever is higher.
Please note that SBI cardholders are advised to pay the total outstanding as per the monthly statement of card to avoid any charges or have the option to pay at least the minimum amount due to avoid late payment charges
The finance charges are levied at up to 3.1% (effective October 01, 2008 3.35%) per month up to 37.2% per annum (effective October 01, 2008 40.2%), charged on a daily balance basis. (Balance includes opening balance and fresh purchases). This process continues till the complete outstanding on your card account is completely cleared
We wish to inform that that under the below mentioned condition late fee is levied on the card:
In case payment not received till payment due date.
In case payment received less than minimum amount due.
We would like to share that against the total amount due balance of Rs. 22822.02 billed in your statement dated April 02, 2010, we have received a payment of Rs. 1950.00 so, finance charges were levied on the account.
We would also like to share that against the total amount due balance of Rs. 21574.67 billed in your statement dated May 02, 2010, we have received a payment of Rs. 1950.00 so, finance charges were levied on the account. Please refer schedule of charge mentioned on the rear side of month statement or your can access the same at below-mentioned web link:
http://www.sbicard.com/sbi/FnCSBI-Gold-and-More-Card-fees-and-charges.jsp
Scrutiny of the card account details reveals that due dates for repayment were missed on several instances and there are partial payments on the card account. As incremental charges were unilaterally deducted by you, further charges were accrued on the card account and follow ups were initiated to assist in timely payments.
Hence, we are unable to reverse any charges levied on your card account. As on date, your SBI card account is inactive for usage and has an outstanding of Rs. 18,585.09 payable towards same.
We would also like to share that you would continue to receive the statements on your account till the outstanding is nil.
Please feel free to contact us should you require any further assistance or clarification.
We assure you the best services at all time.
In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.
Yours sincerely,
AVP- Customer Service
Dear sir,

It is nice to see your reply after very long. But I would like to put forward my comments as below :

1) My EMI for the month of June is dropped in the first week of this month itself.

2) I would definitely make additional payment of Rs.2334/- subject to receipt of proper bifurcation of the same. No doubt, it will be paid no sooner did the receipt of required bifurcation.

3) It appears Rs.2334/- include charges on account of two late payments. But as informed to Ms. Rajlaxmi, I had to go out of town to attend sick relative which is worth condoning. Still if insisted, I would have no alternative but to pay.

4) Last but not the least, I need a clear line of confirmation from your end that as on date only 5 installments of Rs.1950/- and 1 installment of Rs.1836/- (i.e. balance) are pending to be paid by me. (pl. refer my mail of 3/3/2010 for reconciled data)

Looking forward for the quick response for early settlement.

Thanks
venkatesh pai

_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Friday, June 11, 2010 6:31 PM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]



Dear Mr. Pai,
This is with reference to your communication dated Jun 2 ,2010 12:06 PM, regarding your SBI card account.

We wish to inform you that we have tried establishing a contact with you, however, we were unable to get in touch with you.

We kindly request you to make a payment of Rs.2334 apart from your EMI (adding up the Government service tax, processing fee and two late payment charges).

Please note that post receipt of the payment, we kindly request you to intimate us, which would enable us to make arrangements to reverse the remaining penalty charges.

Please feel free to contact us should you require any further assistance or clarification.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service


-----Original Message-----
From: [protected]@lupinpharma.com ([protected]@lupinpharma.com)
Date: Wednesday, June 02, 2010 12:03 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: RE: FW: Complaint Ticket Number : CC[protected]

Reply still awaited after 2 months
_____________________________________________
From: Venkatesh Pai/HO/LupinLtd
Sent: Wednesday, May 05, 2010 5:00 PM
To: 'feedback.gesbi'
Subject: 'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Despite of passing a month factual reply is still awaited. This is the third time where reply from your end kept on hold pending investigation. Did you prefer third investigation as earlier two failed to prove your contention of due amount. Or is that just to keep on hang, matter is getting dragged.
Hoping to close the matter soon based on reconcilliation sent to you based on your own statement.
_____________________________________________
From: Venkatesh Pai/HO/LupinLtd
Sent: Thursday, April 15, 2010 8:54 AM
To: 'feedback.gesbi'
Subject: RE: 'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear AVP
Can I know your name please ? It is disgusting to note that such statement of investigation thru dedicated source is being made for the third time. I really fail to understand why lot of energy is being wasted on this exercise when reconcilliation clearly indicates that amount carried forward in Sept 08 is incorrect. When it has been clearely told to pay the encash in EMIs, how come your people can claim that near about 20% is payable in first month (i.e. around Rs.9000 shown in Sept 08). They had no answer to given when asked to show this clause in encash sanctioned/granted letter. Dear AVP, Looking at the marginal amount involved, still I suggest better you accept the facts and contiune to get the balance EMIs (as per my earlier email) rather than indulging in same old stories and misguidance.
regards
venkatesh pai
_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Friday, April 09, 2010 5:17 PM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear Mr. Pai,
This is with reference to your communication dated Apr 9 2010 9:11AM. regarding your SBI card account.
At the outset, we sincerely apologize for the inconvenience you had to go through in this regard. We wish to inform you that we have assigned a dedicated resource to investigate and resolve the concerns raised with us. We would revert to you shortly with our response. Please bear with us till then.
Please feel free to contact us should you require any further assistance or clarification.
We assure you the best services at all time.
In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.
Yours sincerely,
AVP- Customer Service
-----Original Message-----
From: [protected]@lupinpharma.com ([protected]@lupinpharma.com)
Date: Friday, April 09, 2010 09:05 AM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: RE: FW: Complaint Ticket Number : CC[protected]
It is really surprising to see your mail seeking time for investigation uncalled for (getting repeated third time). Which means either you are not sure of your own reconcillation of data or just a delaying tactic.
You should agree that in the absence of any transaction other than encash, amount due shown of Rs.9744 in Sept 08 is incorrect. How you can dispute your own instruction of said encash payable in EMIs of Rs.1950/-. Moreover your executive (over phone recently) justifies amount due of Rs.9744/- towards 25% of encash payable in first month which I feel a irresponsible statement in the absence of any written material.
I need your proper reply on this.
_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Wednesday, March 31, 2010 11:47 AM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear Mr. Pai,
This is with reference to your communication dated Mar 30 2010 3:01PM. regarding your SBI card account.
We acknowledge the receipt of your mail and assure you that we are looking into your concerns. We will revert to you on completion of our investigations. Please bear with us in the interim period.
Please feel free to contact us should you require any further assistance or clarification.
We assure you the best services at all time.
In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.
Yours sincerely,
AVP- Customer Service
-----Original Message-----
From: [protected]@lupinpharma.com ([protected]@lupinpharma.com)
Date: Tuesday, March 30, 2010 02:57 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: RE: FW: Complaint Ticket Number : CC[protected]
Dear Sir,
This has reference to call from your office followed by trailing mail. As informed to caller I would like to repeat that dual treatment to single transaction is not acceptable to me. In other words while sanctioning encash/verification of the same (through phone calls) as well as while releasing the cheque for encash amount, it was told to pay back in equal EMIs for predetermined period in writing by SBI. Then how come initial statement can show the due amount as Rs.9744.14 instead of EMI for that month when no other transaction has happened under this card ?. As informed to caller, demand for payment of financial charges or interest is irresponsible and beyond justification.
You will observe thru my mail dt. 3/3/2010 that agreed amount of EMIs have been paid on regular basis and amount payable as on 1 April 2010 stands Rs.17436/-. Again & Again I would like to stress that reversals have taken place neither at my instance nor linked to any default.
I don't agree with settlement proposal as predetermined period for pay back of encash is still to be over. Deactivation of card is entirely done at your descrition as I am not a party to it nor I have any interest in it.
regards
venkatesh pai
_____________________________________________
From: "feedback.gesbi" <feedback.[protected]@ge.com> [mailto:"feedback.gesbi" <feedback.[protected]@ge.com>]
Sent: Tuesday, March 30, 2010 2:17 PM
To: "Venkatesh Pai" <[protected]@lupinpharma.com>
Subject: RE:'CaseID=[protected]' FW: Complaint Ticket Number : CC[protected]
Dear Mr.Pai,
This is with reference to your communication dated March 29, 2010 regarding your SBI card account.
We would like to share with you that at the time of booking the flexipay facility on the SBI Card account, it is requested to pay the “Total Amount Due” mentioned at the right corner of the SBI Card Monthly Statement, comprises of EMI (i.e. Monthly installment of Flexipay Plan Booked on Account) + the remaining balance on all the other Plan segments on Account (i.e. Retail /Cash unpaid Outstanding balance).
Furthermore, regarding the payment towards outstanding balance we would request you to pay as per the Total Amount Due on the statement, whereas the Total Amount mentioned under Account Summary is the total outstanding on your card account which includes the amount booked on flexipay as well. We would request you to please make payment as per total amount due or minimum amount due whichever is higher.
Please note that we were in receipt of partial payments on your SBI card due to which charges levied on your SBI card, find the enclosed annexure for your kind perusal. However we have reverse the below mention incremental charges on your SBI card and credit towards the same is reflective in statement dated February 02, 2010.
Late fee Charges : Rs 1800.00
Finance Charges : Rs 1274.70
Government Service Tax : Rs 59.53
We wish to inform that your SBI card stands inactive for usage and as on date there is an outstanding balance for Rs 22,662.51 payable towards the same.
Please feel free to contact us should you require any further assistance or clarification.
We assure you the best services at all time.
In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.
Yours sincerely,
AVP- Customer Service

for last 2 months i hve nt received my sbi credit card wich ws sent to me through ur courier company.wen i enquired abt it i ws given a number [protected] wich is supposed to be ur companys customer care number..wen i tried it i never reached u people because no one bothers to pick up the phone and they want to have a party time at the cost of customers loss..this is not right and i sincierly urge u to look into this matter and solve the problem..ma contact no is [protected]...i hope this site is not a fake one and it really works..thankyou ...hoping for ur best efforts..KAMAL

I have forgot my SBI Atm card pin Number my account no is [protected] & email is [protected]@yahoo.co.in pls email the pin to my id .thankyou.

I HAVE TAKEOVER HOUSINF LOAN FROM UNION BANK OF INDIA, TO STATE BANK OF INDIA, JAMBUSHAR BRANCH IN THE MNOTH FEB,2007.

AS ON 18TH JAN,2009,BANK HAS ISSUE SARFASAI NOTICE.I HAVE DEPOSITED RS,70.000/-(RUPEES SEVENTY THOUSAND AS ON 4TH MARCH,2009.THE SAME DAY BANK HAS CHARGES THREE MONTH INTEREST AND SAME DAY BANK HAS RECALLED THE LOAN. FROM 4THE MARCH, TO 18THE MARCH 2009. I HAVE DEPOSTED RS.1.48.500/-((RUPEES ONE LAKHS FOURTY EIGHT THOUSAND FIVE HUNDERED ONLY).AND AS ON 26TH MARCH,2009.BANK HAS PUBLICE NOTICE IN DAILY NEWS PEAPER "SANDESH".

AS PER SARFASAI ACT.2002. WHEN AMOUNT OF OVERDUE IS MORE THEN 20% OF THE PRINCIPAL AND INTEREST THEN ONLY BANK CAN ISSUE SARFASAI NOTICE.
AFTER DEPOSIT RS.1.48.500/-(ONE LAKHS FOURTY EIGHT THOUSAND FIVE HUNDRED ONLY.) UPTO MARCH,2009 BANK CANNOT PUBLICE NOTICE IN NEWSPEAPER.


IN THE ABOVE CASE OFFICER OF THE BANK HAS MISUSD THE ACT. IN THE ABOVE MATTER RESULT IS MENTAL TOURCHARING AND DISCREDIT IN THE SOCIETY.ONLY AND ONLY BECAUSE OF MISBEHAVIOUS AND MIS USED ACT BY THE GUILTY AND ANTISOCIAL BANK OFFICE..

RBI AND STATE BANK OF INDIA RESPONSIBLE OFFICER HAS TO KEEP IN THE MIND THAT THERE MAY BE MANY OF THE SAME EXAMPLE IN COURSE OF BANKING SERVI9CES .


IN THE ABOVE CASE BANK OFFICER HAS TO TAKE ACTION AGAINST THIS TYPE OF GUILTY OFFICE.

I HAVE DEPOSITED RS.4.68.200/-(RUPEES FOUR LAKHS SIXTY EIGHT THOUSAND AND TWO HUNDRED ONLY UPTO[protected].

HOPE FOR JUSTICE FROM BANK AND RBI.


THANKING YOU. FROM

MANISH S DIXIT

To
SBI & RBI Head, India.
Respected Sir,
This is Dr.S.R.Kannan, from Gandhigram Rural University, India. Due to some emergency I have used my Canara Bank ATM card to take Rs. 15000(in three transactions) from Chinnalapatti SBI ATM on 5/4/2010. But I have received only Rs. 10200 instead Rs. 15000(Rs.3400 in each of three transactions instead Rs. 5000). The same has happened to other customers (one SBI customer and one Canara bank customer) too. I think the SBI customer has been paid the difference amount already by SBI.
I have given complaints with many higher authorities of SBI, Canara Bank, and RBI, from the date I left my money in Chinnalapatti pirivue ATM Tamil Nadu. With my initial complaint to Mr. Shanmugavel, Teni ATM SBI, I have received the positive message that “the difference amount Rs. 4800 has been traced out and soon it will be deposited on my Canara bank account”. Further I have received positive replies from Account Officer of Ambathurai SBI.
In the meanwhile Canara Bank tried to recover my difference amount Rs. 4800 from SBI on my personal complaint to Canara Bank Manager, Gandhigram Rural University, Dindigul 624 302, but they have been denied to recover money by SBI stating the reason that “Dispute not valid, transaction successful”.

Actually the Tani ATM SBI people wrongly placed Rs. 100 denomination in the box of Rs. 500 denomination, so that we have lost our rupees at SBI ATM Chinnalapatti pirivue, Dindigul District, Tamil Nadu. You know, after immediately we lost the money at ATM, the shutter of ATM has been closed by my instruction to the Security of Chinnallpatti privue SBI ATM. Further the printed transaction at ATM shown that Transaction is successful.

Sir the Tani ATM SBI people know about the above information very well already, you know I have my cell phone contacts with Mr. Shanmugavel, Teni ATM SBI. Mr. Shanmugavel has called me many times on 5-10/4/2010 by his cell phone and he asked me to wait for 10 to 15 days for getting back my money from SBI ATM. Since I am having aircell sim, you can trace these calls with Aircel Company.
Sir the behaviour of SBI people is irritating me lots. See for the past three months I am giving e-mails to many officials of SBI, but I feel that my complaints have not been taken in proper manner. In this situation I have no other way than Court, so I feel that why can’t I go to court along with another customer who has left his money from SBI ATM Chinnalapatti pirivue, Dindigul District, Tamil Nadu.
Still I believe the authorities of SBI, so I wait for another few days. Perhaps I have not been received any positive solution by SBI, sure I can place my prayer with court.

Thanking you,
Yours truly,
S R Kannan
Dr. S R Kannan, PhD(IIT/M)., PDF(ICTP/Italy, NCKU/Taiwan).,
Assistant Professor in Dept. of Mathematics,
Principal Investigator - UGC Major Research Project, and CSIR-India,
Gandhihgram Rural University,
Gandhigram 624 302, Tamil Nadu, India
[protected]@yahoo.co.in
s.r.[protected]@ruraluniv.ac.in
http://www.ruraluniv.ac.in/drsrkan.pdf
Account Details:
Name of the Bank: Canara Bank Branch, Gandhigram Rural University, Gandhigram, Dindigul.
Account no.[protected]

For financial year 2007-08,SBI ,Lake town,Kolkata -89 had deducted as TDS a sum of Rs 5664 from me on Fixed Deposit Accounts.),On 26/05/10 IT Dept has sent me an intimation charging penalty along with this amount.I immediately gave the branch a letter and they verbally conceded that both for 2007-08 and 2008-09 they have not deposited the TDS to Income Tax Dept.Although they agreed to solve the problem,but not yet done. In spite of intimating the Head Quarter Grievance Cell of SBI at No-1,Strand Road,Kolkata to solve the problem of 2007-08 first nothing has been achieved.
IT Dept is obviously charging me as they have not received the amount although the amount was shown as TDS by me in IT Return.Bank has issued me Form-16A for this amount of TDS.Why the IT Dept is not catching SBI,as it is a serious offence in the bank part that they have not deposited the TDS amount ,although they have issued Tax Deduction Certificate to the Customer(myself).
K.Ghosh([protected]),dated 09/07/2010

I am cheated by SBI people in the name of Heritage Holiday Trip Package.
I gave into this offer and paid Rs.6500/- on believing their offer is genuine.

In November 2009, they sent me booking form along with a wrist watch gift.
I filled the form and sent them by giving dates in April'2010 for different destinations.

I didn't receive any acknowledgement/response from their side. When
On seeing that the dates are nearing I called them then they told that the dates I
mentioned not avaiable so send revised dates in the month of july' 2010. I did that.

On sending revised dates also no response. I called them again they told that your trip is
confirmed on April' 2nd in the booking and you did no't use offer. When I told them you have
not informed about confirmation and you only asked for revised dates. Then they said we will takeup revised dates. Then i was pursuing them from past one month daily calling and talking to them. They are saying that you will receive confirmation today in an hour. "This is Humble Request wait for one day". One fine day they also mentioned that "It is raining and Servers are not working".

Today they are saying given dates are not available so send revised dates for Aug'2010. I give up i lost interest in holiday trip and their offer.

So, Credit Card Holder beware and not get into their trap. I spent most of my money and time in talking to Heritage and SBI executives but it is of no use.

I want to know how deal with this kind of fraud?. whom to contact?

Sir

I had booked a train ticket from Chengannur to Bangalore on dated 08.07.2010 through my SBI debit card no[protected] and the name of card holder is kunjabihari Nayak but due to expired of booking session the ticket was not booked and I had checked on irctc page refundable status there was written that payment has not received from the bank so what can be do and how can i will got the debit money Rs -322/-.

Here i want to mention the Irctc failed payment refund status :-

1.Transaction ID - [protected]

2.Payment status - Settlement Requested

3.Reservation Status - Not Booked

4.Total amount deducted - Rs 322.00

5.Bank - SBI Debit

Please answar me.

Thaking You

Kunja

Sub: Non Receipt of Cash From Karnataka Bank Ltd's ATM Still the A/c being debited by Rs.1000/-:

Dear Sir,
This is to inform your kind self that on 14.05.2010 I had used my ATM Card to withdraw Rs. 1000/- from Karnataka Bank Ltd.'s ATM.but the machine did not vend any money because of transaction time out but still my SBI A/C.No.[protected] was debited by Rs. 1000/-.

The Transaction details of Karnataka Bank Ltd ATM' is as below:
ATM ID : KBL03014
SRL NO :726394


The deatils of my Bank is:
Bank Name : State Bank Of India
Branch : Ashoknagar, Ranchi
A/c. No. :[protected]
Title : Ajit Kumar Singh

I had made a complaint to branch but till date nothing has happened, so you are requested to please look in to the matter and do the needful.

Thanking you
yours truly

Ajit Kumar Singh

wrong fixation of pension by State Bank Of India ,Centralized processing cell,judges court road Patna .Presently drawing pension from S.B.I.,A.P.Colony Gaya branch,PPO No.250216,A/C No.[protected],despite registering several complaint nothing has been done so far.hope my grievance will be redressed early.

with regards


yours
N.N.Singh
C/OG.P.Singh Rly qr.557/B Inspector
colony ,Gaya.(Bihar)

my father late Shri Bishmber Dass Thukral retired from ralways in october 1981. He expired on january 15,2010. He was drawing pension from sbi Karmon Deori, Amritsar branch vide a/c no 1286 [protected].
my mother Mrs Pushpa Thukral has submitted all the relevant papers. please release her pension. her accont number is 1286 [protected].

Dear Sir,

My mother Mrs. Rajeshwari Devi Ghansiyal is getting pension after demise of my father who was Ex JC 20359 retired from Army EME Corps on 7/01/70 and demised on 26/9/91
My mother's A/C in SBI [protected]
ppo No. -F/NA/813/92
DNC-1128 (dehradun)

AFTER THE REVISION OF PENSION ON LATEST PAY COMMISSION SHE HAS NOT GOT THE UPDATION DUE TO LACK OF P.P.O. NUMBER.
PLEASE MENTION SAME SO THAT IT CAN BE UPDATED FURTHER AND LATER WE CAN PROCESS IT THROUGH TRESURY AS WELL.
SBI CHANDINI CHOWK BRANCH IS ONE THAT DEALS WITH IT WHAT I HAVE COME TO KNOW .

I AM POSTED IN DELHI AND I CAN PERSONALLY MEET THEM FOR AUTHENTICITY ON SAME , PROVIDED THEY ALLOW/PERMIT ME TO DO SO.

TAHNKS & REGARDS

RAKESH

Hi,

My name is Preeti.Chandrashekar. I have also undergone a very rude and unprofessional behaviour from a senior staff (Branch manager Operations) of Banshankari 2nd Stage, Bangalore 85.

Issue was that I had approached for internet banking services which the lady declined giving me due to unavailability of required balance in account. I agree that it was my mistake that I did not maintain such balance by chance.

What made me angry was the conversation which she had with me in front of all customers present on that day. This is not the first time I am noticing the ill mannerisims of the concerned lady with the customers. The staff should be given soft skills and etiquettes training whilst they are hired.

Here is the conversation which took place between me and the Branch manager operations, BSK 2nd stage, Bangalore

Me: Good Morning madam, I would like to avail the Internet facility. I opened an account almost 4 months ago.

Manager: Please have a seat.
What is this? You did not even maintain minimum balance in the account and you expect us to give you these facilties. We should not even provide you with ATM card, cheque book and all.

Me: So is it not possible now for me to get internet options, what should I do to get so?

Manager: You cannot expect anything from us. Go back and come after 6 months showing minimum balance, then I will give.

This is what was the exact words she used. I thought i would ask her straight away for a account closing form for the way she misbehaved with me and that too in front of so many customers. I left the counter with a tear in my eye, feeling really ill treated and embarrassed.

I totally agree that I had not maintained the minimum balance but the person should have known basic mannerism to convey the message in polite way possible and also she was discussing with me about my account which I think should have been discussed in lowest tone as part of privacy.

If someone from SBI does notice my comments, please ensure that the staff behave properly with customers since banks run on customer's money

dear sir/madom,
i have not erceived my pan card till the date.
my card no. is - ATQPG6406P.
i live in dhamtari chattisgarh.
my mo.no. is- [protected]
adress- Neelam Gangele
Village-Sankra, Post-Bhothli
Tahsil & Distt. -Dhamtari (C.G.)
my email adress- [protected]@gmail.com

Hi,
This is for SBI Cards where in I had done the settlement way back in 2007 bearing card number "[protected]". The settlement was done on the principle amount of Rs.30, 000. Now I am surprised to see that these people send me the lawyer notices and making phone calls where these people say the settlement is null and void, where as I have the done the payment as these people asked me to do, as per there instruction I made the payment. Now i fail to understand why i am being harassed form that time to time and these people had sent me the notice by sole arbitrator and ask me to be present at court. I also want to file a case against them please let me know how to process. I strongly recommend action to be taken against these people (SBI CARDS) and their lawyers (Pathak and Associates Advocate Delhi) and there sole arbitrator Mrs.Rekha Gopta.
my email id is as amit.[protected]@gmail.com
Please help me closing it.

can any one tell me the meaning of this : "FEE EXCESS DRS "...
some of my money 180/- is taken from my balance ... in this term ..


Account details

30-Jun-2010
(30-Jun-2010) FEE EXCESS DRS 180.00 1,725.00
30-Jun-2010
(30-Jun-2010) MIN BAL CHGS 150.00 1,575.00

My Account no.[protected]

Account Type SBCHQ-GEN-PUB-IND-NONRURAL-INR

Branch : HINDAUN

Name - Rajveer Singh