State Bank of India [SBI] Complaints & Reviews

I got sanctioned a loan of Rs.120000/= during August 2005 under State bank of India Fixed interest teacher's plus housing loan scheme. The fixed interest rate was 8.75% and the floating interest rate was 7.5% at that time. I availed the loan for the higher (fixed ) interest rate since it would be constant and not be depending on SBAR change as per the SBI loan sanctioned letter and memorandum of term loan agreement for housing loan granted to public. Based on the fixed rate of interest, EMI of Rs.11990/= (Ac. No. [protected]) is being paid regularly from my salary.
The bank charged higher interest rate of 9.75% from September 2009 and also fine amount of about Rs.1800'= collected for past six months without any notice /information by violating the agreement to the public.
There is no response from Chief Manager and branch Manager of SBI, for my letters during the past ten months regarding this issue. There is no action from the Managers even Indian consumer forum reminded the bank regarding the issue of collecting more interest and fining without any grounds/reason. Kindly do the needful

I am using SBI debit card for shopping. Using SBI debit card for shopping is really a bad experience.
Card doesnt work properly and will lead to invalid transactions.
I faced this problem thrice.
Money will be deducted for invalid transactions also and the SBI will not return you the money without our complaint.
Customer care people will not try to resolve the problem. more over they will guide us to roam around the respective brach.

This is irresponsible service provided by SBI and they advertise everywhere do shopping using sbi debit card.
Im really feels bad being a customer of SBI.
and they advertise proudly everywhere the largest bank in india.

Dear Sir
Myself Mozahir Alam. Having a saving A/c in SBI, Nalco Corporate Office Branch, Bhubaneswar.
My A/c No. is My A/c number is[protected]
On 26th June I made online payment for TATASKY recharge 3 times, Rs. 5000/- each. 1st and 3rd time transaction of Rs. 5000/- each using internet banking completed successfully but the 2nd time transactionof Rs. 5000 was not completed successfully using ATM Debit Card but the amount deducted from my account but not paid to TATASKY A/c. I met the concerned person of that bank immediately but he assured that within 2 to 3 days the amount will automatically be credited. After waiting 4-5 days I made e-complain. But nothing has happened. Then I lodged a complain in customer care cell and suggested by them to register a written complain. Today I have registered the same but not satisfied from their response.

I am just another user of (no so productive or useful or helpful) SBI bank. For some unknown and stupid reason I choose to have a SBI Credit card and have been paying the price for that mistake for last two month if not more.



I had some fraudulent transaction done on my account about 3-4 months ago and after chasing and following up and filing dispute cases I finally managed to get the money back on my card and now even though a new card has been issued for last two months with one excuse or the other I haven’t been allowed to use my card. First it was new card and I was told it would take 10 to 14 days to get it activated, then when that didn’t work I called again and was told cause my address wasn’t verified, which is very surprising case for last two years I have been receiving my statements and all other correspondence on this address, anyway I confirmed the address again and was assured card will be unblocked with-in 7 days, as this for sure didn’t not happen I called again and this time there was another story that my land line number for my house is not mentioned on account, so I provided that and was again assured that card will be unblocked within 4-7 days. Again this didn’t happen and I called again on 22 July and this time I was told that for some reason my home address again is not verified when I lost my cool and argued about this they told me sorry it’s not home address it’s work address. I was passed around to 6 different people during a call that lasted over 2.5 hours.



I can’t be blamed to think that this all is being done cause SBI bank owe me money rather than other way round. Cause god forbid if I or for that matter any individual would have owed money to the bank, your goons would have stuck their hand down my throat to get that money out. If someone owes you guys money you charge interest, what do you do if you owe people like us money. I am sure not interest is payable as per your terms and conditions.



I just want my money back and don’t want to have any association with such an institute ever again. And would make sure everyone in my circle would know what kind of bank and services SBI has. I have two other credit cards with over 2 lac limit on each and never have ever faced any problems like these may be cause they actually are professional banks and treat their clients as respected individuals. Please get my money back to me asap. That is all I want and stop using people’s money and faith in banks as an excuse to swindle them out of money.

Dear Sir,

This is to inform you that on 6th July, 2010, I had paid my bill for Rs.216/- using my State Bank Debit Card through Tata Indicom Site. I got a payment advice showing "Invalid Authentication at Bank", but the amount has been debited to my account. The statement of account is also attached for your reference.

I checked with Tata Indicom and they say that they have NOT RECEIVED THE PAYMENT MADE THROUGH INTERNET". I have checked with State Bank of India (Fort Market Branch) they say that they dont have any information about this payment because I have pulled the money using Tata Indicom Site.

Since this amount is debited to my account, but the amount is not yet recieved by tata indicom, then WHERE IS THIS AMOUNT CREDITED. No one is giving proper information about this payment. Each one is passing the matter on one another. Though this amount is very small but I want to get the same at the earliest.

Hope this forum would take my complain and do the needful.

Regards,

Mary Ponraj Nadar.
[protected]


Tata Indicom : Transaction Ref no.MSDC[protected]
Tata Indicom : Transaction Status: Invalid Authentication at Bank

Bank Transaction ID : POS PRCH[protected] [protected]

There is an account with State Bank of India dimapur branch which is being run as a correspondent to some foreign bank's correspondent in India. Money is to be deposited in Indian currency equivalent of Stg.pds and that man withdraws the money by ATM cards. They are cheating people at large on lucrative promises.

Vishwas Riswadkar
[protected]@hotmail.com
Mobile no.[protected]

i virendra chandra singhal applied for car loan and submitted Rs 2000/- as processing fee in the jawahar bhawan branch of sbi (in lko) through the cheque no.842158 of punjab national bank(g.b.marg, lko) dated 11/5/10.the loan was not passed and i have unsuccessfuly submitted 3applications for its withdrawal.i would request the authorities conserned to plz look through the matter and return my money.u may contact me through my email id- virendra.[protected]@gmail.com.thank you.

Dear sir,
with reference to the above subject we are forced by AGM MR.Giridhari lal Manawat of SBI Gandhinagar main branch to buy gold coins. The AGM of Gandhinagar Main Branch frightening and dictating the staff fo buy gold coins.
This is very injustice to staff. On 20.07.2010 he forced all the staff and took signature of the staff on debit slip to buy gold but he himself did"nt bought the gold.This is not correct . So please look into the matter and act accordingly.
thanking you.

with regards

I, Md Ainul Khan and I do not have any Credit Card with SBI but time to time I get calls from SBI Credit Card department for payment since 1/2 years in my landline no.[protected]. I have categorically told that I have no card with SBI so you are requested to change my phone no. which is wrongly updated in your record. But there is no improvement till date and today I also got a call from Mr. Chandan Singh from [protected] & [protected]. Now I am bound to lodge a complain with local Police Station and in Consumer Redressal Forum. I do not understand such a Big Bank how it continuous harrassment to a general public without proper data. Please confirm the status immediately.

Sir,

My credit No.[protected]. The sms to my mobile shows Rs.827.11 was due. I am not receiving any statement for the past few months because I thought i am not using the card for the last one year. I cleared the dues outstanding completely. I remember to have received a statement a few months back which has shown no dues. Surprisingly, how that amount was shown as due. My card is valid upto June 2012. Kindly clarify at once.

Thanking you,
V.S.Bhargava

Dear Sir,

I got my user id and password after visiting my A/C SBI branch (Hadapsar,Pune) but not able to login Invalid user id and password error is coming , I am working so how can i go again and again,I contacted many times in customer care center of SBI but got nothing so i am facing a lot of problem. Pls solve the problem ASAP.



Regards

Rakesh
Pune
A/C No-[protected]

I have a concern regarding my credit card of SBI which I had 3-4 years back.
I had not spent the amount of Rs 32,000 which they billed me for some years. Hence I had paid the amount except for this Rs 32,000 which was due and which was spent by me and had called them asking for the receipt or transaction of this 32,000 which they never got back. However in 2008 their collections team came to my house and we had an argument and they said I will have to settle this in anycase. Finally they asked me to pay them Rs 8000 to settle and gave me a receipt (challan) which said final settlement. Also when I was preparing a cheque they insisted I give them cash as its for settlement. Unaware of the procedures since they were being rude on the phone too I gave them cash and accepted the receipt.

After a few months I again started getting calls that I have a debt with them and need to settle it. When I spoke about my payment of Rs 8000 they said its received by them and system is updated as part payment towards Rs 32000 and I need to pay the rest with interest. When I told them about the receipt they said they dont have any such records of final settlement and collections team had not mentioned final settlement in their internal records.

Since the last 2 year I have sent them atleast 30 emails explaining the same and asking for resolution and I have got replies from them since a year that they are looking into the matter and they will revert shortly. Every second week I used to mail again but used to get the same reply. On the other hand I am getting their statements with interests being added. I dont why they are not even reverting back even when I am mailing the head of credit card services of SBI. I have all the mails saved in my account which has all the correspondence of their non co-operation.

earlier onlinesbi webpage was opening in aircle gprs but it is now seen for the last 2 months that the same webpage onlinesbi is not opening because of which i am unable to cary out sbi net banking. i had contacted the aircel customer care and was told that there was no any problem with the operator and advised me to contact SBI .pse do the needful

Ref to the below details

SBI Credit Card No - [protected]
CIBIL OS - Rs 10, 000
Customer Name - Anis ur Rahman
PAN Card No - AIAPR0460K
DOB - 04/06/1979
CIBIL Control no - 43, 34, 04, 855

I have been repeatedly calling them & writting E mails to settle the dues & clear my name from CIBIL. But till time I have failed to receive any response.Pls help.


Trail mails attached below
[protected][protected][protected][protected][protected]
Sat, 17 July, 2010 6:08:50 PMFw: Re: 'CaseID=[protected]' , CIBIL OS Credit Card No [protected] (Cell [protected])
From: Anis <rahman.[protected]@yahoo.com> View Contact
To: feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com... more


[protected][protected][protected][protected]

Ref below trail mail.
Since 30 June 2010, am writting this mail but till time I have not received any response. Neither your customer care people are aware of this card no. Indeed it would be fair, if I would term your services as most pathetic.

[protected][protected][protected][protected][protected]
Dear Concerned SBI Officer,



Ref to the below details & the outstanding that has been reported in CIBIL.



SBI Credit Card No - [protected]

CIBIL OS - Rs 10, 000

Customer Name - Anis ur Rahman

PAN Card No - AIAPR0460K

DOB - 04/06/1979

CIBIL Control no - 43, 34, 04, 855



Ref to the above credit card number. As per my records, there is no outstanding against this card. But it has been reported in CIBIL, that is a outstanding of Rs 10, 000.



I request you to please provide me the

The details of these outstanding so that I can clear immediately & it shouldnt reflect outstanding in CIBIL
If you cant provide the details of these outstanding & there is no record at all then pls report the matter to CBIL & get my name removed from the defaulters list.

Looking forward for any early response & cordination from your side.



regards

Anis Rahman
Cell [protected]

[protected][protected][protected][protected][protected][protected]-

regards
Anis Rahman
Cell [protected]





----- Forwarded Message ----
From: Anis <rahman.[protected]@yahoo.com>
To: feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com; feedback.[protected]@ge.com
Sent: Sun, 11 July, 2010 7:30:08 PM
Subject: Re: CIBIL OS Credit Card No [protected]


Ref to the below mail & the case ID [protected]. Unfortunately, I have not received any response on mail or on call.


regards
Anis Rahman
Cell [protected]






[protected][protected][protected][protected]
From: Anis <rahman.[protected]@yahoo.com>
To: feedback.[protected]@ge.com
Sent: Wed, 30 June, 2010 3:06:46 PM
Subject: CIBIL OS Credit Card No [protected]


Dear Concerned SBI Officer,



Ref to the below details & the outstanding that has been reported in CIBIL.



SBI Credit Card No - [protected]

CIBIL OS - Rs 10, 000

Customer Name - Anis ur Rahman

PAN Card No - AIAPR0460K

DOB - 04/06/1979

CIBIL Control no - 43, 34, 04, 855



Ref to the above credit card number. As per my records, there is no outstanding against this card. But it has been reported in CIBIL, that is a outstanding of Rs 10, 000.



I request you to please provide me the

The details of these outstanding so that I can clear immediately & it shouldnt reflect outstanding in CIBIL
If you cant provide the details of these outstanding & there is no record at all then pls report the matter to CBIL & get my name removed from the defaulters list.

Looking forward for any early response & cordination from your side.



regards

Anis Rahman
Cell [protected]

Dear Sir/ Madam,

I had applied for Demat account in Mar'10 in SBI, Civil Lines Branch, Saugor (Sagar) 470002 in the guidance of SBI Demat A/c executive Sh. Vaibhav and handed over the form to him. After One month he intimated me that in demat opening form my signature are missing. In Apr'10 again after proper filling the form & with proper documents i courier him and he confirmed me the receipt of form.

Now after approx 4 months, my SBI demat A/c is still to open and now your executive Mr.Vaibhav (Bina) not responding to my calls. His behavior is just damaging the image of State Bank of India in my mind. So, I request you to take needful action against him. and advice me that should i go for other demat a/c products. In other companies my demat a/c may be opened in one week time only.


I am waiting for your response.

Thanks

Regards
CA. Atal Ram Chhatri
Mobile No. [protected], [protected]
email ID:- atalram.[protected]@jalindia.co.in





West Block-VII, R.K.Puram Branch (1076). But today 40 days have gone passed and till date i had not received any response from your side. While SBI says it will be open in only 10 days.

I contacted to concerned person many times but he said that this is not in his hand it will be done by Mumbai Head office. So i want to know that who is responsible for the delay of 40 days.
Please clarify for delay of one month.

Please sort out this as early as possible.

Regards
Ashwani Kumar
Mob.No.: [protected], [protected]
Email: [protected]@gmail.com

Respected Sir/Madom

My self is Ajay Mehndiratta working as Software engineer in reputated MNC.

I would like to draw your attention towards SBI Credit Card recovery agents threat calls.

I had a SBI credit card which account no is [protected] in 2007, I used this card and pay the bill through cheque but after some time got call from sbi credit card department that your cheque is dishounered by bank.

I contacted my bank and ask the reason that why my cheque is dishounered so they replied that this is not your fault bcz your account have sufficient balance but cheque is presented in wrong way by sbi cards.

Then I called customer care and told them the whole story they accept there fault and then I request them to close my account and block my card immediately and told them if still they face any problem in clearing my cheque, they can collect my bill amount i.e. only 500+ as cash any time.

Now around after 3 years I got call from there recovery agent that you have due of 10000 rupees and pay it immediately otherwise they take threating action againts me.

I heard from lots of peoples that SBI credit card are fraud and they appoint recovery agent who are criminal and threating the public. I know that RBI made rule that no bank can appoint recovery agent like this.

I don't understand SBI bank is the leading bank in India and its a nationalized also and still doing same full act.


You are requested to take very strick action against them.


Thanking You
Your Sinercely
Ajay Mehndiratta
[protected]

Dear Sir

I gave request for transferring the account from Ambattur branch To Jafferkhanpet , i also submitted my pass book in jafferkhanpet branch while giving request (15/6/2010). my account is showing the branch name as jafferkhanpet branch for the last one month , but still my pass book is not been processed from the ambattur branch , So i request to raise the complaint on the Ambattur branch regarding the same and process my request as soon as possible ,

My name isSANDHYA DEVI and my saving account no. is [protected] .
I applied For New card .THREE month has passed but still I did not get it.
Please Let me know wat is the reason behind this

This is the mail sent by me to SBI Customer care:

This is Mayur Kulshreshtha, having a/c [protected] with SBI, Bodla Branch, Agra. My account has been debited by Rs. 4000=00 when I tried to make transaction on[protected] at ICICI ATM on JIIT Sector-62, Noida. During the transaction I had not recieve the money and the slips for the transactions. In this context I had already made a complaint to the Customer Care no.[protected] but they didn't register my complaint and said that check your Account after 24 hours of the issue so i did the same but the money is still not credited in my account.

so, please resolve the problem as early as possible. Do need ful in this matter.

Hello,

This is regarding card i holding which is going to expire on 11/08.
card No. [protected]
My mobile number [protected]

There are too many issue with this card.
1.I haven't received any pin number for this card yet.
2.I haven't signed it neither operated.
3.It was a free subscription card when I aplied for it,I was told this.
4.I haven't applied for any insurance.

Now the situation is like that when I am not using it i am receiving bills for it.
I did not fay for it.
I received call for it.
When matter escalated executive told she will cancell insurance.

Again I received call for not payment.
I asked about reason and process to return the card
and i was informed will call back, had received no call.
contacted local SBI branch nerul for returning of card,
where they refused to do so?

I went out of country for bussiness purpose.
Still my familly received call, causing stress to them.
Inspite of being told the status, call happenning to come.
It was happening repeatedly for a week.
who is responsible for it?

Now i received the bill again for amount of Rs. 2060.75
I called helpline and executive asked for the complaint.

I have some questions:
1.I haven't received PIN number without which how card is activated?
2.I haven't applied any insurance not by any call and not signed any document,
How I can be charged for that?
3.Who is responsible for the stress caused by your executive to my familly in my absence,
specially my mother who is patient of low blood pressure?