State Bank of India [SBI] Complaints & Reviews

fine arr adjustment
HOME LOAN A/C NO [protected]
BRANCH SECTOR 10 PANCHKULA

After first year payment of all installment SBI home loan. i request them for Statement and after watching statement they found there is a mistake in there System.

in my every installment they were cutting amount with FINE ARR ADJUSTMENT DE approx 1000 every installment WITH INTEREST.

NAME SANDEEP KUMAR
#427 ANAND VIHAR BALTANA
MOBIL NO [protected]

RESPECTED SIR,

I HAVE A/C NO[protected] IN NAME OF MRS. MALTI WITH SBI BANK BRANCH BELSAR RAGARGANJ(5460) BRANCH MANAGER RAM JAS.

I HAD DEPOSIT A CHEQUE NO 774946 ON 13/05/2010 IN THE BANK BUT TILL DATE THERE IS NO STATUS OF MY CHEQUE.AND ALL THE THE PERSON OVER THERE ARE MIS GUIDING US.THEY ASKING SUM MONEY FROM FARMER FOR DOING THERE WORK FAST.
SO PLEASE TAKE SUFFICIENT ACTION ABOUT MY PROBLEM.

REGARDS,
MALTI DEVI

SIR/MAM,

IT WILL BE GREAT PLEASURE ON MY PART IF YOU PLEASE VERIFY MY ACCOUNT'S TRANSACTION. AT THE SAME TIME I WANT TO STATE YOU THAT I HAD MADE A TRANSACTION THROUGH MY SBI ATM CARD, THROUGH SYNDICATE ATM(LOCATED AT JESUKRUPA COMPLEX, OLD AIRPORT ROAD, BANGALORE, KARNATAKA). DUE TO SOME TECHNICAL PROBLEMS I COULD NOT RECEIVED THE AMOUNT OF RS. 500/- . BUT THE SAME AMOUNT WERE DEBITED FROM MY ACCOUNT ALONG WITH A SERVICE TAX OF RS20/- THERE WAS NO RECEIPT FOR THIS WRONG TRANSACTION. I JUST WAITED FOR A WEEK TO AUTO CREDIT THE MISSING AMOUNT. BUT THERE IS NOT RESPONSE FROM YOUR SIDE.

PLEASE VERIFY ALL THE INFORMATION AND HELP ME CREDIT THE MISSING AMOUNT TO MY ACCOUNT AS SOON AS POSSIBLE.


FOLLOWING ARE THE RELEVANT DETAILS:-
NAME OF A/C HOLDER - SUMIT KUMAR THAKUR
NAME ON THE CARD -- SUMIT THAKUR
A/C NO[protected]
BRANCH -- KOKRAJHAR, ASSAM
ATM CARD NO- 622-[protected]
DATE OF INCIDENT- 24TH MAY ,2010
MY CONTACT -- [protected](IF REQUIRED)


THANKS & REGARDS
SUMIT THAKUR
(A CUSTOMER OF SBI)

from
I.SALEEM KHAN,
8/11 pallam st,
ambattur,
chennai-53.
to
SBI CREDIT CARD.
respected sir/madam,
SUB:::CANCELLATION OF MY SBI CREDIT CARD.........
my card is not actived for more than 5 to 6 months.I have made a report many times to sbi costomer care. But as they said i dint get any new card til now. So thats why i want to cancel my credit card.
CARD NUMBER-[protected].
DATE OF BIRTH-09/03/1962
MOBILE NUMBER-[protected]
EMAIL [protected]@gmail.com
HOPE MY CARD WILL BE CANCELED .PLEASE INFORM ME THROUGH THE DETAILS GIVEN ABOVE.............
thanking you,
I.SALEEM KHAN

I WAS OFFERED A CREDIT CARD FROM SBI WITH THE FOLLOWING CRITERIA:

01. IT IS A LIFETIME FREE CARD.
02. 4% CASH BACK ON EVERY PURCHASES (APPEARING IN NEXT MONTH STATEMENT).
03. 0% FUEL SURCHARGE ON ANY PETROL BUNKS FOR ANY RANGE OF AMOUNT.
04. RS. 250/- WOULD BE CHARGED AS JOINING FEE HOWEVER AN AMOUNT OF RS. 300/- CAN BE WITHDRAWN FROM ANY SBI ATM POST RECEIPT TO THE CARD WHICH WOULD NOT BE BILLED AND NO CHARGES WOULD BE LEVIED.
05. CREDIT LIMIT WOULD BE ABOVE RS. 1.25L OFFERING WITH A PLATINUM CARD.

I ACCEPTED THE OFFER AND WITHIN 15 DAYS I GOT MY CARD. WHEN I RECEIVED THE CARD THERE WAS NO BROUCHER OR A WELCOME LETTER STATING THE ABOVE POINTS. I GOT A SILVER CARD WITH 80000 LIMIT. THE BEST POINT WAS I WAS OFFERED THIS CARD AGAINST A CREDIT LIMIT AVAILABLE ON ANOTHER CREDIT CARD.

I'M SUPRISED THAT SUCH A BIG FRAUDS ARE HAPPENING IN THE FINANCE INDUSTRY AND NEITHER RBI NOR THE FINANCE MINISTRY HAS A HAND ON IT. SBI BEEN A GOVERNMENT UNDERTAKING IS FOLLOWING SUCH MAL-PRACTICES THEN WHAT CAN BE EXPECT FROM PRIVATE PLAYERS.?

CAN SOMEBODY (HEAD AUTHORITIES) LOOK INTO THIS AND SAVE OUR COUNTRY OTHERWISE ONE FINE DAY THE DEBT CRISIS ON CREDIT CARDS WOULD GIVE A BIG BANG ON OUR ECONOMIC.

I had a T L PERSONAL LOAN PER with ACCOUNT NO:[protected] from the above-mentioned Bank.As per the STATEMENT OF ACCOUNT released , the loan is totally settled,and,no dues
statement for it has been issued by the
Branch Manager,SBI SPM,Branch,HOSHANGABAD.The loan account
closed on 30.6.2008.Even,then ,this Bank constantly recovered the instalment and
excess amount @3000 per month and more from
my saving account at SBI UDAYACHAL BRANCH,BHOPAL WITH BRANCH CODE 07932.
I request you to enable me to have my excess recovered amount constantly through SI after 30.6.2008to refund for me till the last recovery made from my account with full applicable interest to me at the earliest possible.
[protected][protected][protected][protected]
My Existing Saving Pass BookACCOUNT NO.
AT SBI UDAYACHAL BRNCH AT BHOPAL IS
[protected]
[protected][protected][protected][protected]
Name of the Customer:
:SHIVKUMAR DEHARIYA SHIVESH
Address: E-58,SANGEETA ENCLAVE,VARDHMAN
GREENCITY,OPP-DEVMATA HOSPITAL,AYODHYA NAGAR BY PASS ROAD,
BHOPAL-462041

Dated : 07th June 2010

From
Ram Bilas Agarwal
AD 30 Saltlake City
Kolkata - 700064


To
State Bank of India
SBI Cards & Payments Services Pvt Ltd
DLF Infinity Towers
Tower ‘C’, 12th Floor, Bldg – 3
Block – 2
DLF Cyber City
Gurgoan – 122002
Haryana


Dear Sir,
Re: Credit Card No [protected] 5153

Account No [protected] 3456
With reference to above I beg to inform you that I had received a demand notice no DLN_PA_APR-10_15128 dtd 02nd April 2010 from your advocate Mr Subodh K Pathak, Pathak & Associates, 27A, South Ganesh Nagar, Delhi 110092, and is surprised to note that a demand is still outstanding in my credit card account.

I beg to inform you that I am a Cancer Patient due to my bad and deteriorating health I had already settled my credit card account and paid the entire settled amount pending against my credit card account through your agent in Calcutta whose copy is enclosed.

After paying the full settled amount I had recd a call from your Calcutta office whose tel number is[protected] and [protected] that a sum of money Rs 700/- ( Rupees Seven hundred) only is required to be paid to settle the above mentioned account as, “we are not in position to send the settlement for processing as 0 balance’. After paying the said amount whose copy is enclosed, I enquired several times in the abovementioned numbers for my 0 balance settled statement and they had always replied that it is under process and you will get it soon. But in vain I had not received it till now.

On 4th of this month one Mr Singh who called me from a telephone no[protected] and asked me to resettle the account and said as the previous settlement was void. When I told him that I had already paid and settled my credit card account with your bank and I will be receiving the settled credit card statement soon from the Credit card department, then your agent started bullying and threatening me and started using cheap abuses and showed fists if I will not pay him. Mr. Singh even told me that why don’t you die then you will not have to settle the account. As I am a cancer patient and a senior citizen and had already settled my account then why will your agent call me on my mobile regularly and disturb me unnecessarily. Now this has opted me to take serious action against you and your agents and file complaints to the desired departments. The office is in camac street in ‘Fortuna Building’ Kolkata.

So I request you to look into the matter with immediate effect and not to disturb me and provoke me to take any unnecessary other actions against you or your agent.

Thanking you

Yours faithfully
Ram Bilas Agarwal



cc: 1) Advocate, Subodh K Pathak


2) Consumer Complaints Department, Credit Card
Reserve Bank of India

3) Senior Citizen, Consumer Forum
Kolkata

4) The Office In Charge
Bidhan Nagar Police Station
Kolkata

Hi, I am Angala Eswari Mariappan. I am using SBI -ATM-CUM Debit card. I have paid my bill using this Debit card on 08/06/2010 in Naidu Hall Shopping centre. They have swiped my card twice and they have told that its not working on that machine. Hence we paid through another credit card. Now when I checked my transaction details, its been showing that the amount was deducted from my accound. So I need to know that transaction details for whom I have paid. My Debit card number and the transaction id is below. this was the statement on 08/06/2010. Please check and revert back. Also please help me in receiving this money back to my account, if it's been mistakenly done.

POS PRCH
[protected] [protected]

Account No: [protected]

This is Rupesh kumar, a businessman from bhagalpur (bihar).

i had purchased two drafts from sbi bhagalpur city branch last year, both of which were misplaced by the courier serivce.

I had already informed the draft issuing branch the matter and ask for the stop payment and issuing me the fresh draft of the same amount.

During this i was informed from the bank side that this matter will be solved by the SBI Service branch, Sansad Marg, New Delhi.

I was told that when SBI Service branch issue the non payment advice to the SBI Bhagalpur city branch,
then only the branch will issue me the fresh draft of the same amount.

All this matter is of the july month of last year(2009), and till date i didn't got any solution in the same matter.

Regarding to this, i personally visited the SBI Service Branch, New Delhi, but didn't found any positive solution.

I simply can not understand that is this the way of working of the nations largest bank of india?


Is this the way the bank deals with its customers?

Is there any one who can help me in this matter??????

Dear Sir,
It is bring into your kind knowledge that I have deposited a cheque of SBI ORAI
as amount of 51023/- in ICICI Bank Branch-Govindnagar Kanpur on dated
14-01-10 but unfortunatly Cheque has lost in Transit. After sencere followups with ICICI Bank, Bank send me a letter of Stop Payment and NOC about cheque from Drawee Bank SBI ORAI and also Team of ICICI are following sencerly with SBI ORAI. I have also gone many...

SBI is not giving prior information about changes that are getting debited from customer’s account.
On 29-May-2010, I asked for a duplicate passbook as my original one been lost. I have been asked to give a written request. I did same and took a new passbook from "Customer Mitra" counter. Next day, I saw(online) 100/- Rs have been deducted from my account : No one told me about 100/- charge to get a duplicate passbook.
On 31-May-2010, I put a online request thru OnlineSBI.com a cheque book (previous was issued in 2007). 2-3 days later I saw 75/- Rs have been deducted from my account - there is no information on request page about charges.
On 09-Jun-2010, I deposited some money from a SBI branch which is very near to my office. A day later I checked my account and saw 50/- Rs been deducted from my account due to Intercity Transaction - Again the person who accepted my money has not inform me about this changes.
At the same time, I saw a labor boy who put 500/- Rs into his account so his family in his village could get that money but he also deposited money without realizing that his family would able to use only 450/- Rs.
I DON’T HAVE ANY PROBLME WITH CHANGES BUT THE ONLY THING THAT THY SHOULD GIVE PRIOR INFORMATION. SUCH INFORMATION COULD BE HELPFULL FOR PEOPLE LIKE LABOR BOY.

From
Shaikh Imtiyaz Ismail
RBI 583/10
Railway Quarters
Tadiwala Road
Private Road
Pune
A/c No.[protected]
To,
The Branch Manager
Bank of Maharashtra
Bhawani Peht. PUNE



I have tried to withdrawal from SBI ATM at pune station building sum of amount Rs 200. on 13/06/2010 in morning about 09:00hrs but massage displayed on screen that last transaction has been canceled and on receipt "unable to proceed". then i tried two more times same receiving same reply. then i had tried from ICICI Bank ATM just behind SBI ATM but again same reply comes. One more time I had try from Bank of Maharashtra ATM Sangamwadi branch this time i gate my money but in statement i see that my 800Rs. will be debited from my account which i cant get from ATM centre.

I requested you to please do the need full to credit this amount to my account.




Shaikh Imtiyaz Ismail
A/c No[protected]

PL refer my complaint dated 3rd June&9th June2010 and ID allotted vide your atuogenerated reply no.[protected]-596 which are yet to resolved.I am SBI retired officer/staff my PF index No.0664677 and eligible all staff benefit.Dishonour fee and financial charges levied on protectionplus insurance charges which should not be charged. I request you pl consider my request on the basis of staff and arrange to refund fee on account of dishonour and financial charges viz. Rs.300/- & Rs.207.67 at the earliest possible under advise to me.
B.K.PANDEY,MMIG/A/63,SECTOR A,
SITAPUR ROAD YOJNA,SBICOLONY,
LUCKNOW U.P.
MOB NO.[protected]

Hi
I am using SBI credit card since 2004, in July 2007 SBI card division offered me a over draft of 20000 which was wrongly delivered to some other address.In august 2007 I logged a complaint with SBI card division to withdraw the amount from the statement as I have not received the draft. They assured me of the same and asked me to wait 7 working days. in September also over draft amount of 20000 was reflecting in my statement,I requested bank again to remove the amount from the statement as I have not received the amount, they again assured me to do the same in next 7 working days. at the same time they started collecting EMI amount for the given 20000 rupees. In next month October 2007 I asked bank to close my card and settle the amount whatever principle amount due on me and close the card, reply come from bank side saying that they will remove the amount in coming month. I paid the bank 3 EMI for this 20000, which I have never received. from January 2008 I wrote a final mail to SBI card division to close the credit card account and settle the matter but despite all this they forward my matter to collection agencies, as I stopped paying them from January 2008. Due to collection agencies harassment behavior I changed my mobile number and decided not to pay until the back contact me. Then I started communicating with bank with email only. But bank by that time made due principle amount (8000) to 70000 which I refused to pay to bank as the entire delay in the process to close the card account was from bank side.
Now bank is asking me to pay 25000 and settle the case, which i am not willing to do, as the principle amount due on me was mare 8000 rupees. Also bank had forwarded my matter to CIBIL, I would like expert to suggest me what steps I should take to close this matter.

Sir,
Every month I am paying Rs1300/- approximately.for a total outstanding of a little more than 17000/-.But there is no reducing in the amount total outstanding.I am not purchasing anything for the lat one year and more.I strongly believe that some one is pinching away Rs one thousand every month.Last month I even received one letter from the Head Customer Service addressed to Mr Gilbert V M Orient clothing co pvt Ltd and then my school address at Periakulam.That means some other guy is using my credit card no under this name and siphoning off my money.I am not working in any clothing company and my name is V.Arul thumbi GILBERT Not Gilbert V M.
Kindly advice if I have to see an auditor or the cyber crime police dealing with credit card cloning.

his is to inform that, for the month of May 2010 I deposited the cheque in one of the SBI branch, cheque dated was 25th May 2010 & the payment due date was 30th May 2010. Now I am getting calls that they have not recieved the payment. Then also I am ready to make the payment, but recovery department of SBI card is telling that now I have to make payment of June month as well. I informed them that usually due date of June will be 30th June 2010 and I cannot make payment before 25th June in reply they replied that in this case I will be getting call from their recovery department.

Without my fault, because it is their liability that they lost my cheque & how can SBI threat me of continuously calling. I again deposited the cheque for May 2010 bill.

Please take action regarding this.

My contact No. is [protected]

Shafeek Shaikh

My saving account no.is [protected] Named Jitendra Pandey. I have already submitted my complaint to SBI bank on dated 10/05/2010 Complaint ticket No.AT[protected]. Regarding incorrect transaction in my saving account on dated 07/05/2010,. I have done withdrawal of Rs 10,000.00 only once, but in my mini statement it is showing two times withdrawal of Rs.10,000.00, ultimately Rs10,000.00 is showing short in my saving account.

I Have submited complaint to SBI Bank Narendra Nagar (code 11587), Nagpur on 10/05/2010. but no action is taken by them from last one month. I am continuosly calling customer care to solve the problem but no proper response from them also.

I am in need of money please solve my problem at the earliest.
Reply me at [protected]


Regards
Jitendra Pandey
[protected]

Dear All

It was the worst day in my life that I never seen, My dad was sick and he is been admitted in hospital.

I was about to pay the advance for the treatment, Even we have a advanced network available , still pos transaction on the hospital was failed, and worst case is , my money has been debited from my account and not been credited to the hospital.

Getting into the SBI Help numbers is very hard and I have register my complaint against the transaction and provided all the information,

SBI says it will take 45 working days to refund the amount, Do you guys think having a core banking this should much time.

Is it that much hard to track this and refund the money.

Kandasamy R

Hello All
Finally I’m writing here just to ease my anger what SBI customer care and its selling agents have given to me in last 5 months. I was offered an SBI Platinum card in Feb-2010 with the joining fee of Rs. 1500 and in return I was promised couple of benefits like… A gift voucher worth Rs. 1450 after accepting the card, Minimum 10-25% waiver on any air tickets, No transaction charges on IRCTC, No surcharge at any petrol pump with no limit on minimum value, No conversion charges if card is used abroad, 5-10% discount on departmental stores..etc
I’ld say don’t even believe any SBI manager, since I was also ensured again and again by him while taking the card.
Below is the mail chain which I followed up with highly unprofessional SBI customer care-

The rediculous solution given to me by SBI customer care today on June-09-2010 after almost 5 months is:”Sir, money charged cannot be refunded neither it can be compensated in any way. As a solution, a strong feedback is already given to the sales manager, so you’ll not have any miscommunication in future from our side. If you want to close your card please tell us”

Fw: ‘CaseID=[protected]′ Regarding: W[protected]

more details at: http://www.consumercourt.in/credit-card/19546-strictly-avoid-any-sbi-card-agent-...⇄

I issued my net banking kit from SBI Hata Kushinager. Bur kit was not working proper and the person who caring department of net banking and ATM did not provide any help.