State Bank of India [SBI] Complaints & Reviews

Hi, I had subscribed to a SBI Railway Credit Card last year. The agent said that SBI was charging a one time fees of Rs.500 and will not have and annual charges.
This month the Bank has charged me an annual fees of Rs.300 + taxes.
When I tried to call the customer care the IVR is not validating the TPIN. There is no option to reset the TPIN. They are not responding to mails also.
How am I supposed to even register a complaint?

To,
The Branch Manager,
Narkeldanga Branch
State Bank of India,
Kolkata - 700054

Sub: Regarding the Fine Arrear adjustment

Dear Sir,

As per the discussion with you on 03/05/2010 (which was the sixth visit to your branch for the same purpose), the fine arrear adjustment amount which was debited from my loan account , [protected] from Sep'09 to Apr'10 on a regular basis without any valid reason, was to be refunded back to me within a week along with the interest amount for that (if deducted). But as the week has been passed already without getting the money back, I am quite disappointed with the service.
For your kind information sir, I have already given you a written application regarding this almost one month back and I have also visited the RACPC branch at Jeevan-Deep building of Park Street on your insistence to check whether there was any valid reason for this arrear. They found no reason for that as the interest rate was settled as -2.25% from your SBPR as per the loan sanction letter and at the time of inception it was 10.5%. They also found that the interest rate gradually came down and I never missed any EMI amount as it gets deducted from my salary account with SBI as an auto -debit.
So sir, finding no other alternative I am writing this mail with an expectation that it will be sorted out very early as it is already been one and half month I am visiting your branch for this. Please understand sir, being a service holder it is quite tough for me to pay a regular visit to you for the same cause.
Please help in getting the amount back as early as possible and let me know if I need to do anything else for getting that.
Thanks in advance in anticipating your cooperation in settling this issue and expecting an early response from you.

Monoj
(loan a/c no : [protected])

RESPECTED SIR,

WITH DUE ,

Respected sir/madam,
I self Rasheed khan from Raipur (chhattisagrh). i WAS aplly 4 credit cards in sbi @ 2007. but I DONT get Credit card from sbi . I suffer last 2 years for payment remander in Phone calls of sbi credit cards DELHI .
they used bad wards during phone calls . they call any time .they warning me for BLACK LIST my name is Add.

Please help me soon please.........
YOUR FAITHFULLY

RASEED KHAN
MOB.+[protected]

Dear sir
Myself and my wife had submitted / applied for home loan from SBI Janakpuri during April 2010 for purchase of residential flat in Bangalore to be constructed by IRWO (Indian Railway Welfare Organisation) which is a non profit organisation set up in 1989 and since then had completed successful housing projects for railway employees. Its headquarters is at Shankar Market, New Delhi. IRWO had floated setting up of Rail Vihar Group Housing scheme in Guniagraha, Bangalore.
In its process, SBI had sought clarifications regarding title of land/ sale deed of land etc from IRWO. One such thing is the verification of land at site for which they had sent an official from RACPC Bangalore who had inspected the land and sent their report.
The second is the verification/ scrutiny of original papers pertaining to the land/ sale deed/ title by their advocate. Since IRWO is headquarterd at Delhi all the original documents are kept in the Delhi office with copies of the same with the Project Manager's Office at Bangalore. Curiously, SBI has sent an objection through its official in RACTC office in Parliament Street saying that since the original documents are not available at Bangalore they cannot process further; Upon our request to send their advocate in Delhi to verify the documents kept at IRWO office in New Delhi they refused and are in no mood to process the matter. Even IRWO management are surprised and have stood by us to give whatever help they could but it is on the part of SBI to understand the customer and his difficulties.
I therefore seek your kind intervention and intimate SBI to take up the issue in the right spirit so that home loan is sanctioned without further delay.
Thanking you
Yours faithfully
M.S.Sridhar
& Uma Sridhar

respected sir/mam. my name is sandeep sharma and my SBI acc no. is
[protected].I did transaction of Rs.300 on 19/jun/2010 from
oriental bank of commerce ATM ....money has been counted by the
machine but it will not been through out by the machine and i received
a slip in which it was written "UNABLE TO DISPENSE" the I again try to
withdraw Rs 300. still the result is same machine counted the money
but not through the money out then i thought may be RS 100 note is not
there in the machine ...I fill Rs.500 again the result will be same
machine counted the money but not through it out ....then I go to the
State bank of patiala ATM to withdraw money the money has been
successfully withdrawn....during day time I did all these......In the
evening i went to take the mini statement of my account on the same
day
(i.e.19/06/2010) and
RS.320 , Rs 300 and E-POS debited from my account on 19/06/2010 when
i take the mini
statement from SBP atm.I agreed that Rs 300 and E-POS should be
debited from my account but that Rs.320 how it was debited (give me
the reason) if the machine not though the money out ............I mean
to say i lost Rs.320 ....so please
return my money to my account as soon as possible ...i also logged the
compliant but there is no action been taken against that complaint my
complaint no was
AT[protected].................the reply of the complaint that please
contact to customer care no.[protected] when i make call the computer
said "YOU SEEM TO HAVE DIALED THE WRONG NO."please also give me the
toll free contact no. of state bank of india also

This is to bring into notice that SBI Cards division are mentally torturing people nowdays. Matter is that someone has used SBI card and wrongly mentioned my home contact num; for which I've been rcvng ample num of calls everyday from their Gurgaon Office or DSA. It was already mentioned clearly to telecallers but they still calling and disturbing us. Last call was recvd by Mr. Niranjan with whome I've spoken myself day before yesterday but still they keeps on calling. It is very much irritating.

Just looking for some substitute now.

Rgrds,
Hanish

I hold a savings A/C vide[protected] at forest park branch bhubaneswar.On9-5-2010 i used sbi atm at chandi chhak for withdrawing Rs1000 the money was not dispensed to me as the power supply was cut off.However I could withdraw the money from another ATM but in the mini statement an ammount of Rs 2000 was debited against Rs1000.Hence it is requested to look into the matter and credit Rs1000 to my A/C immediately please.
S.K.SATAPATHY

card No; [protected]
Never used or punched
got cancelled on the very first month.
receing threat calls.
harassment to my old age parents by the agents.
accumulated an amount of 15,792.29/- against my name as interest.
There was condition on the form to punch card within 90 days.
But I never punched instead returned it back after cutting it into four pieces.
Want permanent riddence.
regards
Sanjay Samyal

dear sir,

my a/c account no. [protected] sbi branch code 6986 singhpur shahdol myname is ram sushil sharma s/o shri baboo ram sharma.
sir mera a/c 6 month se issue he mera atm card 5 aaply karne baad bhi nahi mila he mujhe widrawal karne me badi problem hoti he.
sir pls send me atm card.
thanks.

yours,
ram sushil sharma ( c.o. )
mob. [protected]
a/c . [protected]

i !!

I have an account with SBI BHATPAR RANI,DISTICT DEORIA UTTAR PRADESH. I was shocked by seeing ATM Mini statement when i went to ATM on 18 JUN. Instead of 18jun transaction it was showing 10,000/- debit on 18th jun

I havent visited any ATM on 14thjun, Bank employees are not responding to this issue properly, finally i mailed to Managing Director of SBI, i got a reply saying that SBI is not responsible and they are asking me to approach SBI .

As i have an account with SBI A/C NO IS [protected], is it not the responsibility of SBI??

Suggest me as i lost my money as well my valuable time and energy
EMAIL-ADDRESS VIKAS1.[protected]@GMAIL.COM

This is to state that i am Sudheer Tiwari having S/B account no - [protected]. at SBI Bhayander (W) branch. My SBI ATM card No[protected], is lost. It is requested that my this ATM card may be blocked. I have also lodged an FIR with the police station. I also request you to issue me another SBI ATM card please.

Thanking you

sudhree tiwari.

Hi,

I am working with Wipro and have salary account with SBI.

I have made request for my salary account transfer from SBI PBB Bangalore to SBI Chinchwad, Pune on Wednesday, June 24, 2009 and it's almost one year now and I am still chasing up people for the same!!!!!

Providing all detailes, I am chasing up on following email addresses:
helpline.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in; wiprohelpline.[protected]@sbi.co.in; agmr1.[protected]@sbi.co.in; krishnan.[protected]@sbi.co.in; sbihelpline.[protected]@vsnl.net

As I am out of India, became helpess with no response from SBI.

Could you please help me out for my account transfer?

fine arr adjustment
HOME LOAN A/C NO [protected]
BRANCH SECTOR 10 PANCHKULA

After first year payment of all installment SBI home loan. i request them for Statement and after watching statement they found there is a mistake in there System.

in my every installment they were cutting amount with FINE ARR ADJUSTMENT DE approx 1000 every installment WITH INTEREST.

NAME SANDEEP KUMAR
#427 ANAND VIHAR BALTANA
MOBIL NO [protected]

RESPECTED SIR,

I HAVE A/C NO[protected] IN NAME OF MRS. MALTI WITH SBI BANK BRANCH BELSAR RAGARGANJ(5460) BRANCH MANAGER RAM JAS.

I HAD DEPOSIT A CHEQUE NO 774946 ON 13/05/2010 IN THE BANK BUT TILL DATE THERE IS NO STATUS OF MY CHEQUE.AND ALL THE THE PERSON OVER THERE ARE MIS GUIDING US.THEY ASKING SUM MONEY FROM FARMER FOR DOING THERE WORK FAST.
SO PLEASE TAKE SUFFICIENT ACTION ABOUT MY PROBLEM.

REGARDS,
MALTI DEVI

SIR/MAM,

IT WILL BE GREAT PLEASURE ON MY PART IF YOU PLEASE VERIFY MY ACCOUNT'S TRANSACTION. AT THE SAME TIME I WANT TO STATE YOU THAT I HAD MADE A TRANSACTION THROUGH MY SBI ATM CARD, THROUGH SYNDICATE ATM(LOCATED AT JESUKRUPA COMPLEX, OLD AIRPORT ROAD, BANGALORE, KARNATAKA). DUE TO SOME TECHNICAL PROBLEMS I COULD NOT RECEIVED THE AMOUNT OF RS. 500/- . BUT THE SAME AMOUNT WERE DEBITED FROM MY ACCOUNT ALONG WITH A SERVICE TAX OF RS20/- THERE WAS NO RECEIPT FOR THIS WRONG TRANSACTION. I JUST WAITED FOR A WEEK TO AUTO CREDIT THE MISSING AMOUNT. BUT THERE IS NOT RESPONSE FROM YOUR SIDE.

PLEASE VERIFY ALL THE INFORMATION AND HELP ME CREDIT THE MISSING AMOUNT TO MY ACCOUNT AS SOON AS POSSIBLE.


FOLLOWING ARE THE RELEVANT DETAILS:-
NAME OF A/C HOLDER - SUMIT KUMAR THAKUR
NAME ON THE CARD -- SUMIT THAKUR
A/C NO[protected]
BRANCH -- KOKRAJHAR, ASSAM
ATM CARD NO- 622-[protected]
DATE OF INCIDENT- 24TH MAY ,2010
MY CONTACT -- [protected](IF REQUIRED)


THANKS & REGARDS
SUMIT THAKUR
(A CUSTOMER OF SBI)

from
I.SALEEM KHAN,
8/11 pallam st,
ambattur,
chennai-53.
to
SBI CREDIT CARD.
respected sir/madam,
SUB:::CANCELLATION OF MY SBI CREDIT CARD.........
my card is not actived for more than 5 to 6 months.I have made a report many times to sbi costomer care. But as they said i dint get any new card til now. So thats why i want to cancel my credit card.
CARD NUMBER-[protected].
DATE OF BIRTH-09/03/1962
MOBILE NUMBER-[protected]
EMAIL [protected]@gmail.com
HOPE MY CARD WILL BE CANCELED .PLEASE INFORM ME THROUGH THE DETAILS GIVEN ABOVE.............
thanking you,
I.SALEEM KHAN

I WAS OFFERED A CREDIT CARD FROM SBI WITH THE FOLLOWING CRITERIA:

01. IT IS A LIFETIME FREE CARD.
02. 4% CASH BACK ON EVERY PURCHASES (APPEARING IN NEXT MONTH STATEMENT).
03. 0% FUEL SURCHARGE ON ANY PETROL BUNKS FOR ANY RANGE OF AMOUNT.
04. RS. 250/- WOULD BE CHARGED AS JOINING FEE HOWEVER AN AMOUNT OF RS. 300/- CAN BE WITHDRAWN FROM ANY SBI ATM POST RECEIPT TO THE CARD WHICH WOULD NOT BE BILLED AND NO CHARGES WOULD BE LEVIED.
05. CREDIT LIMIT WOULD BE ABOVE RS. 1.25L OFFERING WITH A PLATINUM CARD.

I ACCEPTED THE OFFER AND WITHIN 15 DAYS I GOT MY CARD. WHEN I RECEIVED THE CARD THERE WAS NO BROUCHER OR A WELCOME LETTER STATING THE ABOVE POINTS. I GOT A SILVER CARD WITH 80000 LIMIT. THE BEST POINT WAS I WAS OFFERED THIS CARD AGAINST A CREDIT LIMIT AVAILABLE ON ANOTHER CREDIT CARD.

I'M SUPRISED THAT SUCH A BIG FRAUDS ARE HAPPENING IN THE FINANCE INDUSTRY AND NEITHER RBI NOR THE FINANCE MINISTRY HAS A HAND ON IT. SBI BEEN A GOVERNMENT UNDERTAKING IS FOLLOWING SUCH MAL-PRACTICES THEN WHAT CAN BE EXPECT FROM PRIVATE PLAYERS.?

CAN SOMEBODY (HEAD AUTHORITIES) LOOK INTO THIS AND SAVE OUR COUNTRY OTHERWISE ONE FINE DAY THE DEBT CRISIS ON CREDIT CARDS WOULD GIVE A BIG BANG ON OUR ECONOMIC.

I had a T L PERSONAL LOAN PER with ACCOUNT NO:[protected] from the above-mentioned Bank.As per the STATEMENT OF ACCOUNT released , the loan is totally settled,and,no dues
statement for it has been issued by the
Branch Manager,SBI SPM,Branch,HOSHANGABAD.The loan account
closed on 30.6.2008.Even,then ,this Bank constantly recovered the instalment and
excess amount @3000 per month and more from
my saving account at SBI UDAYACHAL BRANCH,BHOPAL WITH BRANCH CODE 07932.
I request you to enable me to have my excess recovered amount constantly through SI after 30.6.2008to refund for me till the last recovery made from my account with full applicable interest to me at the earliest possible.
[protected][protected][protected][protected]
My Existing Saving Pass BookACCOUNT NO.
AT SBI UDAYACHAL BRNCH AT BHOPAL IS
[protected]
[protected][protected][protected][protected]
Name of the Customer:
:SHIVKUMAR DEHARIYA SHIVESH
Address: E-58,SANGEETA ENCLAVE,VARDHMAN
GREENCITY,OPP-DEVMATA HOSPITAL,AYODHYA NAGAR BY PASS ROAD,
BHOPAL-462041

Dated : 07th June 2010

From
Ram Bilas Agarwal
AD 30 Saltlake City
Kolkata - 700064


To
State Bank of India
SBI Cards & Payments Services Pvt Ltd
DLF Infinity Towers
Tower ‘C’, 12th Floor, Bldg – 3
Block – 2
DLF Cyber City
Gurgoan – 122002
Haryana


Dear Sir,
Re: Credit Card No [protected] 5153

Account No [protected] 3456
With reference to above I beg to inform you that I had received a demand notice no DLN_PA_APR-10_15128 dtd 02nd April 2010 from your advocate Mr Subodh K Pathak, Pathak & Associates, 27A, South Ganesh Nagar, Delhi 110092, and is surprised to note that a demand is still outstanding in my credit card account.

I beg to inform you that I am a Cancer Patient due to my bad and deteriorating health I had already settled my credit card account and paid the entire settled amount pending against my credit card account through your agent in Calcutta whose copy is enclosed.

After paying the full settled amount I had recd a call from your Calcutta office whose tel number is[protected] and [protected] that a sum of money Rs 700/- ( Rupees Seven hundred) only is required to be paid to settle the above mentioned account as, “we are not in position to send the settlement for processing as 0 balance’. After paying the said amount whose copy is enclosed, I enquired several times in the abovementioned numbers for my 0 balance settled statement and they had always replied that it is under process and you will get it soon. But in vain I had not received it till now.

On 4th of this month one Mr Singh who called me from a telephone no[protected] and asked me to resettle the account and said as the previous settlement was void. When I told him that I had already paid and settled my credit card account with your bank and I will be receiving the settled credit card statement soon from the Credit card department, then your agent started bullying and threatening me and started using cheap abuses and showed fists if I will not pay him. Mr. Singh even told me that why don’t you die then you will not have to settle the account. As I am a cancer patient and a senior citizen and had already settled my account then why will your agent call me on my mobile regularly and disturb me unnecessarily. Now this has opted me to take serious action against you and your agents and file complaints to the desired departments. The office is in camac street in ‘Fortuna Building’ Kolkata.

So I request you to look into the matter with immediate effect and not to disturb me and provoke me to take any unnecessary other actions against you or your agent.

Thanking you

Yours faithfully
Ram Bilas Agarwal



cc: 1) Advocate, Subodh K Pathak


2) Consumer Complaints Department, Credit Card
Reserve Bank of India

3) Senior Citizen, Consumer Forum
Kolkata

4) The Office In Charge
Bidhan Nagar Police Station
Kolkata

Hi, I am Angala Eswari Mariappan. I am using SBI -ATM-CUM Debit card. I have paid my bill using this Debit card on 08/06/2010 in Naidu Hall Shopping centre. They have swiped my card twice and they have told that its not working on that machine. Hence we paid through another credit card. Now when I checked my transaction details, its been showing that the amount was deducted from my accound. So I need to know that transaction details for whom I have paid. My Debit card number and the transaction id is below. this was the statement on 08/06/2010. Please check and revert back. Also please help me in receiving this money back to my account, if it's been mistakenly done.

POS PRCH
[protected] [protected]

Account No: [protected]