[Resolved] Siemens Cordless Phone Gigaset A 160 — The telephone does not register
I bought one Cordless Phone Siemens Gigaset A 160 from a big Departmental sore in Dubai. I have made several complaints about the same. I have received the Confirmation of receipt, promising a reply in 2 days. However, even after my repeated complaints in last few months, there is absolute SILENCE from the side of Siemens, Germany.
I wonder, how a company like Siemens do not take care of their own product, which they proudly announce as "MADE IN GERMANY" on the carton ?
Following are the details of one of my e-mails and their response.
Confirmation of receipt: 4/25/09 (KMM7581184I20750L0KM)
Dear Sir, Dear Madam,
your request for the Gigaset Service has been received. All efforts are made to process your request immediately.
Depending on the complexity of your request the processing can take up to 2 days.
In case you would like to communicate further information, please make sure that the KMM number is stated in the subject line, in order to assign your request.
Your Technical Support for Siemens Gigaset Products
Further service information you can find here:
Managing Directors: José Costa e Silva (CEO), Dr. Uwe J. Dombrowski | Registered offices: Munich | Commercial registry: Munich, HRB 171192
Gigaset Communications GmbH is a trademark licensee of Siemens AG
Copy of your message: 7581183
Salutation : Mr.
First Name : Gopal
Last Name : Daruka
Company : Fun Snacks Pvt. Ltd.
Phone Number: +[protected]
Fax Number : +[protected]
Country : IN
Street : D-115, Okhla Industrial area, Phase-1,
City : New Delhi
Area Code : 110020
ProductID : GIGASETA160
ProviderID : Not Entered
SiteID : My-Siemens
Topic : General service questions
Subtopic : Guarantee
Subject : Unable to register Handset
Message : Confirmation of receipt: 4/10/09 (KMM7566006I20750L0KM)
I have been trying to register the hand set automatically as well as manually.But the hand set first displays "Please Reg." and then "Registering". But it does not register even after five minutes. I have only one hand set for registering.
Even after 20 days of registering my complaint, I have no solution. Please help.
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Aug 14, 2020Complaint marked as Resolved