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[Resolved]  Siemens Cordless Phone Gigaset A 160 — The telephone does not register

I bought one Cordless Phone Siemens Gigaset A 160 from a big Departmental sore in Dubai. I have made several complaints about the same. I have received the Confirmation of receipt, promising a reply in 2 days. However, even after my repeated complaints in last few months, there is absolute SILENCE from the side of Siemens, Germany.
I wonder, how a company like Siemens do not take care of their own product, which they proudly announce as "MADE IN GERMANY" on the carton ?
Following are the details of one of my e-mails and their response.

Confirmation of receipt: 4/25/09 (KMM7581184I20750L0KM)


Dear Sir, Dear Madam,

your request for the Gigaset Service has been received. All efforts are made to process your request immediately.
Depending on the complexity of your request the processing can take up to 2 days.

In case you would like to communicate further information, please make sure that the KMM number is stated in the subject line, in order to assign your request.

Kind regards,
Your Technical Support for Siemens Gigaset Products
____________________________________________________________________

Further service information you can find here:
http://www.gigaset.com/customercare



Managing Directors: José Costa e Silva (CEO), Dr. Uwe J. Dombrowski | Registered offices: Munich | Commercial registry: Munich, HRB 171192

Gigaset Communications GmbH is a trademark licensee of Siemens AG

www.gigaset.com




Copy of your message: 7581183
Salutation : Mr.
First Name : Gopal
Last Name : Daruka
Company : Fun Snacks Pvt. Ltd.
EmailAddress: [protected]@gmail.com
Phone Number: +[protected]
Fax Number : +[protected]
MobileNumber: [protected]
Country : IN
Street : D-115, Okhla Industrial area, Phase-1,
City : New Delhi
Area Code : 110020
ProductID : GIGASETA160
ProviderID : Not Entered
SiteID : My-Siemens
Topic : General service questions
Subtopic : Guarantee
Subject : Unable to register Handset
Message : Confirmation of receipt: 4/10/09 (KMM7566006I20750L0KM)

I have been trying to register the hand set automatically as well as manually.But the hand set first displays "Please Reg." and then "Registering". But it does not register even after five minutes. I have only one hand set for registering.
Even after 20 days of registering my complaint, I have no solution. Please help.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  6 CommentsShareTweet

Comments

I am not able to get the caller Id displayed on my Gigaset A495 phone. I have been trying to contact Customer care but have not been able to get any response. It is very surprising to me to have no response from a reputed complany like Siemens and I feel I have made a huge mistake by going with the brand name of Siemens. I have purchased 2 phones for 2 rooms and not able to get the caller id in either.
Also - there is no contact No provided for India in the list of contacts, which adds to the frustration. Can I get any help? Please call me on [protected].
The same problem i am getting with my siemens A490 cordless phone. I am not able to see any caller line identification on my phone even if i registered fo that facility from the MTNL. MOst frustrating thing is siemens don't have any customer care center or number in india. I purchase this phone from dubai. Where do i go, whom do i contact for this problem. Please if any one no solution on this contact meon [protected]
I bought a Gigaset A 495 cordless phone from M/S Vijay Sales at goregaon east on 29th Jan 2012 . My problem started when I reached home and set p the phone . I found many features are not working as told by the salesman and also given in the manual . This includes edit/ call back facility . I feel totally cheated because I paid money for these features . Secondly Siemens India is very smart and is totally faceless with no way of communicating with them . If anybody can advise me pl .Jayant Ghanekar
My contact no is [protected]
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Hi,

I am facing the issue with my cordless phone (A490) but unable to find any service centre in Gurgaon (India) so request you to please provide me the address of service centres in Gurgaon (India) as due to this issue unable to use my cordless phone and very disappointed with Gigaset Services.

Thanks,
Akif Ahmad
+91 [protected]
call [protected]
[protected]@gmail.com
I am not able to get the caller Id displayed on my Gigaset A495 phone. I have been trying to contact Customer care but have not been able to get any response. It is very surprising to me to have no response from a reputed complany like Siemens and I feel I have made a huge mistake by going with the brand name of Siemens. I have purchased 2 phones for 2 rooms and not able to get the caller id in either.
Also - there is no contact No provided for India in the list of contacts, which adds to the frustration. Can I get any help?

Hi I am Suman Thippireddy, purchased a Gigaset A495 Cordless Landline Phone from the Fli[pcart and i have one year Waranty.

VAT/TIN: [protected]

ORDER NO: OD[protected]
INVOICE NO. FOCPZDEL17-445
DT:[protected]

I dont find any service centers in Hyd and let me know how to proceed.

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