[Resolved] Snapdeal — NO REFUND DESPITE GUARANTEE | |||
I had bought 2 coupons from SnapDeal # 25454923 & 2543911 towards carnations car wash deal. I had made a booking with Carnations on 12.2.2011 and was told on the telephone to get the car at 11 am & that car would be delivered by 2PM. On reaching carnations, after waiting 20-25 minutes for being attended I was told that Car would be delivered only after 5 PM as there was a 'rush'. I cancelled the booking as I could not wait that long and there was no sanctity to the telephone booking. As such as I am dissatisfied, I requested Snapdeal that amount of Rs 99*2 = Rs 198 be refunded as per the terms. Snapdeal is not refunding the amount despite agreeing to credit account. Kindly take action against such companies which are misleading the consumers. Thanks A AGGARWAL [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I made 3 transaction on[protected] for recharge at snapdeal in offer rs 100 talktime on rs 50. One transaction got
failed and 2 got succeeded, but amount was deducted for all three transactions. Even, i have not got the recharge
for those 2 successful transaction. I got the snapdeal voucher no 53968707 and 53929403. Bt no balance...
the bank statement detail regarding same is
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO634IG48844365 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO606IG48844178 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO566IG48844037 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
I tried to call customer care 3-4 times at[protected], my phone is always waiting even after 10-15 minutes. I
wasted my mobile talktime in calling customer care. EVen i send the mail yesterday, but no response from snapdeal.
Snapdeal is really a fraud company.
Kindly refund my money for all three transaction or refund money of 1 transaction and do those 2 recharges.
Mohit AGarwal
[protected]@gmail.com
[protected]
failed and 2 got succeeded, but amount was deducted for all three transactions. Even, i have not got the recharge
for those 2 successful transaction. I got the snapdeal voucher no 53968707 and 53929403. Bt no balance...
the bank statement detail regarding same is
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO634IG48844365 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO606IG48844178 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO566IG48844037 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
I tried to call customer care 3-4 times at[protected], my phone is always waiting even after 10-15 minutes. I
wasted my mobile talktime in calling customer care. EVen i send the mail yesterday, but no response from snapdeal.
Snapdeal is really a fraud company.
Kindly refund my money for all three transaction or refund money of 1 transaction and do those 2 recharges.
Mohit AGarwal
[protected]@gmail.com
[protected]
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We have resolved your issue and closed it from our end now. I have also shared my personal email address with you incase of further issues you will can always get in touch with me.
Regards,
Abhishek
Head- Customer Support