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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
9451
Unresolved
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Snapdeal.com reviews & complaints page 715

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S
sujith1988
from Mumbai, Maharashtra
May 14, 2012
Resolved
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Resolved

Address: Bangalore, Karnataka

I have ordered Zbel heart shaped pendrive from snapdeal and after 10 days they delivered product, in that there is Locket shaped pendrive and i called customer care and complained and they told to send it back and i waited for 40 days and i did not get any call from snapdeal. i called them for the status of the purchase and now they are telling the product is not available and after 2-3 weeks your money will be replaced.
still they have the same photo of Zebel heart shaped pendrive but the product name is different (locket shaped)
In online shopping this is misleading customers showing a different image and sending to the customer.
Aug 13, 2020
Complaint marked as Resolved 
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    J
    Javed Ansari86
    May 14, 2012
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    Address: Mumbai City, Maharashtra

    I have bought Micromax Tablet from SNAPDEAL (online). Tablet is faulty, It opens/closes application on its own while charging.
    I have sending e-mails regarding same to the SNAPDEAL since 10/04/2012,They first tried to mislead me by asking to contact Micromax.Micromax told me to conatc SNAPDEALS. After that they promised me replacement and asked me sent the Tablet. They returned the same tablet with same issue. I want to file case against them.Please let me know the procedure- call [protected], name-Ansari
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      K
      Kingmanisingh
      from Pune, Maharashtra
      May 12, 2012
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      Hi This Is Jaspreet I Ordered An Mo Life Flubber Samsung Galaxy S2 Black Mobile Case From Snap Deal And They Sent Me The False White Cover The Blue Dart Guy Said I Felt Like Trust Thats Why Gave You ThE Order First Otherwise We Firstly Take The Money Then We Give The order I Opened The Order And Got The White One And When I Said Blue Dart Guy The Order Is False He Said Its The Problem Of Snap Deal Sir You Have To Pay 975 Rs Or I Will Have To Pay By My Pocket I Mean This Was My First And Last Time oF Ordering From Snap Deal. My Case Is Not Only The Case Even They Sent False Mobile Phones To People Worth 32000rs Even Please Help Me And They Said If You Will File An Complaint They Will Replace The Order By Blue Dart And That Will Be Free But There's No Complaint Box On The Site I Have The Order Name Number Everything...Help !!!
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        rosa_d12
        from Mumbai, Maharashtra
        May 10, 2012
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        Address: North 24 Parganas, West Bengal

        Hi, i purchased a kurti from snapdeal & the order id is[protected] but inspite of repeated mails follow ups no resolution been provided, the item is not yet delivered rather several complaints number been given to me. I want some strict action to be taken against such online fraud at the same time prople reading this mail should stop purchasing anything from snapdeal which i already did. rgds
        Rosy Das
        @[protected]
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          R
          Rakesh
          May 9, 2012
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          Address: South Delhi, Delhi

          don't buy anything from snapdeal, they are making fool, I have purchase Olay Total Effects Day Cream SPF 15 50g with order:[protected].
          Complain 1. they deliver this item after 17 days in open condition.
          Complain 2. My wife is using same cream for last 3 years, but after first use of snapdeal delivered cream got reacted on chick (skin), then i Spoke to snapdeal customer care and he said we can't do anything in this case and also we can's refund your money.

          so I suggest to all of you, don't buy product or deal from snapdeal.
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            D
            Darshan Pancholi
            from Mumbai, Maharashtra
            May 8, 2012
            Resolved
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            Resolved

            Booked micromax funbook tablet on[protected] order no.52715804
            Got message on[protected] that it will be delayed due to unavoidable cause
            I have called to customer care service they insist me to change the color from midnight grey to slate grey
            And re-order to get prompt delivery,
            I have done the same cancelled previous order and booked new order on[protected] order no.[protected]
            Now i have got mail that the order is cancelled (No specific reason for cancellation)
            I am very lucky that i have books it as cash on delivery
            And they are still selling this thing as in opening thing in tablet section
            Regards,
            Darshan pancholi
            Complaint marked as Resolved 
            Jul 17, 2014
            billatwo stephen's response
            cancel my order [protected]
            Jul 17, 2014
            billatwo stephen's response
            cancel my order [protected]
            Verified Support
            Sep 22, 2014
            Xolo Customer Care's response
            Dear Mr. Darshan Thank you for giving us a chance to assist you. This is in reference to your complaint dated 08.03.2012 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
            Nov 25, 2014
            Aravind Aadavan's response
            Please cancel my order my order id [protected]
            Nov 25, 2014
            Aravind Aadavan's response
            Please cancel my order my order id [protected]
            Nov 25, 2014
            Aravind Aadavan's response
            Please cancel my order my order ID [protected]
            Dec 29, 2014
            jajulavignesh's response
            Pls cancel order no [protected]
            Jul 30, 2015
            sai bhawan's response
            pls cancel order no [protected]
            Verified Support
            Sep 18, 2015
            Snapdeal.com Customer Care's response
            Hi Yunis khan,

            Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

            Thanks,
            Team Snapdeal
            i want to cancel order
            I Have Book Nokia101 order no.[protected] Date 19/1012 My order Is Cancel
            I want to cancel my order my id is[protected]. Please do it
            I WANT TO CANCEL MY ORDER MY IS[protected]. PLEASE DO IT PLZ
            my order no is[protected]
            i want to cancel my order
            i want to cancel my order
            my order no. is[protected]
            I Have Book HTC Desire C order no.[protected] Date 09/11/2012 My order Is Cancel
            i want to cancell my order
            asonthere is nooo reason
            my order no [protected]
            i want cancell my order
            there is no reason
            my order id [protected]
            booking date[protected]
            please cancelling my iteam wallet r/s 299
            please cancel the my order the order number[protected]
            how to cancel the snapdeal order please send the procedure to my email id the id is [protected]@gmail.com please friends send the procedure
            i want to cancel my order my order no. is[protected]
            Pls sir / madam cancel my order. My order ID is[protected]
            pls sir/madam cancel my order. my order ID is[protected]
            Pls/ Cancel my order my Order No[protected]
            Pls/ Cancel my order my Order No "Order ID :[protected] "
            Please cancel my order
            Order num:[protected]
            i want to cancel my order[protected]
            Pls Sir/Madam I Wanna cancel my order my Order no.id is[protected]
            i want to cancel my order
            [protected]
            coz i want to buy other model..
            i had order a mobile on 3/2/2013 and till 12/2/2013 i did not get the mobile
            i want to cancle my order[protected]
            i want to cancle order[protected]
            i want to cancel my order[protected]
            coz i din like the dress
            Kindly cancel my order no.[protected].
            I already spoke with Ms. Kaushal Sharma and she gives me calcellation no. 1681676. Please cancel this order on priority basis.

            Thanks.
            I want to cancel my order no.[protected]
            i already bought in urgency
            my email id is [protected]@rediffmail.com i want to cancel my order no[protected]. promocode and discount was not accepted while ordring the beauty product.
            please cancel my flip flop my order no is[protected]
            i want to cancel my flip flop my order number is[protected]
            plz cancel my order my order no. is[protected] thanku
            Sir... Pls cancel my order... My order no.[protected]
            I Want to cancelled my order No.[protected]. please do needful.
            i want to cancel my order my order no. is[protected] for Esha Gupta Charming Beige-Red Net Saree With Unstitched Blouse...please cancel my order .
            i want to cancel my Order No. :[protected].
            i want to cancel my order no is[protected] i is very urgent... plz
            i want to cancel my order, order no[protected] plz
            i want to cancel my order
            [protected]
            bcoz., i want to buy another model
            i want to cancel my order and my Order ID is[protected]...plz...
            because order for same product was already placed by my brother...
            i want to cancel my order[protected]
            I want to cancel my order[protected] plz cancel my order
            R/Sir,

            please cancel my order No.[protected].
            please cancel my order... [protected], [protected], [protected]... plz cancel these orders imediatly coz of the adress which i gave to u is wrong...
            I WANT TO CANCEL MY ORDER [protected] AS IT WILL NOT SUITE ME
            i want to cancel my order cause i some mistake . i want to buy a another model.
            order number [protected]
            est dispatch date June 11, 2013
            I Want To Cancel My Order No [protected]
            Dear Sir/Madam,

            Pls. cancel my order my order no. is [protected].





            Thanx & Regards,
            Sandeep Singh
            i want to cancel my order
            [protected]
            Because i want to buy other model.
            Hi,

            Please cancel my order [protected] asap
            cancel my order : [protected]
            i want to cancel my order ...my order no [protected]...pls do it...
            i want to cancel my order...my order no [protected] ...pls do it...
            i want to cancel my order
            [protected]
            please cancel it fast
            I want to cancel my order
            No: [protected]
            cancel my order my order no is [protected]
            please cancel my order

            order no:[protected]
            Sir pls cancel my order order no [protected] and pls inform me that my order has been cancel
            I Have Book Karbonn202+ order no.[protected] Date 18/07/2013 My order Is Cancel
            i want cancel my order
            there is no reason
            my order id:- [protected]
            booking date :[protected]
            please cancelling my item Nikon Coolpix L28 20.1MP Point & Shoot Digital Camera (Red)
            Free: 4GB SD Card + Camera Pouch + Rechargeable Battery & Charger Rs. 4853
            please i want to cancel my order
            my order id :- [protected]
            there reason is your product shipping too late so i want to cancel my order
            booking date[protected]
            please cancelling my item Nikon Coolpix L28 20.1MP Point & Shoot Digital Camera (Red)
            rs. 4853
            i want to cancel my order
            ID [protected]
            please fast cancel it now
            cancel my order number : [protected], , , ,
            cancell my order no : [protected]
            plese cancel my order number [protected]
            Pls Sir/Madam I Wanna cancel my order my Order no.id is [protected]
            I Wanna cancel my order my Order no.id is [protected]
            Suborder Number is [protected]
            Sir/Madam I want to cancel my order. My Order No. [protected]
            Pls/ Cancel my order my Order No [protected]
            there is no reason
            booking date[protected]
            please cancelling my iteam sandick pan drive...
            i want to cancel my order no. [protected]
            Call back
            Please sir or madam cancel my cod order number [protected]
            i want to cancel my order no. is [protected]
            plz cancal me order no.[protected]
            please cancel my order please my order number is [protected]
            I want to cancel my order [protected]...my email id is [protected]@gmail.com...
            hello please cancel m order of chota bheem blue T-shirt order num : [protected] and sub order num : [protected]...
            cancel the order bcoz i want to buy other
            pls sir i want to cancel my order.order no.[protected]
            sir, i wnaa cancell my order no. [protected]
            pls i want cancell my order
            my order number is [protected]
            I want to cancel my order . Order number [protected]
            Plz cancel my order
            I want to cancle my order..my id is [protected]
            my nokia lumia 520 order just 2 hour,
            i want to cancel my order ="[protected]"
            purchase date=thu oct 10 13:51:04 IST 2013
            i want to cancel my order [protected]
            Dear Sir/Madam,

            Pls. cancel my order my order no. is [protected].


            Thanx & Regards,
            Sathya
            Dear Sir/Madam,

            Pls. cancel my order my order no. is [protected]. Bcoz im in out of station in after 3 months.


            Thanx & Regards,
            Sathya
            Pls Sir/Madam I Wanna cancel my order my Order no.id is
            [protected]
            Plz cancel my order. My order number [protected]
            I want to cancel my order [protected]
            ORDER NO. [protected]
            Want this to be cancelled ..
            ples cancel my order because I by mistakenly order it so ples cancel it
            I want 2 cancel my order ples n my order id is [protected]
            i want to cancell my order
            asonthere is nooo reason
            my order no [protected]
            Please cancel my order, my order no. is [protected]
            Cancel my order .order no:[protected]
            I want to cancel my order ID is [protected].
            Pls/ Cancel my order my Order No "Order ID : [protected] "
            I want to cancel my order.
            my order no. is : [protected]
            Dear Gnanavel V,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Dear Vinita Ghanate,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            please canceling my oder
            my Order No. : [protected]
            On :[protected]:44:46
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              N
              Naveen Ojha
              from Bengaluru, Karnataka
              May 8, 2012
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              Address: Karnataka

              My name is Naveen Kumar Ojha. I have ordered "Dell 22 Inch WideScreen HD LED Monitor (ST2220L)" Order ID:[protected] from snapdeal .I recived my order on 2nd may but Power cord was not there in that box.I droped a mail for that and I got a ticket number-(ticket #478601) After that I did not get any responce from snapdeal I can not use my monitor because power card was not there I am waiting for reply from last one week.I did not recive any mail or call from snap deal.I am very much disappointed with his service. How can I use my monitor without power card.
              I suggest and I will share my experience that Don't buy any product from snapdeal.

              Thanks
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                P
                power_8383
                from Ahmedabad, Gujarat
                May 7, 2012
                Resolved
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                Resolved

                Address: Nanded, Maharashtra

                I had ordered Genius Netscroll 110X USB mouse from Snapdeal on[protected].
                I had received that mouse on[protected].
                But the mouse was defective.
                It was impossible to right click with the mouse.
                Even left click button needed a lot of force to click or double click.

                So I had complained them about this product on[protected]
                They replied me on the same day, saying that I need to resend the mouse back to them and I have to pay the courier charges.

                I thought the shipping would cost me just Rs. 50, so I went to BlueDart. (Their preferred courier service.)
                The courier guy said, I have to pay Rs. 340.
                The total price of this mouse is Rs. 199 and I was expected to pay 340 rs just for the shipping.
                Obviously I had not paid Rs. 340, so then I went to 'Professional Couriers'.
                Here I've paid Rs.80 and shipped the product back to SnapDeal.
                That means this mouse had cost me Rs. 279


                On 1 May 2012, I had mailed them the courier number.
                The next day they replied saying they will arrange a new product very soon and also credit the courier charges to my account.

                Since then I have e-mailed them thrice regarding the progress of shipping the new mouse.
                But they haven't replied even a single time. (Though the mouse was delivered to their address on 5 May 2012)

                SnapDeal is dealing with the customers in wrong way.
                Aug 13, 2020
                Complaint marked as Resolved 
                yes this portal is now doing this regularly. they do not even reply.
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                  A
                  Arshad Shaikh
                  May 4, 2012
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                  Address: South Goa, Goa

                  Recently i purchased a webcam and i found it to be faulty!! The order was placed on 30th April 2012 [order no.[protected]] which was shipped through bluedart and it got delivered on 4th May 2012 i.e today. As i try to capture pictures or record a video a black screen appears and nothing happens!!

                  So please look into this matter and make them replace the faulty product as soon as possible...

                  Hope you will do the needful..

                  Arshad Shaikh
                  My name is Akash Gupta and my mobile number is [protected].
                  I bought a D-Link Wireless N 150 ADSL2+ 4-port Ethernet Router (DSL-2730U) from Snapdeal.com ( Order Id:[protected].
                  The product started giving problem within 10 days. I contacted snapdeal customer support and asked them for replacement and they told me that its not there problem and I should product customer support.
                  I contacted the product customer support, they told that its a hardware issue and the product need to be replaced.
                  Replacement of the product will take around 15 days to get replaced. So after paying full amount and buying a new product, I will be stuck with no device. So what is the meaning buying a product.
                  So never buy any product from Snapdeal.com. Its a fake and fraud company making fool of customers.
                  I recently purchased Samsung Guru Mobile from snapdeal and got faulty battery .....they arranged the reverse pickup and after that i am continiously following them regarding product replacement or cash but nothing in happening........ customer care are dump people who can do nothing expect writing mails to concerned department.

                  Its better to purchase specially electronic from store instead online.
                  I ordered an Olive i pad 3G calling pad, and it was delivered to me in 7 - 8 days. but when it was delivered and i started checking the product, then i found the fault in the Sim slot. So, immediately i called to the snap deal customer care, but they were just tryingg to avoid me and they were saying me to go to the service centre of Olive. I was not ready to go to the service centre and i straightaway said no to them and asked them to replace my product, and the courier boys came to me next day & took the product along with them 14 - 15 days back from today's date, and my product is not yet delivered to me yet and they are least bother, they are not even trying to call me or not even revert my mail too. Please solve my problem
                  product through very good packet through first flight courier...i call customer care of snapdeal they said to send it to their address and courier charge will be refunded ..so i send it through first flight corier with 158 rs ..but they refuse to accept..my Order no: <[protected]> and Ticket No. <1668470..product card admirable sunglass
                  product through very good packet through first flight courier...i call customer care of snapdeal they said to send it to their address and courier charge will be refunded ..so i send it through first flight corier with 158 rs ..but they refuse to accept..my Order no: <[protected]> and Ticket No. <1668470..product card admirable sunglass
                  I ordered a HUL Advanced Puriet from snapdeal on June 3, 2013 and recieved on 15th June, 2013. It is a damaged product and since then I am trying to contact snapdeal to change it or take it back but there has been no response. Everytime I call and they say it will be resolved in 24-48 hours. I am so tired of calling them up and writing mail. There has been no communication from Snapdeal. Product is still with me and is of no use to me. I want my money back and its been a month. Its mental harassment. Please do the needful.
                  I also got faulty product ...i have so many times called them, mailed them but nothing happen ...they do reply for mail but did nothing ...
                  i m still waiting for the replacement for my order which i purchased Order ID :[protected] Order Placed on :[protected] ...this is the type of service they provide.
                  Dear Sir,
                  I had ordered &quot;Chanakya: An Epic Saga (Hindi) [DVD]&quot; set from E-Commerce site SNAPDEAL on May 29(Order No. [protected]). There is a problem in DVDs provided by the seller. The Disc numbers 2, 5, 7 are not reading properly(to be precise they get stuck) in the DVD player. The problem came when I played disc 2. After which I checked every DVD but 2, 5 and 7 are not working properly. I contacted snapdeal Customer care, they did not registered my complaint as 7 days has passed after delivery(as per there policy) and told me to contact PEN india(the distributer of the DVDs). It is not possible to watch the whole Series in 7 days. When contacting PEN, they told the seller is responsible for any change. Again I contacted SNAPDEAL on, they registered my complaint on 13 jun and gave me two days time within which there investigating team will contact me. Till now no call has been made from SNAPDEAL.
                  Kindly look into this matter.
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                    K
                    kaus86
                    May 4, 2012
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh

                    Hi, i bought a refrigerator being order no. 50653411 from SnapDeal as on 12.04.2012. It was suppose to be delivered in 15-17 days, but after the expiry of the said period when i called to the office i came to know that my order has been canceled without any intimation whatsoever to me. After further enquiry i came to know that the refrigerator was not available with them and my money will be refunded within a week. this is serious deficiency in service on the part of SnapDeal and i would suggest such practice should be seriously condemned otherwise it would result in gross waste of time and money.



                    kaustubh
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      M
                      majin
                      from Muvattupula, Kerala
                      May 3, 2012
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      Sir, I order 8GB Moserbear USB flash drive from Snapdeal.com. They charged Rs.279.00 through Jasper Infotech Pvt.Ltd Mumbai the in my credit card on the 13 April 2012. They promised that I would receive the order on the 18.04.2012 but until today I haven't received the order. I call the company almost everyday but no proper answer is given. I usually order from Ibibo, Tradus and flipcart they do wonderful service but snapdeal is doing a worst business and I got fed up of their service. When I open this website I found tonnes of complaints on this snapdeal.com. I need assistance to take legal action towards this company not because of Rs.279/= but I don't want others too get this sufferings.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        B
                        bhumi7
                        from Mumbai, Maharashtra
                        Apr 30, 2012
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        ORDER is cancelled without intimation. without my permission.it was a gift to be gifted on 12/04/2012.
                        i placed it first on 25/03/2012 but it was cancelled as confirmation call could not be made. i came to know on 29/3/2012 so i placed order again after having long talks on snapdeal costing Rs.41. I had to call manytimes as it was not showing on my screen
                        i placed order the expected delivery date was 7/4/12 ... but on 7/4/12 i got a sms that it is delayed due to unavoidable circumstances... i called many times on snapdeal to know shipping status call cost was around 60rs. i requested to dispatch soon so that i can gift it on event on 12/4/12 but it was not delivered.snapdeal customer care excutives has given me its shipping number so was calling bluedart who informed no such parcel received by them call cost 12rs.
                        AND ON 16/4/2012 WHEN I CALLED SNAPDEAL THEY PEOPLE REPLIED THAT IT NEED TO BE CANCEL DUE TO STOCK ISSUE .... MY CALL WAS TRANSFERED TO 3 EXCUTIVES.... IT COST ME MORE THAN RS.100 AS I HAD TO CALL 10 TIMES... I HATE SNAPDEAL IT IS A BIG FRAUD... MY IMAGE AT COST BECAUSE I COULDNOT GIFT ON EVENT NOT EVEN AFTER THAT. I GOT THAT CELL FROM ANOTHER SITE RS.2300 BUT DELIVERED. NOT FRAUD LIKE SNAPDEAL.
                        KINDLY CONSOLE MY INCONVINIENCE AND REFUND MY SD CASH + I EXPECT U TO SAME AND ATLEAST REFUND MY CALL COST + SOME SD CASH TO CONSOLE SUCH STUPIDY OF SNAPDEAL....
                        AS PER LAW CONTRACT PLACED CANNOT BE CANCELLED.....PRODUCT IS TO BE DELIVERED NOT REFUND IS OFFERED. CUSTOMER PLACE ORDER FOR PRODUCT NOT FOR REFUND... MY TIME IS WASTED LIKE ANYTHING. HATE SNAPDEAL... FAKE SITE.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        snap deal is cheating customers... me place an order from snapdeal
                        YOUR ORDER NO. : [protected]
                        Order Placed On :[protected]:52:35
                        i got the product but that was used one and damaged. then i am complaint to snapdeal, they are arranged reverse pick up.
                        me send back that product to snapdeal (AWB No [protected] ). now one moth reched till now i did nt get my product. me already send lots of mail and phone calls to snapdeal, there is no result. now i am reported to media and going to consumer court


                        news about snapdeal in kerala newspapers
                        http://epaper.mangalam.com/index.php?edition=15&amp;dated=[protected]&am...
                        snap deal is cheating customers... me place an order from snapdeal
                        YOUR ORDER NO. : [protected]
                        Order Placed On :[protected]:52:35
                        i got the product but that was used one and damaged. then i am complaint to snapdeal, they are arranged reverse pick up.
                        me send back that product to snapdeal (AWB No [protected] ). now one moth reched till now i did nt get my product. me already send lots of mail and phone calls to snapdeal, there is no result. now i am reported to media and going to consumer court


                        news about snapdeal in kerala newspapers
                        http://epaper.mangalam.com/index.php?edition=15&dated=[protected]&page=2
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                          sachinverma726
                          from Mumbai, Maharashtra
                          Apr 28, 2012
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                          Address: Ghaziabad, Uttar Pradesh

                          I have done a order on 8/04/2012 to snapdeal they said delivered the product in next 7-10 days they delivered wrong order to me i have returned it to snapdeal and then don't delivered my product till 25/04/2012 and after that they cancel my order for saying product out of stock.I see the snapdeal site on 28/04/2012 the product is in stock. What the reason behind not deliver my order at right time i have gift to some one now what i said to my coligue.


                          Product name or code:-Vaishali Seagreen Pashmina Silk Saree(PrintedSaree-1003C)
                          Company name in which i have done this order: snapdeal
                          My order no.:[protected]
                          My information:-
                          sachin
                          H.No-54, Kazipura, Post- Dasna, NH-24, Wave City
                          Opp. L.K.International School
                          Ghaziabad - 201001
                          Uttar Pradesh
                          Ph. no. [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            sachinverma726
                            from Mumbai, Maharashtra
                            Apr 28, 2012
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                            Address: Ghaziabad, Uttar Pradesh

                            I have done a order on 8/04/2012 they said i delivered your order in 7-10 working days and then after 17 days(on 25/04/2012) they cancel my order without confirming to me through ph. call they do email to me and mention that product is out of stock.Then i see the site on 28/04/2012 the product is in stock


                            Product name and code:-Vaishali Mustard & Green Mysore Silk Saree (PrintedSaree-875C)
                            Company in which i have done the order:- snapdeal
                            My order no.:[protected]



                            My details are as follows:-
                            Sachin Verma
                            H.No-54, Kazipura, Post- Dasna, NH-24, Wave City
                            Opp. L.K.International School
                            Ghaziabad - 201001
                            Uttar Pradesh
                            Ph. no. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              deepak_r1
                              from Delhi, Delhi
                              Apr 26, 2012
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                              Address: East Delhi, Delhi

                              I have ordered a wrist watch thorugh snapdeal.com as Cash on delivery. I got the wrong product hence filed a complaint about it with complaint number 383802. They instructed me to get the reverse pickup done but the due to poor service of the courier service, it was done after 7 working days. Now the Snapdeal support want 7- 21 more working days to refund my amount. This is highly disappointing as it is not expected from such big vendor. I have already waited for 8 working days and nothing have been done at there end. Can anyone suggest what is the best step I can take against them.
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                                sumairaalavi
                                from Gurgaon, Haryana
                                Apr 18, 2012
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                                Address: Gautam Buddha Nagar, Uttar Pradesh

                                Hi,
                                I had made a purchase from Snapdeal.com on 27-Mar-12 for a top.
                                The order is yet to be received as on today.
                                The payment was debited however the merchandise is yet to be received.
                                Today when I called them their reply was that they had couriered it on 9 April-12 and may be it got delayed due to courier service.
                                i am attaching the screenshot of the same for your reference.
                                I would request you to kindly look into the matter so that no one gets fooled in future the way i did.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  shrenik_c
                                  from Chennai, Tamil Nadu
                                  Apr 18, 2012
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                                  Guys beware of www.snapdeal.com

                                  They are into unfair trade practices. I had ordered Abercrombie & Fitch T-Shirt from them, they have delivered an absolute fake one. Their site shows that the product is 100% genuine. Even sent photos of delivered product to Abercrombie & Fitch company & they have acknowledged that its not authentic. I could also make out as I have original A&F t-shirts bought from USA.

                                  Least bothered about my money paid to them, but they can't fool customers by claiming it to be an original product & then sending a fake one
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi Shrenik_c,

                                  We are really very sorry for the quality of the product, but we would like to inform you that we only showcase genuine product on our website and not the fake ones. We request you to please share with us your order id at [protected]@snapdeal.com so that we can take-up this matter with the vendor and if this is the case we assure you that we will take appropriate action against the vendor. We will also appreciate if you please forward us the mail regarding the authentication of the product from the brand claiming that product is not genuine.
                                  Hey Shrenik

                                  You are absolutley right, SNAPDEAL is a site to purchase apparels whose only purpose is to fool its customers.
                                  Also you saved me, unless i would have also got fooled by them. All thanks to SNAPDEAL who couldn't deliver me Abercrombie & Fitch Black Graphic T-Shirt which i had ordered on 25th April and till date have'nt recieved it. After so many calls today when i called up one of their representative told me that my order has been cancelled due to out of stock.
                                  I simply wanted to know how its possible because one can't place the order if it is out of stock, moreover if your site gets update after sometime then it was your responsibility to let me know about this thing after a day or two, but no one did the same. Today also after 12 days they are telling me this thing moreover when I enquired them regarding it.
                                  don't buy anything from snapdeal, they are making fool, I have purchase Olay Total Effects Day Cream SPF 15 50g with order:[protected].
                                  Complain 1. they deliver this item after 17 days in open condition.
                                  Complain 2. My wife is using same cream for last 3 years, but after first use of snapdeal delivered cream got reacted on chick (skin), then i Spoke to snapdeal customer care and he said we can't do anything in this case and also we can's refund your money.

                                  so I suggest to all of you, don't buy product or deal from snapdeal.
                                  There was a deal where if we purchase cosmetics worth 1000, i would get 50% off... I bought few lakme products like nail paints and compact... i feel they are fake...they are not original ones.. bloody they are cheaters... i have around 5 lakme nail paints bought from outside store..they have a strong gold coloured wordings on its bottle which has the brand name and address ... but these ones which bought from snapdeal have a light white name which would go off if scratched...
                                  i ordered a sony xperia L mobile worth 15000/- in snapdeal without knowing this fraud services by snapdeal as you said above...I ordered the mobile via cash on delivery.I didnt recieved the product yet...what should i do..pls suggest!!!1
                                  Dear Madhav Varkala,

                                  We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 24 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                  Thank you for cooperating.

                                  Regards,
                                  Snapdeal Online Team
                                  Two days back my order of Samsung Galaxy Quattro was delivered ( order number [protected]). I was noticed that the back cover of phone was not fixing properly, And today I just wanted to cancel the product and get refunded. I placed a request to Snapdeal (request #4032290). They requested me to send snapshots of product, which I did. We have to see how genuine these guys are in refunding the actual amount

                                  Thanks,
                                  Vamshi
                                  Dear Madhav Varkala,

                                  Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.

                                  Regards,
                                  Snapdeal Online Team
                                  i want to purchase one dell laptop from snapdeal.com the total cost of the item is 40090.00 and my order number is [protected] this is my first big purchase which is online i am worried about if the product will be faulty, broken not as per specification what should the course of action in replacement will be carried out by snapdeal.com and is snapdeal.com will stand himself responsible for the same
                                  I've purchased few Uni-vite vitamins from Snap deal and they don't seem to be effective. I would like to hear from snapdeal customer service whether this product is imported from US as this is manufactured only in US. This product is for available over 1100 rupees on almost all the other sites but snap deal is still selling it for 950, how? I seriously doubt the authenticity of this product.
                                  The site is good but the vendor are fake. vendors provides fake products.
                                  I have ordered two item and both are fake. they say they can take back and credit the amount but i lost time.
                                  Snapdeal sucks.
                                  I bought skullcandy headphones from Snapdeal. It is not working within a month. When I sent the product to service center, they said the product is DUPLICATE. SNAPDEAL SENDS COUNTERFEIT PRODUCTS. DO NOT BUY ANYTHING.
                                  Hi, I bought Whey Gold Standard ON 10 lbs protein supplement and it turned out to be completely fake . Its shameful to see such known online sites also sell such unauthorised products which can affect customer's health seriously . There have been cases people of have lost their lives taking such fake supplements and snapdeal encourages selling them .
                                  I would take up this act of shame by snapdeal on all social networking sites and would request all to not sit back but to come forward and take such issues legally and make sure such malpractises are stopped before it takes someone's life .
                                  The Picture show's the colour of the protein which looks more like a synthetic material added to it and also taste like one .
                                  Also goin through the above complaints i would like to bring this to light to the person replying on behalf of snapdeal that there are several other people who are posting their complaints and u only bother to reply to the one in which the customer has'nt received the product ...
                                  first solve the one's who have received and regretting it n then look for the prospective buyer's .

                                  Dear Madhav i would recommend u dont buy that product its as simple as that . U might jst get lucky if it turns out OK .
                                  i am order zotac gtx 670 amp graphic card on snap deal worth 27000 and what it looks old
                                  Hi. I bought few products on snapdeal like watches and tote bags and I was very happy with the products, though they dint cost me much. But I have placed an order for a mobile worth 14, 000 and am worried seeing all the reviews and few personal experiences of my friends that the product might not be genuine. Should I cancel my order now? Is there an option like that? Please help
                                  Hi, I bought a few products from snapdeal like watches and tote bags which were good, though they dint cost me much. But I have placed an order for a mobile worth 14, 000 and I am worried now about the product they would be delivering, seeing all the customer reviews and few of my friends personal experiences of purchasing products from snapdeal. Shall I cancel my order now? Is there an option like that? I have placed the order on 1st July and the order no. is [protected]. Please help.
                                  i bought a game for ps3 from snapdeal, sports champions 2, MRP 1499 and the offer price is 999, when i got the the MRP is 1099, this is complitely disgusting, they are showing wrong MRP and shows big discounts, they are just making us fool, , please do not buy anything from snapdeal
                                  Dear Deeptipansies,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear Abhimanyu,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  I have a complaint against Snapdeal. They seem to be selling fake/ bogus products. The site is genuine but the seller vendor nexus is intrepidly playing fishy tricks, it seems so. I ordered on 14.7.2014, a MAC Eye smoulder for Rs 999 and the sellers shown were Jasper Infotech and Thok bazar. However the consignment was shipped from Lucknow by Universal Traders in Aminabad which is a tacky place and I received the same today i.e. on 16.7.2014.. It gives me solid reasons to suspect that the product is not genuine. Moreover the Bluedart courier which was properly sealed by them when opened had the Eye smolder crayon in a loose packing i.e. its outer pack(MAC) was open and unsealed thereby suggestin that the carton is original but the contents have been tempered with and replaced with a fake one. I am deeply anguished and have lost trust in Snapdeal.
                                  Varsha Parmani
                                  snapdeal order reference number [protected]
                                  Dear Varsha Parmani,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear Abhimanyu,

                                  Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.

                                  Regards,
                                  Snapdeal Online Team
                                  Hi, I have ordered a phone with Order ID - [protected] and Item Blackberry Z10 Black on snapdeal.com on 30th July 2014 and while un-boxing I found the earphone and data cable is fake then I call @+91-[protected] and raise a complain and next I went to blackberry service centre and I found that the product which I got is also not genuine and again I raise a complain on 1st august with ticket id #8252772. Till today 20th august 2014 I haven't got any resolution. When I call their helpline no [protected] they keep on saying we are working on it. We need more time.
                                  "Its buying product from snapdeal.com" this my worst online shopping experiance.
                                  I ordered TWO Mi Power Banks from snapdeal vide order no. [protected].
                                  However Snapdeal delivered me fake products. Actually I already had one original MI power bank ordered from Flipkart. When comparing it with those ordered from snapdeal, there are following difference.

                                  1. Change in Weight. - THe One from Flipkart is remarkably heavier.
                                  2. Change in Colour - Original is Matte finish, whereas the original ordered today is glossy.
                                  3. The style of power button and size of notification lights is also different.
                                  4. Packaging is also different.

                                  Photos highlighting the difference between original and fake are enclosed.
                                  SNAPDEAL IS HELL BENT ON CHEATING INNOCENT CONSUMERS. I NEVER HAD ANY ISSUE WITH FLIPKART FROM WHERE I REGULARLY BUY STUFF FROM.
                                  I bought 5lbs of protein supplement from snapdeal.com.the product arrived when I checked for expiry date it was 20 days away from expiry.I called the helpline explained this to them they told me that they can't do anything about it.I lost my money just like that.never buy supplements on snapdeal!
                                  I bought a http://www.snapdeal.com/product/blacksmithh-white-100-cotton-handkerchief/[prote... on 20 Jun, 2015 (Order ID No. [protected]) . The product which was delivered to me was not even comparable. They delivered me some MAHAJAIN Handkerchiefs which is not even 10 INR a piece quality product. This is not even a mistake, It is clearly a case of fraud. I believe Snapdeal should ban such sellers immediately and take some legal action against them.
                                  They send me unauthentic babyliss pro perfect curler and not returning it back as they are saying the seal is broken thats why they cant return how ridiculous...they are cheat and liars...
                                  On 14-Dec-2015 i ordered a Casio edifice Ef 550-d from snapdeal. But they send me an another model( Order ID:[protected], seller name : sajim online). The product is used and fake. So I returned the product to snapdeal for replacement. After the replacement request, I called customer care and send email to the customer care many times. And I told to the customer care "please don't send me the fake product again and verify the product before sending me (Complaint Reference number :[protected].

                                  Today (23-Dec-2015) I got the New product from snapdeal (seller name : Gupta enterprises Jaipur, Sub order Id : [protected]) . This time also snapdeal cheated me. snapdeal send me a fake product. I have been cheated by snapdeal for 2 times. I check the watch and confirm that it's 100% fake (1.No hologram in back cover, 2.Building quality is low, 3. Fading of Casio letter inside watch dial, 4. No proper warranty card issued. (Find the attachments)).I paid 9599rs for this watch. I want to know why you people send me fake product again and again. If I want a fake Casio edifice watch, I can buy it from any other cheap sites at very cheap price (less than 3000rs). I thought snapdeal is a genuine site. That's why I purchased from snapdeal. I am losing my trust in snapdeal.

                                  This is my final attempt to replace the product. Today I talked to the snapdeal customer care (ref no :[protected] in that conversation, he promised me the verification call in 48 hours and replacement in 72 hours. He also promised me delivering the100% original product by snapdeal.

                                  I already send this complaint to [protected]@snapdeal.com. And I am waiting to see how snapdeal resolve my problem.
                                  Dear Athul S

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team

                                  Snapdeal — exchange my dress

                                  Its not correct size it is not fitting my order no.[protected] I have received wrong dress. I need to get exchange and I want to return this wrong dress.

                                  Snapdeal.com — hauaei mobile tab cancelled

                                  order no[protected] cancelled

                                  damaged product

                                  I have rec product & it is damaged . and this is too late & soo bad & cheap site .
                                  Dear vyoma tiwari,

                                  We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                  Regards,
                                  Team Snapdeal

                                  about replacing the flipcover

                                  I ordered a sony xperia zr cover of cubix but i am totally unsatisfied with it so i want it to be replaced as quickly as possible
                                  Dear vyoma tiwari,

                                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                  Regards,
                                  Team Snapdeal

                                  cancellation

                                  my order no [protected]. i want to cancel my order actually i am not able to receive it so kindly cancel it please !

                                  Assured Deivery in 1 Businessday & its 14 Days Now - Not yet Deivered

                                  Order ID [protected] purchased on 1st Oct` Every time I chec the status I see a new estimated delivery date.
                                  I bought a fastrack women's watch from snapdeal...model no. Is 6078s01 they gave me at RS 1700 and the showroom price is Rs.2395..I went to the fastrack showroom to tighten up the belt as it was little loose for my hand but as a soon as showroom person saw the watch..he asked me from where did u purchase this watch ...it's not original it's a copy and then he showed me the original watch and I was shocked to see the original one...I called snapdeal yesterday and the snapdeal person said that he will get back to me within 48 hours..but neither they sent me any mail regarding this nor I have any complaint no.

                                  Selling fake products in the name of brand
                                  Crown of this watch is totally different from the original one
                                  Snapdeal sucks!!
                                  I bought a fastrack women's watch from snapdeal...model no. Is 6078s01 they gave me at RS 1700 and the showroom price is Rs.2395..I went to the fastrack showroom to tighten up the belt as it was little loose for my hand but as a soon as showroom person saw the watch..he asked me from where did u purchase this watch ...it's not original it's a copy and then he showed me the original watch and I was shocked to see the original one...I called snapdeal yesterday and the snapdeal person said that he will get back to me within 48 hours..but neither they sent me any mail regarding this nor I have any complaint no.

                                  Selling fake products in the name of brand
                                  Crown of this watch is totally different from the original one
                                  Snapdeal sucks!!
                                  Snapdeal.com Customer Care's response, Oct 20, 2016
                                  Verified Support
                                  Dear Anwari begum,

                                  We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

                                  Regards,
                                  Team Snapdeal
                                  Snapdeal.com Customer Care's response, Dec 4, 2016
                                  Verified Support
                                  Dear Anwari begum,

                                  We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

                                  Regards,
                                  Team Snapdeal
                                  Order No.of fastrack women's watch is[protected]...if they dont look into this matter would go to consumer forum...that fake watch cost RS 200 to 300 in the local market and I paid RS.1700 not worth the money

                                  Snapdeal didn't expect this from u
                                  Snapdeal.com Customer Care's response, Oct 31, 2016
                                  Verified Support
                                  Dear Anwari begum,

                                  We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                                  Regards,
                                  Team Snapdeal
                                  Last month i ordered matrix opti shampoo conditioner and serum.
                                  I use it and all items are fake and look of bottles are also luking fake.
                                  Really disappoint from snapdeal.
                                  Snapdeal.com Customer Care's response, Nov 2, 2016
                                  Verified Support
                                  Dear Sana Anas Rehman,

                                  We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

                                  Regards,
                                  Team Snapdeal
                                  Snapdeal.com Customer Care's response, Nov 10, 2016
                                  Verified Support
                                  Dear Sana Anas Rehman,

                                  We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

                                  Regards,
                                  Team Snapdeal
                                  I ordered a pepe jeans chinos from snapdeal, the delivery was just awesome, even flipkart doesn't delivers any product in 2-3 days in our area. But the excitment i had was just gone after having a look on the product. As soon i opened the parcel. I was able to see the fake Pepe jeans branding on it. The seller used some iron stickers on a low quality fabric. I orderd a refund, lets just see what happens next but the real thing is that i am so very disappointed with snapdeal.
                                  Snapdeal.com Customer Care's response, Feb 16, 2017
                                  Verified Support
                                  Dear Bibhav Mishra,

                                  We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

                                  Regards,
                                  Team Snapdeal
                                  Snapdeal.com Customer Care's response, Feb 24, 2017
                                  Verified Support
                                  Dear Bibhav Mishra,

                                  We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

                                  Regards,
                                  Team Snapdeal
                                  mujhe aj 20/09/2017 ko snapdeal fake deliver hua hai meri order id hai [protected] i phone 5s .. mujhse 17990 rs bhi le gye aur order bhi nhi diya khali box deke chale gye .. ab main kya kru plz help me my mobile no is [protected]
                                  Snapdeal.com Customer Care's response, Sep 19, 2017
                                  Verified Support
                                  Dear harvinder,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.
                                  Regards,
                                  Team Snapdeal
                                  Snapdeal is cheater
                                  now they are selling duplicate loreal professional products...

                                  I have ordered @50% discounts and all are copy

                                  [protected]
                                  #snapdeal #cheat
                                  snapdeal selling fake loreal professional products @50-70% discount
                                  #snapdeal #fake #lorealprefessional

                                  pics attached

                                  its pathetic, they should be carged for the same

                                  need compensation for making fool of customer
                                  filing legal suit against snapdeal

                                  #advocatekamesh
                                  Rupal Das's reply, Dec 11, 2017
                                  9331101090
                                  Snapdeal.com Customer Care's response, Dec 12, 2017
                                  Verified Support
                                  Dear Rupal Das,

                                  We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at [email protected] so that we can assist you in a better manner.

                                  Regards,
                                  Team Snapdeal
                                  Snapdeal.com Customer Care's response, Dec 20, 2017
                                  Verified Support
                                  Hi Rupal Das,


                                  Hope you are doing good.

                                  We hope your concern is resolved. Please write to us at [email protected] in case you need any assistance.

                                  Thanks,
                                  Team Snapdeal
                                  Ordered for a Titan watch in snapdeal. They delivered Titan watch but in a fastrack box and fastrack warranty card. Dont know if the product is duplicate.
                                  Snapdeal.com Customer Care's response, Sep 19, 2018
                                  Verified Support
                                  Dear Customer,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  I wanted to buy a beard trimmer from Snapdeal but seeing the reviews, my mind is changing, now I will buy this from a authentic shop only. Thanks freinds
                                  Its wrost app because i bought today 13-3-19 largo cream which is Germany but i got local thirdclass cream ..like face gel cost 10 rs but snapdeal is flurting with customer.he give 1200 to me which is cheap a lot.i suggest to all pls bicout of snapdeal ..my contacts no [protected]
                                  Snapdeal.com Customer Care's response, Mar 15, 2019
                                  Verified Support
                                  Hi jvi,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  I had ordered indulekha hair oil 300 ml pack for Rupees 322(INR). The oil is completely fake. It's odour, color, nature is absolutely different from the one which I am using from last 8 months which i am buying from a pharmacy shop near my residence. The product is completely fake and i don't know what they have poured in it, it has increased my hairfall drastically . This is completely disgusting. This is so unethical. I won't be ordering anything else in the future from this app.
                                  Snapdeal.com Customer Care's response, Mar 27, 2019
                                  Verified Support
                                  Hi,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  I have ordered Fastrack women's watch ! But, the product I received is fake Fastrack watch - no warranty also given .
                                  Snapdeal is full of fake products .Waste of money .
                                  Sub Order Id- [protected]

                                  My invoice number- S59414/18/14435 Dated- 5th October 2018.

                                  My watch not working in AC room. Deep Vapours layer create that time in watch screen. Fastrack service center tell me it is a duplicate product and we can not help you. Request to change this product or refund my money in original mode.

                                  Regards

                                  SK BABAR ALI
                                  Mail- [protected]@gmail.com
                                  Snapdeal.com Customer Care's response, Sep 16, 2019
                                  Verified Support
                                  Dear Customer,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
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                                    K
                                    K MOHAN PRAKASH
                                    from Chennai, Tamil Nadu
                                    Apr 16, 2012
                                    Resolved
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                                    Resolved

                                    Address: Tiruvallur, Tamil Nadu

                                    Dear Sir,
                                    I have Ordered for two products mentioned below in Snap deal on 13.04.12

                                    Today morning discussed today morning to customer care and launched a complaint # 418466 I have received one shipment against Order ID:[protected].
                                    Order Details:
                                    S.no Item Name Quantity Price Estimated Shipping Date
                                    1 Lifebuoy Hand Wash Care Refill 185Ml


                                    1 29 Apr 20, 2012
                                    2 Himalaya Clarifying Fairness Face Wash 50 ml


                                    1 54 Apr 20, 2012

                                    TOTAL: Rs. 83


                                    Exceed rate in MRP which snap deal sold @ Rs: 29 (lifebuoy Hand Wash) attached herewith the snap shot and invoice.


                                    Kindly revert me on any query.

                                    Note: snap shots attached herewith
                                    Thanks & Regards,
                                    K MOHAN PRAKASH
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Sourabh Chowdhury
                                      from Mumbai, Maharashtra
                                      Apr 16, 2012
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                                      Order was placed on March 14th on the site Snapdeal.com details of which are given below-

                                      Order ID:[protected]
                                      Order Placed On:[protected]:54:14

                                      Over one month has passed since payment has been made, but the item has still not been delivered even though the website promises delivery within 5 working days.

                                      No response has been obtained from the management of the website after Apr 2, 2012 even though request has been put up to update me about the status of the delivery.

                                      I would request you to probe this matter, as I feel cheated having not got the item I have paid for almost a month ago.
                                      hi friend i too faced problem with snapdeal.i ordered a watch on their website it was not shipped for more than 40 days.they gave fake reasons each time when i called them.i raised the issue on facebook on their wall.then i described my whole problem with snapdeal and shared in social networking .then they contacted and responded quickly to problem and finally they accepted product out of stock and i got the money.i feel you couls also raise the issue through FACEBOOK.you sue them through facebook.. all the best
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                                        vinishcv
                                        from Chennai, Tamil Nadu
                                        Apr 14, 2012
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                                        On 12/3/2012 I have place order for two 8gb pendrive the order ID is[protected]order placed on:[protected]:24:40) and order ID:[protected]order placed on:[protected]:46:34). Both my order were cancelled which I came to know only on 16/3/2012 by a mail by snapdeal.Com and the when I enquired on phone they told a stupid reason "two is a bulk order". Even though I am not satisfied by the reason I asked for the refund at least, for which they told I will receive in a week time. But till now I haven't received the full amount. Please help me to get my money
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        hi friend i too faced problem with snapdeal.i ordered a watch on their website it was not shipped for more than 40 days.they gave fake reasons each time when i called them.i raised the issue on facebook on their wall.then i described my whole problem with snapdeal and shared in social networking .then they contacted and responded quickly to problem and finally they accepted product out of stock and i got the money.i feel you couls also raise the issue through FACEBOOK.you sue them through facebook.. all the best
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