Snapdeal.com Complaints & Reviews

Hi, i bought a refrigerator being order no. 50653411 from SnapDeal as on 12.04.2012. It was suppose to be delivered in 15-17 days, but after the expiry of the said period when i called to the office i came to know that my order has been canceled without any intimation whatsoever to me. After further enquiry i came to know that the refrigerator was not available with them and my money will be refunded within a week. this is serious deficiency...

Sir, I order 8GB Moserbear USB flash drive from Snapdeal.com. They charged Rs.279.00 through Jasper Infotech Pvt.Ltd Mumbai the in my credit card on the 13 April 2012. They promised that I would receive the order on the 18.04.2012 but until today I haven't received the order. I call the company almost everyday but no proper answer is given. I usually order from Ibibo, Tradus and flipcart they do wonderful service but snapdeal is doing...

ORDER is cancelled without intimation. without my permission.it was a gift to be gifted on 12/04/2012.
i placed it first on 25/03/2012 but it was cancelled as confirmation call could not be made. i came to know on 29/3/2012 so i placed order again after having long talks on snapdeal costing Rs.41. I had to call manytimes as it was not showing on my screen
i placed order the expected delivery date was 7/4/12 ... but on 7/4/12...

I have done a order on 8/04/2012 to snapdeal they said delivered the product in next 7-10 days they delivered wrong order to me i have returned it to snapdeal and then don't delivered my product till 25/04/2012 and after that they cancel my order for saying product out of stock.I see the snapdeal site on 28/04/2012 the product is in stock. What the reason behind not deliver my order at right time i have gift to some one now what i said...

I have done a order on 8/04/2012 they said i delivered your order in 7-10 working days and then after 17 days(on 25/04/2012) they cancel my order without confirming to me through ph. call they do email to me and mention that product is out of stock.Then i see the site on 28/04/2012 the product is in stock


Product name and code:-Vaishali Mustard & Green Mysore Silk Saree (PrintedSaree-875C)
Company in...

I have ordered a wrist watch thorugh snapdeal.com as Cash on delivery. I got the wrong product hence filed a complaint about it with complaint number 383802. They instructed me to get the reverse pickup done but the due to poor service of the courier service, it was done after 7 working days. Now the Snapdeal support want 7- 21 more working days to refund my amount. This is highly disappointing as it is not expected from such big vendor....

Hi,
I had made a purchase from Snapdeal.com on 27-Mar-12 for a top.
The order is yet to be received as on today.
The payment was debited however the merchandise is yet to be received.
Today when I called them their reply was that they had couriered it on 9 April-12 and may be it got delayed due to courier service.
i am attaching the screenshot of the same for your reference.
I would request you...

Guys beware of www.snapdeal.com

They are into unfair trade practices. I had ordered Abercrombie & Fitch T-Shirt from them, they have delivered an absolute fake one. Their site shows that the product is 100% genuine. Even sent photos of delivered product to Abercrombie & Fitch company & they have acknowledged that its not authentic. I could also make out as I have original A&F t-shirts bought from USA.
br...

Dear Sir,
I have Ordered for two products mentioned below in Snap deal on 13.04.12

Today morning discussed today morning to customer care and launched a complaint # 418466 I have received one shipment against Order ID:[protected].
Order Details:
S.no Item Name Quantity Price Estimated Shipping Date
1 Lifebuoy Hand Wash Care Refill 185Ml


1 29 Apr 20, 2012
2 Himalaya...

Order was placed on March 14th on the site Snapdeal.com details of which are given below-

Order ID:[protected]
Order Placed On:[protected]:54:14

Over one month has passed since payment has been made, but the item has still not been delivered even though the website promises delivery within 5 working days.

No response has been obtained from the management of the website after Apr 2, 2012...

On 12/3/2012 I have place order for two 8gb pendrive the order ID is[protected]order placed on:[protected]:24:40) and order ID:[protected]order placed on:[protected]:46:34). Both my order were cancelled which I came to know only on 16/3/2012 by a mail by snapdeal.Com and the when I enquired on phone they told a stupid reason "two is a bulk order". Even though I am not satisfied by the reason I asked for the refund at least,...

PATHETIC customer service

Till now recommended for nearly 15 people and i feel shame for referring SNAPDEAL to MY FRIENDS.

Recently i purchased one Pen-drive for my friend.I suggested him to purchase from online rather going to shop, but he is not interested and convinced him to go for COD, he agreed, I purchased the product using the 100 coupon.

Details: Your Order ID:[protected]
Order...

Hi Team,

I have bought a necklace set from online from Snapdeal but it was a damaged product and when I called customer care they said that it would be replaced within 17 working days. But it has crossed more than 2 months and there is no replacement.

Details:

Online Shopping Site : www.snapdeal.com
Order No. [protected]
Item: Nayab Light...

Sir,
I have placed an online order of Force Elite Brown Men Watch. Sms came to my Mobile number that my will shipped by Blue Dart and expected delivery date in April 6th 2012. My Tracking number is [protected]. the Complaint arises when i didnt received my Watch at the evening of 6th April and make a call to Official Blue Dart office in Panki on Land line no. [protected]. the person who received my phone call , disconnected my call...

I order for a Belkin Swift laptop Backpack Online from Snapdeal.com and paid the full amount via net banking. Snapdeal has delivered me incorrect product (a Belkin Swift Top loader laptop bag). It has been 10 days since I raised the complaint in snapdeal (complaint number 353938) and I have not received the resolution. As per my last conversation with a representative of Snapdeal, she confirmed a hand replacement of the product over the phone...

I purchased an item from snapdeal.Com on January 20, 2012.

I received an email informing me about the dispatch of the product. After few days I tracked my product and found that the product has been returned back due to the house closed. More shocking was that the product was dispatched to mumbai ( maharashtra ) instead of cambay ( gujarat ) the distance between mumbai & cambay is approximate 550 kms. How is it possible...

On March 17, 2012, I had purchased one pendrive from SNAPDEAL.COM. First time after the payment made, I received error. Instantly I had received a mail from SNAPDEAL.COM stating

'We noticed that your purchase at Snapdeal.com wasn't completed
'In case the amount has been debited from your account, don't worry - we will refund it'

Then once again I tried & this time, it was successful....

My order ID is[protected]. I bought an collection of amar chitra katha books on 11th of March, today is 29th of March and still haven't received my order. Worst of all, the estimated shipping date as 24th of March. I have complained to Snapdeal several times and get the same bureaucratic answers "we don't have stock", "I've escalated this to concerned department", "we will ship it soonest". I don't...

I ordered a maxima gold braclet divine watch on snap deal. They processed it in 7 working days and when i opened my parcel i got to see that i got a totally different watch. It was a leather strap watch . I called them to log a complain. they told that my complain will be processed in 24 working hour.
after 5 days i got a call from snap deal and they told me that please return back the watch and 12 days after they will get the product...

I purchased a voucher on the 20/03/12 from snap deal.com for a spa called revital mantra in noida. The price list mentioned in the website made me think that the salon will be extraordinary, kerala full body massage for 1000 and facial for 1800 exotic manicure and pedicure for 600. The discount was 84 % so I thought it sounds like a good deal but before I pourchase the voucher i chekced few complaints on this website and they were all negative...