Snapdeal.com Complaints & Reviews

snapdeal.com
Location: Madhya Pradesh, India
pankaj6577 on May 3, 2011
deactivate the emails ans sms send by snapdeal.com
My no. is [protected] n email id is [protected]@gmail.com
I want to deactivate the sms ans emails send by snap deal. Please help me out.

Dear sir

I have purchased online deal from snapdeal.Com (delhi office) on 30 april 2011, worth rs 4099/- (Voucher:[protected]
For 1 night and 2 day package (means I.E 36 hr package) at kikar lodge at ropar .

Deal is valid till sep 2011

but as I enquired from kikar lodge directly , they will allow the package for 24 hr only instead of 36 hr.

Due to this I asked snapdeal cusotmer care, they told me that I would be given 36 hr package, but later they told me in written I would be given only for 24 hr, which I find not appropiate for me to go for 24 hr from gurgaon to ropar and decided to return my money back to me. When I wrote an email to snapdeal about returning my money back , they said that it can not be returned since it was a confirmed booking.

Following things was mentioned in the deal :

1).Once booking is confirmed it would not be cancelled : and my booking is not confirmed yet.

2).Customer satisfaction is our primary goal. If you ever feel that you were dissatisfied with snapdeal, let us know and we'LL refund your purchase - simple! .

I have all invoices for the deal and email communication with snapdeal and want to file a suit in consumer court.

So please help me how can I file a suit against snapdeal.Com to get my money back to me.

Please also tell me is there any online facility for the same or not.

Regards
varun garg

My no. is [protected] n email id is [protected]@gmail.com
I want to deactivate the sms ans emails send by snap deal. Please help me out.

Thanks

My name is Rituraj

I have purchased 4 snapdeal coupon for cleartrip.com, offer is that pay Rs. 99/- and get Rs. 350/- rebate on flight booking,

Booking is valid till 30th April 2011.

I have tried many times to book a ticket on Cleartrip.com and put the voucher number to check the savings but it always gives "The coupon code string entered may not be matching the code sent to you"

I have continuously tried it for last 2 week, and got the same error.

I even called customer care 100 times but they didn't respond the call.

After all SNAPDEAL is a Fraud company.

Anyhow I need my money back. Otherwise I will sue a legal action in consumer court.

Rituraj Bordoloi.

On 25th Apr 2011, I did recharge of my mobile number (IDEA (MUMBAI)) : [protected] for which 50 Rs. has been debited through HDFC Bank, yet I didn't receive any credit of 100 Rs. (as was claimed) to my above number. Payments was successful and they provided a voucher no 52635418. Now already 4 days over, but still I didn't receive the recharge. I have called to customercare at[protected]. But they are postponing everytime, but not care about recharge.. Pls help or we all shall launch a complaint against SNAP DEALS

Hi,



On 25th Apr 2011, I did recharge of my mobile number (Tata Docomo) : [protected] for which 50 Rs. has been debited through HDFC Credit card , yet I didn't receive any credit of 100 Rs. (as was claimed) to my above number. Payments was successful with Reference Number: 52577764 as below mail sent by Snapdeal.. Already 4 days over, but still I didn't receive the recharge. I have called to customercare 3-4 times at[protected]. But they are postponing everytime, but not care about recharge..



Regards,

Nagendra



[protected][protected][protected][protected]


To: [protected]@hotmail.com
Subject: Here is Your Snapdeal Voucher:52577764
Date: Mon, 25 Apr 2011

From: [protected]@snapdeals.co.in





Amazing deal for Pre-Paid Mobile Users! Pay just Rs 50 to get Rs 100 worth of pre-paid mobile recharge on selected Networks

Advance Paid - Rs 50
Remaining Amount - Rs 0 (= Rs 50 - Rs 50)
Show your Voucher Code to the merchant and pay the remaining Rs 0 (= Rs 50 - Rs 50) before leaving



Offer Details

Deal package: Rs 100 worth of pre-paid mobile recharge available at Rs 50 only
After payment is successful, recharge may take up to 48 hrs due to delay at Operator's end
Please check your Top-Up / Recharge Denomination with your Operator before proceeding to Recharge your Mobile Number
The use of voucher shall be limited to 1 per mobile number & 1 per user
Includes all applicable taxes and service charge
Recharge not applicable for Airtel numbers
SnapDeal # 52577764
Customer Name: Nagendra
Purchased: Apr 25, 2011
Expires On: May 13, 2011


Retailer Details

Mobile Recharge
SnapDeal outlet
New Delhi
New Delhi
Pin:
Phone:[protected]
Fax:
Timing: 24x7





Instructions
Print your SnapDeal Voucher
Enjoy your deal!
Please tip generously at the outlet!
Call SnapDeal customer service at[protected] Days a week, 9am to 11pm ) or email us at [protected]@snapdeal.com for any clarifications
Customer satisfaction is our primary goal. If you ever feel that you were dissatisfied with SnapDeal, let us know and we'll refund your purchase - simple!

PLEASE BLOCK SMS FROM LM SNAPDEAL TO MOBILE NUMBER [protected]

SIR,
I KEEP ON GETTING UNSOLICITATED SMS's FROM SNAPDEAL.COM. MY MOBILE No'S ARE [protected] AND [protected].KINDLY GET MY MOBILE NUMBERS DERIGESTERED.
THANKS.
COL BHANDARI

My name is ravi.
they recently had an offer on which i[censored] recharge of rs. 50, you will get 100 rs talktime..
this is totally fraud.. guys dont believe on any offer..
one of my friend had also paid for some other offer...
and when he went to some store to take that offer... store owner doesn't even knew about snapdeal..
i even called customer care they didn't respond the call..
if any of snapdeal person see this .. remember keep that 50 rs in your ..and make tajmahal if you can..
FRAUD COMPANY..

I made 3 transaction on[protected] for recharge at snapdeal in offer rs 100 talktime on rs 50. One transaction got

failed and 2 got succeeded, but amount was deducted for all three transactions. Even, i have not got the recharge

for those 2 successful transaction. I got the snapdeal voucher no 53968707 and 53929403. Bt no balance...

the bank statement detail regarding same is

25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO634IG48844365 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO606IG48844178 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO566IG48844037 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00

I tried to call customer care 3-4 times at[protected], my phone is always waiting even after 10-15 minutes. I

wasted my mobile talktime in calling customer care. EVen i send the mail yesterday, but no response from snapdeal.
Snapdeal is really a fraud company.
Kindly refund my money for all three transaction or refund money of 1 transaction and do those 2 recharges.


Mohit AGarwal
[protected]@gmail.com
[protected]

please unsubscribe my snap deal subscribtion in banglore
they are sending unnecessary messages to my mobile&email
mobile no:[protected]
email:[protected]@gmail.com

I am daily receiving unwanted text messages from LM SNAPDEAL. Sometimes its 2 or 3 times a day. Please help. My mobile number is [protected]
- Ajay

i am getting lot of mail to my mail id at md.[protected]@yahoo.com from snapdeal.com.
Many time i unsubscribe this service. But till now they are sending the bull mail.therefore, i am requesting you to take necessary steps to stop sending email.

Please unsusbscribe from Sanpdeal.com as i'm getting unneccessary SMSs & email.

my emailId: [protected]@gmail.com

mob: [protected]

snapdeal sms is coming continously on my mobile and it is taking charges for it so i want to stop sms coming.these sms are just a bull [censored]tt. dont send sms on[protected]

Amount deducted in HDFC A/c for snapdeal.Transcation failed.and the referal no is[protected].

19 Apr 2011 CCA11DBJB390-Avenues India Ltd[protected] Apr 2011 109.00

Regards

Tina S Khandelwal
[protected]@gmail.com

registered my mobile number with snapdeal.com which was my first mistake. I searched on snapdeal.com to unregister my mobile number but could not find it. Stop those daily annoying deal sms's it wont do any good for your revenue...pls stop smses on [protected].my email is:[protected]@rediffmail.com.

please do not send snapdeal.com sms to mob no. [protected]

Sub: Poor quality and bad service from Fish Zone

This is to inform you that I, Shoma Chaudhuri, purchased a coupon from your website related to a Fish Bowl with 2 gold fish. However, when i went to the store to take delivery of the fish, one of a the fish did not seem fine, despite repeated questions inquiring about the fish health i was told they were of best quality. Unfortunately, the unhealthy fish died on 4th and the second one too died yesterday.

After several attempts to contact Mr.Aqueel Khan of Fish zone, i was told that they do not take guarantee for the quality or life of the fish they are selling.

I am extremely disappointed with this poor service and nonchalant behavior of the dealer and to add to that i did not receive back any communication from Snap Deal despite registering my compliant and being assured of a call back with four hours.
This is complete disservice to a first time customer .

I believe it is imperative for the dealer to have written in the voucher that he neither takes guarantee for the quality or life span of the livestock he is selling. I am tempted to take legal action against the dealer and will make sure to tell everyone of the bad quality and non responsibility towards the consumer.

I hope that if not replaced with better quality of gold fish within this week, I am refunded the amount Rs. 250. I payed else I will be forced to make sure that these kind of wrong sellers receive punishment and disrepute they deserve along with your company that does not properly check the standards required from these rouge dealers for an online shopping company.

Hoping to receive a prompt response


Best Regards

Shoma Chaudhuri
Legal
Development Division
CSR
(M) [protected], [protected]

SNAP DEAL scam, SNAPDEAL deducts extra money, SNAP DEAL hidden charges.

Snap deal had an offer for total value of Rs.299 and we had to pay rs.99 online.

I made the purchase, got the offer in my email which states that Rs.99 have been paid.

However, I checked with my bank and Snapdeal has deducted Rs.632.

While Making the purchase I was very careful. I made sure quantity is correct i.e. 1. price stated at page was Rs.99.

I contacted their customer care, they hang up as soon as tell my issue, later no one answers.

This is a scam website I strongly advise people NOT to use this company. I have sent several emails to their support and help, guess what? No one even cares to reply. I have proof from bank which no one...NO ONE can deny or override with their empty words.


I look forward to people who have suffered damages to raise their voice, let Media know how SNAPDEAL is just a scam. They must face legal actions for fraud.

@snapdeal team ; You will soon catch a nice thread on TOI and HT. Be ready with your lame excuses and explanations because I have proof from bank to rub it on your face.

Akhil