Snapdeal.com Complaints & Reviews

I bought a voucher from SnapDeal.com. Order No is[protected]. When I went to the merchant ( Jalaram, Pune ) to redeem the voucher, he put forward some additional Terms and Conditions ( like compulsory 3 months subscription ) which was no where mentioned on Snap Deal website when I bought the voucher. When I asked merchant that this is not mentioned on Snap Deal website, they told that its not their problem, we had asked Snap Deal to put these...

Your Order ID:[protected]
Order Placed On:[protected]:52:04

Order Details:
S.no Item Name Quantity Price
1 Strontium 4GB MicroSD + Free card reader


1 275

TOTAL: Rs. 275


View/Print Voucher





Payment Details:
TOTAL AMOUNT : Rs. 275
Shipping Charges 0

PAYABLE AMOUNT :...

i had purchased an snapdeal voucher for spa services at kalyan lookwell spa my voucher no is 16570719 the owner of lookwell spa is not ready to accept the voucher she says before puchasing you should have enquired with me now we are very busy with our normal business and we cannot entertain snapdeal customer for atleast 2 months this is horrible and total discrimination between snapdeal custimer and normal direct customer to them when i called...

My Name is hariharan, I have placed an order in snapdeal through snapdeal.com for a Foce Multi Eye Bracelet Watch for Rs.3499/- on 13th Nov 2011. They supposed to deliver the item within 7-10 days they have dispatched the item. I spoke to the customer care twice and they are saying they will ship the material ASAP.. but still i have received it . But that product is not in working condition. Snapdeal order number is[protected]. . Please...

Snapdeal lures customers promising heavy discount of the products listed on their website. They ask you to pay a token amount (say 10%) and get discount from on the merchant when you purchase the product.

I also got into trap. I paid Rs 90 in a online transaction from my bank account for getting lunch in ibis hotel gurgaon for 2 persons at 45% discount. Snapdeal has promptly sms me the discount order no #[protected] with two...

I wish to highlight here Order ID[protected] which was placed on 3rd Nov 2011 for purchase of a Casio Ladies watch costing Rs. 2049/- with the respective payment made immediately. Today, even after 15 days, there is no status update from snapdeal's side. I made numerous calls on their customer service helpline @[protected] and spoke to the "call centre executive" who was nothing less than an answering machine, hardly knowing...

I had purchased a jewellery set worth rs. 899/- from snapdeal.com last week. When I received it, I noticed that the jewellery the necklace is broken into 2 pieces. The earring was missing a big stone in it. I was shocked. After ruining my purchases with yebhi and other sites, I was thinking at least snapdeal will be proper considering I have made so many purchases here but no :(

When I called the customer care executive Pradeep,...

Purchased a topskin from the website www.snapdeal.com using my credit card. The amount has been deducted but the product has not been delivered to my address listed. The vendor http://www.topskin.co.in/ is not responding to my phone calls for deliver of the product. Order number: 968. Please do something about www.snapdeal.com and http://www.topskin.co.in/, so that they cannot do fraud with other customers.

Thanks
Sandeep...

My Name is Jayanand, I have placed an order in snapdeal through snapdeal.com for a toy for Rs.750/- on 28th Sep 2011. They supposed to deliver the item within 7-10 days and still they have not dispatched the item. I spoke to the customer care twice and they are saying they will ship the material ASAP.. but still i have not received it . Snapdeal order number is[protected]. Please arrange to deliver the material or refund the money. Thanks...

Snapdeal Order#[protected]
Its Been 13 days now... I Have Placed Order for my mobile..... They said it would be delivered with in 7-10 bussiness days........ Still The product is under the process only.... Every time i called them they said within 24 hrs we will call you and give you ur shipping detalis...... but still no calls nothing...... product is still under process...... dont know wats hapening.... i thing they are making customers...

I have place the following order online with Snapdeal.com on 30.09.2011.
The orders placed online with snapdeal.com, and payments made through Net banking on Sep 31 are,
ORDER No DATE PRODUCT QUANTITY VALUE
[protected] 30/09/2011 Genius Eface 1 (one) 1399.00
[protected] 30/09/2011 Nikon CoolPix 1 (one) 9652.00
...

Anita from Mumbai

I purchased a snap deal offer with The Hilton Hotel in Mumbai, according to the deal I was required to paid Rs 99 for two persons via credit card online for buffet which I purchased, according to the agreement, the said amount was to be deducted at the time of final billing at the restaurant, however I was informed that no such amount would be deducted and I was misinformed, how could I be misinformed when...

Dear Rohit,

I have purchased Combo offer from My Grahak.com(order id:5892) through Snap Deal(order id:[protected] on 23rd September 2011 and was committed to be delivered upto 25th September 2011 but upto till date i haven't received any thing even after telephonic & mail conversation from your & yours merchant side, i was totally harassed by both the Sellers as I have already made payments to them....

I have ordered a YES brand Bluetooth headset on 25th September, 2011 which was delevered to me on 28th September, 2011. But to my sheer disappointment the product is faulty i.e. it is never power on.
I have ordered quite a good number of electronics form various e-merchants & never faced such a situation.

But in my very first dealing with SNAPDEAL i have been cheated.

My details are as Under:
...

I want to stop receiving messages of snapdeal on my mobile no. [protected], and also on my email address [protected]@gmail.com...

SnapDeal has a offer scheme for Mobile recharge. I have recharged 5 mobile numbers(50 rs for each) and 4 of them has been successfully recharged but 1 number had been not recharged and payment is deducted from my account for 5 numbers. I had call many times their customer support but they told that you will get your payment in next 4-5 days but till i have not got my payment. This scheme was on 25 May 2011. Yet i have no solution, so please...

i made an order of BHPC green aviator sunglasess on 12th september. i recived order on 16th september by cash payment. when i opend d box the sunglasess were not genuine.even the name of company of BHPC is not properly mentioned.My product item code is MVBHPC 103.i paid Rs750 cash to courrier boy.Its my complaint that i want to refund my cash with some compensation amount....

I bought a package of massage (45min) + Foot reflexology (15 mins) , through snapdeal.
which was clearly mentioned in the deal.

But to my surprize they gave body massage that too for only 30 mins.
On asking them about the foot reflexology , they said its all over which was not even done for a minute.

And further
1. The lady manager there argues that for the given amount of deal you get...

This is to warn SnapDeal consumers to beware ...from visiting GRACE N GLOW Saloon.

Its sure that after booking deal on net U will come back without availing any services at this outlet because of their staff miscommunication and mismanagement of the bookings .

First they confirm your booking and then they deny you to avail the services just because you are ten minutes late n on top of that they treat you like...

THE SNAP DEAL IS A SITE WHERE ALL STUFF IS GIVEN AT HIKED PRICES MORE THAN 20 % IN COMPARISION FROM THE MARKET RATES .AND THEY CLAIM IT TO BE A DISCOUNT PRICE
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