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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 717

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U
universal2011
from New Delhi, Delhi
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not replace

Address:Papum Pare, Arunachal Pradesh

snapdeal is 100% fraud don,t purchase any Item, because they sell only defect Item moreover not replace even its guarantee period....
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P
Prakash2012
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal unethically misused consumer money

Sanpdeal unethically misused consumer money for almost a month, following are sequence of events:

1. January 1, 2012 - I booked online order[protected] a perfume worth Rs. 2395/=
2. January 3, 2012 - Snapdeal website do not have online order status enquiry facility (link of order status does not work) nor provided any toll free number for customer service, hence customers are forced spend money over STD calls to Delhi...
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J
Jaya Chandran
from Chennai, Tamil Nadu
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Snapdeal or scam deal

Address:Chennai, Tamil Nadu

I bought and gifted one ornament to my friend through snapdeal.com. Order No :[protected] worth around Rs.1050.

One of my friends said that he encountered the issue with snapdeal that, if the billing address and delivery address are not same, they used to send some junk product instead of original one.

So, I contacted the person who received the gift and found that it was not the one which I ordered. That was...
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S
ssshetty
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EsselWorld & Water Kingdom

Address:Mumbai City, Maharashtra

Dear All,


I issued a online booking with snap deal.com for three ticket 31night2011 eve but unfortunately my cousin brother die in Abu Dubai so iam leaving mumbai on 27/12/2011 before leaving i already spoke to snap deal person to the same that iam unable to go Essel World & Water Kingdom with my friends.

All three ticket issued in my name i spoke same that if my friends go to the Essel World &...
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S
sushmita.dutta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered

Address:East Delhi, Delhi

I ordered a watch from snapdeal and they delivered me a wrong watch. whenever i called up to follow my order status they said different different things.

Today again when i called them they said that the watch is out of stock so they have initiated refuns procedure and this will take another 10 days to process.

But the product is still showing in their website and it is available also.

http://www.snapdeal.com/product/lifestyle-watches/bhpc-9-3-square-watch-12274br...
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S
sanjoysinharoy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against sending sms messages regularly and thus disturbing

I alredy sent 3( three) messages to 1909 to register my mobile No. [protected] and [protected] so that un-necessary sms messages by any are not sent. Despite sending repeated requests to the complaint register system of TRAI, it is found that, the above noted company "Snapdeal" are very regularly sending sms messges and thus disturbing me.
with this complaint, I like to first register my complaint against TRAI as to why...
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C
chock111
from Chennai, Tamil Nadu
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Product not delivered/Refund not processed

Address:Chennai, Tamil Nadu

This is regarding the boots cotton buds I ordered through snapdeal. Order ID[protected]. I did not receive the product and I did not get any status update on that for almost 20 days. I called up customer care twice just to hear their usual 'we will get back in 24 hours', but they never replied nor called. I called up again & asked to cancel the order, they said it will be cancelled and the refund will be processed in 7 days,...
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S
sulabhmangal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Serious and fraud Deals

Address:Central Delhi, Delhi

I bought two deal from snapdeal.com promising 5 vouchers of 20% each from their partner/self site shipmycart.com.
Offer Details
5 Promo codes will be provided on purchase of the voucher. Each promo code entitles a discount of Rs. 100 on a minimum purchase of Rs. 500. On successive purchase of Rs 500, multiple promo codes can be used per bill. ( Example 2 promo codes can be used on purchase of Rs 1000 and so on)
Reasons...
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R
Roufal 169
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal kochi

Address:Ernakulam, Kerala

i have receive too much sms from snapdeal. Please unsubscribe sms from my no:[protected] from snapdeal...
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M
Mudassar Shaikh
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Delay in delivery :Order no 268054628

Address:Mumbai City, Maharashtra

My Freind Shagufa had ordered a watch from Snap Deals. the order was placed on 16 december 2011 but till today its not yet delivered. She had tried calling customer care for help but no positive assistance from customer care.
This really unacceptable services are been offered to customer. The vendor even has not shown the curtsy to call customer and update about the status....
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S
shyam84
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service and operations

Address:Hyderabad, Andhra Pradesh

Snapdeal is the most laid-back in terms of customer service., They promise that they would give a special discount coupon on first purchase. Not only did they give an invalid coupon code, after I made the purchase of a Blackberry on Snapdeal, their customer care executives do not even have order status for 6 days post placing the order. All they have to say is that it will take 10 working days. A request to expedite the order is out of question....
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N
NoddySingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duping people with wrong products

Address:Pune, Maharashtra

My name is Gaurav. I have had a terrible experience in my first buying with SnapDeal. I had ordered for a Lacoste Men perfume and had paid the complete amount after getting the package. However, upon opening the package I discovered that the product was wrong. Upon discussion with Customer care I was told that within 1 week your product will be replaced with the correct one. However, it has been more than a week now and upon calling several...
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V
vijaysonik
from Mumbai, Maharashtra
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Cheated by snapdeal

Address:Maharashtra

Hello , This is Vijay Soni.
I purchased SP-YES-BT-YP01 ( bluetooth headset) ( 2 Qty) from snapdeal
[Order ID:[protected] and Order ID:[protected]]
of rs.425 ( paid 325 + 100 discount voucher)
on 11th December 2011 and 12th December 2011 from merchant.SPINEL TRADECOM PRIVATE LIMITED
New DELHI.

I received two parcel on 15th December 2011 through BLUEDART courier.
One was having correct...
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G
gradtamu
from Mumbai, Maharashtra
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Snapdeal is Cheating People... Where's my product???

Address:Maharashtra

I purchased Zen M23 phone on snapdeal.com on 12/5/2011.

THe product showed delivery in 5-6 working days.

Even today, 16/12/2011 it is still showing "Processing". I called customer support 2 times and the 2nd time, a very rude female executive talked to me. She was trying to make me believe that I am stupid to call before 10 days since according to her, all products take 10 working days.

I...
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Ruhi aggarwal
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prize

Address:Chandigarh, Chandigarh

I was the winner of Wednesday Winning Contest.

Check out the link : http://blog.snapdeal.com/product/thanks-for-the-huge-response-guys/

I have also mailed the details at : [protected]@snapdeal.com

But, I haven't any received any reply mail from regarding my prize.

I have told them about it and they are saying we have already mailed you the prize details.

Kindly look...
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A
askumar1444
from Bengaluru, Karnataka
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Damaged item received

Address:Bangalore, Karnataka

I have purchased Casio Dual Time Display Watch from snap deal and got a damaged item. I want it get replaced. I send a mail to their customer support and there was no response.

order number [protected]

Thank you....
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R
rup_son
from Bangalore, Karnataka
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Different mobile color

Address:Bangalore, Karnataka

This is with regards to the purchase I have made from Snapdeal of a Samsung Galaxy SII from their website. The displayed product there shows a black color handset. I place an order with them. I get the handset within 5 working days, which is good. But when I open the package, I get a white color handset. I call them up, they register the complaint no. 24839 and reply that someone would call me within 48 hours. But they did not get back. On...
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crazycerulean
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service and Shameless

Address:Bangalore, Karnataka

This is in continuation to my earlier complaint against Snapdeal. It has been 1 month since I placed the order on 10th Nov 2011, I got the broken jewellery set on 14th Nov and the reverse pickup happened after calling them thousand times. Inspite of a week passing since the reverse pickup has happened I don't get any mail/confirmation on when I am going to get my jewellery. When my husband called today to find out the status, the uselesss...
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Parameswaran Murugesan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG PRODUCT DELIVERED

Address:Kanchipuram, Tamil Nadu

I have Ordered for 8GB SD memory card but they delivered 8GB micro SD memory card. Same day as soon as i receive, i had given customer complaint (Complaint No 13184). They told within 3 days my product will be delivered by reversing pick-up. But what happened is, 3 days after they reverse pick-up 8GB Micro SD card & there is no phone call from snap deal after 1 week time also. Still i am waiting for my product!!!!!
My Snapdeal...
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bhargavim
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper delivery of products

Address:Chennai, Tamil Nadu

Products purchased from Sia collections is not worth for the money paid.Snapdeal delivers defective products when u order online and they do not respond i[censored] call them back to register a complaint. Worst online shopping portal and services....
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