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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 717

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M
midnightstars
from Bengaluru, Karnataka
Feb 1, 2012
Resolved
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Resolved

This is my 1st snapdeal order and very dissapointing, on 10th jan 2012 i ordered a perfume for women d&g 6 l'amoureux worth Rs.2249 paid cash on delivery and while opening shockingly found a men's perfume 'One by Calvin Klein' i immediately called customercare and they said for reverse pickup n gave me one address, so i sent it back to them, and now they hav recieved back the product, and i'm telling them to send me the right product, they are not sending i m just waiting getting really angry why they need so much time to send me the right product? If they won't send then i wil be forced to take action

My main point here is why do snapdeal ppl keep such people who don't know to pack the right order??? r they illiterate or they hav the hobby to trouble customers? this case is not 1st i m reading other customer compaints also.

My order number is[protected] and complain no 138137
Aug 13, 2020
Complaint marked as Resolved 

SnapDeal — wrong product delivery

I had Ordered for the Mitashi DVD Player Model No: Mi2211 worth Rs 1999 at 4-jun-2011 from snapdeal.
The product is delivered of worth Rs 1599 (Model Strom), a defective piece with broken remote. My Order ID is:[protected] .I also get the Invoice of 1599.
I have sent them a mail reg. same at 12-jun-2011.
I have called then 8 to 10 times.But same excuses that your product will be replaced within 7 to 10 days. But no resolution yet.
I'm UMAKANT SHARMA i had ordered for the farenheit geek style sunglasses at 15th-may-2012 the product is dilivered of worth RS.749 but my order is change because wrong product delivered by snap deal my order id is[protected]
I ordered 2 tennis racquets worth 20000 Rs. And my mistake that I ordered using EMI option. The 2 racquets delivered are different. I immediately called customer care and registered complaint #763571. Order Id #[protected]. I received 2 calls from them and both the executives were completely unaware of the problem and didnt know anything they were talking. I feel cheated. They have given me the option to send the product back but reading the reviews here, it seems they are never going to re dispatch.
I have just order jwell set and ayur cream from snapdeal and its cash on delevery . delevery date is 15 march.
So what should i have to do accept the product and pay. or not ...
becuase am checking here various froud cases about product...
so please suggest what to do beacuse tomarow my product wil be deliver and i wil pay...
please suggest
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    M
    mousu73
    from Pune, Maharashtra
    Jan 31, 2012
    Resolved
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    Resolved

    Address: Nagaon, Assam

    This is regarding non reciept of ordered items. I oredered a Ashmita Black Long Kurta[protected]A Size: M through snapdeal on Janury 11th 2012.
    The order no. was[protected]
    Cost : Rs 629
    I was promised a delivery within a week. But I didn't recieve delivery. I called the customer care and I was told that the ordered item was out of stock and I would recieve a refund. But now the numbers offered for customer care didnt respond to my calls anymore. Whenever I try to call at these numbers from my registered phone my call gets diverted to an announcement.

    Its been 20 days and there has been no delivery, no refund and no response from their side .

    Mousumi Das
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      Raj Valsan
      from New Delhi, Delhi
      Jan 26, 2012
      Resolved
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      Resolved

      Address: North Delhi, Delhi

      I want to stop getting sms and mail from snapdeal. Please unsubscribe me. My mobile no. is [protected] and email id is [protected]@gmail.com
      Aug 5, 2021
      Complaint marked as Resolved 
      snapdeal sms is coming continously on my mobile and it is taking charges for it so i want to stop sms coming.these sms are just a nonsensee.... dont send sms on [protected]
      snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      pls deactivate snapdealsms on my mobile no [protected] or email id:- [protected]@gmail.com...
      snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      KINDLY DEACTIVATE SNAPDEAL.COM SMS AND EMAILS PHNNO IS [protected] AND EMIAL IS [protected]@gmail.com
      Hello Kindly stop sms from SNAPDEAL.COM & Mail also. Please dissolve my problem as soon as possible. Mobile Number is [protected] & [protected]@yahoo.co.in
      hello snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      pls stop the sms to [protected].
      sopKINDLY DEACTIVATE SNAPDEAL.COM SMS AND EMAILS PHNNO IS [protected] AND EMIAL IS [protected]@gmail.com
      pls deactivate snapdealsms on my mobile no [protected]
      haven't received E-Mail at [protected]@yahoo.com regarding my deal no 56925424 contact no [protected]
      dont send me msg on these two no [protected] '[protected]
      pls deactivate snapdealsms on my mobile no [protected]
      Everyone,

      The sms unsubscription link is right there on the homepage - http://www.snapdeal.com/smsunsubscribe

      Also, each of our emails have unsubscribe link at the bottom. Just click on it and you will be done.

      Do let me know if you have any more problems.

      Regards,
      Rohit
      SnapDeal Team

      SnapDeal — DO NOT SMS ON MY MOBILE

      DO NOT SEND ANY SNAPDEAL SMS ON MY MOBILE NO.[protected] OR EMAIL IN [protected]@gmail.com WITH IMMEDIATE EFFECT.
      nothing is not done by u
      Please dont send unnessary message on my mobile
      hello snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming. Dont send sms on [protected]
      Sir plz stop sms to my mobile no:[protected]
      SIR PLEASE STOP SMS TO MY MOBILE NO:[protected]
      DO NOT SMS ON MY MOBILE no.[protected]
      pls stop the sms to [protected] & stop mail also to [protected]@gmail.com
      Do not send sms to my mobile no [protected], & mail to [protected]@gmail.com
      pls stop the sms to [protected] & stop mail also to [protected]@gmail.com
      Pls Deactivate Snapdeal Sms On My Mobile No [protected] Or Email Id:-
      [protected]@live.com
      OK...
      THANKS
      pls stop the sms to[protected], im geting disturb
      deactivation snapdeal sms on my cell no;[protected]
      pls stop the sms to [protected] & stop mail also [protected]@gmail.com
      please Deactivate Snapdeal SMS On My Mobile Number:- [protected] or Email ID:- [protected]@gmail.com
      snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      Plz Stop The SMS to My Mobile No.[protected] Fastly
      Please stop sending SMS to my mobile:[protected], Its irritating,

      I want to file a case if this continous
      pls deactivate snapdealsms on my mobile no [protected]
      DO NOT SEND ANY SNAPDEAL SMS ON MY MOBILE NO. [protected] OR EMAIL IN [protected]@yahoo.co.in WITH IMMEDIATE EFFECT.
      Do not send sms to my mobiles.
      1. [protected]
      2. [protected]
      3. [protected]
      i don't want any sms of snapdeal from know on ... i get disturbed unnecessarily...my num is [protected]. I will sue you if ill recv any messages form snapdeal anymore.
      saima
      please stop massages on my No.[protected]
      Dear Sir,

      I am getting continuous SMS from snap deal.com & i am fed up from this messages & i want to stop all this SMS please do the need full.
      My mobile no is [protected]
      Dear Sir,

      I am getting continuous SMS from snap deal.com & i am fed up from this messages & i want to stop all this SMS please do the need full.
      My mobile no is [protected]
      snap deal sms is coming continuously on my mobile and they disturb me so i want to stop sms coming.these sms are just a nonsense... don't send sms on [protected]
      snap deal sms is coming continuously on my mobile and they disturb me so i want to stop sms coming.these sms are just a nonsense... don't send sms on [protected]
      hello
      If you don't want to receive any mail or sms for snapdeal or any website go to there website block your no. over there they not going to send you any further sms i tried in to snapdeal you have to click on SMS Unsubscription down under the website after that they will ask you for a pin no (that don't mean ur pin code) they are going to give an sms there will be a pin enter that here you go. you will never going to get any sms from them. other wise i am sending you the link also http://www.snapdeal.com/smsunsubscribe

      yugant chaturvedi
      [protected]@gmail.com
      plese stop the sms from snapdeal.com. my mobile no was [protected]
      plz stop sms on my mobile no. [protected]
      I want to stop sms on my mobile number [protected]
      Hello Kindly stop sms from SNAPDEAL.COM & Mail also. Please dissolve my problem as soon as possible. Mobile Number is [protected] & [protected]@gmail.com
      i don't want any sms of snapdeal from know on ... i get disturbed unnecessarily...my num is [protected]. I will sue you if ill recv any messages form snapdeal anymore.
      snap deal sms is coming continuously on my mobile and they disturb me so i want to stop sms coming. these sms are just a nonsense. don't send sms on [protected]...
      plese stop the sms from snapdeal.com. my mobile no was [protected]
      plz stop sms on my mo no [protected]
      Sir,
      Stop all the SMS from Snap Deal to my mobile no is [protected]
      plz stop sms on my mobile no. [protected], [protected], [protected], and [protected] Thank you AVRK Raju and A.Vijaynirmala
      plz stop on sms my mobile [protected]
      stop sms on [protected]
      plz stop sms on my mo no [protected]
      SIR,
      I WANT TO STOP THE SNAPDEAL MSGS COMING IN TO MOBILE NUMBER, I.E. [protected]. PLEASE DO THE NECESSARY, IT IS URGENT.
      plz stop sms on my mo no [protected]
      DO NOT SEND ANY SNAPDEAL SMS ON MY MOBILE NO.[protected] OR EMAIL IN [protected]@yahoo.co.in WITH IMMEDIATE EFFECT....
      block sending sms to my mobile no [protected]

      Snap Deal — stop sms to mobile number

      please stop the sms from snap deal mobile no:[protected], [protected]
      my no.[protected] please stop sms urgent
      please stop sms from snapdeal.my mobile no is [protected]
      my no.[protected] please stop sms urgent
      please stop sms to my mobile from snapdeal [protected]
      please stop sms to my mobile from snapdeal [protected]

      Snap Deal — don't send msg on mobile

      please stop sending messages to my mobile no : [protected] and to my email [protected]@gmail.com plzzzzzzzz
      DO NOT SEND ANY SNAPDEAL SMS ON MY MOBILE NO. [protected] WITH IMMEDIATE EFFECT.
      hello snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming. Dont send sms on [protected]
      Hi Venkata Pavan,

      You are unsubscribed from Snap-Deal. From now onwards you won't receive any message from Snap-Deal.

      Regards,
      Snap-Deal
      stop sending message in [protected]
      pls dont send sms on [protected]
      napdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      snapdeal sms is coming continuously on my mobile and they disturb me. These sms are just a nonsense... don’t send sms on [protected]
      DO NOT SEND ANY SNAPDEAL SMS ON MY MOBILE NO.[protected] OR EMAIL IN [protected]@gmail.com WITH IMMEDIATE EFFECT...
      napdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming.these sms are just a nonsensee... dont send sms on [protected]
      i don't want any sms of snapdeal from know on ... i get disturbed unnecessarily...my num is [protected]. I will sue you if ill recv any messages form snapdeal anymore.

      SnapDeal — msg

      snapdeal is sending me regular messages of their poducts.i want to stop these messages so various times i register my problem to snapdeal unregister forum but these messages not stop..
      pls stop these messages to my mobile no. [protected]
      plz stop sms on my no [protected] & [protected]
      stop receiving the sms on mobil no. [protected]
      Dear Sir,

      I am gettting continuous SMS from snapdeal.com & i am fedup from this messages & i want to stop all this SMS please do the needfull.
      My mobile no is[protected]
      snapdeal sms is coming continously on my mobile and they distrub me so I want to stop sms coming. on my mobile no [protected] . I tried several times the unsubscribe menu but it is not activated till today .
      To Stop Sms From Snapdeal
      Call 1909
      Its A Do Not Disturb Service From Government
      pls stop sms and mails my ph no [protected], email [protected]@gmail.com
      not interested
      please deactivate the sms alerts urgently my email id [protected]@gmail.com
      bahan chodo mere fon pe koi sms na bhejo [protected]
      snapdeal sms is coming continously on my mobile and they distrub me, stop sms on my no [protected], otherwise i file a case
      sms band karo abhi [protected]
      snapdeal sms is coming continously on my mobile and it is taking charges for it so i want to stop sms coming.
      please tell me the solution. my mail id is [protected]@gmail.com and my mobile number [protected] and [protected] ...
      please considered the sms
      snapdeal

      Location: India


      Raj Pradhan on Apr 5, 2012


      stop sms
      Dear Sir,

      I am gettting continuous SMS from snapdeal.com & i am fedup from this messages & i want to stop all this SMS please do the needfull.
      My mobile no is[protected]
      dont send me a snapdeal sms on this num [protected]
      Kindly stop sending sms to my mobile [protected] from snapdeal
      Dear pratikjoshi

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team
      Dear wesley

      We apologize for the inconvenience. We care about your grievance, please share registered email ID or contact number at [protected]@snapdeal.com so that we can assist you.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team
      snapdeal sms is coming continously on my mobile and they distrub me so i want to stop sms coming. Dont send sms on [protected]. and dis sms are about seller panel and i m nt seller so plz stop all sms to send my mobile num
      Dear Krunal(krunal1414),

      Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

      Regards,
      Team Snapdeal
      Hi Krunal(krunal1414),

      Please share screenshot of SMS so we can assist you in a better manner.

      Thanks,
      Team Snapdeal.

      Snapdeal.com — Broken part delivered

      I have received my order [protected] dinner set in broken state and i placed request to replace order on 24th april and reverse pickup yet not done

      stop sms - Comment #2413334 - Image #0

      Snapdeal.com — tempered screen guard for apple i pad mini2

      it was broken.

      stop sms - Comment #2413528 - Image #0

      mobile heating problem

      Hi sir recently I have purchased micro max canvas turbo A250 through snapdeal, but this mobile heating severely during a using time.pls interchange a new mobile.
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        A
        adilmumbai
        from Delhi, Delhi
        Jan 25, 2012
        Resolved
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        Resolved

        Address: Thane, Maharashtra

        I online purchsed maxima watch (699/-) from snapdeal.com on 13-jan-2012.
        My order/payment was confirmed.
        I received e-mail from snapdeal.com, stating that my order is shipped and will be delivered by 20-jan-2012.
        They have given AWB number for courier. But that number is bogus number as I tried to track my shipment using online track facility (bluedart courier).
        I emailed them 3-4 times but I got replied just once for my first mail. They told me to wait for 24-48 hrs.
        Now as 10 days gone I called to their so called 24 hrs helpline number, but their representative told me that as server is down he can not tell anything about my order and he refuses to register my complaint also.

        Now I emailed them once again.
        I am raising this issue here in consumercomplaint site so that all people should know about this fraud website snapdeal.com.

        Please don't buy anything from snapdeal.com.
        They are looters..... They don't listen to you as they are dumb.

        Thanks and be safe from snapdeal.com.

        Adil Quraishi
        Aug 13, 2020
        Complaint marked as Resolved 
        HI,

        I am looking for your help on order delivery which i ordered on 20th march, 2013 online shopping company "SNAPDEAL".
        earlier they mentioned that product will be delivered by 25th March, but still product has not delivered also main concern for which i want to raise this complaint against them is that I am not able to trace order delivery details and while checking status on website it just shows below message for the last 5 days.
        "Product has been handed over to courier. Please check for tracking details after 12 hours."Est. Delivery Date: Mar 25, 2013"

        Order detail:[protected]
        Order Date:[protected]:11:31

        Also, when calling them 3 times and asked to raise complaint against the same they always mention that even they are not able to trace to delivery from bluedart courier service. and it will be delivered within next 2 days latest they mentioned product will be delivered by 1st april earlier they mention product will be delivered by 26th march and then 28th march.

        Also no update on complaints which i raised with snapdeal and every time they raise new complaint and dont provide any update via mail/call/sms.

        Looking for your help on this matter.

        Thanks and Regards
        Nitin Jain

        Order not delivered - Comment #1893109 - Image #0
        Hi,

        I am Sanjay Urikoth. My order no is[protected].

        I had ordered a book from Snapdeal. According to the tracking website the consignment had reached Pune on 10th of April, but still it has not been delivered to me. I have tried the SO CALLED courier service (Delhivery) contact number several times but it is NOT RESPONDING . Snapdeal customer number is also not responding, (one of the worst customer service I ever seen)
        I thought of collecting my courier from their office, but they are non-existent. Even Just Dial cannot trace or locate them.I think that they are fake...

        I request you to cancel my order and credit my money to my account.

        I lost trust in SNAPDEAL and I will never do online shopping through this website.

        Thanks for reading my complaint and I request you to return the money as soon as possible.


        Sanjay
        Dear Autority,

        I placed an order on SnapDeal [order details No.: [protected]] on 16-Jun-2013, they confirmed to deliver it on 19th but did not and said that will deliver in next 3 days. Those 3 days have been over and I have not got the delivery I have already paid the money through net banking and there is no status update from SnapDeal.com. I had other sites where same product was available but I chose SnapDeal but I am not in any position to buy from anywhere else because nobody is confirming me the Order Status. It is still pending. Please look into this matter and take necessary action.

        Thanks,
        Jaswinder.
        Ph. [protected]
        [protected]@rediffmail.com
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          A
          Atul Kumar Gupta
          from Kolkata, West Bengal
          Jan 22, 2012
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          Sir

          i recently ordered a FASTRACK watch on SNAPDEAL.COM, on[protected] and made the payment online.
          the product page says that the delivery is made within 7-10 days of payment but ten days have passed and my product hasnt even been shipped yet!

          even the customer care department of the said service/product provider(www.SNAPDEAL.com) did not take any proper action action regarding the shipping of the item despite being asked 3-4 times.

          the details of the product and my order are:

          Order ID:[protected]
          Order Placed On:[protected]:46:34

          Customer Information:
          ATUL KUMAR GUPTA
          Email: [protected]@gmail.com
          Mobile: [protected]

          Shipping Address:
          ATUL KUMAR GUPTA
          mb-68, atul sadan aberdeen bazar ,
          near clock tower
          port blair - 744101
          Andaman and Nicobar Islands

          item:
          Fastrack Dual Tone Dial Men Watch

          price/paid amount: rs. 1099

          i request you to kindly see into the matter and take some proper action at the earliest.

          Thanking you
          Atul Kumar Gupta
          After some time they will cancel your order giving a stock response. And don't forget they will make you beg to get your money back
          Sir

          i recently ordered a Sandisk Cruzer Blade 16Gb Pen Drive on SNAPDEAL.COM, on[protected] and made the payment online.
          the product page says that the delivery is made within 7-10 days of payment but ten days have passed and my product hasnt even been shipped yet!

          even the customer care department of the said service/product provider(www.SNAPDEAL.com) did not take any proper action action regarding the shipping of the item despite being asked 3-4 times.

          the details of the product and my order are:

          Order ID:[protected]


          Customer Information:
          sumit nimavat
          Email: [protected]@gmail.com
          Mobile: [protected]

          Shipping Address:
          sumit
          ( MINDA SWITCH ) Village Nawada Fatehpur, P.O Sikanderpur Badda, Manesar, Distt. Gurgoan, Haryana, SITA HOTEL
          GURGOAN, 122004
          Haryana, India
          Mobile: [protected]
          item
          Sandisk Cruzer Blade 16Gb Pen Drive
          price/paid amount: rs. 512

          i request you to kindly see into the matter and take some proper action at the earliest.

          Thanking you
          Without giving slightest information or assigning any reason, Snapdeal has cancelled my Order No.[protected] &[protected]. Is this the way Snapdeal serves its customers ?
          snapdeal is worst service tht i hav been through...i had ordered an watch on 14-08-12.i called them on 17-08-12 they said -on 18th evening in cming 48 hours it will be delivered... today is 22...bt still nothing happened...
          if they are gng to tk sum action so my order no. is[protected]...well i dnt thnk so anythng will happn...
          plz check that my order will be cancelled or not. order numer is[protected]
          this is my first time in life, i ordered a 50 ltr symphony air cooler, to snapdeal, but they r so slow in sending the goods, it is very much irritatating, and in future, i will never purchase anything from snapdeal, its my promise...
          Hi, I have recently purchased a product bt the product
          not been shipped so can u plz look into it and make da shipping as soon as possible.Thank you.
          Dear Sir,

          if i will not received my ordered product today then i will cancel this order.i[censored] delivered then i will not receive it..
          the way o[censored]r service is not really good ...
          regarding my previous order one of my order has been cancelled without any prior information the product name is ' street junkies henley maroon tshirt, and I have recently ordered the sme product which was in a compo pack of 2. So please make sure this wont happen again..And the product has not been shipped till now so kindly make the shippment as fast as possible. Thank you.
          my order have hot been shipped after
          my request has been sent..the product street junkies maroon and purble half compo of two tshirts..please dnt tell me this time tat the product is cancelled or out of stock..please gurantee us on your selling product and mke the shippment by today itself..thank you and your action will be very much obliged.
          I have recently ordered a product and I cannot track my
          orders it says not applicable N/A.so please contact the courier service and confirm where the product is and as its already 10 days.Thank you. Order no. [protected].
          I have ordered many things from snapdeal all things Weare dilivered on te but My 3 Order are not dilivered on time
          dear sir i have orderd one sandal price 399 on[protected] amount has been deducted from my account but at the time of ordred completion your page showing request time out please do the needfull
          vikram singh
          s5/48 k4-1 tagore colony
          Varanasi-221002
          [protected]
          DEAR Sir I ordered lee cooper boot order id is [protected] with sub order id [protected] having price 1600 rs on offer which is being cancelled without receiving and informing me pls resend my order. To. Ensure your best service I m waiting for my order thanks
          i ordered ruchi housewares storewell pink container bye 1 get 1 free my product code is [protected] price 300 i have not recive my order till now please check my order status call me on [protected] or mail sk.[protected]@gmail.com as soon as possible thank you

          k.sheikh
          i have ordered an iball tablet model no-iball slide 6351-Q40i..but i havent orderd this tablet...i just want to return this iball tablet instead of that wants another tablet of iball model no-iball slide 7236 of price rupees 4720
          Dear rohit95,

          We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

          Thank you for cooperating.

          Regards,
          Snapdeal Online Team
          order [protected] forMi4i mobile returned without assigning any reason This has caused monetary loss by waiting home for two days. This is bad sales Policy.Your Courier ECOM-PLUS failed to turn up. I would like to know reasons for return by courier. Too bad. Disappointed and will inform friends too..No more I have done plenty online shopping, but first time this has happened>Please inquire with service partner. Peter Furtado
          tracking[protected].
          order [protected] forMi4i mobile returned without assigning any reason This has caused monetary loss by waiting home for two days. This is bad sales Policy.Your Courier ECOM-PLUS failed to turn up. I would like to know reasons for return by courier. Too bad. Disappointed and will inform friends too..No more I have done plenty online shopping, but first time this has happened>Please inquire with service partner. Peter Furtado
          tracking[protected].
          Dear Lawrence Furtado,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


          Thank You for your cooperation.

          Regards,
          Snapdeal Online Team

          Snapdeal — Mobile Phone

          Mobile phone charger not a start. Please return my money back.

          Snapdeal.com — mobile screen guard

          I Vivek Vikas from Bangalore had order a PANASONIC ELUGA I MOBILE in March but i did not get screen guard.I thought its not in the package but a friend of mine order a same phone and he get a screen guard with all accessories.

          Snapdeal.com — zebronics totem3 wireless mouse black

          mouse do not work

          regarding order status - Comment #2417570 - Image #0

          not recived product

          not recived product yet id - [protected]

          BEAUFORT watch PROBLEM

          I BOUGHT A TWO BEAUFORT WATCHES IN SNAP DEAL, JUST TOADAY IAM RECEIVING THAT WATCHES, ONE IS WORKING AND ANOTHER ONE IS NOT WORKING.WE ARE GIVING SIX MONTHS WARANTY, PLEASE TAKEN THIS WATCH AND GIVE THE ANOTHER PEICE.

          Reviews posted in Snapdeal are not published

          Hi...I have logged complaint against the New Haven 2 BHK Compact Apartment in Snapdeal after booking it online. But, my review comments are not posted. There is no transparency in the reviews section
          sir

          my Order ID: [protected], Placed On 09 Oct, 2016
          Suborder Id: [protected]
          Apple iPad Mini 2 (Wifi Only, Space Grey)

          Status: Prepared for Dispatch Estimated Delivery: 21 Oct, 2016 - 26 Oct, 2016
          Last updated at 1:04:17 PM, Today

          is still showing this status I have ordered the same before using my credit card and after calling toll free number I got confirmation by your representative to book again and it will be delivered on urgent basis I had paid 500 rs more then before for the same product still I am uncertain when you will you deliver this product my children's are waiting I have already ordered its accessories and insurance which I got delivery you can check if I don't get the product it will be not deeded for me I have already waited for more then month very bad
          give be response by calling me mobile -[protected] and for god sake don't cancel my order and deliver as soon as possible
          Abhishek Sarawagi

          PLACED DISPATCHED DELIVERE
          Shipping Information
          Abhishek Sarawagi, Sarawagi fancy stores Sarawagi Chowk, Sitamarhi Bihar - 843302
          Mobile No: [protected]
          Seller Information
          NEWGEN PARTNERS Kunda_VL-VOI
          Snapdeal.com Customer Care's response, Oct 15, 2016
          Verified Support
          Dear Abhishek Sarawagi,

          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

          Regards,
          Team Snapdeal
          Snapdeal.com Customer Care's response, Dec 2, 2016
          Verified Support
          Dear Abhishek Sarawagi,

          We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

          Regards,
          Team Snapdeal
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            U
            universal2011
            from New Delhi, Delhi
            Jan 19, 2012
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            Address: Papum Pare, Arunachal Pradesh

            snapdeal is 100% fraud don,t purchase any Item, because they sell only defect Item moreover not replace even its guarantee period.
            snapdeal sell all defect products which does not work properly and make money out of it
            snapdeal sell defect products which are full of flaws, they are just cheating people by showing glorious photos of every product which are very extravagant and in reality all those products are literally pathetic and i am not at all satisfied with the company and the most important issue is that they don't even give the bill of the particular product and at last i would like to suggest you all that please don't buy anything from snapdeal because they jst know how to cheat people and nothing else and please dont splurge your money in buying products from this spurious site...!!!
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              Prakash2012
              from Chennai, Tamil Nadu
              Jan 18, 2012
              Resolved
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              Sanpdeal unethically misused consumer money for almost a month, following are sequence of events:

              1. January 1, 2012 - I booked online order[protected] a perfume worth Rs. 2395/=
              2. January 3, 2012 - Snapdeal website do not have online order status enquiry facility (link of order status does not work) nor provided any toll free number for customer service, hence customers are forced spend money over STD calls to Delhi number multiple times to get the order status.
              3. January 7, 2012 - logged complained with Snapdeal.
              4. January 10, 2012 - contacted call-center for status of order.
              5. January 17, 2012 - Snapdeal informed order is cancelled and money will be refunded in next 1-3 weeks for bank to process the refund.

              Conclusion Snapdeal have been unethically misusing consumer money in the name of online deals/shopping/Bank process for almost a month. Multiple consumers have similar complaints about Snapdeal at http://www.mouthshut.com/product-reviews/Snapdeal-com-reviews[protected].

              Indian Cybercrime/Government agencies should investigate unethical business practices of Sanpdeal.com as well disrespectful consumer practices in the name of online deals/shopping.
              Aug 13, 2020
              Complaint marked as Resolved 
              don't buy anything from snapdeal, they are making fool, I have purchase Olay Total Effects Day Cream SPF 15 50g with order:[protected].
              Complain 1. they deliver this item after 17 days in open condition.
              Complain 2. My wife is using same cream for last 3 years, but after first use of snapdeal delivered cream got reacted on chick (skin), then i Spoke to snapdeal customer care and he said we can't do anything in this case and also we can's refund your money.

              so I suggest to all of you, don't buy product or deal from snapdeal.
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                J
                Jaya Chandran
                from Chennai, Tamil Nadu
                Jan 15, 2012
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                Address: Chennai, Tamil Nadu

                I bought and gifted one ornament to my friend through snapdeal.com. Order No :[protected] worth around Rs.1050.

                One of my friends said that he encountered the issue with snapdeal that, if the billing address and delivery address are not same, they used to send some junk product instead of original one.

                So, I contacted the person who received the gift and found that it was not the one which I ordered. That was a birthday gift and for a curtsy she did not show her displeasure about that junk product.

                Finally, I contacted the snapdeal CS with this issue and got most irresponsible answer(which wasn’t their T&C) “If in case you have receive a different product then you should have reported the issue within 24 hours. Now it would not be possible for us to force the vendor for replacement or refund. “

                Mean that they do all frauds and you have only 24 hours to react. There must a great deal between snapdeal and their vendors.


                So folks: BEWARE of snapdeal. Stay away from them. Search some other sites who provide customer protection like eBay.

                Snapdeal: you should not sell the products where you have no control on vendors. Its looks like “impotent marrying a Miss World.”. so better to change your name snapdeal to SCAM DEAL.
                You are absolutely right ...
                They should rename their website to "SCAMDEAL.com" from snapdeal.com
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                  ssshetty
                  from Ernakulam, Kerala
                  Jan 11, 2012
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  Dear All,


                  I issued a online booking with snap deal.com for three ticket 31night2011 eve but unfortunately my cousin brother die in Abu Dubai so iam leaving mumbai on 27/12/2011 before leaving i already spoke to snap deal person to the same that iam unable to go Essel World & Water Kingdom with my friends.

                  All three ticket issued in my name i spoke same that if my friends go to the Essel World & Water Kingdom any problem come to there
                  snap deal person told no problem comes let them go but on 31night2011 Essel World manager not given admission to friend on same issued ticket
                  my friend call on same time to the snap deal that Essel World manager not allowing essel world manager not response to snap deal person and manager told us that don't worry you get full refund ask to snap deal after one hour no response my friend buy new ticket and enter.

                  Now i spoke to the snapdeal and make one complaint my complaint no is (94065). i need my full refund 10 days past.

                  First Order ID:[protected]. issued on 19/12/2011
                  Second Order ID:[protected]. issued on 20/12/2011


                  Regards,
                  Santosh Shetty
                  91 [protected]
                  [protected]@gmail.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    sushmita.dutta
                    Jan 10, 2012
                    Resolved
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                    Resolved

                    Address: East Delhi, Delhi

                    I ordered a watch from snapdeal and they delivered me a wrong watch. whenever i called up to follow my order status they said different different things.

                    Today again when i called them they said that the watch is out of stock so they have initiated refuns procedure and this will take another 10 days to process.

                    But the product is still showing in their website and it is available also.

                    http://www.snapdeal.com/product/lifestyle-watches/bhpc-9-3-square-watch-12274

                    Giving below my order details:

                    Orderid :[protected]
                    awb no : [protected]
                    complaint no 112617


                    Kindly help me to receieve my watch.

                    My email id is sushmita.[protected]@gmail.com

                    Regards
                    Sushmita Dutta
                    [protected]
                    Feb 24, 2016
                    Complaint marked as Resolved 
                    Snapdeal resolved the issue after giving complaint here. They contacted me and refunded my money. After this incident i never tried snapdeal. But its a good company though.
                    she is a cheat beware of this buyer she cheats everywhere we wish that god curse her she has kept the other model watch and didnt return it back and in return she processed refund also its strange we wish curse on her may durgamaa makes her suffer these are our internal feelings and this will come true cuase if you pain and give sufferings to other god will never spare you are the worse and cheater keeping the watch and keeping the money also
                    Order #[protected]
                    Complaint # 763571

                    I had placed order for 2 tennis racquets from snapdeal.com on 7/7/2012, amounting to INR 20,160/- . Hoping that the order will go fine, I paid using EMI option. The 2 racquets are different in specifications. I even called on Monday(9/7/2012) to confirm, that the order should be for same racquets. But their executive was not ready to listen anything. Constantly, speaking you will get what you see on website and what you ordered. And now this blunder.Both racquets have different specfications. One has 4.3/8 and other has 4.1/4. One has GT technology and other is older model. Weight of both is different. One is 2009 model and ther 2011. I am fine keeping any of the 2, but the racquets should be same.
                    Request you to check/investigate this blunder and let me know which one is available in your stock, so that I can send the other back. Kindly do this asap and arrange a pickup.

                    This is the email I sent them. I got call from their 2 executives twice and both have them didn't know what they were talking about. And then today I have received an email to ship the product back.

                    Checking the reviews here and my experience with this organization so far, it seems even if I ship the product back, they are not going to re despatch. Can snapdeal check this complaint and remedy???
                    I got the refund after a month of calling snapdeal. :(

                    Bad experience. I realized they have vendors who ship the products and snapdeal doesn't stock it themselves. Hence the gap.
                    duttaboys...whosoever you are, i think you dont know the that without returning the product snapdeal never refund my money you illiterate.

                    wrong product delivered - Comment #1587385 - Image #0
                    Dear Sir,
                    I have online shopping in snapdeal Hynix Laptop Ddr2 2gb 667 Mhz Ram (ORDER NO. : [protected]) but they send me sandisk pen drive, immediately informed to customer care return the product in fedex courier tracking no[protected], already delivery the 5-5-2015, but 12 time contact to costumer care not positive repose, sir please I want refund my totle money. Please take action mobile no. [protected]
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                      sanjoysinharoy
                      from Delhi, Delhi
                      Jan 6, 2012
                      Resolved
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                      Resolved

                      I alredy sent 3( three) messages to 1909 to register my mobile No. [protected] and [protected] so that un-necessary sms messages by any are not sent. Despite sending repeated requests to the complaint register system of TRAI, it is found that, the above noted company "Snapdeal" are very regularly sending sms messges and thus disturbing me.
                      with this complaint, I like to first register my complaint against TRAI as to why the TRAI authorities have failed to register my numbers for not to disturb me and also why my telephone numbers has been supplied to that company leaving a customer to be disturbed by other . I also like to register my complaint against that disturbing snapdeal.com company and ask the TRAI authorities to take appropriate actions against those .

                      sanjoy sinha roy
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hi Sanjoy,

                      We are really sorry for the trouble you have faced. This is to inform you that we have unsubscribed your number- [protected] and your number - [protected] is not registered with us. You can also unsubscribe your number by visiting below mentioned link:

                      http://www.snapdeal.com/smsunsubscribe
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                        C
                        chock111
                        from Chennai, Tamil Nadu
                        Jan 3, 2012
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                        Address: Chennai, Tamil Nadu

                        This is regarding the boots cotton buds I ordered through snapdeal. Order ID[protected]. I did not receive the product and I did not get any status update on that for almost 20 days. I called up customer care twice just to hear their usual 'we will get back in 24 hours', but they never replied nor called. I called up again & asked to cancel the order, they said it will be cancelled and the refund will be processed in 7 days, but that too did not occur. Now, whenever I call the customer care, I am getting the usual response 'we will get back in 24 hours'. Moreover, the guys at customer care says that I do not understand what he says. This is the kind of attitude they show towards the customers once we pay the money.
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                          S
                          sulabhmangal
                          from Gurgaon, Haryana
                          Jan 2, 2012
                          Resolved
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                          Resolved

                          Address: Central Delhi, Delhi

                          I bought two deal from snapdeal.com promising 5 vouchers of 20% each from their partner/self site shipmycart.com.
                          Offer Details
                          5 Promo codes will be provided on purchase of the voucher. Each promo code entitles a discount of Rs. 100 on a minimum purchase of Rs. 500. On successive purchase of Rs 500, multiple promo codes can be used per bill. ( Example 2 promo codes can be used on purchase of Rs 1000 and so on)
                          Reasons to buy
                          Online departmental store - Save yourself from hassle of traffic, parking and billing queues
                          Free Home Delivery across Delhi-NCR. promised next day delivery
                          All branded products - More than 4000 items
                          Lowest Price Guaranteed
                          Order status tracking through phone and live chat
                          Shop online at http://www.shipmycart.com

                          Complaint/Fraud
                          All the prices of products were displayed at atleast 30-40% below MRP while the mailers were sent to all customers. But right after the coupons were sold the site shipmycart.com increased the prices to MRP for all the items. I understand minor changes but this was done intentionally just to cheat the customer. Snapdeal is going down to the standards below expectation.

                          Now snapdeal agrees to refund but it is an eyeopener for these fraudulent deal site.
                          http://www.snapdeal.com/deal-delhi_central_east-shipmycart-online-grocery1?utm_s...
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          They are sending fake offer to the customer, if we use the discount offer, such product they are not delivering. If they deliver less discounted product also, but the "product are either of very poor quality or damaged one".

                          They send offer coupons customer and make them browse the products. If customer place third class but costly product, then they will deliver product bought with that discount coupon, else they will simply cancel given some hopeless reason.

                          I have received a coupon of Rs.500/- from snapdeal.com on[protected]offer was valid till[protected].
                          I have placed the "Intex Neo Smart mobile phone" Order[protected] using this coupon (Order No. : [protected])
                          Order status was in progress till 19th and when i checked at the night 10.30 P.M. it was showing "Cancelled"

                          the same thing happened with most of my such order on Snapdeal.

                          I would like to introduce the team, who are master minded behind this Fraud play with customers.
                          http://www.snapdeal.com/info/team

                          Big alert to consumers!!! AVOID SNAP DEAL!!! Learn from other mistake..Not necessary you do mistake and learn.
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                            R
                            Roufal 169
                            from Kolkata, West Bengal
                            Jan 1, 2012
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala

                            i have receive too much sms from snapdeal. Please unsubscribe sms from my no:[protected] from snapdeal
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            May 18, 2015
                            samjad's response
                            ihave recieve too much sms from snapdeal(cochin).please unsubscribe sms .my no [protected]
                            i dont want
                            i had ordered a shoe and i have paid the amount bt the shoe have noit reached me yet and the money is not refunded my track id is [protected]
                            on 21.10.2014 I ordered Sony SRS-BTV5 Wireless Speaker (Black) with the order no [protected]
                            (Order Placed On :[protected]:43:14) and paid Rs. 3357/- through net baking, till this day I could not received the product. please give a call to my phone [protected].
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                              M
                              Mudassar Shaikh
                              Dec 28, 2011
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                              Address: Mumbai City, Maharashtra

                              My Freind Shagufa had ordered a watch from Snap Deals. the order was placed on 16 december 2011 but till today its not yet delivered. She had tried calling customer care for help but no positive assistance from customer care.
                              This really unacceptable services are been offered to customer. The vendor even has not shown the curtsy to call customer and update about the status.
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                                shyam84
                                from Hyderabad, Telangana
                                Dec 24, 2011
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Snapdeal is the most laid-back in terms of customer service., They promise that they would give a special discount coupon on first purchase. Not only did they give an invalid coupon code, after I made the purchase of a Blackberry on Snapdeal, their customer care executives do not even have order status for 6 days post placing the order. All they have to say is that it will take 10 working days. A request to expedite the order is out of question. They are just clueless. Pathetic customer service!!!!!! I just read about the watch example above . I am also quite sure, they would let me know on 11th working day that the product is not available. They are hiring from top Indian B schools. I wonder, how they can afford to be so lax in customer service. If I do not get a quality product within stipulated time, I will go to consumer court.
                                - Shyam
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hello Dear

                                I was purchase the one mobile on 26.06.2012 via Snapdeal. But a mobile touch can not work, kindly replace it, all details has mention below.

                                1. Invoice No.: 245346
                                2. Dated : 26.06.2012
                                3. Supplier's Ref. No.:[protected]
                                4. Buyer's Order No.:[protected]
                                5. Order Date: 25.06.2012
                                6. Dispatch Document No.: [protected]
                                7. Dispatch Date: 25.06.2012
                                8. Dispatch Through: Blue Dart
                                9. Destination: Amol Chilamwar, 216, Jawahar Nagar, Manewada Road, Street No.:2, Siddeshwar Mangalkaryalaya, Nagpur - 440024, MH
                                10. Mobile: Fujezone Mobile Phone A200
                                kindly replace the mobile or repair it. please reply immediate.
                                Mobile touch does not work.
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                                  NoddySingh
                                  from Mumbai, Maharashtra
                                  Dec 17, 2011
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  My name is Gaurav. I have had a terrible experience in my first buying with SnapDeal. I had ordered for a Lacoste Men perfume and had paid the complete amount after getting the package. However, upon opening the package I discovered that the product was wrong. Upon discussion with Customer care I was told that within 1 week your product will be replaced with the correct one. However, it has been more than a week now and upon calling several times on customer care, I keep on hearing that I will get a call for reverse courier by tomorrow, the day which hasn't come yet. Worse, that upon reverse parcel, they said that they will check the authenticity of it and then will courier the correct product in another 1 week. This is just like telling somebody that we have taken your money and now taking the whatever wrong product back as well and then will think of sending of correct one once you are tired of calling customer care.

                                  This is really shocking to see how renowned shopping portals dupe people with reckless credibility and still hope to make it big in this area.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi Gaurav,

                                  We are really sorry for all the trouble that you had to go through. Please send us your details at [protected]@snapdeal.com with your order Id so that we can track your issue. Please don't worry, we will help you out with this as soon as possible.


                                  Regards
                                  Snapdeal Team
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                                    V
                                    vijaysonik
                                    from Mumbai, Maharashtra
                                    Dec 17, 2011
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                                    Address: Maharashtra

                                    Hello , This is Vijay Soni.
                                    I purchased SP-YES-BT-YP01 ( bluetooth headset) ( 2 Qty) from snapdeal
                                    [Order ID:[protected] and Order ID:[protected]]
                                    of rs.425 ( paid 325 + 100 discount voucher)
                                    on 11th December 2011 and 12th December 2011 from merchant.SPINEL TRADECOM PRIVATE LIMITED
                                    New DELHI.

                                    I received two parcel on 15th December 2011 through BLUEDART courier.
                                    One was having correct product and other box was empty !!! as weight of box was so low that i suspect that something is wrong with this order [Order ID:[protected]]
                                    i was so shocked with this cheating ... Sanpdeal is reputed site and they are doing cheating like this.

                                    This was my first experience with snapdeal and that is become Last ( worse experience) .

                                    @Snapdeal, pls get my money back or shipped a product . it is runing your reputation.....



                                    Regards,
                                    Vijay




                                    i received two box for two product however one box have that bluetooth headset while other was empty !
                                    I was so shocked with empth box......

                                    please check this matter and get my money back.

                                    reference : Your Order ID:[protected]
                                    Order Placed On:[protected]:54:33
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                                      G
                                      gradtamu
                                      from Mumbai, Maharashtra
                                      Dec 16, 2011
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                                      Address: Maharashtra

                                      I purchased Zen M23 phone on snapdeal.com on 12/5/2011.

                                      THe product showed delivery in 5-6 working days.

                                      Even today, 16/12/2011 it is still showing "Processing". I called customer support 2 times and the 2nd time, a very rude female executive talked to me. She was trying to make me believe that I am stupid to call before 10 days since according to her, all products take 10 working days.

                                      I said OK, I will wait for 10 business days to complete. Now, even after that, there is absolutely no response from the company. They are not replying to my emails. Kunal Bahl who is the founder of snapdeal is not responding. Customer care is not responding. ANd the order status is still Processing.

                                      I thought its a good company but I was mistaken. I will never do business with snapdeal in future. My complaint ticket number is ticket #42641 and order number is[protected].

                                      If there is anybody from snapdeal here, I NEED RESPONSE at [protected]@gmail.com
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                                        Ruhi aggarwal
                                        from Jalandhar, Punjab
                                        Dec 16, 2011
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh, Chandigarh

                                        I was the winner of Wednesday Winning Contest.

                                        Check out the link : http://blog.snapdeal.com/product/thanks-for-the-huge-response-guys/

                                        I have also mailed the details at : [protected]@snapdeal.com

                                        But, I haven't any received any reply mail from regarding my prize.

                                        I have told them about it and they are saying we have already mailed you the prize details.

                                        Kindly look into the matter
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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