Snapdeal.com Complaints & Reviews

hi friend i too faced problem with snapdeal.i ordered a watch on their website it was not shipped for more than 40 days.they gave fake reasons each time when i called them.i raised the issue on facebook on their wall.then i described my whole problem with snapdeal and shared in social networking .then they contacted and responded quickly to problem and finally they accepted that product is out of stock and i got the money refund within 8 days.i i feel you could also raise the issue through FACEBOOK.you sue them through facebook and spoil their reputation all the best

hi friend i too faced problem with snapdeal.i ordered a watch on their website it was not shipped for more than 40 days.they gave fake reasons each time when i called them.i raised the issue on facebook on their wall.then i described my whole problem with snapdeal and shared in social networking .then they contacted and responded quickly to problem and finally they accepted that product is out of stock and i got the money.i feel you couls also raise the issue through FACEBOOK.you sue them through facebook and spoil their reputation all the best

hi friend i too faced problem with snapdeal.i ordered a watch on their website it was not shipped for more than 40 days.they gave fake reasons each time when i called them.i raised the issue on facebook on their wall.then i described my whole problem with snapdeal and shared in social networking .then they contacted and responded quickly to problem and finally they accepted that product is out of stock and i got the money.i feel you could also raise the issue through FACEBOOK.you sue them through facebook and spoil their reputation.they will respond to you all the best

This is the most pathetic experience I have ever had with an e-commerce company.

The customer care of Snapdeal is nothing bunch of liars which keeps on giving hope to the callers that they working in the background to get things resolved. BUt when the promises gets repeatative its too late.

I had ordered Bajaj JX10 Juicer Mixer Grinder (Order #[protected]) on[protected]. Unfortunately paid the entire amount, as per my previous experiences with other e-commerce companies. Expecting the product will be delievered within 4 days, and the date of delivery given to me was 1st April. Till date the product never reached my place and I've been calling up the customer care of Snapdeal and the courier company Snapdeal has tieup with (Ecom Express).

Both have been making a fool of me by lying each day that the product will be delieverd the next day. This is the most insensitive customer care / helpdesk I have ever interacted with. They expect us to believe the same lies which they keep on throwing at us on every call. I can name each and every agent with whom I have spoken too.
On 2nd April I spoke to Vikas (disconneted the call and didnt bother for a callback), Ravi, then transfered to Floor supervisor Abhishek. Abhishek promised (which happened to be a namesake one) that he will be escalating with the courier company. Ddnt recieve the product till evening. Called up the courier company, the product was not even picked up from their local warehouse. Dont know what escalation are there for !!! On 3rd April luckily got chance to interact with Floor supervisor Abhishek, to which was given the same standard apology and the escalation lines.

Snapdeal customer care have changed the definition of escalation and SLA's.

Just want my refund processed as I dont want my money to be stuck with Snapdeal for ages till the order comes to my doorstep (if at all it comes) and me rejecting it. Or else I will be forced to think its just another scam in India making money by fooling common man.

Kunal Bahl, expecting that you will be looking into this issue and not ignoring this issue, thinking that one unsatisfied customer wont make a difference.

i agree and have faced such situation too...snapdeal doesnt have a structure for complaint resolution of customers .! they wont help u at all...so complaining them is baseless.! they advertise fake and false.!

I agree The REVITAL MANTRA is duping the customers.. the set up is shady with very small cabins, and so messy.. is their massage.. Never GO to REVITAL MANTRA they are looters, they are extorters, because they do not provide the services better, they ask you to pre pay before availing services.. TAfter fixing the prior appointment thety kept me waiting for 45 Minutes then, the girl doing the massage was so irressponsible about the customers.. Can you believe it during the course of massage she left me in that state and was missing for one haour.. I had to rub the oil myself and came poput .. the rest of the services they were not willing to do.. they weere so rude.. how can they treat the clients like this.. they are only concernerd about the money... Because they take money first .. they say( they do so with snapdeal customers) we are left with no choice... I was feeling so cheated and depressed that I was about to cry... with the kind of treatment they did.. Sinceit was their closing time... all the girls wanted to go.. and not willing to give the rest of services( facila, waxing)... Look at them they said since girls are not available, you can use boys serivices ...This was HIGHTS.. I could not bear further INSULT.. I LEFT THE place cursing snap deal and RIVTAL MANTRA.. PLS PLS PLS DONT DOnt GO TO RIITAL MANTRA.. dont get fooled by the website they have.. They are the extorters and the criminals sitting their.. I will haeve no surprises if they are doing illegal activities also there...

I agree with above comments. Revital mantra people are just cheaters, the lady sitting at reception who calls herself dietician look like a fat buffalo. I dnt know how can she advice other people about diets. The manager and the assistant manager were so rude and bad. I went there for tummy reduction services and after so many sessions I dint even lost a single cm. And on top of that when I complained they dint even listend. I felt like slapping all of them. Bloody cheaters. No one should go there and revital mantra should be closed. They are cheaters bloody money suckers.

Dear All,

I purchased the Times Deal of Revital Mantra for Loreal Hair Rebonding (Any Length), Hair Spa & Haircut worth Rs 2200 @ Revital
Mantra.

When I called them they were very polite but when I reached their the first thing that happened was that the lady at the reception took me to a room and started up selling my package .The AC was off, water was not provided but up selling had already started.

When I refused she made a face and the best part was in the website it was written Rs.2200 but she asked me to pay Rs.3370.She said Rs.500 extra for wash and the rest is registration charge. Registration charge …where am I registering I asked ;on
which the package came down to Rs.3070

My second surprise was that the staff there are not at all organized. Anybody would assist the person doing the hair be it the female sweeping and cleaning the room etc or be it the receptionist.

It was so so unhygienic…And the person doing my hair suddenly vanished for assisting some other client who was a regular client of theirs.

And the best part ; I had done the rebonding on 5th July 2014 and got it washed on 7th July 2014 and my hair started curling within 1 week and today being 23rd of July2014 it does not look like rebonding hair…

I had done rebonding twice before through different deals and my hair was perfect both the times and also lasted long but Revital Mantra, Sector-18, Noida was pathetic…

I want to SUE Revital Mantra, Sector 18, Noida for cheating and duping customers like this. I want my Hard Earned Money (Rs.3070)
which I spend on a useless, unhygienic service Back…

I do not want to go back to Revital Mantra ever… not even to take my money back… I want it in my account ASAP.

If anybody could help please do…


Regards

Soumia Tiwari
[protected]

My complaint in not about Snapdeal but the saloon itself. I have been going there twice a year for Hair color only, and each time they have charged me a different amount. I tried to talk to them about it but they made stupid excuses like new taxes, or this time the hair wash was not included etc. So one time I called them from a friend's number and enquired about the price of hair color and they said its only 2500 and they have been charging me around 3000 each time or more. I have the bills and I tried to confront them about it but they just ignored me. And I hate it how they always try to sell you the upgrades even when you are paying the highest prices.
Meanwhile anyone can please suggest a good place to go for hair color, I don't want to go that God awful place again.

Hi everyone,

I too had a horrible exp with Revital Mantra NOIDA brach, i converted my gym membership to beauty services as i ws not able to continue with it. I took d appointment one week before on d day i had to wait for almost an hour for waxing. I gave dem a suggestion that lets to d other services next week dey denied. As they were busy servicing there regular clients the facial that ws to be done worth Rs 1500 ws done by the weight loss therapist and the lady who give body massages as a consequence it ws pathetic dey didnt know the steps, d gurl dont know wht amount of bleach is to be mix n applied, no back massage, blackheads was nt removed i dont know wht i ws doing in a clumsy room with no AC, sombdy ws doing clean up somone else did so call facial.ALso the cream which dey applied gave a burning sensation i complained dey applied different cream dis tym .I gave my feedback dere only to which dey had no answers, i shared d sam thing with the gurl who is in beauty services she replied if I am satisfied with the service she wud redo it somtime later 10 /15 days thinking i will gt another facial i left d place, dey r nt doing it for free i hav paid for it dey made me feel that dey r just clearing som sort of liability from dere heads. whn i called after 10 days for the facial appointment HEMA who manages the centre bluntly refused it that dey wont redo it also its my piont of view . I told her its my experience and feedback abt dere services . she said someone from the beauty services wud hv done my opinion wud hv been same... dis is bizaaree n ht of anything . dey r jst concern abt d money and nt d services . the center is worse whn it comes to client habdling and management. earlier also in 2014 whn i gone dere for the gym conversion dey faked d price of spa n body massage n told me dey hv revised d rates d price list has still nt com from printing with revised rates . still i went dere i regret it now.i dont suggest ddis place for anything .Also dey tool different price for gym from its different members ...absurd place.

Hi everyone,

I too had a horrible exp with Revital Mantra NOIDA brach, i converted my gym membership to beauty services as i ws not able to continue with it. I took d appointment one week before on d day i had to wait for almost an hour for waxing. I gave dem a suggestion that lets to d other services next week dey denied. As they were busy servicing there regular clients the facial that ws to be done worth Rs 1500 ws done by the weight loss therapist and the lady who give body massages as a consequence it ws pathetic dey didnt know the steps, d gurl dont know wht amount of bleach is to be mix n applied, no back massage, blackheads was nt removed i dont know wht i ws doing in a clumsy room with no AC, sombdy ws doing clean up somone else did so call facial.ALso the cream which dey applied gave a burning sensation i complained dey applied different cream dis tym .I gave my feedback dere only to which dey had no answers, i shared d sam thing with the gurl who is in beauty services she replied if I am satisfied with the service she wud redo it somtime later 10 /15 days thinking i will gt another facial i left d place, dey r nt doing it for free i hav paid for it dey made me feel that dey r just clearing som sort of liability from dere heads. whn i called after 10 days for the facial appointment HEMA who manages the centre bluntly refused it that dey wont redo it also its my piont of view . I told her its my experience and feedback abt dere services . she said someone from the beauty services wud hv done my opinion wud hv been same... dis is bizaaree n ht of anything . dey r jst concern abt d money and nt d services . the center is worse whn it comes to client habdling and management. earlier also in 2014 whn i gone dere for the gym conversion dey faked d price of spa n body massage n told me dey hv revised d rates d price list has still nt com from printing with revised rates . still i went dere i regret it now.i dont suggest ddis place for anything .Also dey tool different price for gym from its different members ...absurd place.

They defaulters are not refunding me 8741Rs since more than a month against complaint no.19017564

Dear jazbi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Worst team especially puja biswas and neeraj kanojia in snapdeal who does not know a little about bank rules and they are harassing me from 1june

Hi jazbi,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Peothe who resided in US where customer satisfaction is the top most priority of business have experiened excellent treatment when they buy anything from amazon etc With the same impression they try in INdia But one thing they forget is India is full of cheats from the lowest level beggar to the topmost politician This treatment of non responding is not with commodity alone it is with insurance, bank deals, real estate promoters, two wheeler dealers, service centres of vehicles and what not Hence it is not unique and they should expect in every activity VANDE MATHARAM HAS turned into VANDU EMAATHAROM I have experienced this with a reputed Bank and LIC

SnapDeal — Unwanted SMS

Please stop sending Snapdeal messages on my mobile no.[protected]. I shall be obliged.
Sandeep

Unwanted SMS
Please stop sending Snapdeal messages on my mobile no.[protected]. I shall be obliged.
devidutt

pearls — online shopping

sir,they sent pearls to my father and take 500 rupees but it's cost is only 50rs plz sent our money back thanku sir.

Snapdeal is fraud company please be careful to online purchase from snapdeal.

please cancelmy order i have wrong product selected

They will make you wait for a month and then cancel the order