[Resolved] Standard Chartered Credit Card — Repeated harassment of Credit Card division

[Resolved] Standard Chartered Credit Card — Repeated harassment of Credit Card division

V Vijayakumar KC Sep 22, 2008

Dear Sir, This has refer to you letter dated 16 September 2008 claiming an outstanding due of Rs. 573947.20 against my account. Also kindly refer my telecon had with Ms Revati dated 18/09/2008 and that of Rupam of Mumbai office dated 19/09/2008 on the above subject. I reiterate to mention that you are harassing me by wrongly implicating and claiming a huge amount as mentioned above. Given below are my clarifications and believes that will help you to understand the entire issue. 1. To begin with, this all came as a second shock to me as I was never a defaulter in any transaction with Standard Chartered Bank. First shock have already been came in the same way as of now vide a letter 19 November 2003 for an amount of Rs. 10386.06. 2. The credit card No. mentioned in your letter ([protected]) is not matching with my credit card No. ([protected]). Also please note that my credit card limit is only for Rs. 10000, hence how I can do a purchase of such a huge amount?. 3. My credit card statement never shows an outstanding due of such an amount and till date my balance outstanding with this card account is 0.00. 4. I anticipate that this is a mere re-presentation of old wrong claim vide letter dated 19 November 2003., which has been cleared and stated by bank that the same was happened due to wrong identity. 5. I want to point out that bank can’t claim or block someone’s SB account mere of defaulter’s identity in Name and date of birth (same has explained to me by your Credit card Division) .You can very well check and confirm my identity with my Fathers Name, Mother’s Name, Photo and permanent address etc. 6. I also like to mention that I was never been in Mumbai earlier hence I have any address in Mumbai. On behalf of above details I request to remove the Block from SB account immediately and clear me from all these claims urgently. I now request you to give me written explanation on entire thing since it is repeating. I am highly tempted to report the same to the media detail these experiences in the columns of National daily. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

dhawalk

from Pune, Maharashtra

Dec 10, 2010

Standard Chartered - Credit Card — credit card sold to me with a wrong claim

SC bank telemarketing personnel called me to sell a platinum card. he claimed that i will get 5% cash back on fuel bills. this was the reason i agreed to take the card. Later on another official called to make a telephonic agreement. even the telephonic agreement captured the 5 % discount clause

However, when i received my first statement, i did not see any cash back. instead an additional 2.5% surcharge was levied. when i called customer care, the customer care executive tells me that the card does not have 5% cash back offer. i have lodged an official complaint with them.

But someone needs to ensure that they stop selling the credit cards with wrong claims

pharikrao

from Hubli, Karnataka

Mar 9, 2011

Standard Chartered Bank — wrong claim

Sir,

I have applied for a housing loan from LIC housing ltd, visakapatnam. to my surprise the company has produced a CIBIL report which says that there is an written off due of Rs28333/- as lodged by a credit card company. the referrence member ID is HF63161131 and control number as given in CIBIL report is 47,07,07,008.

My last card was surrendered in year 2005 and i do not know how the bank claims that I have to pay so much of amount.

such false claim from the standard chart bank is completely false and i do not owe any money to this bank.

such false claim by the bank is unjustified and can create problem in getting a housing loan.

I request you to look into this and suggest next course of action.

Regards,
P.Hari kameswara Rao,
[protected]@yahoo.com

I request you to look into this matter

Nimish Mehta

from Mumbai, Maharashtra

Aug 19, 2011

Standard Chartered Bank — False due amount claim for Credit card

Hi,

I want to register a complaint against standard chartered bank for claiming false credit card dues from me. My credit card number was [protected]

I owned a standard chartered credit card in 2007 and at the end of settlement I made a final payment of rs. 7,414/- Through cheque and stopped card usage.

Today after 4 years of time bank's customer care called me up for some due amount and as per their claim it is rs. 12000 including interest since year 2007.

Bank also accepts that they had received a payment of Rs. 7414 from me but they say more amount is due.

I asked them till now why didn't they contact me through email or phone call for this amount as it is a long time since last payment. Also I didn't receive any post about due amount statement from bank.

Bank customer care also spoke with me in rude manner that if I want I can go to consumer forum on this they don't care about it.

Please let me know what should I do in this situation and help me close this issue. I don't have any receipt of this payment as it is very old case nor any email from standard chartered about confirming closing of this issue.

Thanks,

Nimish Mehta