Complaints on "TCS, Gurgaon"
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TCS, Gurgaon
Posted:[protected] by Sunil Joshi [send email]
Wrong information an[censored]njustified charges on SCB card No.[protected]
I have SCB credit card No.[protected].I had make all payments after discussion with Collection deptt. SCB, ITO Office which are pending at .This is really harassment to the customer by sending payment reminder mails and calls after making payments cleared.
I discussed matter with SCB Collection Executive Mr.Murari[protected] regarding my issue, he checked and told me that your account is nil and you need not worry to pay any amount.
When I have complainted to your customer care team 3-4 times regarding the same problem.Everytimes they said, "Sorry for inconvenience, we are able to give you update for the same.your complaint has already forwarded to concerned team, they are working on it".
In my last call to customer care, They said we will give you a ring after taking updates from the team.
Pls tell me why this customer care is for???
They suppose to help help or to harass the customer ...???
When I have mentioned Executive name.Why they are not discussed the matter with him????
This is really to much, when after clearing all the account, calls and mails are received then what are the solution provided by SCB to the cusotmer.
Pls take this issue to consumer court for the same, Otherwise these banks will really make money by levied fianace charges and late fees to people.
Regards
Sunil Joshi
Aug 13, 2020
Complaint marked as Resolved