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Standard Chartered Bank Complaints & Reviews

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Updated: May 9, 2025
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Standard Chartered Bank reviews & complaints page 85

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R
Rameshsankar J
May 29, 2008
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I have used the Standard chartered credit card 4 and half years back and i used to pay the bills every month without fail. One day i need some money for urgent medical expenses, and i took the money from SCB ATM, and the very next day i paid all the amount which i was withdraw from ATM. Then i paid partailly the outstnading amount . After that unfortunately i m jobless, and i didn't pay the balance 8, 000 rupees. After 4 years i got a Notice from SCB, saying that 90, 000 INR i have to pay. I'm ready to settle the amount which was outstanding. But SCB was not accepted. Please give me the suggessions, if anyone know very well about to Close the Credit card.

The very important thing here is the card has been expired march 2006, and i never used the card after Sep 2005.

please reply...

thanks...
Aug 14, 2020
Complaint marked as Resolved 
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    P
    Praveen Das
    May 29, 2008
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    I received the Credit card statement 8 -9 days prior to due date. Stan Chart says they send statements 22 days prior.
    Anyway I deposited the cheque on 6th of the Month, 3 days prior to the due date.
    Next month I receive the statement stating there is a delayed payment. Why should I be held guilty for their Ineptitude?
    When I call their Customer Care - It's actually 'Harassment Center'
    the CSE - Athya Patel, insists that I am at fault. The attitude was ' I know the absolute truth' What you say is totally false and irrelevant.' When I asked her to give the name of Ombudsman, she needed half an hour to get it. Connecting to the Manager also requires 30 mins. She also stated that charges cannot be reversed, as they already have done quite few times previously. I asked her to give me details, she says she does not have the details. She then passed me on to the escalation manager Ms Savitri, who almost immediately informed me that charges are being reversed. But this lady also did not know the name of the Ombudsman of the Bank. She asked for 5 mins, I called back in 20 mins, still the name was not available. So much for their stated mission of Improving Customer Care and Minimum
    Customer Satisfaction guarantee.

    WE SHOULD ALL SIGN AN APPEAL TO THE RBI TO CANCEL THE LICENSE OF THE BANK. ANY BANK WHICH FAILS TO PROVIDE SATISFACTORY SERVICE SHOULD BE PENALISED A PERCENTAGE OF THEIR CAPITAL EVERYTIME NUMBER OF COMPLAINTS REACH 100. THIS WILL ERODE THEIR CAPITAL AND OVER A PERIOD OF TIME BE FORCED TO CEASE OPERATION BY ITS OWN WORKINGS.

    LET JOIN HANDS. THE BANKS ARBITARILY CHARGE EXORBITANT FEES, WE TOO SHOULD HAVE THE SAME RIGHTS AND PRIVILEGES

    Thanks to the site creator and host - Great job - Keep it up.

    Regards,

    Praveen Das
    I am facing exactly the same issue. They have levied late charges on my card although I had dropped the cheque in their drop-box 3 days prior to the due date. On calling customer care, they rudely say that I will have to pay those charges.
    Well done...i think you have done the right thing of asking for ombudsman...they have someone called a nodal officer, mail id for that should be there on their website... may help you in the future
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      M
      Manoj H.Makwana
      from Mumbai, Maharashtra
      May 28, 2008
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      I was a customer of the SCB Credit Card since it entered its business in India. I am very particular as far as payments are concerned. As a result I was offered a Master Card however even after repeated request I was not given the PIN No for the same hence I have not paid the Charges for the same, then Interest on the same was charged, further burden of interest was also charged although I have vide telephonic conversation confirmed the amt of payment & have paid the same with the covering letter & obtained an acknowledgement from SCB. Even then I was harassed.My name has also been put in the Defaulter List. I being a part of the most respectable Profession request yourgoodselves to look into the matter and take necessary action.
      Aug 14, 2020
      Complaint marked as Resolved 

      SCB — not updated my address since last five months

      i have called customer care many times but no reply from customer care about the change of address kindly call me on my number and updated my number asap.
      I have similer experience with SCB, Is there any way to take action against the bank for harassing customers like this? They are including names in the defaulters list for Rs 300 also.
      HI,

      I was a Credit card customer of SCB, when i had a credit card i was used Rs 5000/- as taken the credit from them. then i paid every month for my maximum out put then after six months i got shifted my residence and also i have placed the request to SCb that change of My residence but they are not updated but i was kept requestd the same. but they dont do. then after 2 months the card was expired and after 1 year they have called me and asked me to settle Rs 17500/- against my balance of Rs 3500/- but i agreed to pay Rs 9500/- cash and settled the same day. and they have agreed and given the settlement letter also. now what is the problem is where as i have applied the PL in HDFC recently but they have rejected my request for Civil clearance issue Rs 8000 plus showing in my account is non clearance. Kindly help me out in this regard. Thanks Venkatesh Padmanaban.
      I was a Credit card customer of SCB since 2001 and I have never failed in my payments, I also paid once the life time charge of 750 long time back in[protected]. In June 2008 I took a loan of Rs 20000 for six months against an EMI of Rs 3500 approx in which I have paid 17500 in the first five months and in between for once the statement didnt reach me on time and I paid 7000 in the next month and due to their erroneous billing system I informed them to correct the billing contents to close my Loan on time i.e November or December 2008.
      I was very fond of the service of this bank but this hurt me very much when they didnt take care of the bill but was continuously calling me for minimum payment and ultimately they updated my name in CIVIL without any kind of communication to me and my Question is if I am taking a loan of 20k and paying of 17.5 k on time is there any logic to play with the last instalment and this was the first credit card of mine and over last 10 years I have helped the bank to generate decent amount of revenue with out any trouble . I need justice and compensation for the same .











      I
      to check in defaulter list
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        S
        SUBHASH CHAND CHANDOLA
        from Mumbai, Maharashtra
        May 26, 2008
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        I have a a/c in standard chartered bank which no is [protected]. On behalf of this saving a/c bank is giving me a visa gold card which no is [protected]. The card was in regular use for a long time and all the purchases made were being paid off in time. But suddenly from July 2006, the bank started to charge some auto debit amount from my a/c. Against of this auto debit bank has started to charge interest and service tax also. On contacting to the customer care, they told me this amount to be debit against the fueling charges.
        For your information the total amount which ware I spent for re-fueling hardly Rs 7, 800.00 but bank was charges till today Rs 12, 000.00 against these transaction and every month they were auto debit Rs 550.00 from my a/c+interest charges + service tax. When I register a complaint against this amount your customer care was refuse. I also want a statement of this particular amount but almost three month over they didn't provide me the statement.
        I view of above, you are requested to please take up the matter with above bank and arrange to reverse all the unjustified and unsubstantiated amount charges from the a/c.

        Suresh Chander Bhatt
        House No 71-E Pocket No 1
        Phase No-1 Mayur Vihar,
        New Delhi-110091
        I have been visiting BANK for 2-3 times to check my credit card statement. But, the Ahmedabad bank staff has denied to provide the same. I have not received my Card statement for last 1.5 months and the attitude by the bank staff is absolutely misleading.

        I have been charged the processing fees during the first month of credit card, this is when my card was purchased at the conditions of NO PROCESSING FEES. I have paid the fees in order to aovide dispute but the processing fees needs to be refunded.

        I will require an appropriate answer else I would go for Consumer forum.

        June
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          T
          Tara Sharma
          from Bhopal, Madhya Pradesh
          May 26, 2008
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          I am using Standard Chartted bank credit card for few years now. I have to pay some amount to the bank as a setelment amount. I have paid Rs.10, 000 to the bank but i recived a call from the bank (Mr.Bansal from[protected] talking to me in a non-proper manner asking me to pay the full amount again (I have given Rs.10, 000 already). I have only one thing to say to the bank officals that "Please stop calling to me & first bring the letter of remaining setelment amount, then i will be able to pay the remainning amount." The bank officals are just calling & no letter had been provided to me till date. I am really not satisfied with the working & customer handleing of the bank.

          Standard Chartered Bank — Not providing the final settlement letter

          I am really frusteted with the very poor services of Standard chartted bank, coz i am asking for last two months to please bring the letter of setelment to me & take the setelment amount as soon as possible. Nither the bank is providing any type of setelment letter nor the bank is activating my credit card. They just keep on calling me & emberising me many a times. I have already paid some amount to the bank(Rs.10, 000). So please provide me the setelment amount letter & stop the increasing the amount every month coz this matter is still awating for the simple reason as the bank is not providing the setelment letter.
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            V
            Vinay Kumar
            May 21, 2008
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            Complaint against the credit card department of Standard Chartered Bank

            Hi,

            I have a strong complaint against the credit card department of Standard Chareterd Bank. And I am really unsatisfied with the way they are handling my Credit Card A/c. I made all the payments what I received in e-statement and in SMS sent by Standard Chareterd within time. I talked with Snehankar (customer care executive) on 16-May-08 and he was saying that I made the partial payment, and he is not ready to understand...
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            S
            s joshi
            May 19, 2008
            Resolved
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            Resolved

            Complaints on "TCS, Gurgaon"
            Read more complaints on this Company
            TCS, Gurgaon
            Posted:[protected] by Sunil Joshi [send email]
            Wrong information an[censored]njustified charges on SCB card No.[protected]
            I have SCB credit card No.[protected].I had make all payments after discussion with Collection deptt. SCB, ITO Office which are pending at .This is really harassment to the customer by sending payment reminder mails and calls after making payments cleared.

            I discussed matter with SCB Collection Executive Mr.Murari[protected] regarding my issue, he checked and told me that your account is nil and you need not worry to pay any amount.

            When I have complainted to your customer care team 3-4 times regarding the same problem.Everytimes they said, "Sorry for inconvenience, we are able to give you update for the same.your complaint has already forwarded to concerned team, they are working on it".

            In my last call to customer care, They said we will give you a ring after taking updates from the team.

            Pls tell me why this customer care is for???
            They suppose to help help or to harass the customer ...???

            When I have mentioned Executive name.Why they are not discussed the matter with him????

            This is really to much, when after clearing all the account, calls and mails are received then what are the solution provided by SCB to the cusotmer.


            Pls take this issue to consumer court for the same, Otherwise these banks will really make money by levied fianace charges and late fees to people.

            Regards
            Sunil Joshi
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir,

            Pls Confirm the following A/c status. Pls confirm that following a/c no. is froud & legal. I am Waiting your soonest reply.

            Thanking You,
            Sanjay Pandit
            +91-0-[protected]
            Email : [protected]@rediffmail.com
            [protected]@ecocatindia.com

            [protected][protected][protected][protected]
            STANDARD CHARTERED BANK
            [HEAD QUATER]
            1 Aldermanbury Square
            London EC2V 7SB
            United Kingdom
            Tel: +[protected]
            Fax: +[protected]
            Email: [protected]@live.com

            ACCESS YOUR ACCOUNT

            ATTN: Sanjay,

            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. Here is the our Bank Website: http://www.standardcbnk.co.uk.tt/ I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://accsecuredb.zzl.org/secured/acclogin.html after which it has open, you will be required to sign in with your user name and password which are: ACCOUNT NUMBER/USER ID: [protected] followed by your password which is: XXXXXXXXXX

            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID: Sanjay
            PIN Number/Password: xxxxxxxx
            Account Number/User ID: [protected]
            Account Name: Sanjay Kumar Pandit
            Account Holder Address: Plot No. 4, 20th Mile Stone, Mathura Road Near YMCA Chowk Faridabad Haryana 121006 India.
            Account Type: Savings
            SID Serial (enter this 12 digit number): [protected]XO
            Currency: GBP
            Date Creditted: 2008/06/19
            Current Balance: £500, 000.00GBP

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            Hello
            This is kishore.
            I got a mail like i won a prize money of 1, 50, 000 Euro from Standard Chartered Bank.
            Is that legal or fake.
            can you tell me please.
            waiting for your reply.
            Pls Confirm the following A/c status. Pls confirm that following a/c no. is froud & legal. I am Waiting your soonest reply.

            Bank Name: STANDARD CHARTERED BANK
            Customer ID:Mr Jashwinder
            Account Number/User ID:[protected]
            Account Name:Mr Jashwinder Kaur
            Account Holder Address:k2, 4th main, 4th cross, behind mico layout police station, mico layout, 2nd stage btm, Bangalore 560076, karnataka, India
            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/08/10
            Current Balance: £1, 532, 720.00GBP

            Thanks & Regards
            Jashwinder Kaur
            [protected]
            Dear Sir,

            Pls Confirm the following A/c status. Pls confirm that following a/c no. is froud & legal. I am Waiting your soonest reply.

            Regards,
            Manjunath
            [protected]


            STANDARD CHARTERED BANK
            [HEAD QUATER]
            1 Aldermanbury Square
            London EC2V 7SB
            United Kingdom
            Tel: +[protected]
            Fax:[protected]
            Email: [protected]@live.com

            ACCESS YOUR ACCOUNT
            ATTN:Mr.Emmaneni Manjunath

            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://accsecuredb.zzl.org/secured/acclogin.html after which it has open, you will be required to sign in with your user name and password which are: ACCOUNT NUMBER/USER ID:[protected] followed by your password which is: xxxxxxx
            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID: Mr.Emmaneni
            PIN Number/Password: xxxxxxxx
            Account Number/User ID: [protected]
            Account Name:Mr.Emmaneni Manjunath
            Account Holder Address :60, 1st Cross, Government Press Layout Mallathalli, Ullal main Road Bangalore Karnataka
            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/08/12
            Current Balance: £1, 532, 720.00GBP

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            Pls Confirm the following A/c status. Pls confirm that following a/c no. is froud & legal. I am Waiting your soonest reply.
            [protected].They are asking to sen the 380pounds to transfer the money


            With regards,
            Somashekar.M
            Hello
            i am sharad
            I got a mail like i won a prize money of £1, 532, 720.00GBP from Standard Chartered Bank.
            Is that legal or fake.
            can you tell me please.
            waiting for your reply.

            STANDARD CHARTERED BANK
            [HEAD QUATER]
            1 Aldermanbury Square
            London EC2V 7SB
            United Kingdom
            Tel: +[protected]
            Fax:[protected]
            Email: [protected]@live.com



            ACCESS YOUR ACCOUNT


            ATTN:Mr.Sharad Kesarwani Tinku

            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://accsecuredb.zzl.org/secured/acclogin.html after which it has open, you will be required to sign in with your user name and password which are: ACCOUNT NUMBER/USER ID:[protected] followed by your password which is: ***********

            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID: Mr.Sharad
            PIN Number/Password: *************
            Account Number/User ID: [protected]
            Account Name:Mr.Sharad Kesarwani Tinku
            Account Holder Address :421/217 Katghar Allahabad Uttar Pradesh 211003 India
            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/08/12
            Current Balance: £1, 532, 720.00GBP

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            Hi,
            This is Somashekar.M.
            Pls Confirm the following A/c status. Pls confirm that following a/c no. is froud & legal. I am Waiting your soonest reply.They are asking to sen the 380pounds to transfer the money



            ACCESS YOUR ACCOUNT


            ATTN:Mr Somashekar.M.,


            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://accsecuredb.zzl.org/secured/acclogin.html after which it has open, you will be required to sign in with your user name and password which are: ACCOUNT NUMBER/USER ID:[protected] followed by your password which is: SCB4165TR

            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID: Mr.Somashekar.M.

            PIN Number/Password: SVB4165TR
            Account Number/User ID: [protected]
            Account Name:Mr Somashekar.M.

            Account Holder Address: Bandenallasandra(v), Jigani(post), Bangalore south, Bangalore
            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/08/12
            Current Balance: £1, 532, 720.00GBP

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            Hi, This is to inform all u dumb users of internet...

            when ever you recive any mail of winning 0f Millian doller or transferring millian doler in your account... this a new type of internet attact ...after you will send them there information they will ask you some lacs of rupes as a charge of clearance...when ever u deposit the money in there said account the never turn back..this is the new way people cheat on net...so stay alert and never respont to any mail asking for you personal information. these are always fake ..i am an IT person and know it very well.

            Please read news papar you will see such kind of story every alternative day.
            i won fund from uk lottary & also get deposited in your bank on name of my account iam also in process to transfer it into my account in my country
            but till i have feared in my mind this is legal or fake
            plz reply me
            I HAVE COLLECT MY OWN SHARE FORM THE STANDARD CHARTERED BANK LO0TTERY IS ALL REAL.I HAVE CLAIMED 1, 532, 720

            MY NAME IS RAVI REDDY

            FROM INDIA
            Hi, myself Prasad...I got this mail...I want to confirm this that it is fake or true?

            ACCESS YOUR ACCOUNT

            ATTN: Mr.Prasad Dattatraya Ubarhande
            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://standardcbankgroup.com/Online/ after which it has open, you click on Account login then enter your account number and your password to access your account .ACCOUNT NUMBER/USER ID: [protected] followed by your password which is: xxxxxxxxx
            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID: Mr.Prasad
            PIN Number/Password: xxxxxxxxx
            Account Number/User ID: [protected]
            Account Name:Mr.Prasad Dattatraya Ubarhande
            Account Holder Address:'Prasad'plot no.37, mahavir nagar, Buldana. Buldana Maharashtra India

            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/10/12
            Current Balance:£1, 532, 720.00GBP

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            Kind Atten : Mr Clifford Maxi,
            hi my name is Vishal Premchandani this mail of mine refer to a cliam o[censored]k National Lottery Board,
            where i had been asked to get in touch with you .
            I was informed to get in touch with ya based on the same the no provided to me i called you where you said you will send me an email with all the details referring to the fund transfer, but still i had not recd any email from your side .

            Kinldy revert on the same .

            Regards
            Vishal Premchandani
            This is to inform you that your account has been successfully created.but i havent recieved my a/c number and password to login on line transaction.
            i recieved this mail today on[protected].Pls confirm if all this is true.
            STANDARD CHARTERED BANK
            [HEAD QUATER]
            1 Basinghall Avenue, London,
            EC2V 5DD, United Kingdom
            Tel: [protected]
            Fax:[protected]
            Email: [protected]@live.com




            ACCESS YOUR ACCOUNT

            ATTN: MR.DOCTOR UPADHYAY
            This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below: http://standardcbankgroup.com/Online/ after which it has open, you click on Account login then enter your account number and your password to access your account .ACCOUNT NUMBER/USER ID: [protected] followed by your password which is: SCB703595TR
            Below are your account login details..
            Bank Name: STANDARD CHARTERED BANK
            Customer ID:MR.DOCTOR
            PIN Number/Password:**********
            Account Number/User ID: [protected]
            Account Name:MR.DOCTOR UPADHYAY
            Account Holder Address:H NO-618, KH NO-353, A-BLOCK, GALI NO-12 SONIA VIHAR NEW DELHI 110094 INDIA
            Account Type:Savings
            SID Serial (enter this 12 digit number):[protected]
            Currency: GBP
            Date Creditted: 2008/11/1
            Current Balance:(£1, 532, 720.00GBP).

            After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer.

            Thanks for banking with us.

            Yours Faithfully,

            Clifford Maxi
            (Bank Manager)
            HI,
            Its Ajy Dey from Bhopal I got the same mail of winning prize from London lottery but I am confused that weather its true or not they gave me the following account details of mumbai for transferring the amount of 380 pounds

            Account Name:raj electronics
            Account Number:[protected]
            Bank Name:Hsbc Bank
            Bank Branch:ville parle(mumbai)
            Pan Number:BVWPS8527C

            Please let me know soon the authentication of an e mail send by london standard Chartered Bank by manager Clifford Maxi. Bank address is

            STANDARD CHARTERED BANK[HEAD QUATER]
            1 Aldermanbury Square
            London EC2V 7SB
            United Kingdom Tel: +[protected]Fax:[protected]Email: [protected]@live

            Please send me is it geneuine of fraud.

            Regards
            Ajy Kumar Dey
            Contact-[protected]
            [protected]@yahoo.co.in
            Sir,
            Please you send myemail id weather the above matters are true or fraud.

            ATTN: Mr., Boovendaran Vedantham This is to inform you that your account has been successfully created. You can now login to view your new account were your cheque has been cleared and deposited to the online account and transfer your funds yourself to your account you feel like transfering your money to. I want to inform you that all you need to do is to login into your online account is by clicking on the bank website stated below http://accsecuredb.zzl.org/secured/acclogin.html after which it has open, then enter your account number and your password to access your account .ACCOUNT NUMBER/USER ID: [protected] followed by your password which is: S873419TRBelow are your account login details..Bank Name: STANDARD CHARTERED BANKCustomer ID: Mr., BoovendaranPIN Number/Password: S873419TRAccount Number/User ID: [protected] Account Name:Mr., Boovendaran VedanthamAccount Holder Address:217, Housing Board, Phase-III, Baddi, Solan District, Himachal Pradesh, India
            SID Serial (enter this 12 digit number):[protected]Currency: GBPDate Creditted: 2008/11/18
            Current Balance:(£1, 532, 720.00GBP) After you have successfully login to your account, after you have checked it and see that all you vital informations you provided are correct, then click on transfer. After which you will be required to fill in your bank account details in which you want to transfer the money into, as soon as you have fill in your account details were you want the money to be transfer, click on transfer. Thanks for banking with us. Yours Faithfully, Clifford Maxi(Bank Manager)
            Please send a mail to the nodal officer, he/she is the head of customer service. Nodal officer is the authority you need to take this up with, they would do their investigation and come back to you.

            You need to send a mail (bank's website has the mail address of this person). Give them time to respond, make sure you write all your complaints or issues.

            Mention the entire history and get everything in writing. Also if you have called someone from the bank please have the phone bill ready to prove that you have made a call to them. If you receive a call make sure you note the number so that you can call little later or quote in the correspondence.

            If you are not satisfied and get appropriate reply, you can take this up with RBI redressal forum called banking ombudsman. they have their office in your city you can search for the details on the net.

            At no point agree anything over phone, insist on a written communication. If you want to use other modes than emails, like fax or letter make sure you get fax confirmation or proof of delivery by sending it via courier. Once you take this step, bank will listen to you or reach out to you.

            If you still fail, ask them to give you the head of cards email id for you to take it up with him/her.

            All the best
            Hi,
            Myself vidya, My husband was working with standard chartered bank 6 months back, His Name is Kunal Anil Gangurde, then he left the job. After that one day he recieved the call from STC bank stating that they got one cheque of Rs. 5000 i.e Salary Cheque, So please come & collect your cheque when he visited to the bank the account number which was entered in the cheque was wrongly debited to some other account i.e Mr. Yadav, till date i m continous calling Ms. Advina & Ms. Bahrti from H R Dept. Goregaon Branch, Contact No. on which i called every time is 66156152/154.They are not responding me properly Everytime they give me some excuses but nevere revert back to me. Now im fed up, So im writing this letter to you, in the hope of that u people will take some action against it, so please don't let me down. Waiting for your favourable reply. Kindly do the needfull as early as possible.

            Thanks & Regards,

            Vidya
            please I am currently standing in for ms aisha kassala to transfer an amount of money deposited with the Bank. her late father used her name as next of kin. she says the amount is 4.750 million pounds. i want you to confirm this to me.her late dad's name is Dr. Ellison Kassala his account number is [protected]. thank you.
            Hello! This is Banu Zhundibayeva.
            I got a mail like i won a prize money of 750, 000 Euro from Standard Chartered Bank.
            Is that legal or fake.
            can you tell me please.
            waiting for your reply.
            Hello
            This is Erwin.
            I got a mail from miss grace elisson kassala.She wants me to help her to transfer her late dad's deposit (Dr.Ellison Kassala), the amount is $ 5.3 million (account number is [protected]).
            I want to know it is true or not?
            Is Mr.Peter Sand your officer?
            Please tell me the answer, you can send an email to my email address.
            I will be waiting for your reply.

            Thanks
            Hello
            i am sushama.
            I got a mail like i won a prize money of £1, 532, 720.00GBP uknational lottary.
            Is that legal or fake.
            can you tell me please.
            waiting for your reply.
            Please note that all are scamers ; I know a lot of poeple recieved the same emails ; those emails are from a scamers from senegal ; they use this way to take some fees from thier victims.
            So please if anyone recieve the same emails ignore it. its a scam.
            your friend S.
            My account no is [protected] which show name as Sampada M Tulaskar which i would like to change it to Mrs Sampada M Agavane.Please do the change in my account details. I have already given a written application but i have no clue if it is done or not bcoz i have not received any information about it . please reply on my email id.
            Thanking You.
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              Naveen H
              May 19, 2008
              Resolved
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              My name is Naveen H, I am from Bangalore. I had a Credit Card from Standard Chartered Bank in the year[protected]. As all of you know that SCB provides Insta Buys in its Card, I had bought a Cell phone and I was also making installment payments in that regard along with my Credit Card payments.
              Everytime I used to make payments thro' cheque I had to call up Customer care that X amount is towards to Credit Card and Y amount is for Insta Buys, since there was no separate payment for Insta Buys.

              Later after 7 months I started getting calls that I have not made payments to Insta Buys account at all. I tried to convince and tell them that I had made the payment but they were reluctant to oblige, so I stopped making payments to SCB account.

              After an year or so in 2005 Jan, they celled up and said we are ready to "Settle The Account" if you can make a payment of 16948/- and I made the payment, they issues a Letter stating as Settlement of Account and the SCB dues are Zero.

              By Jan 2005, the moment they have given a Settlement option they have also put my Name into Defaulters List without intimation.
              I got to know this only when I applied for a Personal with HDFC Bank and they were kind enough to reveal this matter of saying my name existed in CIBIL or Satyam Negative List with the Card No. The loan didn't get through.
              Later I approached SCB and started speaking to one person who was Team Lead or Supervisor in this regard, after 6 months of talking he said if my name is to be removed I had to make a payment of 6128/- and also sent me a Email in this regard.
              So in Feb'2008 I made the payment and they sent me a Letter which says that my name no longer exists in Defaulters List.
              But today when I have again applied for Personal Loan which I wanted in 2007, my name is still reflecting in Negative List and they have not kept their promise.
              I have made around 10-15 calls and the person whom I was interacting is not there.
              I have been upset a lot because of this. Please take serious action against these people.
              Aug 14, 2020
              Complaint marked as Resolved 
              I was among the defaulter list of SCB Credit Card . They have treated me unlawfully . I have taken help of Banking Ombusdman, Ahmedabad on 24/09/2007. and submitted all relevant documents . I received a regret letter from SCB ( ref NO RBI/10/07/59/ILA dt 27/11/2007. stating reversal of disputed outstanding as well as removal of my name from Defaulter's list.

              I am not able to avail any credit card or credit facilities from other banks as my name was amonng the defaulter's list.

              Please help me out what to do next in this matter
              Give me a line of action to take up further proceedings.
              Hi

              I had a SCB credit card from December 2007 which free life time credit card. I have not used this card a single time but they have charged a R.S 250 after the next bill cycle. Though SCB not communicated to me by any communication media like(E-mail, postal, even by a single phone call). The amount got incremented to R.S 3000 and for this they enterd my name to the Defaulder list (CIBIL or Satyam) with any prior notice or information which is tossing up my creditability since 2008 auguest even though there was no communication from bank. When i applied for the personnal loan from HDFC bank the bank is kind enough they informed me about the CIBIL of Satyam.

              I have called the bank on 7th of November 2008 regarding this issue and on the same day they told it is a fault from the bank side and they will reveresed back the charges. After a no of calls to the bank around 50 times they have reveresed back the charges and they told they will remove the name from (CIBIL or Satyam).

              After all got the confirmation via email from SCB saying your card having nil outstanding and your name will be delete from the SATYAM of CIBIL. After that also i called several times whether they have deleted my name or not and even they cofirmed it has been deleted on 3rd december 2008. But still they have not deleted yet. This is really frustrating making the relationship with Standard Charted Bank. If Bank will not take care these issue i am sure after some days SCB will here the same problem from every customer
              It has been a practice for SCB to levy unlawful charges and make the acount irregular if the same are not paid. I am also a victim of such arbitrary and unilateral decision of SCB. My name has been put on the CIBIL as a result of which I am unable to avail loan from any bank. We need to put up cases against such bank which does business by adopting these types of tactful unlawful means.

              CS Chinmoy
              [protected]
              Please note my changed cell phone no. [protected]
              I completely agree with what is being said on this page.

              My Standard Chartered card was misused to the tune of Rs 60, 000 and despite providing all proofs of my innocence, I was harassed by the company. There was no mobile alert, nothing whatsoever to tell me of the abnormal transactions on my card. Like so many banks, SC is more than willing to give you the card, but offer no protection against its misuse.

              I have a Citibank credit card which I have been using for so many years without any defaults. I am the last person on this planet to keep a credit history. The bank treated me like a petty criminal, and paid no heed to any of my woes.

              After going through this thread, I realize that even if I try to clear my name the chances of that happening are very bleak.

              If there is someone from Standard Chartered here who is genuninely interested in listening to grievances, please email me at [protected]@gmail.com.
              directly go to customer care head office of SCB bank and start yelling their ... they will remove outstanding from ur account... it is BRIGADE TOWERS NEXT TO ITPL WHITEFIELD BANGALORE.
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                M
                MOHSIN A KAZI
                from Mumbai, Maharashtra
                May 15, 2008
                Resolved
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                i am just started doing online trading by above mention broker, i bought share scripe on 7/05/2008 its still 16/05/2005 its not come in my demat account . When i bought the share price was 738/- next day it was gone up to 750/- if i had a share i would had been sold of on the next day but due to unsettlmet and its not come to my accout i couldnt able to sale that and as of now the share price got down and its not come to demat a/c . my broker is saying its NSE has not settle yet with the seller of your scripe due to shortage of share because of that you didnt received the share yet but if the settlment done you will get the share at same price at rs738/- its means only i suffer withou any falult please do the needfull and guide me what to do
                Aug 14, 2020
                Complaint marked as Resolved 
                what about svpcl refund
                Sir,
                I am recieving contract note by email.But can't Read.It could not be opened.
                don't no what kind of software required to.Pl.Reply.also give The website,
                name where I can login and see my transaction details
                DEAR SIR, WE HAD GIVEN AN APPLICATION TO MR. NAVIN KUMAR, [protected], LAND LINE NO. [protected] / 22 / 23/ 24 OF STANDARD CHATERED CAPITAL MKTS ON 05 JAN. 2009 TILL DATE NO DMAT DETAILS ARE SENT TO US . WE HAVE BENN CONATCTING THEIR OFFICE, THEY GIVE US FALSE PROMISE, PLZ HELP IN THIS REGARD
                Normal settelment cycle is T+2 days how can u sell the share before hat
                My account code is EBAB0070 with you.

                I am unable to reach you. Can you please provide me the current status my holding under the above account under my name.

                Further, Kindly provide me the web site name, user's I.D and pass word so that I can view my holdings from time to time.

                If possible kindly contact me.

                Regards,

                Ashok K. Gupta
                60, H Arjun Nagar, Safdarjung Enclave
                New Delhi-110 029
                Mobile no.[protected]
                To,
                STANDARD CHARTERED-STCI CAPITAL MARKETS INDIA,
                Mumbai, India.
                Dear Sir,
                Iam a very old customer who was trading with you blindly .My Account code is 92G011. I have purchased 2 script in 2007 worth Rs 59000, which was never transfered in my Dmat a/c and when asked to my broker he kept on saying he will transfer within a day or two. He kept on making me dance by just telling me he will do it from last 2 years. Having a blind faith on the company I never thought about any cheating with a customer. Finally seeing his delay of more than 2 years I told him to sell one of the script out of two on 2nd Dec. He confirmed wtih me about the rate at which he traded and sold the script and asked me to wait for three days for the cheque. Again days were passing and his various reasons were in their for not giving me a cheque. Finally after continous follow up for 20 days he said he has deposited cheque in bank account.. The cheque was deposited but cheque no 285895 bounced on 23rd dec due to reason insufficient fund which was a big shock for me to know A CHEQUE OF STCI has bounced.
                After making a inquiry with my broker he said the cheque did not belong of STCI but he issued a cheque from his personal account and deposited in my account. I really feel cheated after so many years of trading with the company.
                My broker from last 2 years has not transfered shares in my account and kept giving me a various reasons for not been able to do it.
                Secondly after selling one of the script on 2nd dec 09 he again cheated me by delaying to give cheque and he deposited cheque from his personal account which was bounced due toinsufficient fund.
                Now when the cheque bounced and I Inquired he informs me that the share was never purchased where from last 2 years he was giving me various reasons for not transfering the shares in my a/c,
                And If not purchased then why he has deposited cheque in my a/c on 21st dec 09.
                I request you to kindly send me my all legder and statement of account for my client code 92G011 from the time of being associated with you .
                I Request you to send me statment of account at the earliest .
                I request your strict intervention for the solution and investigate the matter at your end and revert to me at the earliest.
                Failing to which i shall be force to take the matter with higher authority.
                Awaiting your satisfactory reply.
                To,
                STANDARD CHARTERED-STCI CAPITAL MARKETS INDIA,
                Mumbai, India.
                Dear Sir,
                Iam a very old customer who was trading with you blindly .My Account code is 92G011. I have purchased 2 script in 2007 worth Rs 59000, which was never transfered in my Dmat a/c and when asked to my broker he kept on saying he will transfer within a day or two. He kept on making me dance by just telling me he will do it from last 2 years. Having a blind faith on the company I never thought about any cheating with a customer. Finally seeing his delay of more than 2 years I told him to sell one of the script out of two on 2nd Dec. He confirmed wtih me about the rate at which he traded and sold the script and asked me to wait for three days for the cheque. Again days were passing and his various reasons were in their for not giving me a cheque. Finally after continous follow up for 20 days he said he has deposited cheque in bank account.. The cheque was deposited but cheque no 285895 bounced on 23rd dec due to reason insufficient fund which was a big shock for me to know A CHEQUE OF STCI has bounced.
                After making a inquiry with my broker he said the cheque did not belong of STCI but he issued a cheque from his personal account and deposited in my account. I really feel cheated after so many years of trading with the company.
                My broker from last 2 years has not transfered shares in my account and kept giving me a various reasons for not been able to do it.
                Secondly after selling one of the script on 2nd dec 09 he again cheated me by delaying to give cheque and he deposited cheque from his personal account which was bounced due toinsufficient fund.
                Now when the cheque bounced and I Inquired he informs me that the share was never purchased where from last 2 years he was giving me various reasons for not transfering the shares in my a/c,
                And If not purchased then why he has deposited cheque in my a/c on 21st dec 09.
                I request you to kindly send me my all legder and statement of account for my client code 92G011 from the time of being associated with you .
                I Request you to send me statment of account at the earliest .
                I request your strict intervention for the solution and investigate the matter at your end and revert to me at the earliest.
                Failing to which i shall be force to take the matter with higher authority.
                Awaiting your satisfactory reply.

                Vijay Gupta,
                [protected]
                My DP ID: IN300360 Client I.D. Is 20071247 I would like view my shares which I have pledge with above DP I.D. can you send me any forms / formalities by e-mail; my E-mail I.D. is [protected]@globalinsurane.co.in my Name is BHARAT BHAGWANDAS THAKKER, 6 HILL VIEW, 15 RIDGE ROAD, MALABAR HILL, MUMBAI - 400 006. BANK NAME : STANDARD CHARTERED BANK, DATE OF BIRTH 19TH MAY, 1949.

                Thanks & regards


                Bharat B. Thakker

                Standard Chartered Bank — my name not remove to Cibil

                Before 3 years back i will done my credit card statelment.but my name was not remove cibil my Pan No:ARXPM8575C PH: [protected]

                unjustify - Comment #2412396 - Image #0

                ple send new card from new home adss

                Ple send my new credit card in new home address

                my new address - z-70 commercal enclav mohan gardan
                Uttam nager new delhi 110059




                thanku
                kushal singh bhandari
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                  Priya S Kumar
                  from Mumbai, Maharashtra
                  May 7, 2008
                  Resolved
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                  Hi,
                  Standard Chartered bank has been harassing me for over two weeks sending collection agents to my house, threatening my old parents and calling me over the phone to pay some old dues which are not pending from my side at all.
                  I have surrendered their card over two years ago and had no dues pending when I did so. Now suddenly they have woken up after more than 2 years and have started harassing me for payments which are not due from me at all. I am a respectable citizen of India and have cards with HDFC and ICICI and loans also running with HDFC. I have no bad track record in the past and now this bank is trying to unnecessarily harass me and spoil my reputation in the market. Pls help me out.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    Rajesh Bhattacharjee
                    from Rajula, Gujarat
                    May 7, 2008
                    Resolved
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                    On[protected], I had made full and final payment of my accounts of credit card with Standard Chartered Bank here in New Delhi's Bahadur Shah Zafar Marg office of theirs.

                    My accounts are [protected] & [protected].

                    I have and had written letter after letter to them expressing the facts that late charges, interest are purposeful and illegal ways of harassments. I have cancelled all my credit cards and sumbitted the broken pieces in their office.They are still sending receovery agents at my place of office and threatening call on my mobile for recovery.

                    Mr. Siffat Khan and Mr. Gaurav had been to my office to verify facts from the banks side and I had shown them that there exisit no money of Standard Chartered Bank which I am enjoying credit on.

                    In fact these people have practised several mal practices which I now feel that would like to expose through you all.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Team i hold a credit card from your bank.Request you to provide me an user ID and password on the below said address as i have lost the old one.

                    Thanks
                    Rajasekhar
                    [protected]
                    Dear Team

                    I hold a credit card bearing number [protected] Name:K RAJASEKHAR.Request you to provide me online banking.USER ID AND PASSWORD.

                    Regards
                    Rajasekhar
                    [protected]
                    Here is my suggestion, create a back up of all your payment. Ask them for the effort made to collect money from you, also make sure you give them an appointment to come and meet you. If they send goondas then please call up police so that they deal with the goondas.

                    Also if possible record all the calls in your mobile or at home, else ask them to send letter communication only to you. I suggest you initiate a letter asking them to stop sending goondas and deal with you through letters.

                    Gather facts and put the bank on the backfoot before you charge or take it up with consumer forum or banking ombudsman. If you really want to fight the battle and if its true then you need to have a lot of motivation and will to fight these cases and win. Because Truth takes a long time to come out and be proven.
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                      Sunder Krishnan
                      from Nagpur, Maharashtra
                      May 5, 2008
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                      During the last more than a year whenever i've paid cash into my Standard Chartered Bank credit card account, SCB has been charging me Rs.99/= in their card statement to me as "FEE FOR CASH PAYMENT AT BRANCH".

                      Whenever i've spoken to them about this, their customer service rep over phone took umbrage that this was SCB's policy and practice. I've credit cards of other banks also but none of them charge me this way when i do pay cash into the respective card account. Knowledgable sources have told me that this is a fraudulent / unethical business practice which needs to be countered. It's been a mental agony for me having to put up with this money-fleecing idea of Standard Chartered Bank so blatantly. Is such a practice authorized by the Reserve Bank of India? The question is, why should SCB be bothered about how i pay ? I do pay by cheque also. But whether i pay by cash or cheque, I AM PAYING. On time. In fact, (a) most of the time i have paid cash on the last day of the due date, because of my busy travelling schedules. And (b) they have even levied hefty "Late Charges" inspite of me paying on time by cash apart from the Rs.99/= and reversed the entry, a bit reluctantly, on my phone call to them.

                      Banks should be happy with people who take the efforts to pay on time unlike the ones who deliberately default and then try and come to a one-time settlement!!

                      Can you please clarify on this matter asap. I strongly feel Standard Chartered Bank needs to be taken to task for what i feel is an unethical business practice. A fraudulent tactic of making money at the customers' cost.

                      Will this consumer forum or court help me tackle this menace and dispense Justice?

                      With malice towards none.

                      Sunder Krishnan
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Ravi Bhushan Prasad
                        from Nawalgarh, Rajasthan
                        May 3, 2008
                        Resolved
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                        I have a Savings Bank account with Standard Chartered Bank, Sansad Marg, New Delhi. My Account Number is [protected]. My salary for the month of April was credited to my account on 30/04/08. I tried to withdraw Rs 13100.00 from the ATM of Standard Chartered Bank, Centre Stage Mall, Sector 18, NOIDA on 30/04/08 at 20.05 p.m. After entering all the details on the ATM I waited for the cash but no cash came out of the machine. When I checked the account balance again from the same ATM, I was shocked to find that the amount has been debited from my account. I rang the Customer service from the same ATM and was told that the amount will be credited back to my account in the next 24 to 48 hours. I also marked a complaint again from my residence telephone number later and was told that it may take 7 to 8 days. I have sent several e-mails also for the same. But no response has been made from Standard Chartered bank. I once again spoke to the customer service representative Ms Brinda ( complain Reference number: Brinda/RLC/0508/42) and was promised a callback from the Manager Mr Nagraj within 30 minutes. Still no response was made from the Bank.

                        I am being penalised and harassed for none of my fault by the bank. I am being asked to visit the Sansad Marg branch and fill a complain form. I have also issued several cheques to different people which may return unpaid and also there are few ECS set on my account where money is automatically taken from my account every month. Moreover I also need the cash for my own expenses.

                        Kindly look into this and arrange for the issue to be resolved as soon as possible as I am facing real problems as a major part of my salary is missing from my account.

                        Thanking You

                        Ravi Bhushan Prasad
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        On 9th March 2009 I deposited cheque Rs-20000/-(ch no-147465 state bank of India-Shakurpur Basti ) at Preet vihar branch atm my Account no is [protected] on 15th MARCH I HAVE CHEKCED MY ACCOUNTS BALANCE WITH ATM OF ORIENTAL BANK OF COMMERCE by my debit card atm shows Rs20088/-65 AVAILABLE BALANCE balance (TXN NO 9940 TIME 19.15PM ATM ID NA170031) DILSHAD GARDEN THEN I have withdrawal Rs-1000/- and next day rs 3000/- and after these both withdrwal avilable balance was 16088.65/-

                        Now I YESTERDAY I HAVE CHECKED ATM ON DATED[protected] AT 22.28 AM IN THE SAME BANK ATM WITH TXNO 116- THERE WAS BALANCE SHOWN rs 391.13/- tHIS WAS SHOCKING FOR ME BECAUSE I HAVE NOT ISSUED A CHEQUE OF BIG AMOUNT .

                        SECOND CHEQUE NO -147465/SBI Still not cleared from drawer bank...its my company bank

                        Please clearly correct my accounts
                        I CHANDER SINGH KATARIA HAVE A SB ACCOUNT BEARING NO [protected] IN STANDARD CHARTERED BANK, NARAYAN MANZIL NEW DELHI=110001 BRANCH. I HAVE DEPOSIT A CHEQUE NO. 626711 ON DATED 5.3.2009 FOR RS. 45680/- AND ABOVE CHEQUE HAVE BEEN RETURNED FROM DRAWER BANK. BUT ABOVE CHEQUE NOT RETURNED TILL DATE TO DUE TO DIS MANAGEMENT, POOR SERVICE, I HAVE SEVERAL VISIT TO BRANCH BUT MISHAPNESS BANK STAFF NO COOPERATING TO ME ANY REASONS.
                        KINDLY LOOK IN TO THE MATTER AND RETURNED ABOVE CHEQUE BY COURIER TO MY RESIDENCE.
                        CHANDER SINGH KATARIA
                        B-246/4 KESHAV NAGAR NEAR MUKTI ASHRAM, IBRAHIMPUR, DELHI-110036 MOBILE [protected]
                        With reference to the above, MOHITVIJAN saving bank account holder in your bank could not receive an amount of Rs. 300/- (Rupees Three HUNDRAD ) which was withdrawn in standard charterd bank wea arya samaj road ( delhi) ATM on 16 06.09 record no 8180 As my account is debited with 300 which I could not receive. So, I kindly request you to credit the amount of Rs. 300. I am also submitting a copies of statements for confirmation to The Chief Manager, Union Bank of India at ATM CELL DELHI ROAD MEERUT BRANCH point.
                        Kindly do the needful.

                        Thanking you.

                        Yours truly
                        MOHIT VIJAN
                        ac no[protected] card no [protected]
                        From:
                        133 GURU NANAK NAGAR MEERUT
                        mob no-- [protected]
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                          goldfish
                          from Mandsaur, Madhya Pradesh
                          May 2, 2008
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                          Dear Sir,

                          My sandarsd chartered credit card no.[protected]
                          i have a huge complaint against standard chartered credit cards as i am regular paying my dues, as i am using this card since 2001 i have taken a loan againts my credit card in october 2007, stil Febuary 2008 i have make all my payments regularaly but bank has debited 3000/ amt in my card which i have not used. and when i had gone to one of the credit card branch and called the customer care dept in Ahmedabad but not body has given me proper answer. Every month after receiving the statement i have to call customer care officer they gave me lumsum amount & told me that we will sure reverse your charge in the next month. But every month they have debited huge amt in my card like late payment finance charges etc. after they continusely trying to give call me on mobile & gave me POLICE THREATS & tald me that they are going to declare me defaulder.

                          please look in to this matter

                          Regards

                          Dina Gupta
                          Dear Sir.
                          I have applied for a car loan which i need to have the NOC of my credit card No:[protected]as the SBI is refusing my loan amount only because of mentioning as Written off in the CIBIL status. Hence i request you to remume the remark as written off and do the needful.


                          thanks and regards

                          M . Bhaskara Rao
                          I also have the similar experiance of harassment by the Standard Chartered credit card division.
                          My Dues were settled long time back in 1996, but these people have have labelled me defaulter by entering my name in there permanent defaulter .Due to this I am not able take loan from any bank.
                          Please help find a solution for this.
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                            T
                            Tejas Hegde
                            from Coimbatore, Tamil Nadu
                            Apr 29, 2008
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                            Dear Sir/Madam,

                            One of your Bank employee, he(SHIVAMURTHAIAH) recently (apprx.. 1 month) joined to your bank as Assistant Sales Manger, Shivaji Nagar Branch, Bangalore.
                            He cheated to you, he given fake(duplicate) experience as icici bank executive i.e., 3 yrs.
                            I am suprised how you give job for this person.


                            My request is to verify the candidates experience and other details.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              jagdish vyas
                              Apr 22, 2008
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                              Hi

                              My name is jagdish vyas & currently i have complaint agaist Standard chartered bank. In the year 2004 i had taken 0% loan on my credit card for Rs 17000 for the period of 3 months & due to some curcumtainses i was not in position to repay this in three months. But the same i had paid after two months with the long discussion with senior authority of Standard chartered bank.The outstanding they had kept Rs. 400 which also the authority told me that they will reverse it but after 2 months i got call from the bank saying i have a oustanding of 1000 which i had told them that i will not pay because there was a comitement from the bank that they will reverse my outstanding amont which they haven't done & on that outstanding they started puting financial charges.At last i had denied to pay the same & due to which they had putted my name on satyam online negative list. After 2 years this 400 got increased to 16000 & for which i was not aware. Now my career has taken U turn & i got opportunity in one of the international bank & they runned the credit check of my name & found my name in negative list, so they told me to clear the same. In that regard i consulted Standard chartered bank & they told me to pay 9500 which then genuinly i had paid on 25th February 2008 & they had told me that they will remove my name from list within 7 working days, which they had not done & for which i had done followup & finally they had removed the same on 14th Aprol 2008.

                              Truly i want to take some action against this please let me know what i can do
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                M
                                Manikanth Pulicheri
                                from Delhi, Delhi
                                Apr 9, 2008
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                                Currently I am having a very horrible experience with the Standard Chartered bank staff. I had taken a credit card from this bank in the year 2005. I had settled the outstanding amount of 20, 695 and the executive who came to collect the cheque and he said my account will be settled I had confirmed this by calling the Bank executive and he said this account will be settled. I walked into the Standard Chartered bank in M.G. Road and spoke to one of the executive by name Ramesh and he confirmed to me that my account will be settled. I get a call on 8th of April 2008 exactly after 2 and half years from Standard Chartered bank that I need to pay the Bank 1, 160 rupees as balance and they have blacklisted my name in the Credit Bureau. My point is that why was not there a communication since 2 1/2 years regarding this outstanding amount. I have not received any e- mail or any statement or not even a telephone call stating that there is something outstanding on my card. When I spoke to the executive by name Fatima she tells me that since my amount was not a huge one thats the reason I was not informed about it and it has come to the final collection which is why they are calling me. Fatima is asking me to show any settlement document handover by SCB. As a normal customer how will I know these procedures and moreover I was promised by Priya from cunnigham road branch Bangalore that I will receive the settlement letter by courier. I have not changed my address or the telephone number and if they say a statement was sent to my address I would like to know the docket numbers of the courier.They are asking me to pay 8500 as outstading amount from 2 and half years. I would like to take this up with RBI Ombudsman and sue Standard chartered for not informing the customer about the outstanding amount in the first place and calling the customer after 2 and half years and asking for such a huge amount to be paid to take the name out of the blacklist from Credit Bureau. This is cheating the customers in a broad daylight. I need help in sorting this out I do not wish to pay for some one else's mistake.Please help
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Standard Chartered Credit Card — Harassing a normal customer by Standard Chartered

                                Dear Sir / Madam

                                I am holding credit card of "standard charted " Bank . Card Number is " [protected] " . I got one DD of Rs 18750 with the credit card on dated 10'th August 2005 . According to the salesman this DD was the offer with credit card and if i will use it then i need to pay the amount back to Credit card / bank (can be in EMI) and if i will not use it then it will not be transferred to my credit card account . I received this credit card in Aug/ 2005 (there was not any requirement of money but still salesman gave it to me as a free offer with card- forcefully )

                                I have not received even a single notice or any phone call from Bank till June / 2008 . I have not used the DD of Rs 18750 (and it was expired after six month of issue), suddenly after three year Bank people called me for recovery of Rs 18750 which i have never used . Now the total Amount that i need to pay is Rs 54000 (as per recovery people) . I tried to explain them that DD is not liquidate till now, i never used even a single rupee. even the DD is not transferred to my account . everyday recovery people are calling me now and they are not ready to even listen me . This is totally a mental harassment . I request you to solve the issue ASAP .

                                Recovery people are not even listening a single word ., they are trying to threaten me from last 3-4 days, misbehaved with me and my family very badly, This type of harassment from a very reputated Bank is really very shameful .

                                Non -compliance of be aforesaid issue at the earliest will lead to seek all other options in this regard .
                                Hi, What has happened since you posted your complaint here? I have also posted mine today, but I am not sure if this site helps in any way. Please share your experience with me.
                                Thank you so much!!
                                I am having a night mare with Standard Charted Bank, the staff who are dealing with me are trained “Torturers" they know how to provoke the customers and extract the money, with money I went to Raheja Chambers on M.G. Road, to settle the dues, and not a single staff is ready to help me or listen to my plea, I met a security personal seated in place of the receptionist he is everything there a security man a reception an advisor all in one, mine was not exceptional case there were several people cursing and walking away from there, I waited for 45 minutes, and in a fit of anger I came back, the next day I got a call and again the same provoking language, I told the Lady that I visited your Bank but no one took the responsibility, to which she replied "so you ran and came away from there is it" I told her that I am was fasting and had to come back, to which she replied " what Sir you are fasting and not paying us “again provoking language”, I wanted to meet Mr. Rajat Mythri he is suppose to be the Manager that’s what I was told by the security and explain to him how the system is working but they wouldn’t allow me to meet him, I requested the staff to give his email id so that I can write a mail to him even to this they didn’t budge, that is the state of Standard Chartered Bank, rather I call it “Standard Torture Bank” They have the Audacity to go to the extent of even my religion and my family. The staff is trained how to personally injure a person, provoke him and extract money, I asked the names of these women who spoke to me; they give all false names as Priya, Reshma and what not. I am not denying the payment part of it, but the approach towards customers are horrible, they sound as English speaking slum dwellers. They even challenged me and threatened me as rowdies. On the other hand they force you down the throat to take their credit cards. I am waiting for the day when I can meet the right Person from Standard Chartered Bank explain to him the whole issue and clear up the dues and wash away my hands once for all.

                                Wherever I see the logo of “Standard Chartered Bank “I dread, my thrat becomes dry and a chill passes down my spine.
                                After reading this note please contact me on my email id, and I am ready to clear up the dues even at midnight. I am sorry for being harsh with you’ll but “only the wearer of the shoe knows where it pinches”
                                Trust me you are 100% correct, these guys including zonal manager are like this, I want to present them a baby Nipple they call family members to threat the card holder like a school kids like in school kids complaint to parents

                                there is lady called ANNU man trust me you can't talk to her I never seen such a down market person not even in slum you can find some one like that ...she calls customer beggar hope she should know that she is having food every day on the customer money and looks like she is Bill gates daughter, works for 5 k a month she thinks she is from heaven and she doesn’t know that their bank marketing persons are standing all around the place and beg us to take loan / credit card

                                They are down market recruitment and that’s how they have been bought up not sure how these people go home and sleep.. The fun part is they need an appointment to meet the crap collection agent (think they are movie start)
                                Where true . I would always suggest that those bank who doesnt have permission to open more than 9 branches in India, we should not be taking credit card from them. Instead of CBIL, we should create our own Blacklist for Banks as
                                Barclay Bank --- Worst Bank-- Daicots Category
                                Standard charter Bank- Priates Category
                                HSBC- Theif category
                                ICICI bank- Burglar Category
                                SBI- Polictician category..

                                We are just helpless citizen .. We dont have option ..but its the right time to teach them a lesson.


                                regds
                                Amit
                                I really strongly agree to what you say...even I am exactly in the same position...but i proved them that the fault is at SCB end...please go ahead and sue them...All the best
                                Hi,

                                You should look at all the communication that you had with them including any letter or email exchanges. Also ask them for the letter saying card is blocked because of non payment, this is a requirement as per RBI guideline before reporting the card member to CIBIL, if they have sent any letter ask them for a reference number of the courier.

                                In your case since you have settled some sort of outstanding, you can ask them to let you know how did that balance reduce? If they made any effort to ask you that money if so what effort? Ask all these in writing (letter or email) so that it acts as a proof. You have a huge list of people who are suffering along with you. My advise is once you take this up, give them 30 days for a final confirmation if you dont get anything positive then you can take this case with Banking Ombusdman, RBI redressal forum.

                                They would call for hearing, you should build your case/documentation because no one believes honesty in this world. Its a matter of BLACK and WHITE.

                                Regards
                                Ram
                                My Question after reading all these comments is, how many have settled the matter and how many have told the bank GO TO HELL< TAKE ME TO COURT< I WILL SETTLE THE MATTER THERE.

                                Do you think the bank can go to court with defaulters and get their money. How many haev done this?How many have actually experienced going to court after receiving the a lawyers notice and got the matter settled?
                                Send us the comments so that we can also take the same step.This attitute MUST STOP, Banks are our mercy and yet they treat us like pigs!!!
                                I have used SCB card since February 2009. I have already cleared my all dues and at present my outstanding is 0 (zero). But I could not used the card since last 2 months. When I produced my card at hotel or purchase of fuel for my car, the payment declined by SCB. I am working in a reputed organisation in executive level. Therefore, I loose my status among others.
                                Standard Charted bank harrasing me to pay the amount outstand of CC, which i didn't take.
                                Even they are telling i took this in hyderabad in 2005, that time i working in kolkata. And htey are telling i worked for Some Software company that time, that also wrong.
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                                  Rishi Chopra
                                  Mar 27, 2008
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                                  I have agold credit card from standard chartered bank for the past 4.6 yrs in India. Unfortunately due to medical and some unforsceen circumstances i am unemployed and unable to make payments on the card for the past couple of months.

                                  An executive started calling me for settlement since January 2008 and i have requested them clearly that in any given circumstance i would not be able to make payments more than 1000 INR a month. I would appreciate if you could please close my card account and i don't want this card anymore, these guys were pushing me to make apyments for 1400 INR a month and i refused then next month again someone called and agreed to it. But eventually no one turned up with the paper work and all, then one fine day in march i got a call from someone stating i am calling from Patiala House court and we will be coming to your house and at the back they made sounds of Police siren as if tehy are sitting in Police Van. when i said i don't have any money they started abusing and all.

                                  I would appreciate if someone could please help me with same and advise what should i do over the same.

                                  I am actually scared of them all, i have been making payments on itme for past 4 years don't know how they have such a huge amount.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am in a heavy financial and business loss since 6 years, i was having a OD account with standard chartered bank. it was a partnership with my friend, but since he has left, and i am unable to make payment to the bank due to too much of financial crisis. i am not able to afford even my family. Mr. Bannerjee a employee of SCB is saying me that he will take him to the court or the jail and he is harrasing me too much for the payment, his number is[protected], In 2010, from the gurgaon branch some senior officers visited my office and said to do the settlement in 5 months of abourt Rs. 25, 000/- ( which i paid Rs. 5000/- as cash on 17/02/2010) and the balance by july 2010, but nobody came. And in present time, i am too much of suffering from financial loss and even i am too much unable to feed my children, my wife and their fees and even the food. So this is a request please give me some time and waive off this in some sort of less payment so that i can manage it. my card no is [protected]
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                                    H
                                    HARBANS SINGH
                                    from Mumbai, Maharashtra
                                    Mar 27, 2008
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                                    SIR,
                                    I AM RECEIVING SOME THREATENING CALLS FROM THE BANK EMPLOYEES/RECOVERY AGENTS FOR MAKING PAYMENT OF CREDIT CARD . I ASKED FOR DETAIL OF MY USASE IF ANY, THEY REFUSED AND PRESSURISING ME TO MAKE THE PAYMENT . SOMETIME THEY SAY THAT I HAVE TAKEN AN INSURANCE POLICY. BUT TO THE BEST OF MY KNOWLEDGE I HAVE NOT APPLIED FOR ANY POLICY.

                                    WHEN IASKED FOR MY CREDIT CARD NO THEN THEY GAVE ME THIS NO. [protected]
                                    THESE PERSONS ARE ALSO HRASSING MY FAMILY GIVING THEM POLICE THREATS. MY WHOLE FAMILY IS UPSET .

                                    SO I REQUEST YOUR GOODSELF TO STOP YOUR EMPLOYEES FROM HRASSING ME AND MY FAMILY . AND ALSO ARRANGE TO SEND THE STATEMENT OF ACCOUNT SO THAT I COULD SEE THE FACTS.
                                    PLEASE LOOK INTO THE MATTER AT THE EARLIEST


                                    HARBANS SINGH
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Rahul Agarwal
                                      from Mumbai, Maharashtra
                                      Mar 12, 2008
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                                      Myself Rahul Agarwal has settled all the dues on My Standard Chartered Credit Card Number [protected] .

                                      Now the bank refuses to issue me a NOC letter for the same.

                                      Kindly help.

                                      Regards,
                                      Rahul Agarwal
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I had a stanchart card for a long back 2003 and after repayment of full dues as per telephonic conversation i made a payment of Rs 46.218.50 by cheque as their instruction but frm two month letter bank send a statement showing Rs 909.5 on a a different instabery A/c no which inever had eairlier. On protest i send a letter and surrender my credit card after destruction through dedicated bank's drop box, but bank used to send monthwise statement with increasing monetery dues and sent recovery agent in my house and office. I made a complain to local police station and also complain banking ombudsmen. Ombudsmen refer my complain to bank's nodal agencies but nodal agencys did not reply so far, and alledgely lodged a police case from delhi with a demand of 1.4 lakhs due.
                                      Now what should i do?
                                      CARD NO [protected]
                                      Any thing is possible by SC.I have not seen such a corrupt, shameless and unethical business
                                      house.There name should be standard cheater bank.There are thousands of people and RBI
                                      is not taking it seriously at all.We all need to get togrther and fight against this company
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