Claimed

Standard Chartered Bank Complaints & Reviews

2.5
Updated: Jan 17, 2025
Complaints 1725
Resolved
823
Unresolved
902
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Standard Chartered Bank reviews & complaints page 81

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neha Chandrakar
from Pune, Maharashtra
Feb 6, 2009
Resolved
Report
Copy
Resolved

Deducted 3000 Rs while transaction was failed

Dear Sir / Madam

On the 2nd Feb, 2009, I swiped my Standard Chartered bank debit card(Salary a/c) from ICICI Bank ATM .Though the transaction declined 3 times and the amount has been deducted from my account. Than I went to Standard Chartered Bank ATM than I came to know that I lost my 3000 Rs. than nothing was showing properly in Mini statement and Internet banking transaction record record.When contacted the customer care...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
A Sivaraman
from Kodungallur, Kerala
Feb 5, 2009
Resolved
Report
Copy
Resolved

Included My Name In Bad Paymaster List

I had been using credit card of SCB from 1996 TO 2006, and never made any part payments and being a privileged customer of theirs almost for Decade.Due a small rift with the bank I had a due of 1589/- in the year 2006, and that was clarifed with the bank people thru customer care.And now I had applied for a Car Loan and they had recieved a report from CIBIL stating that a amount of 11514/- is written off.

And I had discussed...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
Neha Chandrakar
from Pune, Maharashtra
Feb 4, 2009
Resolved
Report
Copy
Resolved

Lost 3000 Rs. from my salary account

I went to ICICI Bank to swipe my Standard Chartered salary account.I put some amount n than it was declined.I did the same 2 more times and again transactions was declined.Than after 15 min. I went Standard Chartered own ATM & than I came to know that they have deducted 3000 rupee.I was not aware that from where they have deducted but later on through customer care executive I got to know that this deduction was from ICICI bank.I have...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin Vithoba Kamble
from Pune, Maharashtra
Feb 4, 2009
Resolved
Report
Copy
Resolved

Cash debited in account

I have a salary account in Standard Chartered Bank. They have given a facility o[censored]sing any ATM machine. I tried to withdraw cash Rs. 6100 from ICICI bank ATM. I got a system error and did not get any money. However my account was debited with Rs. 6100.



Date of transaction- 02 Feb 2009
Time- 20:15
ATM ID- S1CW4777
Txn no- 6483
Account: Savings



I have...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Inder K Bhatnagar
from Agra, Uttar Pradesh
Jan 24, 2009
Resolved
Report
Copy
Resolved

TATA AIG Policy

Standard Chartered Bank official fraudulently sold me policies that supposedly protect me from Credit Card Loss/Wallet Protection etc. I am told that particular officer was fired because of complaints from other customers about misrepresentations too. However, in spite of repeated attempts from Aug 29, 2008 onwards, I am unable to get the policies canceled and stop the recurring charges. TATA AIG says that Standard Chartered Bank sold the...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
puneetmonga67
from New Delhi, Delhi
Jan 21, 2009
Report
Copy

Without Credit Card they are sending the bill

Sir

This is to bring to your notice that the standard chartered bank is wrongly showing dues in my name for a secondary card which I never received.

I only received the primary card. Further I would like to bring to your notice that when I received the primary card I was not intimated that I will be receiving a secondary card also. If they would have done so I would have brought to the bank’s notice that...
Helpful
Found this helpful?
11 Comments
Report
Copy
M
MUDIT GUPTA
from Chennai, Tamil Nadu
Jan 17, 2009
Resolved
Report
Copy
Resolved

CARD NO 4129058687980546

Dear Sir,
I am using this Credit card for the last four years but from last one year i have stopped usiing this card for oustanding balance which is pilling every month with late charges, interest, etc..for the amount outstanding which is not my actual usage or purchase amount but are unnecessarily levied to my account for which i have informed them through Customer care and in writing also to their Grevience Cell, Head customer care([protected])...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Ranjan
from Bengaluru, Karnataka
Jan 16, 2009
Resolved
Report
Copy
Resolved

Home Loans

I am one of numerous customers who have taken a home loan from Standard Chartered Bank at a "Floating interest rate" more than 3 years back. Needless to say that due a declining economy and global slowdown, the interest rate has increased considerably in the past 2 years. I started at almost 10% but as of now I am sitting at 13.5+ %.

Whenever there has been an increase in rate from RBI in the past, Stan. Chart. has...
Helpful
Found this helpful?
35 Comments
Report
Copy
R
ram prakash sharma
Jan 6, 2009
Resolved
Report
Copy
Resolved

cheque bounce back charges Rs.337.08

i have write to the standard chartered bank of india credit card department as-
dear sir,
please note that-
i have received a massage on my mobile i.e.-HSBC card alert:Cheque received for amount Rs.479.00 for credit card no.***8055 on 10-12-08. Thank you. Payment subject to realisation.
sender: HSBC
Sent: 12-Dec-2008 09:46:27
and i am seeing in the statement The cheque bounce charges Rs.300.00+37.08=337.08...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
SUBHRANSU PATTNAYAK
from Mumbai, Maharashtra
Jan 4, 2009
Resolved
Report
Copy
Resolved

FAKE OFFER LETTER ?

Dear Sir,

I have received a offer letter in the name of standard chartered bank, please let me know is it fake or genuine.The letter is as follows:

The Desk Of The Chairman

Standard chartered bank

Recruiting Officials Of

Standard chartered bank (s c b UK')

ATTN: My name is mentioned

Congratulations! On your success and emergency...
Helpful
Found this helpful?
3 Comments
Report
Copy
G
govardhan Shetty
from Coimbatore, Tamil Nadu
Jan 3, 2009
Resolved
Report
Copy
Resolved

High Home Loan Interest

I took a housing loan from Standard Chartered Bank for 15 years in 2003 starting with a low floating [protected]@6.5% and now it has peaked to 14%.They are not reducing rates eventhough all other banks have reduced rates recently. I would like to know is there any cap on maximum interest rate and what control RBI has on this bank.

Please help me....
Helpful
Found this helpful?
7 Comments
Report
Copy
B
Balakrishnan
from Pune, Maharashtra
Jan 3, 2009
Resolved
Report
Copy
Resolved

Unauthorised transaction in Credit Card

My credit card got stolen and the next day, I called the bank to block my card. the card was promptly blocked but a transaction already took place. I disputed the transaction and raised a complaint. The investigation was initiated for I had submitted a form. After couple of months, I got a letter from the bank attaching the charge slip of the disputed transaction. Immediately I called up the bank to inform that the signature on the transaction...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shirish Sharadkumar Kalamkar
from Mumbai, Maharashtra
Jan 2, 2009
Resolved
Report
Copy
Resolved

No response on the Complaints about Reward Points

Dear Sir,

I am a customer of Standard Chartered Bank Credit Card Since last 10 years. I was offered a upgrade facility to Manhattan card in Nov 2008, which I opted by aggring one time payment. Based on my past transactions in past, I had about 4600+ reward points which was asked to redeem within 35 days. Which I tried on number of occasion. Whenever I used to call Standard Chartered Bank Help line, I was diverted to Manhattan...
Helpful
Found this helpful?
3 Comments
Report
Copy
M
MAYANK AGARWAL
from Gurgaon, Haryana
Dec 29, 2008
Resolved
Report
Copy
Resolved

MANHATTAN CREDIT CARD BILL PAYMENT COMPLAINT

i have a serious complaint for Mahattan credit card payment .please help me with this ASAP .

I am holding MANHATTAN CREDIT CARD, i made a payment of some 26000 from this card .
for the amount i have taken 6 months EMI payment agreement from standard chartered bank .
I always got call regarding payments from collection department of the same bank .

As per the monthly installment agreement bank agreed...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ankur Goel
from Gurgaon, Haryana
Dec 26, 2008
Resolved
Report
Copy
Resolved

High Interest Rate - 14%

Hi,

This has reference to the various communications i sent to Standard Chartered Bank regarding the High Interest Rate being charged by them - 14%. I communicated to them since I have taken loan ( Jan 2005) the interest rate for me has been increasing and now i am being charged at 14% which is too high and no other bank probably is charging that high. Inspite of my various efforts they are not ready to listen.
br...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Sandeep Naik K
from Kamudi, Tamil Nadu
Dec 25, 2008
Resolved
Report
Copy
Resolved

PF ACCOUNT NUMBER

Dear All

I was an employee of standard chartered bank from Nov 2005 to May 2008, i have put a resignation letter on 3rd june 2008, but my manager, did not approve the resignation, instead he abused me and said i cant resign immediately because as per the offer letter i was supposed to give one month notice or one month salary, I said i will give one month salary for which he refused..since i have been harassed by the same manager...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjo
from Bengaluru, Karnataka
Dec 23, 2008
Resolved
Report
Copy
Resolved

Home loan interest rate

We have home loan from standard charted, where interest rate is high all the time compare to other bank. inspite interest have reduced in all the banks, standard charted has increased the interest to 12.49% in dec 2008, requesting bank to show the proof on what basis they are increasing the rate. They have the standard answer, they feel constomer doesnt have any right to question, need to blindly pay what they are charging us. Is there any...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashant Kumar
from Mumbai, Maharashtra
Dec 23, 2008
Resolved
Report
Copy
Resolved

CIBIL list

Standard Chartered Bank has put my name in CIBIL list for default on Credit card.

SCB had offerred me Mediclaim policy thru. its subsidiary Royal Sundaram. Unfortunately neither the policy reached me, nor SCB managed to resolve the grivances, however, billing was done. Approaching Royal Sundaram Chennai also was in vain. SCB executive Nita Sharma started shying away from my call. I was frustrated to cancel the card and continued...
Helpful
Found this helpful?
5 Comments
Report
Copy
R
RAMASUBRAMANIAN.R
from Noida, Uttar Pradesh
Dec 21, 2008
Resolved
Report
Copy
Resolved

ATM Cash Withdrawal

I am Ramasubramanian from Chennai. I am having a salary account in Standard Chartered Bank, Haddows Road, Chennai -34. On 29th of October I had try to take Rs.10000 from Allahabad Bank ATM. The Money not dispensed. In the printed slip, It has Transaction rejected. Unfortunately I teared the slip, since it was happened so many times before. But this time, money has been deducted in my account. I only came to know when i try to take money in...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Avinash Kumar
from Kolkata, West Bengal
Dec 18, 2008
Report
Copy

Abuse !

Hi

I got regular call from standard chartered bank kolkata[protected] for cedite card.
I denaied cause i don't want now. I had already applied (3 months before)for it, but it was not processed in their timeframe. Today morning i got call from them, to sign on a application from and they will issue the card. I said i don't want .They start abuseing me and drop the call. He said his name is subarto....
Helpful
Found this helpful?
Write a comment
Report
Copy