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Standard Chartered Credit Card — Fraudulent Transactions on my Credit Card

Hello,
This was regarding fraud transactions done on my Standard Chartered Credit Card of Rs.72000.
I am living in Mumbai and these physical transactions had done from Lucknow based Merchant on 3rd of August.
I never been in Lucknow ever and also the Stanchart Card was present with me..There have been no instances of the Card getting ever lost...
Standard Chartered had sent me the charge slip for the transactions which is a clear indication of Signature Credentials does not ever match with the signed Charge slip.
As a proof, I do have 2 transactions done on my Credit /Debit Card on 3rd of August same day in Mumbai with my Family which clearly shows my presence in Mumbai ...How can single person be at 2 places ?
I had lodged a formal complaint about same in Police Station, but still have to get positive Reply from them.
Appreciate, if any one can help me as Standard Chartered is claims that these disputed transactions is there favor and I have pay up the amount ...which is noting but a absolute cheat and a fraud case .
Regards
Prashant
Complaint comments  26 Comments     Updated: Share0Tweet0

Comments

Standard chartered gold credit card — credit card bill charged even though card is not used since 2 years

my standard charterd credit card number is: [protected]
i cancelled it and not using this card since 2005 (2 years)
even bank people also have blocked this card.
now stan chartered bank is saying that i have an outstanding due of 3177.31 INR on this card.
when i asked them about statemenet for 2 years just to check if it is only annual charged which is leived they did not provide the same.
do i have to pay for it? what proof's i should have as proof for cancellation of credit card?
I am a gold credit card holder of Standard Chartered Bank.Bank has show me Rs.79.75 as a due amount on my credit card no [protected].There is no due amount on my part.Please reverse the amount.

Tang Shop — Not recd. my order

I have ordered an "ACER N30 Retractable PHR-ACER-N30" cable for my PDA on 14th sep-08 they have confirmed the order (Order No. 66641), the money has also been transfered from my account to their but till dat i ahvnt recd. my order. They are also not responding to my mails neither they are sending any confirmation. this a very very poor service on behalf of Tangshop.

Please help me out.

KA KAzmi
114 haider mirza road- Golaganj
Lucknow- Uttar Pradesh- 226018
INDIA
Hi Prashant,

Yes, I agree that this situation is common with St. Chartered. Similar case has happened with my dad. I am also going to lodge a complaint. Please post if you have received any better response/resolution from the bank.

credit card problem, fraud done — cheating and fraud done

Dear Sir
i Dinesh Negi, Card no.[protected], 2 year back i had received this cr card, what happen after 3month i had received a statement of Rs.2000/- debit puchased, i compalaint to customer call centre abt it that the transaction is faulty, and to block my card with out any single swapping done till that date,
but the things is that still i am receiving statement and dr amt reflecting Rs.9000/-

My family members are upset with this things pls advice me exactly what to do?

waiting for your reply as earliest

thanking you

Your, s Truly

Dinesh Negi
[protected]
respected sir,

Mohammed salim, Card no.[protected], 1year back i have received lifetime free cr card from HSBC Bank after receiving of this credit card i had never transation from this card but HCBC bank issued every statement with several charges after requsation of above cancalation charges but it is not respoonse from HSBC bank and he issue more a more billing for the above charges. i have also call for cancalation my credit card but it is not response from him.

My family members are upset with this things pls advice me exactly what to do?

waiting for your reply as earliest

thanking you

Your, s Truly
Mohammed salim
[protected]
Even I have encountered with same problem a transaction of 97000 was done on my card from Jaipur where I was not in India at that time.The response from Bank is very poor and had n't taken it any seriously.I am still awaiting response form bank after 40 days since I lodged the complaint.I seriously advice no for SCB cards.Please beware of them its a fraudster bank.Please advice me if you know how to handle these situations.This is first time for me.
Hi All,

I also had bad expeirence with me, i was in overseas before leaving i paid the bill amount . Still after my return from overseas Standard chartered bank mentioned called me and said you have to pay the amount plus very huge charges and gave me two days time. Since i did not have the actual bill i asked for last statement balance.SCB reply is it will take 6 working days and now we give you an offer to waive some of the charges, if you wait for 6 working days you need to pay the full charges. unfortunately i did not have the last payment slip. So I started enquiring some of my friends and their friends, i shocked to find that there are many cases where SCB cheated people.

One guy got excess bill and was called by recovery department to the office, he was the litterly robbed with all the money he had at that time and was asked to pay the remaining amount by a day.

I Strongly say "No" to Standard Chartered bank.
This has happened to me yesterday. Three transactions were made . At the time of transaction I was in flight from Abroad. Please suggest What actn should I take for the same.
Hi

I had also suffered problem similer to you in 2008 and suffered lot. Having suffered due to credit cards and CIBIL in 2008, have decided to help those who are also suffering due to such problems. In last 2 years I have gone through CIBIL Act, Rules and Regulations, severla other RBI guidelines as well. I am personally aware about Standard Chartered that they are doing lot of illegal activity and have already made complaint with RBI. But I want several complaints directly to RBI so that RBI is forced to issue inspection of Standard Chartered, which will bring out lot many surprises.

In case if you find appropriate please revert back to me on my email ID - [protected]@yahoo.com.


CA Mahaveer Jain

standard chartered bank credit card department — Fraud transaction on credit card

Dear Sir/Madam,

Fraud transaction happened on my standard chartered bank credit card. Below are these transactions.

1. 020710 IRCTC NEW DELHI IN 75105170184000036553142 839.63
2. 020710 IRCTC NEW DELHI IN 75105170184000036552292 872.16
3. 020710 IRCTC NEW DELHI IN 75105170184000036552326 1,052.08
4. 020710 IRCTC NEW DELHI IN 75105170184000036552987 2,897.03

I have not made these transaction and strange is that card is having with me I have not shared PIN number online banking password with anyone. And bank is already sent me credit card statement where these Fraud transaction reflected.

Bank is saying they require 45 working days to investigate this mater.

Using this email I am just alerting cyber cell so in future no one affect.

If it is possible I request you to resolving this matter.
This has happened with me also. I saw transactions worth Rs 30000 on the Reebok / Sony outlets in Delhi. The card was in my possession all the time and even the signatures on the transaction slips do not match my signatures. Instead of doing any inquiry into the incident, Now SC has asked me to pay all the charges failing which I'll go to the defaulter list. Do not know where to go and against whom to file the complaint. Can anybody please help.

standard Charter Credit card — Regarding the fraud charges

Dear Sir
I am using SCB ceridt card . I got call from SCB for one advantage card but was not instrested that time and i cancel the offer.
but in next statement the amount is reflecting my card . after that i have logged complaint and customer service executive assured me that it will get cancelled and charges will revesred.
my complaint no was 893739
after that next month again i got the statement and same charges are refelected in the statement.
again i called two times
Complaint no - 178954
179010
But no response fron the bank
Now again i got the statement with same charges and late fee. i called to cust care now they are saying that you are opted for it.
So Here my kind request to you that pls hepl in such matter as banks are now cheating to the customer.

i am hoping for justice from your side.

Regards
Dinesh Rokade
Pune
[protected]
Hi I am Soumya from Mumbai. This has happened to me today. Two transaction have made but I haven't use the card. I have logged the complain in customer case as soon as I get the SMS alert for these transactions. They have block the card now. Is there any other way to approach this situation. Please help.
hello All, This is Ashish BhattFrom mumbai. I got similar kind of fraud transaction with my SC credit card. 2 months back one saturday late night 2 pm i got 2 sms's that somebody did transaction on my behalf from UK in $94.46 two times. i called up bank immediately and asked them to stop my card and even block payments. they said it will take 48 hours to claim from merchant. after that they asked me to fill dispute from. they said we investigate and sent me bill copy which has name "SHANTANG SITAKANG" name which was not my name. Bank has not even traced the IP Address of that person. I am really going under mental trauma and mental torchar from Standard Chartered Bank. I also came to know that 1-2 of my friends have been victim of such fraud and pressure by Standard Chartered Bank. Kindly do not get Credit card or any service from this anti -customer care bank.
Hi Ashish I am facing the same problem today and SC gave me same explanation. card was used in US. Can you please help what happened next and is that having any impact on normal saving account. Please help.
Hi everyone, I'm also victim of same fraud. Can some one let all know what happened at the end? Appreciate your help.
Online Fraudulent Transactions on my Credit Card

Hello All, This is Ashish Singh From Lucknow. I got similar kind of fraud transaction with my SC credit card. In One (06th Dec'12) month back one Friday late night 12 pm i got 10 sms's that somebody did online transaction on my behalf in $ (~30K in RS) 10 times. I called up bank immediately and asked them to stop my card and even block payments. They said it will take 48 hours to claim from merchant. after that they asked me to fill dispute from. they said we investigate and sent me bill copy which has online merchant name "HOSTGATOR.COM PS://SIGNUP.HUS". Bank has not even traced the IP Address of that person. I am really going under mental trauma and mental torcher from Standard Chartered Bank. Kindly do not get Credit card or any service from this anti -customer care bank.
Hello All,
I am also faced with a same situation. Somebody did a fraudulent transaction in USD on my standard chartered credit card. Luckily I had just done a few shopping in the new year and there was not much balance left so my loss was not very big. But looking at the other complaints on this and various other forums, I believe SCB is either doing it themselves or they have someone inside who is doing it for them. I now wish to pay off my pending bill and close the card permanently.
Hello All,

It seems like this a very common thing especially with Standard Chartered Credit Cards. I also received a similar message and they had tried multiple transactions on my credit card. But luckily since I had done some shopping on the new year, there was not much of limit left so the transactions got declined. Now I have blocked my card and I was told to raise a complaint against the transaction after 48 hrs. I want to pay off the remaining balance and close off this card account for ever. Please do share what has happened in the end for all the cases.

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