[Resolved]  Star Cj — Delivered defective product

Dear Customer,

Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.

Warm Regards,
Star CJ Customer Service Team

Since last 3 months you were giving the same particular excesses ...,

Dear Customer,


Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.

Assuring you of our best services at all times


Warm Regards,


Star CJ Customer Service Team

microwave not working properly and not ready to refund

we have ordered a microwave electrolux 26 liter on 17 jan 2014 but it was not working so i replaced it but that also not working now they say you have to repair it but it is a new applice so why we repair it so i want refund

Juicer mixer not on

mene ek maharaja ka juice mixer purchase kara tha jo chalu nh mene uski complaint bhi kari h magar abhi tak koi karwai nh hui h plz ap usko change karne ki kirpa kare.