SHOP CJ Network Complaints & Reviews

Sir

I, sushma gupta resident of 313/91-b tulsi nagar, inderlok, zakhira, new delhi -110035 have purchased usha food processor fp- 2663 roi from star cj network india private limited in July, 2011. My order no. Is [protected]. 2 blades of the product were found to be defective so I filed a complaint on star cj alive to repair them. On 4th august 2011 an agent took the blades from us and said the parts will be replaced shortly....

Star CJ is one of the biggest cheater online shopping groups.
According to Customer care, if you booked through customer care then will get freebies but not through internet.

Case 1: Dec 30 2011, TV schedule show, customer will get freebies (grillmaker and electric kettle) in rs. 4595. Now on 2-Jan-2012, I saw in internet there is no freebies with food processor. I called to customer care they said it is not showing...

Last November month i placed one order for Rs.899/. But still now they not delivered my product. Last month they told can not delivery product and refund money. So around 50 days am lose my money with Starcj. No proper communication and Quick take action. Please no one purchase from this website. They showing many offers in the website but totally fraud. If possible government check their company and revert them ASAP please....

I placed an order with Star CJ ALIVE through my debit Card for Zaveri Pearls Kaya Collection Jewellery for Rs.1590/- on 28.10.2011. Initially I was promised that the delivery will be made in 7 working days, but even after waiting for 1 month i did not receive my ordered product from the company. On 28-11.2011 the company cancelled my order as displayed by them on their website and I was told that a refund shall be processed in 15 days time....

I placed an order for SUNFLAME GLASS TOP 3 BURNER GAS STOVE- ORDER NO
[protected] with starcj.com and recd the product very promptly on
28.07.2011 vide invoice no.[protected] dated 27/07/2011.
On installation, it was observed that there was continued gas small
after turning off the knob.
We lodged our complaint and the product was exchanged vide invoice no.
[protected] dated 30/07/2011br...

Dear Sir,
i have a complain against Star Cj alive. on 2nd of October i made a purchase of two products one of them is cutting edge 18 pcs & 2nd is kaiserhoff 12 pcs jumbo cookware set but they deliver only one product(cutting edge 18 pcs)on 10th of october but they haven`t deliver kaiseroff 12 pcs jumbo cookware set now many days has passed and i made them several phone calls .... but many days has passed and they haven't...

I have ordered for "Birla Handblender & chopper" vide order no - [protected] on[protected] to Star CJ Alive, received the same through invoice no[protected] dt[protected]. But the piece was defective. Complaint for the same and they sent the replacement two times, but both the times product was defective, so I refuse to accept the replacement and keep complaining for the same. After that they stopped responding and never...

i have order 25 ltr. Microwave on 30th Nov. 2011 to star cj alive. but i have not yet received any thing from their side even after complaining a lot of times they are just postponing the dlivery date n are saying "we have forwarded the complaint". but they are not taking any action.
please do the needful....

i m orderd a dell laptop from star cj alive they called its 2nd generation laptop but they send me 1st generation laptop i called cj customr care but no reply from cj alive they said 24 Hrs reply from cj but they were cheated...

Hi There
My order number is [protected].My mom Ordered a laundry hanger from Star cj on 4 nov 2011.We received a hanger without enough accessories,it can’t be used without standing rods,and free item was never sent.Many times we call at your center,they said product has been dispatched on 26 nov 2011 but still we haven’t received that.
This is really a very bad service of Star Cj.We are experiencing same problem as we...

Dear Sir/Madam,

On 23.11.2011, I have placed an order for Easy Mop Orange and Leonardo Cooking Olive Oil Kit (order no:[protected] to Star CJ Alive. Payment was made through Net Banking.

1. Leonardo Cooking Olive Oil Kit has been delivered on 25.11.2011 by AFL courier.

2. Easy Mop Orange has not been delivered to me even 15 days after placing the order.

3. Delivery status...

I ordered one oven tandoor from Starcj Alive on 12-Nov-2011 (order number[protected] with card payment of Rs 3400. As per their website and customer care they shipped my order on 19th Nov through courier Gati.
But Gati is saying that never recieved any courier for me.

I didn't get the product till 29th november and after many calls to customer care they cancelled my order.
But now they are not refunding...

I ordered a Samsung Ultra Slim TV from Star CJ Online Shopping site on 16/11/2011 which assured me delivery of the product within 10 working days. My order no. is [protected]. Star CJ says that they have dispatched the product and gave me the reference of the courier company "AFL" and my docket (consignment number [protected]). I have been constantly contacting AFL and STAR CJ but of no use, the product I ordered has still...

Hi,

I had booked an order on Star CJ "66 pices dinner set" on 18th Oct 11 and i had received the order on 25th oct 11, and at the time of booking that order i asked with customer care if i dont like the set then is it possible to return , customer care said that yes you can return your shipment with 7 working days after once you received the product. On the basis of customer care words i have booked the order . and...

Its a FRAUD COMPANY. If you order though credit card no product will deliver.
Its a fake company with employees trying there best to fool you. They have no address to trace.
Its serious. pls dont order anything.
Also products delivered are of very bad quality....

Hi

I have ordered LCD from Star CJ website on 19th Nov and the payment I made through my credit cards , per their website the delivery time was mentioned as 5-7 WD but it is near about a month I have still not recieved delivery of products , basis my experience with them I must say this a pathatic service provider and I request consumer not to order anything from them.

Regards
Pradeep...

Hi,

My self Kukku Sharma, I ordered three product to star cj alive in the month October but I did'nt received any one of them, any when ever I call to customer care they are kidding with me from last two mont they are saying that they forward my complain to senior and they will call me back within 24 hour but didn't received any call from star cj from two month ... the product details are given below:
br...

An order (no. [protected]) was placed on 5th November. Payment was online (my biggest mistake) for 2 items. Only one (Daily Living Box) was shipped, the other (Sanjeev Kapoor's Pan Set) didn’t arrive. After that, every day I made a call 2-3 times, and the customer care center kept promising a resolution. But nothing happened.

On 26th November, a call came from the Mumbai head office acknowledging a warehousing error,...

Dear Sir/Madam,

On 23.11.2011, I have placed an order for Easy Mop Orange and Leonardo Cooking Olive Oil Kit (order no:[protected] to Star CJ Alive.

1. Leonardo Cooking Olive Oil Kit has been delivered very promptly on 25.11.2011 by AFL courier.

2. Easy Mop Orange has not been delivered to me even 15 days after placing the order.

I have already registered...

I have ordered 3 items
1. Shoe Rack (20 20),
2. Kaiserhoff 12 pc set
3. Diamond VLCC Facial Kit

After placing the orders, I get the order number stating that the goods will be delivered to me in 7-10 working days. However, 4-5th day, I always get a message that order has been cancelled as courier person could not contact which is definitely not the case.

This thing seems to be ongoing...