SHOP CJ Network Complaints & Reviews

I placed the Order for Bajaj Food Processor FX11 for Rs. 5,299/- on 19-Feb-2012 at www.starcj.com and for the same I made the online payment from ICICI Bank Limited.

On 22-Feb-2012 I received the Order but I have not received the free gift items with the product as was shown on the TV, which were Electric Kettle, 3 Pcs Non-Stick etc....

Dear All,
I ordered a NOKIA mobile phone on 24th January 2012 through their website (http://www.starcj.com), order number was "[protected]" and made the payment through my HDFC Bank Credit Card, then and there. As i was committed by the company to get that product by 10 working days, i planed to gift that mobile phone to my wife on valentine day, but i am still waiting for the product. Within this time period I called on (011...

I am tracking the order[protected] on the regular basis but i did not get it where is i have purchase it on 04/01/2012 i have paid the full amount but i did not get it till now the problem i am calling and sending emails on the regular basis but always i am getting the same response that i will get this with in 1-2 days the customer care person always misguide me the company have cheated me and its a totally fraud case i am very...

Hi,

I had purchased SIA Jewellery Deepsikha collection from StarCj in the first week of January 2012 and for that we have paid Amount of 1995Rs. Although the product was delivered by StarCj, but a faulty product delivery was done.

We logged a complaint to StarCj customer service desk for replacement, StarCj complete the replacement request, however product replacement was even faulty.

Again we...

I have purchased chou chou neo steamer iron from cj star alive TV with the warranty of six months and seven days replacement guarantee.
Within month fault arise in steamer iron, the on/off neon switch got faulty.I have contacted cj customer care 44074407 they directed me to contact their supplier Damul Trading Pt. Ltd.Balapure Navi Mumbai.The two Mobile [protected] & [protected] printed on the box dose not exit, only landline...

Sorry to say that I have made an mistake to buy a product from you on dated 25dec’11 with order no [protected]. But it didn’t reach to me till now.

I have contacted AFL courier for this on 9jan’12 they said that starcj didn’t send the invoice with product so we sending it back to starcj. Was it my mistake? And on 13th jan

Your customer care executive say it is rejected and you will get the refund...

We ordered StarCJ shoerack 2 weeks ago and have been requesting help to set up the demo but no help from StarCJ. There was no manual provided in the order. Each time we call customer care, they say we will revert with help but no help yet. I have spend more than 2k on the shoerack and numerous calls with no help.

As per their customer care executive, I checked their website and didn't find any shoerack available on their...

Hi All
I had booked a order on 25.11.2011 (Order no. [protected]) for I
think Ambika Sarees and promised to get the delivery within 10 working
days i.e. 09.12.2011.
I called on around 7th or 8th December and your customer care
executive told me that order will be delivered within next 5 working
days but all goes to waste as didn't received till 16th Dec.
I called on 17th Dec. to complaint...

My wife saw a mixer grinder of Bajaj Co. at Star Cj live channel (at evening 7th, feb,12) and she has given the order, after that she has received order id on her mobile and Co. has informed her that you have to pay with in 24 hrs of this sms, a very next day i have paid the value which was 5299/-, same time i received a sms from my bank that this amount has debited from my account. next day my wife received a sms at 5 0 clock in the morning...

STAR CJ ON TATA SKY IS A MEGHA FRAUD COMPANY. HAD BOOKED INALSA FOOD PROCESSOR AND PAID ONLINE ORDER NO [protected] COURIER DOCKET NUMBER [protected] BUT NOT YET DELIVERED TILL DATE SINCE 25 DEC 11 FROM DELHI TO KANPUR. A VERY POOR COMPANY WITH POOR PRODUCTS AS MOST OF THESE ARE DEFECTIVE AND SOME WITHOUT COMPONENTS AND VITAL PARTS . THERE IS NO COMPLAINT CENTRE OR DEDICATED MECHANISM OR NAM EOF CMD/CEO OR MANAGER ETC.. br...

I have placed an order of Maharaja Whiteline Handblender HB2505 with the order number [protected] from STAR CJ. The original cost of blender was 995. At the time of placing the order, I told the person concerned to redeem 100 points accrued to my account. The points have been deleted from my account but the delivery boy has taken Rs.995 instead of 895 when I received the order on 28th Jan. In the last ten days I havemade more than 5 calls...

Dear Sir/Madam,

I had placed an online order for a pair of Tyche Mink blanket with "Star CJ Alive" on dated 30/1/2012 vide order # [protected]. As a special promotional offer or may be a well planned trap laid by seasoned crooks, as broadcasted on the TV, it was a buy 1 get 1 free offer with a Ladies handbag worth 1250/- absolutely free. I had placed the order with one of their representative over the phone....

Subject: Fw: partial delivery of products order [protected]-one product deivered out of three



Dear Sir
I have placed an order no.[protected] for three items with starcjalive on 18.10.2011 via net shopping. Three products ordered were home power laundry hanger, Sanjeev Kapoor Black Diamond Pan set and Leonardo cooking oil kit. The payment of Rs.5309/- for the same was made by credit card. On 28.10.2011...

From: Atul Garg (AP)
Sent: Friday, January 27, 2012 12:42 PM
To: 'starcj@customercare.starcjmall.com'
Cc: '[protected]@starcj.com.'
Subject: RE: Order Number : [protected]


Hi,

Waiting for your response.

Regards
Atul Garg

From: Atul Garg (AP)
Sent: Wednesday, January 25, 2012 2:42 PM
To: 'starcj@customercare.starcjmall.com'br...

Hi,
My order no is - [protected]. I had ordered three items- Kaiserhoff (12 piece) cookware set, Symphony 1 ltr geyser and 8 pieces Princeware bathroom set. The order was delievered to me on 3rd Jan 2012, but the last item, ie, Princeware bathroom set was missing. Since then, I have lodged my complaint 8 times, but of no avail. Since I had paid the money online, I am in no position to even cancel my order. This amounts to fraud...

I have purchased PIXMA MP287 cannon printer through STAR CJ. They promised that i would be getting a free gift (Watch) after registering myself in www.pixmatime.com after getting delivery of my printer. I got the delivery of printer and tried to register myself with the given site, but they claim that i am not eligible for free gift. I was call to customer care and they promise to resolve the problem within 2-3 days but no call received till...

Dear Mr. MD,

I though that sending a mail would make some difference & will follow some action from your side. But i am sorry to say that even after sending the mail to the top chairs of the company, the products have not been picked up. It has been 8 days, when i sent the mail to you. Can i expect an action from your company. Just to remind you, the commitment time given by your company is 7-10 days. It has been complete...

Hi, I m regular customer of Star CJ but this time the i am sorry to say about poor and bad service from STAR CJ TEAM.

order no.[protected] for purple heart bed tray recieved vide invoice no.[protected] dated 06/01/2012. This tray I recieved defective n cracked and the quality so so poor
.
The wood used in this is of such a inferior quality.the stand too is so loose.

After that I...

I ordered a Maharaja whiteline mixer grinder from Star cj live company on 23/12/2011 and was
assured that the product will be
delivered to me in 5 working days. My
order number was
[protected].
After waiting until[protected]
when the product was not delivered
even after several promises and
numerous phone calls made to STAR
CJ, I had to cancel the order ,While cancellingbr...

Dear concerned,
One Sony Ericsson Mobile was booked on starcjalive on phone on 05/11/2011 vide order no.[protected], company has promised to deliver the goods in Mumbai within 6-7 working days but till date I have not received my Mobile. Payment of same was debited to my Debit card.
On calling at their no. they say they have courier the Mobile by AFL Courier vide Doct No: [protected] Dt. 10/11/11. But we talk with courier...