[Resolved]  State Bank of India — fraud transaction

To,

Manager- Customer Services
SBI Card & Payments Services Pvt.Ltd.


Sub: - Regarding Fraud Transaction in my Credit Card.:-[protected].

Hereby I DEEPAK KUMAR GOSWAMI R/o182 School wali gali, Azadpur Delhi-110033.having a Visa Card with me.
I had a Register a complaint with Legal Deptt.in Last Month 01/03/2008 for the 29.95 USD with name of the company M/s Accesslog.com
But I have Find a Another Transaction for the same in April Month also. Which details-31/03/08. 29.95 USD. Accesslog.com specially to legal depts. request to solve that fraud Transaction detail which was not done by me otherwise please closed my Credit card as early as possible.



Thanks & Regard
DEEPAK KUMAR GOSWAMI
182 School wali gali Azadpur
Delhi-110033.
Cont.No-[protected]

I have not used the SBI credit card ([protected]) since 8th March 2007 for any transaction & I never used to check the statement as well. I used to be out of town so didn’t even used to check the emails as well. In August 2008 I thought of getting the card cancelled as I was not using it, but the customer service executive updated that use have been charged an amount of Rs 2383.50 dated 21st December 2007 on behave of Big Bazaar Bangalore. I had left Bangalore around October 2006 & only went to Bangalore only around September 2007 & never after that. So the amount mentioned above is an Unauthorized Transaction (fraud) & shall be checked. I have been charged the late payment & many other things for no reason.

Now finally they sent me the legal notice & I had to finally pay them Rs 2542 as a settlement amount. That is really bad not in the sense that I had to pay that amount but in the sense that I had to pay the amount which is a fraud transaction & no body did anything. Please help

Respected sir,
Some one misused my SBI card for 7999/ amount which is reflecting in my card account.
I have already registered complain in customer care.Now transaction has confirmed e.i.
AVA Merchandising Pvt. Ltd. Gurgaon Haryana.It is totally fraud i never used for this
merchant.This Merchant has been tie up with SBI Card.According to Customer care
this case is under investigation.Should i move for consumer forum?Please provide me
SBI CARD Credit Manager/Credit card Department Head e-mail ID or Phone No.So
i can directly speak to him.

Thanks & Regards
Amit Kumar Pandey

Hi,

I was informed by SBI Customer Care saying that there was fraud transactions done on my credit card for Rs. 17490.20 from Gurgoan location. I stay at Bangalore, and no way related to Gurgoan. No friends or relatives of me are staying at Gurgoan. The customer care people said that they will wait until transaction gets confirmed, and then they will forward this transaction to investigation department. If they found it fraud then only they can decline that transaction. However we cannot rely on these customer care guys because, if they don't find any evidences for fraud, they may pose to pay that transaction amount. So I will wait until I get this issue resolved. Then I will go for consumer court.

Same situation happened with me...

On 25th.March.2011 around 12.46 i recived a sms from BZ-SBICARD that Transaction of KWD293.150 made on my card at ALGHANM Electronics.but this transaction was not done my myself,this was Fraudulent Transaction(s).

Dear Sir/Mam,

Plz Help me. With out any information withdraw 34400 Rs. I have complained Branch manager 52 times but no response so.I regular followp 11 month's but no response request u team plz help me



Regards

Shakeel Khan
091 [protected],[protected]

Plz Response team i

Dear Customer,

We have noted your concern. Our customer support executive will get in touch with you shortly to further understand and address the issue.

Yours sincerely,
SBI Cards

Dear Customer,

We tried to establish contact with you, but we were unable to do so.However we are working on your issue and will get back to you shortly.


Yours Sincerely,
SBI Cards