State Bank of India [SBI] Complaints & Reviews

To,

General Manager (IT Payments)
State Bank of India,
Ground Floor,B Wing,
Sector 11 CBD Belapur,
Navi Mumbai - 400614


Dear Sir,

I, Amitava Chowdhury, one of your obedient and existing customer of your esteemed State Bank of India, have faced one monetary problem of one of the SBI ATM in New Delhi.

Details are as follows:

On 04th February,2011 at evening 08:45,I have gone for drawing Rs 600/ from SBI ATM (ATM 1515,SBI Shop No. 52,Rajinder Nagar,New Delhi),but after giving all my details like PIN, Cash Withdraw button and all, unfortunately, the Power/electricity has gone off and my Account debited but the cash not dispensed. I am the obedient Customer of SBI for last 6 years and also am willing to look forward also but if the ATM services are like that and my Account debited but the cash not dispensed then I have to think about the status of SBI.

I would like to request you to solve this problem as priority basis and return my money to my Account .

Waiting eagerly for your positive reply.


My SBI Account details:

Name: Amitava Chowdhury

A/C No.: [protected]

Branch: Khoshbagan, Burdwan, West Bengal


SBI ATM Information:

SBI ATM (ATM 1515,SBI Shop No. 52,Rajinder Nagar,New Delhi)












Yours faithfully,

Amitava Chowdhury

A/c No. [protected]

DEAR SIR,
I GOT A CALL 04 MONTHS BACK FROM BANGALORE TO HAVE INTEREST IN SBI RAILWAY CARD WHICH GIVES SOME FACILITIES.WHEN I AGREED TO TAKE A CARD THEN UR REPRESENTATIVE CAME MY WORKING PLACE IIN JAIPUR (RAJASTHAN) TO TAKE ID PROOF FROM ME.HE TOLD ME THAT U WILL GET A CARD WITHIN 03 WEEKS.THEN AFTER A GOT AMESSAGE i.e "Thank you for your interest in SBI Card.Your App No.[protected] is under process.Please give us 21 days to process your application." TILL NOWI DIDN'T GET ANY CARD BUT I GOT A MESSAGE i.e "We regret, we are unable to accept your request for SBI Card at this point of time as it does not meet our internal policy for card issuance." I CAN'T BELIEVE THAT BEING A GOVT EMPLOYEE IF I DON'T FULFILL YOUR REQUIREMENT TO HAVE A CARD THEN GOD KNOWS WHO ELSE WILL STAND IN YOUR REQUIREMENT.EITHER YOU GIVE ME SBI RAILWAY CARD OR SEND ME BACK MY SIGNED ID DOCUMENTS.IN 10 DAYS OTHERWISE I WILL BRING YOU IN TO CONSUMER COURT IN CASE OF TAKING ID PROOF WITHOUT NO REASON

I had applied for Car loan with SBI Savedi Branch, Ahmednagar, Maharashtra on 15/01/2010. The loan agent assigned to me was Nitin L Awachar (mob:- [protected]). I had submitted all the documents asked at that time only. I was told the loan will be approved in 15 days. After following up the agent daily for 3 weeks, I was told that the loan was approved but when I went to bank the branch manager - Mr. Tadke asked me to produce the Home loan status report without which he cannot approve. I had already produced the my home loan statement as asked. The loan agent Mr. Nitin Awachar, had told me that I can take the disbursment today but, that did not happen as the responsible clerk was not available and NO in place clerk was assigned.

How can the loan agents and manager do not know which documents to produce and they ask the customer for new documents at the last moment. I had to cancel my car booking and bear a loss of Rs. 2100/-.

Dear Sir/Madam:
I have noticed several times that the SBI Money Exchange counter at the airport does not give printed receipts of the transaction. I was in a queue and saw that many uneducated/labour class people asking for receipt and the person behind the counter was shouting back at them asking why they wanted. When my turn came i demanded an receipt and he shouted back asking for my passport and made me stand for 10 mins as punishment.
Why are these people not issuing receipts? Is there some illegal transaction taking place? Why are video cameras not put in such key locations?
Pls do something about it.

thanks & regards
Reji

I lost my SBI ATM Debit Card on 3/02/2011 night 11:30 pm. Kindly block the same immediately.
Acct No.[protected]

Sir,

This is to inform you that I have settled all dues of my SBI credit card as instructed by the person Ranjan Singh (said Br. manager SBI crdit card, Jamshedpur) Even finally at the time of last installment he checked his ledger and took the final payment and wrote on my offer letter "NO FURTHER DUES" Now I am getting regular threatining calls that my settlement has been cancelled and I'll have to again settle the said dues.

Sir, I am working in a private sector and monetary I am not able to go for a resettlement.

Pl. do the needful to get rid of these harassing calls.

I shall always be grateful. to you for your kind and early response.

Thanking you,

With regards,

PREM KR. SRIVASTAVA
[protected]
e-mail: [protected]@rediffmail.com

RespectedSir, I wish to inform you that since past 2 years I have not received the SBI Card , even though I informed the matter through phone calls I was charged for the renewed card .You could view the details of my purchases ,if any and ascertian my claim. I have settled the loan taken 4 years back and also paid an additional Rs.550/- inspite of not receiving the card. I had contacted the office through the toll free No. and reported the change of address ,on not receiving the credit card, though the following month I received the statements, I did not get the credit card. Every time they said they will be sending it soon. This was least expected from a reputed bank like yours. This month again I have been sent a statement showing dues of Rs.550/- for renewal without receiving the credit card ,I wish to inform you that I don't need a SBI CREDIT card and to treat may treat my account as closed . And I request you to refund the money unfairly charged by you after thorough search of my payment details. This is not the first time I have requested you to look into the matter. Hope you look into the matter earnestly and do the needful. Thanking you. DEEPA KALAM Card No.[protected]

Hi,
I am Ravikumar, SBI credit card holder ( Credit card number : [protected] )
I had opted for a register and pay option to pay my LIC premium. And before opting for this service I confirmed with the SBI customer care[protected]about the details and they responded that within 3 working days the amount will be credited once you ask us to pay to the LIC.

I asked them to pay the LIC premium of Rupees 48471 on 17th Jan 2011 and the same time it has been debited in my SBI credit card account and it's reflecting in my statement. After 2 days that
is on 19th I checked out with the LIC and they responded that we have not received the amount. Again reached out your SBI customer care and enquired, the customer care executive responded that it will be paid within 72 hours, so please wait and check tomorrow.

Again on 20th when I checked with LIC they said that still they have not received the amount.

Meantime I checked with LIC in several ways to know where the problem is and sent mails to the concern departments and spoke to the customer care officers and I got to know that the amount is not credited to LIC.
So again I reached out the SBI customer care and asked that you say it will take 72 hours but it's more than that and why the amount is not credited? I got a hectic reply that the amount will be credited only on 28/01/2011 that's the date your policy due date. And I asked them that why you people have given a false commitment then ??? and why the account has
been debited even without paying the premium ?

And I asked them to revert the money back to my account, so that I will pay the money through cash directly to the LIC and get my paid receipt and can submit it today as 21/01/2011 is the last day for submission investment proof.

She ( Lavanya - supervisor ) responded me that she will get back to me at 2.00 PM ( 21/01/2011 ) and she will be reverting back the amount.

I didn’t got any phone call up to 2.30 from lavanya , and again I called up the customer care, This time a person called Pavithra had picked up the call , so I asked her to transfer it to Lavanya.
She puts me on hold and said that Lavanya is not available so you can talk to my supervisor ( Sathish ) and transferred the line to Sathish.

I explained the whole story to Sathis again and he puts me on hold for a long time and came back and said that the amount will be paid on 24th of Jan 2011. I.e.) 4 days prior to due date.
I asked him why you people give different response and it’s a false commitment from your end. So please raise a complaint and provide me the complaint number. He responded that the software is in problem so we can’t raise any complaint.

After hearing this I asked him to transfer to lavanya, he puts me on hold and responded that Lavanya is in very urgent meeting so you can’t talk to her now.

I am sure that the below issue will not be resolved immediately and instead I will be losing my money towards tax.

So I had paid my LIC premium through online and submitted the E-Receipt to my finance department and

I had sent an email of the above to the Vice President ( Divya ) '[protected]@ge.com' and i asked her to stop the payment through credit card, because of SBI customer care execuitves false commitment i had suffered and i made the payment to avoid tax.

But i didn't get any response from the vice president . Now my credit card account got debited 48471 and it's paid to LIC. Now it's showing double payment for my policy.

I am really freshtrated and did several follow ups but of no use. For past 2 weeks i am not able to concentrate on my work and totally depressed , it's alomst 50,000 rupees and mentally facing several problems.

I have all the mail proofs i can forward you.

I need the money back and i need compensation ..... they needto understand their fault... proper training needs to be given to the customer care executives.

Pelase help me out

Regards
Ravi

MY NAME IS V.SUBRAMANI I WAS GONE TO WITHDRAW IN SBI BANK ATM CENTER IN PALLIPALAYAM NEAR KANNAN DEPARTMENTAL STORES BUT THE MACHINE WAS REPAIR. SO I WENT TO STATE CORPORATION BANK ATM CENTER NEAR THE STATE CORPORATION BANK PALLIPALAYAM I HAD WITHDRAW THE AMOUNT OF RS.200 ON DECEMBER 31 ,2010 AT NIGHT ,ON JANUARY 1 ST 2011., I WAS GONE TO WITHDRAW THE AMOUNT BUT SOMEBODY WAS ALREADY DRAW AMOUNT OF RS.1000, I WAS SHOCKED HOW WAS THIS POSSIBLE PLEASE TAKE ACTION

My name is Pullagura Lukapaul. I am having a saving a/c in SBI Ganapavaram branch. my a/c no: [protected] I taken the money from ATM shop no 28 grandalayam bazar, cpt on 1-1-11 time 20:21 I can only withdrawl 20000/- i draw amount once, my a/c has been debitted twice. I am allready complaint to the concerned branch Manager on 5-1-2011 my AT NO: [protected] and another complaint gives on[protected] AT NO: [protected] Till now i am not received any thing. consider this letter and do the favour.
PH: [protected] Mail: [protected]@yahoo.com

Thanking you Sir.
P.Lukapaul

Dear Sir,
This is Nitin Kumar Goel and I am Delhi. I have a salary account in SBI salt lake Kolkata account number is :[protected].
I have purchased some item from RELIANCE FRESH LTD. Pandav Nagar DELHI with used SBI Dabit card. Amount was 319.50 RS.on 16-Jan-2011 but bank has detected that amount two times. Kindly look into attached bank statement.

I have talked with RELIANCE FRESH LTD. DELHI they told, they have received only one time that 319.50 Rs amount and has told me to communicate with bank only bank will give my refundable amount.

I had tried call to SBi customer care lot of time but its always show not reachable. I have drop lot of time mails but I don’t get any response from SBI.

I have talked with SBi Delhi branch they told me they have transfer money 2 times in RELIANCE FRESH LTD and only RELIANCE FRESH LTD will refund you that money and for information you need to be contact with your Kolkata Branch.

But sir I am in Delhi and I cant go in Kolkata and both party are lying and RELIANCE FRESH LTD. DELHI give me tread they will not give my money if RELIANCE FRESH LTD. Mombai will not refund same amount.

However i have sign only one transaction slip.

Request you to kindly take appropriate action and do need full help.

My Mobile number is [protected]

Dear Sir,
I Imran Mushtaq Ahmed Shaikh living in mira road and operating my bank account since 2006 but i am happy with the services of other branches.
But on 31/01/2011 i was in mira roads branch (SBI) near rassaz cinema at 2:45pm and banks working time is till 3:00pm i applyed for one Demand Draft in this branch and the lady i dont know the name but she is Muslim lady she denied my DD request than i spoken to Bank Manager she explained me after 1:30pm the system is off than i told her to pls give me in writing she accepted my request but that lady(Muslim lady) was asking me ( in ka har baar ka natak hai hamesha late atehai ) They dont know how to speak with customers they are getting salary for that how they denied direcly pls take my complaint seriously
Imran Shaikh ([protected])

sir,
my sbi debit card got damaged due to fell under the wheels of a heavy vehicle. i applied for new one and tried so many times on helpline to block my old debit card no:[protected] valid upto APR 2010.
hence i requested to block the above said debit card as early as possible

Thanking you sir


J.VENKATARAMANA
TECH. ASST. MH/SPP
SDSC SHAR
SRIHARIKOTA
NELLORE DIST.
A.P. 524124

Dear Sir,

I Bikkey Kumar Gupta,savings a/c holding no. [protected], withdrawl cash though ATM from IDBI at Ranipool, East Sikkim only one time.
But When i Go to Bank For my Account Update than i see double entry Date: 22/02/2009 - [protected].
22/02/2009-[protected].
So Please Check this.
I have also requested ur bank Officer to check this double entry, But from your Side i received no response.
Your's truly
Bikkey Gupta

I had applied for SBI credit card Gold and more. The sales executive who took my details was Mr. Amit (mob no [protected]) around 23rd Dec 2010. SBI people called checked up my residence and other formalities. They also motivated me three times by different people to go for higher card ie Platinum Card. I didnt wanted that so i said i want to go for gold and more card only.

Till jan 10, i didnt get anything. There were other people with me, who applied after me, but have got the card today. Through out the month of January i told Mr. Amit, about my card, but he was either sick or on leave or didnt know. Finally on 31 Jan i.e. today he gave me a seniors number[protected] Mr. Abhay) who also was equally unresponsive.

I called up the toll free number[protected] of SBI on 31 Jan 2011. He said, that there no application with regard to me. I said, atleast tell me where is the application, as it has important personal data. He disconnected the call on that.

I am really not aware what to do next.

My form no is S[protected].

myself SHAMSUL ISLAM having a/c in SBI ghazipur A/C no.[protected].i withdrawl 6000/- (six thousand rupees) from SBI atm booth at varanasi cantt station.money not collected but 6000 rupees deducted my account on[protected].i met in my branch but till now i did not receive mmoney.
kindly take right action on it.
Thank You.

I have a saving bank account #[protected] with SBI, Jahangira bad Branch (Code 2364) with the facility of internet banking. On 14.01.11, I along with my daughter visited the Branch along with an application for Mobile Number Approval Form (Reference#[protected]. In absence of Branch Manager, I contacted the Accountant, Mr. Sharma for the purpose. The behaviour of Accountant was very much arrogant and rude and he refused to receive the application form on the plea that mobile number once entered cannot be changed. When I protested that change of mobile number is possible he misbehaved with me and my daughter. Later on, BM came to the Bank and he received the application. He told me that change of Mobile Number is possible.But under the influence of Accountant, Branch Manager has not approved the new mobile number so far. I have made on-line complaints to the Bank on 14.01.11, 15.01.11, 18.01.11 and 21.01.11 but the issue has not resolved till date. State Bank of India is amongst top rated bank of Country but how its employees are behaving with the customer is exhibited. Would the concerned authorities like to resolve the issue without further delay apart from action against the erring official. PREM LATA, Mobile#[protected]

Dear Sir/Madam,
I have to submit that I am a bonafide consumer of the state bank of Gopalganj Branch having account No.[protected]. I have also a loan account there bearing No.[protected]. I am a salaried state government personnel.it is further submitted that inspite of being sufficient fund in my account bank kept withhold over the transactionthrough my account time and again. in this regard, i informed the bank various times but result remained zero.therefore,it is requested you to take serious note of it in order to wipe out the inconvenience.
Your Faithful
Pawan Kumar Shukla. J.M.
CivilCourt, Gopalganj Bihar
Mob.-[protected]

Returned my cheque without specifying any valid reason & charged me Rs. 55/- also. Caused me harassment & financial loss because of delayed payment to the third party.

I issued a cheque bearing number "677424", dated[protected] for amount of 5016/- in favor of Spring Hill CHS Ltd., Thane, towards society maintenance from my savings A/c number [protected]. It has been returned to me day before yesterday stating reason as 'Other Reason'. The reason given is not specific and very ambiguous. The bank has also charged me Rs. 55.50 as a fine. Moreover I have to pay maintenance along with late payment charge of Rs. 85/-. In addition to that my individual prestige & financial credibility is at stake. This has caused me loss of reputation and immense harassment. My mental agony must be compensated financially along with letter of apology.

My email address: [protected]@gmail.com, [protected]@gmail.com
I am reachable at: +[protected], +[protected]

DEAR SIR/MADAM,
SMS ALERT COMING FOR ONLY ABOVE 5000 THOUSAND RUPEES. MY ACCOUNT NO: [protected], RAGHAVENDRA,
WHERE AS MY COLEAGUE MR R B ACHARI, A/C [protected] GETS ALERTS FOR EACH & EVERY TRANSACTIONS.
I CONTACTED SBI KARWAR NO PROPER RESPONSE.
PLEASE ACTIVATE SMS ALERTS FOR EACH AND EVERY TRANSACTIONS IN MY ACCOUNTS.
YOUR'S FAITHFULLY
RAGHAVENDRA.