State Bank of India [SBI] Complaints & Reviews

Dear Sir,

Sub: - Complaint against SBI Credit Cards
I am resident of Andhra Pradesh,Vijayawada.I had SBI Credit Cards No. [protected] while working in DRDA(IKP) Project, Krishna Dist, Vijayawada. I am working for state govt of Andhra Pradesh since 1991. During the year 2007 , as per the advise of the agent who use to come to me for collection, had given a settlement letter to the SBI card with a request to cancel my card. at that time the amount outstanding stood at Rs.19000/- approximately. There after i was transferred from vijayawada to gudivada. Since 2007 december to till date i am working at the same place. I further could nto persue with the agent r with the sbi on the stage of the card.

During the month of December, 2010, i.e, in bewteen 2-4 dates, i received a phone call to my office number and also to my mobile number stating that nearly Rs.86000/- is to be paid and demaned to pay that entire amount immediately saying that if failed to pay i wll be arressted and put in jail. The call was made by one lady and one gent ( his name is Mr.Gupta) Mobile Number:[protected]. I said all of the sudden paying that much amount is not possible and explained what happend to Mr.Gupta and also to the lady who contacted me over my office phone. At that time my salary was just got and said i just depend on salary and no other way to raise funds. So please permit me to give some time to secure the amount. They refused. After two days of consultation they said to remit Rs.20000/- immediatley from my salary and no need to pay 86000/- and some deductions wil be given i[censored] pay that Rs.20000/-. So i immediatley remitted that amount as per the directions of Mr.Gupta, he said to deposit that amount into the savings Account of Mr.Ramlal, i did the same on 6.12.2010 and informed to him when he contacted me the same date. He said settlement letter will be given tomy mail id in this regard. On 7.12.2010, reeived to my mail id on 11.12.2010 i received letter for Rs.46522/- and demanded to pay the same immediately. In that letter there was no mention of my payment of Rs.20000/-. The next date Mr.Gupta contacted me and said the same he did not answer to that issue and i replied to him please permit me till Janauary 2011 to clear the debt or atleast equal instalments to remit. He said he will talk to his senior and inform. Further no calls received till month end. During last week of December 2010 again Mr.Gupta contaceted for immediate remittance of the amount. I said i am not in a position to remit and said already month end and also as i requested please permit me to remit the same during the month of January 2011. Again he replied he will talk to his senior and inform. In mean while Mr.Ravi contacted me and said to see that the amount is got remitted.

During the first week of January 2011, again i received call from [protected] demanding to pay the entire amount of Rs.86000/- the call was made by Ms.Nidhi. At that time my salary was not yet credited and said the same what i said to Mr.Gupta to permit me to remit the balance amount during the month of Janaury 2011. She did not talk politely and started scolding me and even went to a stage that i am fraud and cheater and abscoding. Here i would like to say that i am aged 38 and at the age of 18 i got job and till this time i never absconded to duites. i asked to with draw those words but she again uttered the same which put me to mental agony. She use to say that police comes to hour home, office and seie the property u will loose ur job. I humbly siad why all these already i hve deposited my entire salary of Rs.20000/- during the month of December 2010 and just permit me to remit the remaning amount duirng the month of 1/2011. She keep on scolding. I would like to know did the RBI or SBI gave permission to use such words towards the individuals. Whose fault is this. I hve already given settlement letter duing the year 2007. After 3 and half years now contacting me and harrasing me for payment what should i do. I agree tht i did not persue. But what made her to use such words.

Even today also she contacted me over office phone, from [protected] and again started scolding me using the same words. This is office phone pl contact me over my mobile.i dnt know when she contacted me but said that i am not lifting my phone. I siad i am with my officer i would have not noticed. She went extreme and said who cares u should attend to my call. I am very much depressed at her words. I am very much dissatisfied by her words. I am unable to be with peace of mind. She is just harassing me mentally. When ever she contacts me she use to police comes arrest u, a case is filed in delhi court and have not attended to the court. I would like to say all these 3 and half years, i was never contcted by any SBI credit card personnel. I also not received any notice or any legal notice from any court with regard to te credit cards. What sin i commited to hear those words and why should i be arrested, did i denied taking legal notice or did i approach court against the bank or the staff. I just asked time. I hve already remitted 20000/- on demand duirng december 2010. I asked to permit to pay the remaining amount during january 2011, for this they can say thier opinion but what made them to use such words. If i pay entire salary amount how sould i run my family? I am totally disturbed by her words. There is no need to use such words. There is noneed to kill my character. Is she my sister, blood relation or any other to give certificate that i am fraud. Which rule or act permitted to use such words. i would also like to bring to your notice i hve availed personal loan from thesame SBI and upon my transfer from Vijayawada to Gudivada they contacted me, issued letter/notices and i settled the same. They never used such words. Even the same happed with the AB CCD also, they contacted me and offered some time and i settled the matter. But why using words. if again she use that words, i hve no other way to go. But to inform all and end mylife. Sure I wll remit the amount , but will she withdraw her words. Who gave permission to use such words. i have put in 19years of service work hard. This may not be needed to the bank, but character assination is not good at all. Eventhey dont say the clear correc amount. One day they say 86000/- other time when contactecd 46000/- when i say i remitted Rs.20000/- is it when did u remit, after chekcing ok they say.

I pray that jsut give me time till this month time to remit remaining amount of Rs.20000/-.

I pray that SBI cards should be ordered to stop using such words with the individual while they contact and also any threatening calls/action in the matter.

I humbly request to do justice and save me.

Yours faithfully,

Syam Sundar P
48-16-7/2
Nagarjuna nagar, vijayawada.
Krishna district.
[protected]@gmail.com

i bear a SBI saving a/c numbered [protected] associated with baranch jaisalmer , rajasthan .

On 11/01/2011 i made a ATM card to ATM card transfer to a SBBJ card numbered[protected] a sum of Rs. 5000.00 from ATM ID S10G[protected] ghoro ka chowk ,pokran ) , the transaction no. 9422

Rs 5000 /- was debited from my account but it is not credited to the payee card holder numbered[protected] till date .

kindly help for this

dear sir this ajay kumar i'm having one advantage from june 09 from that i'm getting calls from your agents (evergreen management ph[protected] every day they are calling for new sbi card i said i'm having from sbi but everyday they call me 5 to 10 in a day.6/1/11 again they had called me 4time for card i told them same thing for that 1 girl scold me very badly they r telling take card from thier i said y should take from madam n she given 1 mr robin he told me u should take cadr b'coz i'm ur father 'then called up ur CC they have told me that they will call to them ask about the issue and by Monday v'll close this issue still now i din't received call from sbi now i want cancel this card plz get back me ( [protected]@gmail.com )

My ACCOUNT IN SBI, DHARI BRANCH.
I transaction for 2500RS At ATM (S10F[protected]
11:37AM On 7th JANUARY 2011 at STATE BANK OF PATIALA ATM , VAPI.
Transcation No: 1420.
But I only received 100Rs * 5no.=500rs . and i saw that another 500rs*4 nos inside ATM outlet. I catch up 500rs* 2nos =1000rs. But i lost another 500rs* 2nos =1000 due to Note gone inside instantly.
i have also contact Nearest Bank State bank of Patiala . Manish Kumar who is Asst. manager of SBP, He tell me we can't do any thing. It's Machine problem , you contact your bank. and they ordered to shutter OFF of the ATM machine.

I am servign solder in indian army and at present I am in meerut many time I applied for personal loan through main branch meerut cantt. At present time personal loan counter is dealing Mr. Gulshaan kumar and due to our shortage of time he does not attent to millitary person we can’t even discus more with him because we are in army and comes under a disciplined organisation . I have copleted all the necessary document’s but then also he is not attented.Every day he told me you will back tomarro and alloways told me same word. I am roaming since the month of nov 2010. He only attent those who know person and his nearest one.
Many time he told me that you can complain about my self.
At last time I have to loudge complain against him.
Please take same necessary action against him and solve my problem so that no other consumer of your repetted back suffer.
My A/c No- [protected] (salary A/C)
SBI MEERUT CANTT (Code No- 0680).Mob No-[protected]

SIR,
WE HAVE NOT RECD. FROM SBI PROPER REPLY ON OUR FOLLOWING COMPLAINT.
VINOD SHANKAR

-----Original Message-----
From: VINOD MASURKAR ([protected]@yahoo.co.in)
Date: Monday, January 03, 2011 10:46 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: Fw: STOP DEBITING OUR CREDIT CARD A/C for powerscope

REF= CARD NO-[protected]

SIR.
PL DO NOT DEBIT ANYCLAIM OF POWERSCOPE. WE DO NOT HAVE ANY DEALING WITH THEM.
VINOD SHANKAR MASURKAR



--- On Mon, 3/1/11, VINOD MASURKAR <[protected]@yahoo.co.in> wrote:


From: VINOD MASURKAR <[protected]@yahoo.co.in>
Subject: STOP SENDING REPORT & DEBITING OUR CREDIT CARD A/C
To: [protected]@wholesaleshipments.com
Date: Monday, 3 January, 2011, 1:05 PM


SIR,
WE HAVE NOT BOOKED YOU FOR POWERSCOPE EMPOWERMENT REPORT. BUT STLL WE ARE RECEIVING THESE REPORTS & MONEY IS GETTING DEBITED TO OUR CREDIT CARD ACCOUNT. YOU GOT OUR CREDIT CARD A/C NO , PROBABLY FROM OUR EARLIER TRANSACTION FOR BRACELET , WHICH WE NEVER RECD IN YOUR EMPTY PACKET. PROBABLY STOLEN IN TRANSIENT.

YOU HAVE ILLEGALY USING OURCREDIT CARD A/C.
PL STOP FURTHER REPORTS & MONEY DEBITING IMMEDIATELY.
IF YOU DONOT STOP THIOS ILLEGAL TRANSACTION , WE WILL COMPLAIN TO APPROPRIATE FORUM & SEE THAT YOU ARE PENALISED.
VINOD MASURKAR

Dear Sir/Madam


On 4th December,2010 at around 1:53 I start receiving SMS alert on my mobile for some on line transactions from Idea Billing Desk on my above mentioned credit card. I immediately called S.B.I customer care where I was attended by Mr. Prem. He promptly block my credit card for any future transaction but he fail to convince me on the status of these very transactions and repeatedly kept on insisting that I need to call after 3-4 days to know the status as these are on line transactions hence, nothing much can be done!!!!!!!!!!!!!!!!!. I have been wrting to SBI customer care requesting them to clarify me the status of all these unauthorized transactions. Very next day I filled the depute form and sent it to the bank but bank has sent me the statment asking me to pay the money. I am fail to under stand as how the bank has established that all these transactions are authorized? If all these transactions are authorized then why the user is complaining about the transacation? raising despute?. When all these transactions were credit then on what basis bank has released the money to the company who has claimed for money against these transactions when already there is despute against these transactions without even informing me.
Looking for justice

Dear Sir/Madam,

With reference to my earlier mail dt 27th Dec'10. Please find the attachments.

I am Palash Samanta, an employee of M/s Gammon India Limited. I have
an account in SBI Dhrangadhra Branch, Gujarat.My account no is
[protected]. Last 2 months i count not be access my internet banking.I
gave you a written objection to the branch.But they told my they have
nothing to do, all the things are ok. When i called to SBI customer
care they told me go to the branch and tell just link between User
name and account number.

I accessed my account 4 months before for 2 months.After two months it
was not working.When i open my account through net then one message is
coming.The message is" You don't have any account mapped to this user
name.Please contact your branch". When i transfer money through
internet then one message is coming.The message is " you don't have
transaction authority.Please contact your branch."

Several time i went to the branch and called to SBI customer care, but
there is no reply from your end.

I'm in very difficult situation as my net banking is not working since
two month.Please do needful and look into this matter as early as
possible.

Thanking you


--
Regards
Palash Samanta
[protected]

[protected] Forwarded message[protected]
From: aruna sharma <sharma.ashi.[protected]@gmail.com>
Date: Tue, Jan 11, 2011 at 3:03 PM
Subject: INVALID DEDUCTION OF Rs.5000/- FROM A/C No.[protected] ON 09.01.2011
To: helpline.[protected]@sbi.co.in
Cc: dgm.[protected]@sbi.co.in


Dear Sir/Madam,

I am Aruna Sharma Account holder of State bank of india ,My a/c no is - [protected] (narora branch at bulandsahar in uttarpradesh)

On 09.01.2011 My A/c. Balance was Rs.5252/-
I wanted to withdraw Rs.5000/- from Indian overseas bank ATM (Sector-10 near Noida Stadium, Noida - U.P. - 201301) on 09.01.2011, but there was some problem with the ATM and I got Message "Unable to Process".
Then I went to PNB ATM (Sector-09, jubliee mall, Noida). There, I wanted to Withdraw Rs.5000/- but got message that "Transaction Declined".
On 09.01.2011, Then next day 10.01.2011 I try to withdraw Rs.5000/- (SBI ATM at NEPZ in NOIDA), But my A/c. Balance show Rs.279/- Only
Mini Statement Show that Rs.5000/- withdraw from ATM on 09.01.2011.

My all transaction was Declined / not completed.

I have logged complain at SBI Sector -12 Noida Branch on 10.01.2011

I have also logged complain at my home Branch, SBI narora, Bulansahar ,(UP) Branch.
So, please correct my A/c. Balance.
It will be very appreciable.


From
Aruna Sharma
[protected],[protected]

Respected Sir,
Iam an engineering student. i need to apply for OCES/DGFS-2011. For that i have paid Rs 300 via SBI challan for payement of fee,which i downloaded.Now i need 11 character transaction code for online registration. Only thing i got here is challan no. How can i get it
.My email id is [protected]@gmail.com. Please reply me.......

dear sir. tody 1-th of july 2011 .. i went to state bankof india at bikaner branch inside kote gate, when i go inside he bank, i want to deposit the money in my friend's account..! there was so rush i stand there about 45 mints..the deposit time was over and. i asked the some other employee sir my want to take urgnt money because he would pay the flight tickets money.. coz he was is emergency so jst i was asking normally sir wt should i do......?? willyou help me..?? the employee said that. dont knw. i dont knw his name .. and he said that again go there manager...!! i went to the manager's office(chamber) i didnt tell my problem. and suddenly he told me that go ther and i dont knw about that plz go there. and when i was saying that sir i m in problem will you help me .. so he give me lots of abuses and told me get out and ask there. his reply was to hurt me.. and i was weeping ther. his reply was really nt satisfied .. and when i said may i get one lokpal form. so he said i dont have. and get out from my office.. he didnt give me the lokpal form..! the rule is that every bankmanager have lokpal form and. when custmer want that form . he?she should provide the form to customer..!! his name is Mr sharma...!! plz do somthing about him i[censored] feel my problem. their staff was really too lazy...

Name - Dr. Ashwinikumar D Tupkary
Account Number - [protected]
Branch Code - 13532, Shivaji Nagar, Auranagabd
ATM Card Number[protected]
My ATM card is lost. Please block usage of this card immediately. It is lost on 9 Jan 2011 at 4 PM. Please guide me regarding getting new card. Thanks.

Sir,
I have account State Bank of India, Vita branch. In December I have activated my internet banking account. After activating internet banking I have not transferred any amount to any third party account or not done any internet banking activity. Only I have viewed my account balance twice or thrice and changed passwords issued by SBI. I found that on 13 Dec 2010 somebody transferred Amount of Rs. 6000.00 and Rs.220.00 to Mr.Rajkesh Kashinath Patil on Borivali East Branch of SBI. This conman added this account as third party beneficiary to me profile and transferred amount from my account.
Here I want to inform, I have not added this account as third party beneficiary and don’t know this person. I have not disclosed my username and both passwords to anybody. I doubt that this hacker hacked the webpage of SBI online and get all passwords and duped me and many people like me.
The SBI do not accept fact that its website is hacked and refuse to take responsibility. I want my money back.
I request you look into matter.
I have given complaint in written to local branch in Vita city as well informed to Borivali East branch of SBI.

Rajesh Kokil

I have transfered Rs. 100000/- from my SBI Acount no[protected] by NEFT transfer to my friend's Punjab National Bank (PNB) account number[protected] but the money has still not reached the PNB account.
The transaction details are as follows:
Reference No. IR05924385
Debit Account Number[protected]
Debit Branch NAHAN
Remarks House Construction
Transaction Date 07-Jan-2011
Credit to beneficiary INR 1,00,000.00
Commission Amount INR 5.00
Debit Status Success
Reason Completed Successfully
Credit Status InProcess
UTR Number SBINH[protected]

Please resolve this.
thanks
Dinesh

i have lost ma debit card today tat is on 8/1/2011 wit ma wallet an i tried all help line numbers an i even personally went to the sbi bank but the officals over there told me tat u cal n the help line number but no one even came forward to help me out i tried calling so many branched for at lease 1hour but there was no response pls pls hep me out ma money for me is really very valuable i cant loose is an am in a very bad state right nw pls cal me on tis no if any one can help me no [protected]/[protected]

Sir,

I hold a savings bank account in State Bank of India, Veerakeralam branch of Coimbatore.
I had applied for House-Mortage loan in October 2010. For the same property i had availed housing loan which i have repaid and closed but i have not taken back the document from the bank still.
Till date , the loan is in the "process" though , once in a fortnight i am assured the loan should be through in a week. I had been after the officials continously and tired of the hassle and empty promises.

I need an explanation towards the following:
1) The staff at SBI are not aware of the procedures ,criteria etc.,required for mortage loan.Why does SBI provides for a loan when its own officers are not trained in processing it?
2) Both my husband and myself are salaried people with reasonable income and the property is worthy of mortage (for which a home loan was given and completed) with no encumberances whatsoever arising on a date after we bought it. So why is the process delayed?
3) I have submitted the application in October 2010. Till now I am not able to get the loan. There is always a steady answer that it is under process! How long? Why do i have to follow up the loan?Is it not automatic that once application is submitted, the papers are set on a roll ?
4) Just because SBI is safe bank for me (who had been its loyal customer for more than 25 years and been rather a customer par excellene which can also be verified!), do I have to face their indecisiveness, poor judgement of customer/property worth and procrastination? Or is it acting suicidal driving away its bankable customers to private banks?

Sincerely,

N.Geetha
Sr.Scientist( Entomology)
Sugarcane Breeding Institute, Coimbatore-641007
Tamilnadu.Contact No. :[protected]

dear sir yesterday i had lost Rs 4500 from my atm during transaction at atm at satyanekatan south motibagh NEWDELHI.
a/c no. [protected]
your sincerly
nitinraj M.R.
manimandiram
panayam yeroor
anchal kollam

Respected Sir,
I have applied a Housing loan from LIC housing finance ltd for an amount Rs 6.52 lac. But they have turned down my proposal due to CIBIL report which states that i have outstanding loan amount of Rs 96,500/-( rupees ninety six thousand five hundred rrupees) which i have paid to sbi card and they have given no dues certficate. Please clear my name as it is urgent to build the house due to my mother's sickness.
Thanking you.
prasanta kumar padhi REF:TRACER NO: PAN-REF[protected]

Dear Sir / Madam

I have sent a mail to SBI Bank - Melachintamani Branch 'sbi.[protected]@sbi.co.in' , Trichy, Tamilnadu on Dec 24,2010 for asking the Branch Manager to link my Housing Loan A/c no : [protected] to the existing SB A/c : [protected] for taking my Provisional Certificate .

It may take 10 - 15 min's to link it, but the branch has not bothered to add nor reply on the Status till Jan 3,2011 .

The same was highlighted to the Chairman - SBI Customer Care & the DGM - Customer Care on Jan 3,2011 with a cc to the Bank even then the Branch Manager /nor the team is bothered to respond on the small issue .This shows the escalation chart is only on books & nothing works fine .If it is the same case in a Private Bank the Branh Manager might have called & as well as responded to the email query (Never allow the issue to the level of Chairman , People come to SBI only for cost advantage when compared to the Private Banks )

When the whole world is moving towards online & even SBI Management suggest
walk in to the bank for a Online banking password & keep big Signages everyhing is of no use , until the every branch understands & takes it like a Private Bank.

Regards
Mahesh.M.K

[protected]@yahoo.co.in

Dear Sir/ Madam

I Would like to complaint regarding SBI Credit Card, first of all the credit card peoples are calling us and troubling us and conviencing us for free card, later on they are charging the Rs. 500/- as joining fees and then interests every month.

They are asking me to pay the full amount without my demand of th cards.

They asked me that their person has got me signed a document which states that the card is not at all free

Pls suggest as the amount is now 1300/-

If i will not pay they will put me in a black list where from then onwards i wont be eligible for Loans.

I have been cheated and fooled.

I would have paid the amount as this is not a big amount to pay and if they would have been right and i was wrong, but i am fighting for these as they have fooled me and should not repeat with any other poor persons whose money are hard earned money.

Pls guide me the best

My No. is [protected]

Bankim Parekh