State Bank of India [SBI] Complaints & Reviews

I am an NRI from Canada. On 17/01/2010 I opened a NRI account with SBI NRI branch Phagwara. I deposited 3000CAD. I was paid exchange rate of Rs43.10 per CAD. Same day deposited CAD in two other banks in Phagwara and was paid at an exchange rate of Rs45.92 per CAD. Next day I complained the SBI branch. I repeated same deposit process on 19/01/2010. Results were same. SBI ripped me off approx. Rs9000. Making round to the bank everyday. Gave them proofs of transactions with other banks. Talked with the Regi0nal Manager NRI in Amritsar with no results. Requested even to give back my money in dollars and close the account, I was told to buy them back paying approx. Rs5.00 more per dollar bearing another loss of approx. Rs15000.00, a situation of catch 22. Please nhelp to resolve the issue and warn other NRI's while dealing with SBI. Thanking you in anticipation--Ram Sharma

More than 6 years ago I was using a SBI Card no. [protected] and that time they were imposed annual service charges in the statement, inspite of their commitment for lifetime free of service charges of the card and that time I was destroyed the card and submitted that card alongwith the request letter to surrender the same. Unfortunately, I have not taken any proof of closure submission and shifted my communication address. In the month of November, 2010 I have received a call from the legal deptt of SBI card, that there is a outstanding of Rs.18,547.57 in my above card. After that I have communicated to customer care regarding the detail, they intimated me there is annual service charges, insurance charges with intt of that card which is not using by me. Then I have submitted written complaint with the mail to feedback.[protected]@ge.com about that and they have replied to me on 21.12.10, if I paid a sum of Rs. 1144.91 they will reversed the remainig outstanding from my card accordingly I have paid the same. But till now they are not ready to reverse the remaining outstanding from the card.

Regards,
Sandeep Atta
Plot No. 13/IIA, Vaishali, Ghaziabad (U.P)
Mobile No. [protected]

My Pension A/c # [protected] has been transferred to SBI, Kharghar, but my Pension file is yet to be transferred from CPP (Chandni Chowk) to CPP ( Belapur). This has led to the stoppage of my pension. Request you to please look into this matter and expedite the process of transfer of the file.

PPO# - CORR/09/97/B/S/04084/2009


regards,
Yasin Khan
Hon Sub Lt
[protected]

I advised you please don't apply for SBI credit card because the service and also customer care section of the sbi credit card is 100% poor.

I got a credit card on my FD. not for their kind. still they deactivated my card but still not they didn't send lean letter to branch so that since 3months i can't withdraw my FD amount.

So now i am thinking to file a case against sbi card section.

Respected sir,
This is regarding the account no.[protected]
I,Akhilesh kumar submitted application to SBI-Army area Jodhpur cantt Branch code-3409 to transfer of my DSP Saving Account at SBI New alipore Branch code-00205 kolkata-700 053 W-Bengal But by mistake of bank my account have been transfered to SBI-Kodarma Bazar branch code-3592
I request that can you please transfer it back to SBI New alipore branch code-00205
Thank you.

Respected sir
a. With due respect I lay down the following few lines for your kind consideration and favorable action please.
b. I ,Naibsubedar akhilesh kumar serving in Indian army and now posted with 1 Bengal girls BN NCC 149 BLOCK (G) NEW ALIPORE KOLKATA-700 053 WEST BENGAL.
c. When I was posted at jodhpur since jan-2008 to july-2010,I opened my salary account (DSP) in SBI ARMY AREA JODHPUR CANTT,and my a/c no. is [protected].
d. I was postedout on july-2010 for Kolkata and I request to branch manager for transfer of my account at SBI New alipore Kolkata -700 053 branch-SBI 00205
e. I waiting to transfer of my account up to feb -2011,than I call to branch manager by tele about my account transfer ,branch manager says to me that your account would be transferred to SBI Branch-kodarma bazaar state-jharkhand.
f. Sir ,you know well that where is mistake .
g. Sir, I can,not says any thing about this.
h. Please take neccessory action if required.
i. I hope fore favorable action.
j. Thanks.
Bank Name: State Bank Of India
Branch Name: NEW ALIPORE Branch Code: 205
Address: 23A/76, DIAMOND HARB
City: KOLKATA
State: West Bengal
Atm: Available
Phone:[protected], 22420450
Fax: 22202290
Micr Code[protected]
IFSC Code: SBIN0000205
RTGS: YES
Core banking Available
Forex Type: C1
Website: http://www.sbi.co.in

Sir,
I have been issued with an Internet Banking Kit on 2 Feb 2011 by State Bank Of India, Tirunelveli Junction Branch , Tamil Nadu [ State ].

Kit No. C[protected],
Packet No. C9891,
Circle Code 03 and
Serial No. 48.

But still now [[protected]], my Internet Banking Account is not get activated. SBI Online Web page says : "Invalid User Id and Password".

Kindly help me to get my Internet Banking Account activated, as early as possible.

Thanking you,

Yours sincerely,
M. AHAMED ALI,
Divisional Engineer, BSNL [Retired]
Mobile Number[protected]

Sir,
I beg to say that, I am Smt. Chandraprabha Mishra reciding at present in Jhabua Dist.
My husband Shri Shrilal Mishra was teacher in the higher secondary school Tirla , Dhar(M.P.)
in 2006 he had taken any personal loan which was not in my knowledge from state bank of Indore(India) brach Tirla, Dhar of Rs. 100000 . My husband was expired on[protected] and I had left dhar with my family in 2008 due to the service of my son. The branch Manager has made hold on my pension account which is in the SBI Dhar. without my concern and never send a notice to me on the account of recovery.
He made hold on[protected] and given me a letter[protected] without mentioning any kind of hold in the letter. I had sent a letter to him by my advocate and he has replied accepting of hold on my account according to recovery of loan. Under the MP pension rule 1976 article 9, pension of pensioner can not be hold without the permsion of governer of State in any kind of recovery but the branch manager had made the hold at least 4 month. I asked him under RTI act, the frequent questions but he has answered nothing but only making fool to me. I personally take the interest and fill the loan under the Ots in sbi dhar.
The branch manager had replied in his RTI act. that he had not hold any pension account on the account of recovery. He is totally talling lie. and making false statement with the act. I had suffered 4 months due to his unauthorized work. which has commited by him. please give me relief of 50000 rupees under the consumer act and take a serious action against the branch manager tirla.

I drawn Rs 20000 from SBI ATM, in that i got one forged note,and now bank manager is saying they are not responsible for this, to whom i should approach for this matter please suggest

sir ple i am rted exman army person my persion is bank of new delhi chandni chowk delhi 9991 this bank my persion but no information and no send any detail my account my money is debit my money 104077 rs is debit but why i am second time three time your office send message but no actio any petrson no my home any message and letter complated number 29266 ,1747 but any time my money intest one copy your officer and [2] copy prime minisrty [3] copy defence ministry [4] copy home ministry [5] o p bhautt chairman state bank of india sir ple fast your work is this person very hard any action sir i am village person my child admission of school my problem you need any time ple give ans with my money send information my account thank you ple

Mail below sent to [protected]@hsbc.co.in is self explanatory.

Transaction failed but account debited (KMM9418609V22089L0KM)

Dear sir

Further to my previous mail I would like to inform you that the cash I was trying to withdraw from the ATM was for paying the hospital where my mother in law was admitted in the ICU for treatment for low BP. When the transaction slip ( TXN no. 3816 & 3817) came out with “sorry unable to process” message, how did it debit my account? And now I am being told that you will revert in 2 days time. Considering the emergency of close relative being admitted the hospital and because of wrong debit I will not able to use cash of Rs.10000/- I would sincerely request you to do all the checks immediately and correct my account balance to enable me to use for my immediate expenses in the next 2 days.

How can there be 2 contradicting information one to debit my account & other to process transaction slip saying “ sorry unable to process”? There seems to be some fundamental error in process.

Please sort it out immediately.

Regards
Murali

From: Murali, N
Sent: Saturday, February 12, 2011 8:16 PM
To: '[protected]@hsbc.co.in'
Subject: Transaction failed but account debited

Dear sir

I used the debit card for cash withdrawal of Rs.5000/- twice at SBI Mandaveli ATM id STDA[protected] at 18.24 & 18.27 today and both the times I did not get the cash & transaction slip came with unable to process transaction message. Then I checked my account through internet banking and found that my account was debited with Rs. 10000/- I have got the transaction slips with me. Can you please ensure that the transaction is reversed in my account and credited with Rs.10000/-

Please acknowledge receipt of this mail & take necessary action to correct my account.

Thanks

Best regards
Murali

Date : 13.02.2011

Dear Sir,
I had made scheduled payment of Rs.7650/- to my SBI Credit Card No.[protected] for January, 2011 through Online SBI on 09.02.2011, but on scrutiny, I found that my Current Account No. [protected] was debited twice by Rs.7650/- on 09.02.2011.. Reference Nos. are IB04856683 and IB04856684. I am now urgent need of money. Therefore, kindly arrange to credit Rs.7650/- to my above account immediately.
With regards.

Yours faithfully,
Jagajyoti Dey

sir last few days im facing some difficulties in using your sbi mobile banking application . the actual problem from your side i get a massage for SYNCHRONISING application after each operation which is done many times.due to that reson i have taken action REACTIVE option against the problem but still the problem persist from your side.fineliey I have done removed application and now trying again getting application by properly sbi site and complet processe and got massage link and i am using same mobile nokia n73 but now not able to getting application got processe massage not suppotable,back on block please help me how can use again this facilities.

dear sir/madam

I am receiving calls from last 6 month from gurgaon.They are saying that u had a credit card of SBI bank and make the payment.and i didn't make any any credit card from sbi bank and also that card was issued at chandigarh and i am from agra and i never went to chandigarh .
few days back again they called and said that ur case is in tees hazari court and police will reach at ur home at chandigarh.
every time i told them that i am sandeep sharma from agra and i never in chandigarh and that card is not mine.but again n agin they called me and give me mental tension.
they said that for the payment of that card one check they received but that bounce and i told them give that check number and bank detail but they didn't gave that.
pls advice me what i do ,i am in deep tension.

name : sandeep sharma
mob no: [protected]
e-mail: [protected]@rediff.com

i had paid the full amount of due for the purchase of bajaj alliance insurance (R.S. 15000/-) & Raj Bhavan Hotel (R.S.12000/-) in the month of November. But still i am recieving EMI to the Above Amount. I had Complaint about this to the customer care of SBI 5 Times. but no response to the cancellation of EMI. they are compel me to pay EMI for this month. kindly do the need ful. My Card Number: [protected]


Regards,
S. Perarasan

Subject : Refund of deposited amount.

Sir,

I have already sent an email to the branch manager, Credit card Department, feedback.[protected]@ge.com for refund of deposited amount of Rs. 10,000/- + Interest against this FD amount as per scheme a credit card number [protected] was issued to me. This credit card is got canceled / discontinued on my request but deposited amount of Rs. 10,000/- + Interest is not refunded to me even though I have sent an email on 24/01/2011. On inquiry the concerned person i.e. Monika Agent, Vaibhav Agent, Mr. Rahul & Mr. Khanna Floor incharge are saying that matter is under process but this is the image and false reply and deposited amount of Rs. 10,000/- + Interest is not refunded to me within reasonable period of my sent request made by mail. Hence, you are requested to look into the matter, resolved the dispute and direct the concern bank authority to refund my due amount at the earliest to avoid the further litigation.

Thanking you.

To
Head officer
ATM complaints
State Bank of india
Head office
Mumbai


I have Salary Account at State Bank Of India, Krishnagiri Branch. My A/c. No. is[protected]. I have attempted to withdraw Rs.19000/- on 29/12/2010 at RMY Uthangarai SBI ATM. At that time the amount was debited in my account but cash was not received. Immediately I have registered my complaint in the complaint register at that ATM & Krishnagiri Branch

So many times I have given a complaint at State bank krishnagiri branch They asked 10 to 15 days time. But still now the said amount has not been credited in my account. So Please take necessary action to credit the money in my account which I lost due to the SBI - ATM Machine fault at Uthangarai.

Details As on below
Acc Branch :Krishnagiri Dist
Acc Number:[protected]
Email : [protected]@yahoo.co.in
Mobile No : [protected]
Debit Amount:Rs19000/-
ATM With Drown branch :Uthangarai
Date:29/12/2010
Time:9.47am
Total Amount:19535.74
After Debited Amount:535.74
Diff Amount:19000/-

Warm Regards,
V.Sampath Kumar

Dear Sir/ Madam,
This is to inform you that I have given a request on 5th of October 2010 to SBI card in order to adjust the outstanding with my F.D. & to refund the balance amount. On 8th of October I got a call from SBI card & I was asked to send a hardcopy for the same so I post a hardcopy on 12th of October.
After all the settlement I was supposed to get a refund of Rs. 2172/- however the refund process is still no initiated from their end. I called up their helpline several times infact I have sent several mails also but the outcome is nothing. Everytime I call up their helpline I got different informations some times they say that the amount will be credited to my A/c within 2 days & sometimes they ask me to send a hardcopy once again.
I have been going through this problem from last four months. Please look into it.

My Card No is. [protected]

Hi, I forgot my Debit card ATM pin.Now i'm staying away from my branch.It is not possibel to go and apply for new password.Could you please suggest me how to get new password from here .Below are My details:

Acc Holder Name:CHAITANYA KUMAR YARRAM
Acc No:[protected]
BranchName: ESAMIABAZAR
City/State: HYDERABAD, ANDHRA PRADESH
Pincode: 500027
Ph:91+[protected]

I, DVSL NARSA RAJU HAVING S/B ACCOUNT NUMBER:[protected]. RECENTLY I HAVE SHIFTED TO SAUDI ARABIA AND REQUESTED BANK TO CHANGE MOBILE NUMBER FOR INTERNET TRANSACTIONS. I HAVE FAXED THE REQUEST ON 19.12.2010 AND MY FAMILY VISISTED THE BANK FOR THE SAME PURPOSE SO MANY TIMES. EVEN EX BRANCH EMPLOYEE ALSO MET THE MANAGER. THERE IS NO PROPPER RESPONCE AND THEY HAVE NOT CHANGED THE NUMBER.
ATTACHING THE FAXED LETTER COPR YOUR REFERENCE. FOR NECVESSARY HELP PLEASE.

REGARDS