State Bank of India [SBI] Complaints & Reviews

Violation of RBI guidelines by SBI Cards and Payment Services Ltd.

Numerous citizens have been victims of fraudulent and unfair parctices by SBI Cards and payment Services Ltd., Gurgaon. A large numbers of common men are being entrapped by SBI Card whereby the customers are being subjected to fraud, intimidation, threats and extortion. Thereafter, finding no other resources, we, the aggrieved SBI Card Holders in Assam have, in our personal capacities, constituted the SBI Credit Card Victims Forum in order to united stand against the unfair, extortionist and usurious practicies prepetuated by SBI Card and Payments Services Pvt. Ltd., Gurgaon, Haryana.
There has been widespread resentment against the malpractices of SBI Card. A few such news alreday published in Daily news papers in Assam and all ectronic media in Assam. In view of the severe harassment and extortion faced by the citizens and the employees, The Sadou Asom Karmachari Parishad has issued an ultimatum to State Bank of India to stop illegal practices. The All Assam ME Teachers Association has also adopted a resolution in this regard.
State Bank of India, which so denied any accountability for the malpractices of SBI Card, has been recently forced to admit its responsibility for the first time, for the acts of SBI Card. However, it is shocking that SBI has not displayed the sincerity or sympathy to the common man expected from leading Nationalised Bank, and it has perhaps tacitly concurred to the various violations commited by SBI Card of Reserve Bank of India Circular no: DBOD.FS.BC/6/24.01.011/2008-09 dated July 1, 2008.
1. Mis-selling by SBI Card agents to allure customers by misleading & wrong information.
2. Non-transparent, lumpsum and shady billing without giving the annulised interest rate, number of days and calculations.
3. Sending o[censored]nsolicited cards, loans & Insurances policies.
4 SBI Card's agent based at Delhi, Gurgaon etc., persistently bother the card holders at odd hours and resort to verbal intimidation and abuse.
5. Non-usage of stipulated Arial Font & Size 12 in the Most Important Terms & Conditions(MITC).
6. No explanation of documentary evidence is provided to the card users when the complaints are made.
7. No Publicity is given through Electronic and Print Media on Grievances Redressal Machinery.
8.Threat are dragging customers from any where place of India to Delhi for legal action etc.
It is also notable that the National Consumer Disputes Redressal Commission(NCDRC), comprising Justices M B Shah, Rajyalakshmi Rao and Anupam Dasgupta, has stated (Case 51 of 2007) that Reserve Bank of India has to powers but has failed to act against banks charging usurious interest in the name of "deregulation". The Commission has done the job of caping interest rate at 30% and eliminating other"Unfair" trade practices as well. NCDRC's order states its prima facie view that "charging of interest at rate ranging from 36% to 49% per annum is exorbitant and amounts to exploitation of the borrowers/debtors and is usurious". It is therefore scandalous the SBI Card charges interest at more than 40% per annum.
We regret that Reserve Bank of India has not pro-actively excrecised its power to impose penalties under Banking Regulation Act 1949/the Reserve Bank of India Act. 1934 for systematic & large scale violations of its guidelines by SBI Card. We strongly feel that RBI should have taken action suo moto.
There is a growing perception that SBI Cards and Payment Services Ltd., is an organisation with huge resources designed to take advantage of all procedural and regulatory loopholes, and it has been implementing strategies to first allure and then harass, confuse, intimidate and finally traumatise its customers in order to entrap the helpless common man one by one by using the so far trusted SBI Brand Name & Logo.
The SBI Credit Card Victims' Forum, Guwahati has therefore appealed to civil society at large, print & electronic media and like minded organisation to come forward against such fraudulent practices.
In view of the above, we would be grateful if you may kindly initiate suitable remedial steps so that the common man is no longer exploited in violation of SBI Card.

Chandan Kakoti.
Convener
SBI Credit Card Victims' Forum, Guwahati, Assam

dear sir,
i am parminder singh. i am doing govt. jobs . i wants to know sbi credit card . some time before i have open our accounts in sbi . i have sbi debit card . i have transaction above 50000 /RS in our accounts. now i wants master card. my annual pay above 200000/rs .my mobile no is [protected]. and my emai id is
[protected]@rediffmail.com. so pls contact me

Sir,
Last November 2008 i got a call from bangalore Reg. SBI Credit Card. Said that "i will send one representative to your office and he will collect your details" same i given. they said card will come 15 days. now the date is december 17th still i have not received any card.
here i give my details - same i given to the representative (in chennai - alwarpet)
Name - Vadivelu K
Postal Address - 26, Ganesh Nagar
6th Streer
Arakkonam
Vellore District
Kindly look this matter seriously.
Rgds
Vadivelu

i received 4 calls from a call center for providing me a free sbi card for rail booking .they fixed my appointment with some executive who was to come to collect the required document need to get sbi card .but none came on fixed dates .they are wasting their own and my valuable time ...kcsethi [protected].

I apply today for sbi rail card when i got it?

helooo sir my name is vaibhav parashar from mumbai. i received 3 calls from a call center for providing me a free sbi card for rail booking...but than your side not reply to me ?? my no is [protected]

SBI Railcard people only make ads in IRCTC web site but don't do anything. Purposely they are delaying or not interested in issuing SBIRAILCARD. They are only making show and not seriously interested to serve their organisation or the public.

I had applied about 90 days before and after 45 days somebody phoned on this and afterward nothing.
Will it really take so much time if only they are serious in their business and profitability of their organisation.

Basically and seriously something is wrong with SBICARD setup itself and it is better that the SBIcard is once for all abolished.

Sbicard — renewed card not issued inspite of expiry of validity period

NAME: SSH RIZVI
CARD NO: [protected]
DATE OF EXPIRY: 04/2007
DOB: 01.04.1944
MOTHER'S NAME: SAMI-UN-NISA
CONTACT NO: [protected]

Sbicard — consignment not delivered

dear sir,

ihave been told by SBIcard customer center people that my card was despatched new card on 22nd oct 2008. but so far i didnot recieved it. i am trying to cantact your people on [protected]. but no body lifting the number. my con. number is [protected]. kindly do the needful.

withregards

shekar

dear sir,

SBI CARD NO. [protected]
NAME : K SIVA PRASAD
DATE OF BIRTH : 30/01/1967
VALID THROUGH : 10/06

THE ABOVE CARD IS NOT WORKING. i HAVE APPLIED FOR NEW CARD BUT THE SAME WAS REJECTED FOR THE REASON THAT CARD IS ALREADY IN EXISTENCE. I HAVE NOT RECEIVED ANY RENEWED CARD TILL DATE.

PLEASE LOOK INTO THE MATTER AND ACTIVATE MY OLD CARD OR ISSUE NEW RENEWED CARD.

THANKING YOU.

Hi,

My SBI credit card was despathed on 30th oct 2009. The ref. no. SB[protected] was given. But the consignment no. was not given. So, I am un able to track the status of the courier.

Kindly do the needful.

Regards,
Ramesh Ramasamy

I have credit card of SBI card number is [protected]. I have purchased some items on that on 2015. I have to pay settlement this card amount is 80523 in Dec 2015. But my financial issues problems I pay for 3 Emi on May 2016 amount is 40263 pay to SBI card. After me again resettlement request raise but last two months before collection department call Mr. Tushar, Says you can pay quickly 3000 rupees after I guarantee 101% your settlement is 30000 letters give you two months. I will pay 3000 rupees but after next 2 months. Now collection executive calls me, to pay amount in settlement 65000 I will tell this Mr. Tushar says all information but executive tell I know who is Tushar? SBI department given third party contract for collection department. Any buddies please guide me.

Thank you.
My mobile no = [protected].
Email Id = [protected]@gmail.com

have received sms from your SBI card department on 6th May,
2008 stating that my renewed SBI Card has been despatched
through Elbe Courier vide Ref.No. SB[protected]. I am yet to
receive the said card till date.

SBI Credit Card — NON RECEIPT OF RENEWAL CARD

My credit card is valid upto July, 2008.

I have received a SMS on 04.06.2008 stating that my renewed credit card has been despatched through ELBEE Courier and I will be receiving the same within 7 days. But 14 days have passed and still I am waiting to receive the renewed card.

I think that there was no need to SMS me about despatch details. I have four credit cards other than SBI. If you think that I am dependant upon SBI, you are mistaken.

request for sending pin & activation of card

I have received sms from your SBI card department on 24th February,
2011 stating that my renewed SBI Card has been despatched
through Express IT Courier vide Ref.No. SB[protected]. I am not yet to
receive the said card till date.
P.Ajith Kumar
Chennai
[protected]@yahoo.com
[protected]

SBI Master Card — Not received card But getting Bills

Sir I applied for a credit card I received only one card in my wife's name and only Though I gave lot of complaints since a year to[protected] I did not get any reply.Though I never used my wifes card I am getting Bills in my name.I request the concerned person to attend or I may have to take legal course.
Thanking you Dr Murali

Mastercard — pin pending

Respected sir/ madam,
I'm SOVAN DUTTA client of your STATE BANK OF INDIA (Durgapur, W.B) branch .bank code is 7337.i have given the application for ATM for the month of Nov'8 & received ATM card for the month of 23rd Dec'8 .But still now I don't received the pin . my card no is[protected] & A/C No is [protected]. So pls. read the problem & solve as soon as possible.

SOVAN DUTTA
A/C No-[protected]
Card No[protected] .

SBI — NON RECEIPT OF PASSPORT

I had submitted applications for issuance of passport of my wife " Seema Mishra" and daughter " Shreya Anurakti" on 12.02.09. Till date, i am getting the response while making online enquiry that their application are in process. I would request you to kindly look into it and expedite submission of the same.

Name File No.
Seema Mishra B005080
Shreya Anurakti B005090

yours,

rajesh k.mishra

Mastercard — not receiving in time

request you to please my send my monthly Hdfc credit card statement by post as well as by e-mail.
My HDFC Credit card no. [protected] valid up to 08/10

sir i have no found owan master card but i have pay rupies

For a long time my credit card has not been renewed. I too have forgotten my Card Number.

My address is

Babita Mahapatra
Xavier Institute of Management, Bhubaneswar

Suggest me further steps

SBI Credit Card — to renew credit card

My credit card no. is [protected] and the same has expired in Jan.2011. Hence I cannot make payment to credit card by net payment. Make necessary arrangements for renewal and also for making net payment.

R.SAMUEL RAJAN, 8/5B, 3RD STREET, LATHIF COLONY, ZAMIN PALLAVARAM, CHENNEI-600 043.
CELL;[protected]
LAND'[protected]

My name is Mani Khanuja
PHone: [protected]

I have a SBI GOLD Credit card which has expired on 11/11 and still have not got a new card.

I Have not received the renewed credit card inspite of repeated requiests.

The details beling

Name : Pradeep Joshi
Credit card no: [protected]
Card expired no 03/11

Cell no: [protected]
email: [protected]@gmail.com

My credit card no. is [protected] and the same has expired in 11/11.I have send you mail also.I need my new credit card to my new address.Make necessary arrangements for renewal of my new credit card.


Address:
R.Elangovan,
No.137 Satharaivethi,
2nd floor Opposite Srirangam Head Post Office,
Srirangam, Trichy-6.
Phone Number:[protected]

Sir,
I have not received the renewed credit cards due to change of my address. I have transferred from Visakhapatnam to

Kakinada. My Credit card Nos. [protected] (P.Pandurangarao) No. [protected] (Sree Devi-My Wife) may

please be sent to the following address. P.Pandurangarao, H.No.7-5-12, Flat No.FF1, 5th floor, Sri Sai datta Archad, Near Town

Railway Station, Ramaraopet, Kakinada (post), E.G.Dist, A.P. Pin-533 003. Cell No.[protected].

my credit card no [protected].
expiry date 03/2016
name on the card P JAMBU GOPAL
address f no 208,
alekhya residency,
new nallakunta, near veg market,
hyderabad 5000044.
ph no [protected].
email id . [protected]@gmail.com.

my renewed credit card has gone to my last official address, ie
dy manager, hyderabad main branch, pbd, sbi. bank street hyderabad 5000195.
i am a retired official wef 01/12/2013. the credit card could have gone back to the issuing authority.
pl arrage to forward the card to my present residential adreess

Following are the details of my SBI Credit Card :
Card No. - [protected]
Valid Upto - 03/2016

Mob No. - [protected]
Address - House no 6, 60 feet road, prashanthanagar Bangalore 560079

email id is [protected]@gmail.com

Due to oversight, I could not get my card renewed in time. You are requested to kindly renew my card at the earliest. Shall be grateful if the same is confirmed on phone. if any further details are required kindly contact me on phone.

My credit card number is [protected]

expiry date:03/16

r.V.Narasimha raju
h.No.12-2-416/32/1
ushodaya colony
gudimalkapur
hyderabad-500028
telangana
mobile no.[protected]
e mail address:rvn.[protected]@rediffmail.Com

i request you to renew the card and send it at the earliest.Please give reply at the earliest

My credit card number is [protected]
expiry date:03/16
yesterday Mr rahul kumar gupta with id no.034126 and mobile number.[protected] contacted me and has withdrawn rs 5000 from my debit card no.[protected] and withdrawn rs 12, 500 from my debit card no.[protected].i request you to pay the amounts into my accounts at the earliest.
My mobile number is [protected]

My e mail address is rvn.[protected]@rediffmail.com.i request you to process for new card and pay the amounts immediately

R.V.Narasimha Raju
H.no.12-2-416/32/1
ushodaya colony
gudimalkapur
hyderabad-500028
Telangana

MY CREDIT CARD NO.[protected] WAS EXPIRED ON DEC/2015 KINDLY RENEW IT MY EMAIL ID IS [protected]@yahoo.co.in Mobile no.[protected] and my mailing address is given below
HOUSE NO.76 K -BLOCK
LANE NO.04
MAJITHIA ENCLAVE
PATIALA (PUNJAB)
PIN CODE-147001

My SBI Credit card No. [protected] was Expired 03/2016. I have for gotten to renew the same in time.
So I request you to kindly renew the same and confirmed through this mail id as early

Address for Communication:
V.KANDASWAMI, B.E.,
No. 15. Indhira Nagar,
Periyakollapatty,
Gorimedu,
SALEM- 636008
Tamil No. [protected]

My credit card no.[protected] was blocked at my request since there was some fraud transactions taken place. My credit card renewal period is Jan, 2017. Please let me know to whom to approach and the procedure to be fallowed. My KYC norms have already been verified last week. Please let me know at the earliest.

my atm expired on feb 2017. please provide new atm card as soon as possible.

Atm card renewed but pin code not got from two months...

My atm expried on MAY2017.please provide new ATM card as soon as possible.
my contack no-[protected]
[protected]@gmail.com

Due to some unavoidable circumstances I am not utiling the card and the card deactivated. Now wish to activate ny card . Please advise the procedure ?

Due to some unavoidable circumstances I am not using the card and the card deactivated. Now wish to activate ny card . Please advise the procedure ?

my credit card is expired dec 2016. my amt is only below 200 rupees. i want to close this. how can i repay and close this card.

Details of my SBI Credi Card

Card No-[protected]
Valid Upto- 10/19
Mobile No-[protected]
Mail Id - [protected]@gmail.com
Home Address :- Cornelius Lakra, Vill- Birbiti Basti, P.O. Birpara, Dist -Alipurduar, State- West Bengal, Pin-735204

Request- My SBI Credit Card expiring on 10/19. You are requested to issue a replacement card.

To,

contact centre

On 26/12/08 I made an ATM withdrawal for Rs 5000/- after one unsucessful transaction through my ATM card bearing No xxxxxxxxxxxxx200095 from ATM out let Guwahati Airport under Guwahati Airport branch, Borjhar, Dist.Kamrup, Assam.while checking my passbook statement I found that Rs 5000/- deducted twice insted of once. That is total 10000/- deducted and unsuccessful transaction count although no transaction slip not out.
In this regard I submit an application and two page form provided by parent branch of account i.e. SBI Laithumukrah, Main Branch, Shillong in the middle of january 09 and also contact to SBI Guwahati Airport Branch but after a month the ammount not credited to my account.

KINDLY LOOK UPON THE MATTER FOR EARLY CREDIT OF THAT AMMOUNT PLEASE.
yours sincerely
Alamgir Hussain
A/c [protected]
(SBI LAITHUMUKRAH, SHILLONG)
35 BN BSF, MAWPAT SHILLONG, MEGHALAYA

Hi,

This is Rangaswamy R Employee of ABB Ltd bangalore, On 2nd may 2011 i made ATM transaction for 10000, but transaction was rejected but amount has been detected from my account xxxxx752298, i am calling customer care but there is no response, pls do the need ful


Thanking you

Rangaswamy R
[protected]
bangalore

Credit Card — Credit Card not issued yet

Hi ,
My reference number is 783936. I was promised to received card by 15-Dec-07.
I do not receive any communication on this yet.
Please update me on this.

Regards,
Nasim shekh
Contact me at [protected]

SBI/credit card. — non-issue credit card.

i applied for my sbi credit card and submitted the documents to the Executives stationed at NEREDMET CROSS ROAD Br in Dec 2007. For the next one month i was flooded with enquiry from their staffs identifying them as the responsible managers entrusted to cross check.
After appx two months i recd a tele call at my office telephone asking me to keep my identity card ready to receive the credit card . I admit despite being an army officer for a considerable period of time i could ill - afford such luxuries earler. I was glad.
The courier never found my address . he did not contact ever after . My complaint to their customaer care drew a black as there was no issue of such a credit card ever.
The bank manager shrugged from his renposibilty stating that the Executives was not their man and thay have no responsibility.
The agent i believe is satationed at some other br. i have got his mobil no . he had responded once stating he is enquiring .
WHo shall be responsible for the mess or it is intentional

SBI Credit Card — Insurance Docs Not Issued

18 months back I was requested to avil an insurance policy sposored by SBI CREDIT CARD [in the name of PROTECTION PLUS]which I agreed and still paying the policy premium.The grievance is even after several requests through phone and mail SBI Credit Card Division is not isssuing the documents regarding this policy.Every time I was answered 'you will get these documents within 3 days'.So I decided to complaint about t his in the Consumer Forum today.

I have not recieved Credit Card of HSBC bank but bill recived on mobil through SMS

Hi,

I have applied for SBI credit card since one month, but i have not received the card yet. Kindly let me know the status for the same.

Regards
Hrishikesh
SNO Card Application code:[protected]

SBI Credit Card — issuing of credit card

My self Aniruddha Roy, Address : Anupam Housing Estate, Block A, Flat 3, 5 no. Italgacha Road, Kolkata-700028, I' have a visa credit card of SBI, My validity period was 10/08.Rs.657/- creadit balance under this card infavour of mine. But till date you are not sending me / issuing me any new card. Inform me whether you are issuing me new card or not .If within seven days you are not informing me / issuing me cthe same visa credit card I'll take necessary actions against this type of neglegency /cheating.

Not yet received SBI Credit Card

i for got my cridit card no i have lost cridit card i want a new card to be issied ia giving my details here

1 . KAILASH NATH REDDY D.O B 15.06.1965. MAOTHER NAME SAROJINI. ADRESS

F61, BLOCK.4, MIG, 5TH PHASE, K P H B COLONY, HYDERABAD.
IF POSSIBLE PLEASE ISSUE A NEW CARD

KAILASH

COMPARED TO OTHER CARDS S B I IS BETTER

SBI Credit Card — not provide credit

sir in this regading i ragister more & more in banch and sbi helpline.
But i cann't find credit card and its detail that where is problem.
So sir i would request to you sir, please help

Hi,

I applied a credit card from SBI in the month of september. After all the necessary documentation and verification, I got a message from SBI saying I will not get a credit card as I am already a member of SBI credit card.

As a matter of fact, I used SBI card in the year Nov 2009 to Nov 2010. I already requested to close the account as it was linked to my fixed deposit.
I got a letter from SBI credit card dated 15/11/2010 from Amit Karla (Manager- Customer Services) stating that my account has been closed. The account number is[protected], details of fixed deposit TDR#[protected].

I got a written letter from SBI credit card that my application is rejected as I am already using a credit card and as per policy SBI cannot provide me with another credit card.

I called SBI customer services and got the information that I am not using any card and my previous account has been closed.

I was requested to apply again. After two months from the incident I applied again, application number#[protected], and guess what I got the same response saying that I am still a valued customer of SBI credit card and hence my application has been rejected as the bank cannot give me another credit card.

SBI is paying a prank with me. If the account has already been closed, how can I be still a customer of SBI credit card? This is totally fraud. Since Nov 2010, I did not make any transaction as the card is already been destroyed. If anyone someone can access the account then the next time SBI will send me a bill saying that I have to pay.

This is totally fraud and I want immeditate action to be taken against SBI. If all the documentations were correct then SBI should issue me a credit cartd as fast as possible and for this time I will not provide any documents.

I never espected this type of fraud from SBI credit card. I been a customer of HDFC credit card since 2 years and I never faced any challenges from it.

Hope to hear from SBI credit card with proper information.

Regards,
MD Arif
[protected]/ [protected]

Dear Arif,

We are looking into your concerns and will revert to you soon. Please bear with us in the interim period.

Thanks and Regards,
SBI card

Hi I had apllied for thrice sbi card from your credit card division always it was new process signing the application gving photos copy of documnets and photos etc but after lot efforts later one month iam getting message that Dear applicant, we regret to inform tha basis our sbi cards inernal policy, we are unable to issue a credit card to you at this time.one thing i want mention that iam not asking credit card its from your team is always calling me and distrubing me to apply from new process. i want to know why my application got rejected my no is[protected].my moblie no is[protected].please send me the message if you care for the people.

THIS COMMENT IS ABOUT HSBC PREMIUM CIRCLE OFFER WHERE THEY PROMISE TO GIVE YOU SOME WATCH OF RS. 4000/- ABSOLUTELY FREE ALONG WITH OTHER TALL CLAIMS. THIS WHOLE THING IS A COMPLETE FRAUD.

Dear All,
Today, I received an email from Heritage Group/Plat5 Consultancy in relation to my Ticket Bookings. I had already paid Rs. 6055 on 30th January, 2010 by debit of my credit card amount. At that time, I was promised to give a watch worth INR 4000/-, a two nights three days stay in some resorts which I choose from the list and to and fro air ticket to certain destination. At that time, I was not told any extra payments required to be done. However, when I got a reply for ticket booking Hyderabad-Delhi and Delhi-Hyderabad, I was told to email an authorization to Heritage Holidays to bill Rs 5, 640/- ( Rs 5, 640/- towards Airport Tax/Surcharges ) on my HSBC credit card.
I not only got a shock but almost fainted by looking at such a massive fraud.
I have replied them saying that I will not authorize them to debit my credit card account and not to proceed with the ticket booking. I am also contemplating to initiate legal actions against HSBC Bank, and Heritage Group.
I agree with the Complainant. The service is pathetic. The paltinum5 Premium offer of HSBC Bank Credit card offer is a fraudulent offer. They make so many tall promises when they call you up but when you get to know details, it will be too late as the options are very limited. In fact, regarding hotels and resorts, they say that it is 4 stars and 5 star but they are not. For example, recently, I stayed in a Resort called Logoa Azul in Goa on self expense which is one of the resorts selected under this programme of Premium offer. This resort is NOT a 4 star one. Rather, this is not a resort which deserves any star. Similarly, there are many conditions and terms and very stupid policies they have which makes the offer useless most of the time. Like, there are restrictions on utilization offer like some months depending on places are excluded during which you cannot utilize your voucher. Another funniest thing for example is you can fly Kolkata to Hyderabad and from Hyderabad to Kolkata, but you cannot fly Hyderabad to Kolkata and Kolkata to Hyderabad on which point I am still fighting with them.
The whole scheme looks like a scam orchestrated by HSBC Bank in connivance with some private company. I am soon lodging a complaint on this with HSBC Bank or its banking ombudsman and if no satisfactory reply is received, I am thinking to complain it to RBI. I am not sure and do not know if there will be anything positive, but I think we must try not to let this scam happen.
Another irritating aspect is their call center heritage. Most of the time, they do not receive the calls despite phone ringing, and ask in typical Hindi accent and in a very monotonous sound and frequently say 'Haan ji' in Hindi without anything caring about whether the person calling knows Hindi. While customer will be talking in English, they start immediately talking in Hindi, sometimes leaving the customers wondering what she is saying.
Another absolutely disgusting thing about them is that it looks they are shortage of men power or have been crowded with cheap labour in the markets who do not have enough energy to respond calls. Even when phones are ringing, no one picks up the phone and bothers to respond. It happens 9 out of 10 times and this will make a really frustrating experience to you.
We must protest against this corporate scam.

i'm also suffering from the same porblem, but i got welcome kit, wrist watch also i received which is not been working, terms and conditions also abnormal than what they said on call. That is better to cancel the card

I too have same problem. The welcome kit is delivered to my neighbour. I didn still open the kit. I didn get any reply to my written email complaint.In my last email i told them that i will payoff the remaining other outstanding and will not pay for privilage circle program.

I'm gonna leave it unpaid.

I was also getting repeated phone calls and today morning as I was totally busy I have given my consent. When I opened the web site in the afternoon I have seen the hardships faced by other card members. Immediately I have spoken to the office from where I have got the call and also their chennai telephone number and they said they cannot cancel the booking and once it is confirmed the amount will be debited to the account and told me to contact their customer care office. I spoke to Ms.Lalitha and she says to contact them once the amount is debited and they will cancel it after deducting a cancellation charge of Rs.1000/-. It is highly ridiculous and cheating by SBI.

"Privilege Circle offer" .Around Feb end 09 i got a call from a guy, he said that he is calling on be-half of SBI credit cards and i have been chosen for this offer. I didn't agreed for it since my card got expired on Dec 08 i was waiting for new cards, mean while i checked the information regarding the offer online i saw it can be canceled with some charges, since i was planning for vacation in hurry i didn't gone through the entire details terms & conditions.I thought since it is from SBI it must be a good.I received my card and then same call on March i agreed for the offer and i gave them my new address.I didn't get leave and was supposed to travel on site the following week.I called this number [protected]/52 which they gave after accepting the offer, i asked them to cancel the offer that lady told it can't be canceled i have to accept it.I got very angry i shouted at her if it can't be canceled then why they have not updated the same in online.Then i thought fight for this and go till consumer court if required.
For collecting some evidence, again i gone through the entire details including terms & conditions.The offer is just bull .My eyes caught this line
"cancellation of the offer can be done within 30 days of the date of booking on returning the untempered welcome kit" one more thing is this offer is not directly from SBI it is from a 3rd Party called Plat5 .I checked with SBI customer care guys from Chennai he told that it can be canceled but they are going to charge me 1000/- Rs as cancellation fee i asked him to put the cancellation request and go through the fee structure again which is 399 After that i got a call from PLAT5, a guy KARAN told me that it can't be canceled since the policy reflecting in online been changed on 19th and i have accepted the offer on 20th, i checked to which address they have sent the kit .They sent it to my old address i requested him to cancel the offer since they have sent it to wrong address, he rejected again .I called customer care immediately they again assured it can be canceled and wait for 48hrs i wanted this to be solved before they generate my next bill on 7th every month.I wrote a mail on 23th to [protected]@plat5.com no reply for 2 days then on 25th mailed to [protected]@plat5.com cc feedback.[protected]@ge.com and head.[protected]@ge.com there was no reply or call .On 26th i called to SBI customer care she said my request is being processed they will call me in 48hrs.On 28th of march finally SBI called and informed they have canceled the request and credited the amount 6100/- RS thanks to them.

So be careful before accepting any offers from 3rd parties.The same PLAT5 is tied up with many banks.Also don't forget to record all conversations with any bank people.

i'm also suffering from the same porblem, but i got welcome kit, wrist watch also i received which is not been working, terms and conditions also abnormal than what they said on call. That is better to cancel the card my account already debited for Rs.6000 plus. Kindly clarify how to cancel the offer.

Even I am facing the same problem . According to me SBI card is the worst among all the cards in market today. Same call and after some time when i approached them they said the scheme is expired. Please tell me also what are u guys planning to do. I will do the same thing. i have made the payment already. If there is any leagal procedure please let me know. I asked them if i can come to the office and talk personally for that too they say its against the policy. Please let me know is anyone from chennai facing the same problem.

Privilege Circle Offers — Cheating

I got a telephone call about Privilege Circle Offers from some agent and she informed me about the offer in very limited sentences at 18 .20 hrs on dated 18/11/2009 with promise that they will be contacted with in two /three days for further details. But at 18.29hrs on dated 18/11/2009, they again phoned and insisted to press the one digit. They got success and trapped me. I want to say that I don’t want this offer. Please do not accept the request as well as not to dispatch the offer vouchers. I will not be paid any amount against this offer. T


R,L.Uniyal 18/11/2009

I am facing the same problem .Same call and after some time when I approached them they said the scheme date is expired. Now I have paid all the money that becomes wastage of my money. My voucher number is 6629811.

Please let me know is anyone facing the same problem and can help me to recover the loosed money. Now I am planning to close SBI CARD due to such type of loosed which cannot be bearable.

MOSTLY ALL CREDIT CARD MAKER CHEATER. I WANT CANCELED PRIVILAGE OFFER AND I CALL TO PRIVILAGE CENTRE AND TALK WITH RENU NAD INFORM FOR CANCELED OFFER ON DATE[protected] AS PER TERM 30 DAYS NO MORE THAN BOOKING DATE[protected] BUT SHE NOT ACCEPT CANCELLATION BUT I CLEAR FOR CANCELLATION FOR OFFER AND I WILL BE PAY RS.399/- CANCELLATION CHARGE. I SENT MAIL TO SBI ON DATED[protected]. THESE PEOPLE MAKE FOOL TO CUSTOMER "SOME TIME SAY OFFER DISPATCHED AND JUST WITHIN 1 MINUTE CHANGE OFFER IN PROCESS" TAKE MORE 10-12 DAYS. IF ANY ANOTHER WAY FOR CANCELLATION OF OFFER

I too got call from SBI & I SAID yes for offer. After reading the above i feeling lucky that nothing such happen to me. I receievd benefeits from SBI. I booked a flight & paid just taxes, no base fair & also got extra points on my SBI card. I am old & happy customer that bank giving such good offers.

Nobody has written about redumption of sbi privelege if available. I could rather use the money for my M.SC admission and hostel instead of staying for 3 days 2 nights free on sbi card privelege and paying other taxes which might be to much since the heritage group of hotels nominated are 5 star hotels and could charge more as service tax and others taxes. Whats the benefit then. Kindly post your suggestions at the email address registered as a friend and guide.P.M. Dongre.

Any one can tell me how will the hotel charges be for 3 days 2 nights if he has availed the offer. Heritage hotels are costly could any one can afford. Dongre P.M.

Hello,

i have seen the complaints made by the customers, and every bodies experience is bad. Now I am thinking what to do? becuse you said that Tax will bared by us where as the customers says the tax it self is huge.

so, please clearly explain me once again to go with the offer or not

PLEASE REPLY TO MY MAIL ID ATLEST.

i'm also suffering from the same porblem, but i got welcome kit, wrist watch also i received which is not been working, terms and conditions also abnormal than what they said on call. That is better to cancel the card my account already debited for Rs.6000 plus. Kindly clarify how to cancel the offer.

sbi card authorities,

Hallo,

Sbi is a biggest public undertaking and a scheduled bank in india having very good image from general public.In such situations how the senior officers and executives of the bank are acting like dumb and deft without any prompt curative actions towards complaints of the customers since so many years.It is very disgraceful on part of the management of the sbi when the customers are requesting for cancellations of the previlage circle offer after finding it to be a big fraud. you people should not allow such companies to avail credit card amount using your sbi bank name.They are fully using sbi bank's name and telling that they are on behalf of sbi
and trying to convince the customers to give the consent which is absolutely a big fraud.so you pl take action to stop from such fraud games forthwith.

Sbicard — REQUEST FOR REVERSAL OF PRIVILEGE CIRCLE FEE

Dear Sir,

I beg to state that I am a SBI card([protected]) holder at least for last 10 years.I am using my cards regularly and
there has never been a default in my payment.You are giving me credit and I am paying interest at the
rate you charge it.
In the first week of August I received several calls from your Delhi office informing that I have been selected as your Privileged customer and you offered me some lucrative holiday packages and some
costly gifts.Unfortunately your representatives were able to convince me, rather victimised me and I accepted the offer.At the same time I was told that ,I may cancel the offer after getting and reading the materials I would receive in due course.
As per your information all our discussions were recorded in your voice recorder.
On your final call in this matter I was informed that I would be debited a sum of Rs,6067/-in my card account and within 15 days of this debit,and the date is 11.08.2009 as per my credit card statement
dated 23.08.2009.Surprising to, say till date I have not received any materials from your end and not
even a single phone call .
First I called within 15 days and was informed that I will receive the materials within a week.
Second I called on 22nd or 23rd of Sep 2009 and I was directed by your representative to call after
24 hours without stating any specific information on this matter.
I am working in a reputed institution in an executive post,I forgot to call after 24 hours and later I got busy with Puja Festival in my state.
Third I called on your help line on 08.09.2009 and I was informed that my kit has been returned on 11.09.2009 by Blue Dart Courier and I was offered a re dispatch of my kit,very obviously I was annoyed and requested to cancel the offer and to reverse
the amount debited for this purpose.
But your representative said that this cannot be cancelled as the period of 30 days for cancellation is over as per the Rules and Regulations stipulated, which made me spell bound.
Now I want to ask you few questions:
1.When at the time of offering your representatives can call me several times then why there was not a single phone call after the kit got returned.
2.When the communication system is so easy then a courier company like Blue Dart has not made a single phone call when they
were unable to find the location of my house.(though my mother was there all the time and she only accepts the monthly statements regularly),ridiculously your representative stated that the courier company could not contact me due to network problem.
3.If your rules desist you to reverse the amount then where was your rule when I did not receive the Kit within 15 days of debiting my account (the date of return is enough to prove that) and where is your rule when you are charging me interest on the amount but I am not enjoying the benefit out of that as per your commitment.
When after the discussion I told your representative that I will complain to your Grievance Redressal he replied that it would not
help me in any way as the reply would be the same.Then my question is :
4.Is your Customer Grievance Redressal is a mockery.
So I request you to Cancel the deal and reverse my amount with interest within 24 hours or I will stop making my monthly payments next month onwards.I have consulted my lawyer,and I am ready to face any consequences coming out of this as
a genuine customer.
Your early action will be solicited.

With regards,

Bhaskar Maitra
DOB:14.10.1966

the sbi cars should not cheat us like this
DOB[protected]

I, Ruchira Ghormare SBI A/C NO: [protected], CARD NO:[protected] issued by Ambazari branch(NAGPUR) have lost my DEBIT(ATM) card on 20.12.2008.KINDLY BLOCK THE CARD
TRANSACTION immediately

i m lost my debit card please block it.
A/c no. [protected]
Card no.[protected]
i have request to you plz block it

IN 04-02-09 AT 9.30 MY ATM CARD STOLEN

I m lost my debit card please block it.
A/c no. [protected]
Card no. ***************7521
i have request to you plz block it
IN 04-02-09 AT 9.30 MY ATM CARD STOLEN

I m lost my debit card please block it.
A/c no. [protected]
Card no. ***************7521
i have request to you plz block it
IN 04-02-09 AT 9.30 MY ATM CARD STOLEN

i m lost my debit card on February 14th please block it

josith james

A/c no. [protected]

sir i lost my debit card account no [protected] in 22nd appril 2009.please block it.
thank you
sapam bhumeshwor

stolen

Ac Holder Name: Kamini Nigam
Ac# [protected]
Branch: P Road, Kanpur

I have lost my ATM card having my A/C no. [protected] .Branch hazira surat

sir i lost my debit card account no [protected] .please block it.
thank you
GeorgeLaltinkhum khaute

I have lost my Atm card. I dont know the Atm card no. But I know my account number. So how can i block the card and issue a nw one. Plz help me.

Dear sir

while coming from Guwahati my purse along with sbi atm is stolen by the thief
therefore I would like to block my card My sbi account no is [protected] Gangtok tadong branch

sir
ive lost my sbi credit card om 4th nov 2010.

card holder name: M.Jeevan
Please block it

State bank of India(Debit Card) — To block the lost Debit card

Dear Sir

During my train journey ,my SBI debit card got lost on 20/02/2011.So kindly block the Debit card to avoid its missuse.



Regards
Jayadev Behera
P N:[protected]

Dear sir,

I lost my sbi atm card, please block my card. my A/c no. is [protected]

jyoti singh rathore