State Bank of India [SBI] Complaints & Reviews

My revised pension was fixed wrongly and credited less pension and arrears in to my SB account No.[protected] at SBI Rajajinagar 5th Block Branch, Rajajinagar Bangalore-560010.I have given written complaints to my Branch Manager on 3rd Nov, 2008 and 8th Jan, 2009 giving full personal detail required for for refixing the pension as per Govt.letter No.38/37/08-P7PW9A0.pt.1 dated 14 th October, 2008. In spite of my repeated request with local Branch, there is no positive returns except forwarding my letters to the central Pension cell, As such we are not able to approach the central pension cell directly as we cannot by pass the local branch autorities who are really helpless in this regard.May I request your good office to take up the grivence with the concerned authorities for speedy settlement in fixation of revised pension as per above referred Govt.letter.

Dear,
Sir/Madam,
This is to inform you that my atm/debit card had been misused by somebody about seven months ago while I was in malaysia and no action what so ever has been taken by the bank.

I have my account in state bank of india, Malad west branch, mumbai 400 064.

Iam a seaman and work offshore.
I was on my regular work trip and was offshore when my father fell seriously ill.
My wife went to the bank to withdraw some money to admit my father to the hospital, but she found out that there was no balance in my account.
She immediately phoned me up on my ship by the satellite phone many times to find out if I had been useing the atm card to withdraw money, and I told her that I havent used it at all since I was at sea and not in contact with the main land.

She then contact the bank and informed them about what was happening and blocked the card but till then my bank balance hab already come to zero.

After that she went to the bank several times and gave a written complain about thematter, but the bank refused to take any complain and the manager on duty Mr xyz told her that she has to lodge a complain with the local police station and my wife did so.But the police told her that it was not ours but the banks duty to lodge a complain.

The bank has till date not lodged a complain nor taken any action against my matter.

My wife has been running up and down daily to the bank and on the other side to the hospital to look after my father since he was very serious but the bank had not been co operating nor supporting her.They told her that she has to wait till I come back and I have to go personally to the bank since it was my own atm card.

After I returned back home I too went immediately to the bank and spoke to the bank officals.
They assured me that my matter would be surely solved but I will have to wait for som e time.
Within a few days my father also expired and I was still running to the bank to get my problem solved and to get my money back.

25/07/08. It was now time up for me to get back to my duty again so I went to the bank again as usual before going back to work and the managers xyz and Mr abc assured me that I go back to work and by the time I come back my problem would be definatly solved.

1/10/08 After coming back home from my trip I immediately went to the bank to find out what was happening regarding my matter and this time they came out with a very different strange idea.They again did not cooperate and told me that I have to file a police complain in malaysia where the card had been misused., which was very rediculous.

After sleeping for seven months and not doing anything they now want me to go to malaysia and make a police complain.
I told them that I would do so but the bank would have to pay for all my expenses and they refused to do so..

It is so common that all banks all over the world are responsible if any body misuses their customers money or atm card or credit card and they are supposed to solve this matter themselves and give justice to their customers.

In my case when I had my atm card with me and my card was not even lost or stolen but then too why is my bank not been able to solve my problem and get my money back,

I am a normal service man and not a business man and would like to get my hard earned money back., along with all other expenses incurred for running around for such a longtime because of the banks neglegance.

I hereby request you to kindly look into the matter and do the needful at the earliest.

Awaiting your earliest reply,
Thanking you,
Yours truly,

LENNY LOBO.

Some one had used my sbi atm card while the card was with me which is called hacking robbery stealing or whatever and which is quite common now a days..I have lost quite an amount of money and have been running to the bank regularly to get my problem solved being a service man.The bank managers only kept delaying and promising me that your problem will be solved and not to worry.Now after about waisting time for about seven months they say that nothing can be done.
Please let me know what can be done and how can I get my problem solved at the earliest.

i am traying to irctc railway reservation for atm and received message invalid brand

i Jakeer Hussain customer of the State Bank of India of Nizampatnam Branch, Guntur Dist, Andhra Pradesh...
i have applied for the atm for two times i have applied it on the 24th of the November 2008 i have not received the atm yet sir please verify it and send the atm for the below addres...
Jakeer Hussain Mahammad,
c/o Abdul Subhani,
Near State Bank of India,
Near Old Post Office,
Nizampatnam(post)
Guntur(Dist)-522314
Andhra Pradesh

I have opened SBI A/c on Nov 2008 I have recevied my ATM Card but I have to recevied my PIN number .

My A/c number : [protected]

SBI Cash Plus Card no : [protected] 099

A/c Opened in Thirupalapandal Baranch

Mobile number : [protected]

My email id : [protected]@gmail.com or [protected]@gmail.com


Please help me regarding this matter . i dont know whom to contact and where to contact regarding the PIN Number

I am unable to book the train ticket through internet/IRCTC as I get the massage that your banker has not authrized the transaction. Contacted the Llocal SBI Branch but they are unable to reply/solve the problem

Sir,
I wanted to send money to my son at one of the branch of State Bank of India at Calicut from SBI, I.I.T-Powai. The problem is that we have to stand in a queue outside the bank like people standing in line for paying electricity bills. After waiting for more than one or two hours, we get entry to this special bank. Once inside, you feel really disgusted the way they work. It is indeed a pity that a Bank in the premises of a prestigious Institution, is practicing too primitive business techniques ! It is indeed pity that the public is silently obeying the dictates of lethargic Bank staff !

My name is Harish Kumar and my saving account no. is [protected].
I applied For New card .One month has passed but still I did not get it.
Please Let me know wat is the reason behind this.

Sir

Mrs.Neelima Ramesh Bendre C-1002, Laxmi Vilas
Mr. Ramesh Jagannath Bendre Mukund Nagar, Pune
Tel.: [protected] 411037, Maharashtra
Mobile: [protected] India
Date: 15/12/2008, 29 jan 09
To
The Manager
State Bank of India
Market Yard Branch, Pune
411037
Sir
I retired from Electronics Division, Bhabha Atomic Research Center, Mumbai, Department of Atomic Energy, Central Government on Superannuation on 31 August 1996.
1. Name: - Ramesh Jagannath Bendre
2. BARC CC No.: - G/301/179
3. PPO No.:[protected] dated 25 July 1996
4. Address: - C-1002, Laxmi Vilas, Mukund Nagar, Pune 411037
5. Pension Account: -[protected]-6, State Bank of India, Market Yard Branch, Pune 411037
I have received pension of Rs. 13360 monthly i.e. on
30 July 08,
29 August 08,
28 September 08,
27 October 08, and
28 November 08
29 dec.08
29 Jan.09
I have not received revised pension and pension arrears as per 6th pay commission till date. I shall be thankful if you could find and sort out the problem.
Regards
Truly Yours

Ramesh Bendre

Res Sir:
I need my passbook and chekbook &Replace the ATM Debit card

TO,
THE SBI


SUB: please issue my ATM / Debit card PIN number.


Dear Sir,

This is S.Gouri Shankar A/C no:[protected] CARD NO:[protected]
SBI BRANCH: 02795

Sir thanks for issuing ATM/Debit card which i received few days back i.e.: on DEC 2008
But till now I dint get my PIN Number. Several times I visited the bank where I open my account every time bank employee” say your PIN number not allotted yet”. This is what I am getting service from your SBI. So please kindly issue my PIN number as soon as possible

Thanking you sir
With regards
S.Gouri Shankar

Dear Sir,
I Mr Atul K Sontakke working as "Sr Analyst" in a oil sector company(BPCL) wants to make a complaint against Deals 4 all, SBI cerdit card consumer offers.
I had ordered for a Aqua Duel Sim mobile as per the brouchur 2008.in a first week of Jan 2009 for amount of Rs 3150/-.As per the ordered they had sent me the delevery on 24/01/2009, while opening the parcel I shocked to see the mobile phone, because i have not received my ordered product, they had sent me wrong product of same company.immidietly i phoned their customer care no[protected] and talked with Mr James regarding the problem, but he was unable to understand and saying me that we had sent you the product as per your ordered, i discussed with him around one hour then he replied that the product they had sent having the same features and same price.so you pls use it.
on this conversation i told him that, " boss" pls send me the only those product that i want, then he says that he will call me on 26/01/2009, on 27/01/2009 i phoned him then against he says that wait for two days, it means that he is deleberately doing late .
So pls help me in this matter to solve this problem,
Expecting your positive reply,
Regards,
Atul K Sontakke
Sr Analyst
B.P.C.L
[protected]

Dear Sir/Madam,


This is Prashant Achari, Having SBI Credit Card No [protected].

Sorry to inform you that I'm highly dissatisfied with the SBI Credit Card service.8 months back i got approved pre-approved loan of amount 41, 000 and after that i closed the loan with correct procedure by calling to the customer care people. In reply i made the payment of Rs 26757.00 as suggested by the customer care people.

After that every month I'm getting some false statement to make the payment.
When i called regarding this, i got message from the customer care people that no need to make the payment, since FCR process takes time close my loan account.
This happened for verymonth and im getting the same statement from the customer care people, that no need to make the payemnet.
Really I'm frustrated of your service(Being known Good service).

In December again i called to the customer care regarding due amount.They discussed with the higher people and next day they called me and informed that next month bill onwards it will reflect on your card statemnt that my due is Rs 0.00.

Even i made Rs 451.13 on 21-january 2009.(This also informed by customer care people dated 21-Jan-2009 that you have only this amount to pay and within 72 hours of working it will show on your account)

After 6 day i checked in online statement, Still it is showing Rs 1, 348.46. due


Who is responsible for this? Whom should i contact for Credit card cheating? Is the the way of cheating the customer, being known good bank?.

Dear Sir,

I have opened an saving account on 08-08-08 with your Muniguda(Rayagada- Orissa) Branch. Branch code is 3381.
Not yet got my ATM card instead of repeated follow up with Branch. Today they have giveen me telephone no.[protected] to direct follow up the same, But I unable to got it connected.
Please look into the matter.

Regards,

Kajol Batabyal.

STATUS OF SBI CHEQUE 502061 DATED 30 SEP 08, 502062 DATED 30 SEP 08. AND 502109 DATED 10 NOV 08, DEPOSITED IN ICICI BANK (DROP BOX) ON 08/12/08

I have appealed to sbi card several times for canceling my card as well as the additional one as i don't want to hold it anymore but to my utter disappointment the advice was not carried out although I received verbal confirmation on phone. As far as I remember I sent my last email on 14th October 2008 and received a subsequent reply on 18th October 2008 and aftermath the call on mobile with the assurance of closing the card. Once more I categorically advice the SBI CARD to close the sbi card account without asking for any further consideration in this regard and send me an advice of confirmation immediately.
Unless SBI CARD closes the card immediately I have to take up the matter with appropriate authority.
The sbi card number of mine is [protected].

I am having a SBI Credit Card in the name of Raja Das, DOB - 09.07.1974. As per the discussion with Mr. Ramesh Mishra at Kolkata Call Centre on 10.12.2008, I was told that my Total Outstanding Amount as on 10.12.2008 was Rs.16, 061=00 with the following break-up :-

Total Outstanding - Rs. 15, 680=00
Other Charges - Rs. 381=00 ( 3% Cancellation Charges + 12.36% Govt. Service Tax etc)

The Reference No.[protected], dated 10.12.2008 was given against the above foreclosure & I was advised that the above amount will be valid for next 5 Days, within which if I pay Rs. 16, 061=00, my entire outstanding amount will get settled.

I had already paid Rs. 16, 061=00 through Cheque No.- 315124, dated 13.12.2008, which is also reflecting in the Credit Card Statement dated 01.01.2009, but to my biggest surprise I found that the said statement is still showing an outstanding amount of Rs. 8, 290=00.

May I now request you to look into the matter at your end at the earliest, because I am feeling cheated by such an act, which I deeply regret to inform.