State Bank of India [SBI] Complaints & Reviews

Dear Sir,

I am a customer of SBI, Ranipet-2262.I am working in ONE OF THE PRIVATE CONCERN IN Ranipet . I have a salary account in the above said branch .My Acc No.is [protected].I have applied for ATM card before 8 months .I have paid Rs.220 for this process .But I didn't receive any feed back from bank .They didn't respond properly .How should I believe that SBI is customer friendly bank .I have registered an online customer complaint .The cc no is[protected].kindly FORWARD my compliant and do the needful.



Best Regards
J.Baskar.( [protected] ), VELLORE -632001

I have sumbited my old damaged ATM card in November ' 08 to the branch, and have not received the new card yet. When enquired several times at the branch each time they reply saying that they have no idea why its taking time and are not responsible for the delay. Its been 4 months that I am getting the same reply.

My bank branch is Panjim-Goa, near hotel Mandovi.

Please help me out with this issue.

on 30 jul 2008 i had done some shopping at united colours of benetton phase 7 mohali worth Rs 825/-.
my card no is[protected]. the crad was swiped twice and the machine gave errorand the bill didnot come out. the money was paid in cash to the shopkeeper.the amount got deducted from my saving a/c no[protected] home br at jalandhar cantt. i had approached the bankers and sent the letter also but no action has been taken till date. thhe shop owner has also given aletter from his bankers stating that amt of Rs 825 has not been credited into their a/c. request pl help or guide necy action to be taken.thanking in anticipation. kushal dev singh

hi myself smita vasudev...
i have received my roll no and place of exam on my mail id.
but dnt received my admit card..
can u plz tel me that can i take the print out of that mail??
pleas reply as soon as possible

Hi,

I have taken balance transfer request for Rs.10, 000 18 months ago. After 10 days I cancelled the request. But still the SBI has charged that amount in next month statement.I have complained about this issue to customer care several times and cancelled the card by sending the card to SBI credit cards division DELHI.

But still i am getting frustation calls asking me to pay Rs.19, 000(by adding interest and late payment fees). Can anyone help me how to get rid of these problem

Thanks in advance,
chowdary

I have been trying for last one week, to log in with the user name and password given by SBI. It was working when I received 3 years back and I was using it. Then after a long gap of 2.5 years, I once again tried the OnlineSBI.com, that time I was facing the problem.

I contacted the respective officer in the branch, he told that, you try with your password, it will work. Even now it is not working.

If I want...

Sir,
My self Mukesh Singh having an account in SBI, Rajgangpur dist- sundergarh, Orissa. From last 15 to 20 days your all ATM counter between rourkela to rajgangpur are not working properly either some time there is no money and most of the time Your ATM card reader is not reading the card, all your customer are in deep trouble, due to this reason i have to withdraw my money from some other ATM counters for which i have to pay Rs.20/- per trancation as transcation charges to other bank.

hope you find this matter to serious & will try ro rectfiy the problem as quickly as possible.

Regards,
Mukesh Singh

Debit against non payment
Sir,

I would like to bring to your kind notice that I am having a savings bank account with State Bank of India, Nanganallur (SB Account No. [protected]). I used my ATM card No.[protected] for withdrawing money of Rs.10, 000 at Union Bank of India, Nanganallur ATM on 15.11.2008. As the transaction could not be processed, I have received a message stating that “ transaction was...

SBI comits to open free demat a/c but but accual demate opening charge is almost 5400/- rs.
you have to open mahabachat account of rs. 5000/- + demat maintaince charge : 400 in advance

Respected sir,
I have not get the call letter of clerickal examination2009. but in my mail box i have get an email that if i receive a duplicate call letter from the advertisement given in my mail box i can able to write the exam. could you help me and tell me the proceedure to get my duplicate call letter for the examination, my registration no: 520640b



By,
FREDDY JOSE

I have surrenderd my card 3yrs ago but still receive mobile message for bill.

SBI Bank Complaints - Problem at ATM Withdrawal-Irresponsibility of BANK

SBI Bank



Problem at ATM Withdrawal-Irresponsibility of BANK
Dear Sir,


This is Dhirajlal L. Dangrecha, having a/c [protected] with SBI, BHAVNAGAR, GUJARAT. My account has been debited by Rs. 5000=00 two times when I tried to make transaction on[protected] at different ATM, (Ram mantra mandi, Sardar nagar, Vaghavadi road and Ghogha circle, Bhavnagar). during the transaction I had not recieve the money and the slips for the transactions. for that I had already made a complaint regarding this issue to the home brach Bank, Bank in which the ATM falls and the Head office of the SBI(Vidyanagar Branch) at Bhavnagar(Gujarat). But the people are not responding in the correct way. They always saying 'report is not prepared' But how many days did a bank take to prepare or receive the report. till to day my money is not credited in my bank account
Please resolve the problem as early as possible. Do need ful in this matter.

Sir
I Used my sbi atm card ( No[protected]and my sbi account no.[protected] in ICICI Bank ATM DWARKA SECTOR-7 TIME 11:26 ATM ID S1CN2666 in 21 feb 2009 for withdrawl 500/- but the above atm show response code 072%UNABLE TO PROCESS the TXN NO: 4838 and after I check the ATM CARD IN SBI ATM MINISTATEMENT SHOW RS. 520/- DEBITED IN MY SBI A/C .

PLEASE CHECK THE ERROR AND RECREDIT THE 520/- IN MY A/C PLEASE .

BY

SUNIL KUMAR P.K.

I, Neeraj Verma, 24 yrs old, one of the customer of state bank of india in Baraula branch (bank code-5411), Sec- 41, l have given an application for using the net banking facility for my account in sbi on 04/02/2008, but till today(i.e. 21/02/2008), I cannot access or i can not log on my net banking facility, , , , after 7 days I have met with branch officer mr. Shrivastav, and he told me that it will activate with in 24 hrs, I try to log on after 2 days but no solution found then i called to same officer but he also did not know what's the reason behind it, he told me like that but he told me like that with respect, , , my internet banking kit number is:"[protected]", packet no:"56249", circle code: "04", and the serial no: "80" and also my internet banking user id is:"13158957" which sbi given me that day, , , , so, , , if the state bank of india will solve this problem and help me to access or to log on my net banking facility within 2/3 days, then I am highly obliged and greatly thankful.




Thanks.
With Regards,
Neeraj Verma
Noida (UP)

I am Rajagopalan from Salem Tamilnadu.You are frequently sending the sms to my cell phone no [protected].I got sbicredit card two years back, but even I have not accuate the card .I dont no
how you are sending the statement to my phne number.Please do not send any statement to my mobile.

Thanking You
R Rajagopalan
C10/30 Mohan Nagar
Salem- 636030
Tamilnadu

Dear Sir,

Recently I received the credit card statement from SBI and was shocked to note that the bank has charged me Annual Fees of Rs. 750 + Service tax. This is totally unjust as, at the time of applying this card I had repeatedly took assurance from the sales executive that this is a life time free card.

I hold this card for more than 2 years now and last year around same time they had charged me this fees after I contacted the customer service center they had regreted for having committed the mistake of charging me wrongly and reversed the same.

But now I don't understand why they are hesitating to act promptly. Even a bank like SBI has got into the bandwagon of fooling customers on their way.

Having been on of India's oldest banks it is shamful of the bank to resort to these cheap methods to increase their revenues. The act of SBI should be condemned and hope the bank top brass are aware of such illegal activities.

Regards,

Suraj

VASHI
12/02/2009
Dear Sir,

I Pramod KR Malhotra age 50 years is resident of Navi Mumbai. I had applied for a credit card of SBI during the month of Dec-2006. I was issued a credit card bearing no [protected] & my account no is [protected].

During the first three months, I have used the card five times, out of which one’s I have used for booking air ticket from MUMBAI TO NEW DELHI for three persons. Due to some personal reason I have cancelled one ticket out of three. As the ticket was booked through credit card, the airlines told me that the amount of cancellation will be credited to my card account.
After this incident I realized that I should get the account statement on monthly basis, which they were not sending. I called to credit card deptt of SBI-Mumbai but ever time they made false promises of sending account statement.

On 3rd of ever month I use to get phone calls, were they only ask for the amounts of different heads. Never they have asked for the principal amount, even they do not inform the balance debit amount. Initially we paid the amount when ever the asked for it, but they have never sent the account statement. Finally in the month of Nov 2007, I decided to cancel my card for which I asked for my final account. They told me that the card will be cancelled after the debit amount of Rs 780/- will be cleared. On their request I paid the amount in the month of Dec-2007.

I was shocked when again I received a phone call in the month of Jan 2008, asking for the balance amount, sir here I want to draw your kind attention on following details:-

SNO CARD USED FOR AMOUNT AMOUNT PAID TO SBI DATEOF PAYMENT
1 SUPER MARKET BILL Rs 2140-00
2 AIR TIKET Rs 6900-00 Rs[protected]/03/2007
3 SUPER MARKET BILL Rs 1775-00 Rs[protected]/05/2007
4 PURCHASE CLOTHS Rs 925-00 Rs 680-00 29/08/2007
5 SUPER MARKET BILL Rs 1915-00 Rs 780-00 07/12/2007

TOTAL Rs 13, 655-00 Rs 13.160-00

Sir, now they are demanding for Rs 14, 000/-, the payment was done in time and on their request, how a balance amount of Rs 495/- has become Rs 14, 000/- . I even talk to a senior person in New Delhi and asked for the statement. Sir, you too will be shocked to know that the card was issued in Jan 2007 and the statement sent to me is from 3RD Jan 2004.According to the statement ever month they are charging Rs 600/- in different heads, I want to ask that from whom the got the permission to charge for so called insurance charges, finance charges, administration charges and so on.

Sir they are harassing me by making calls in odd timings plus they are sending sms which read as “YOUR STATEMENT DT 10 DEC 2008 HAS BEEN DISPACHED TOTAL O/S AMOUNT OF RS 14288-78 OR MINIMUM AMOUNT OF RS 3988-35 IS PAYABLE. Never they posted the statements.

Recently I have received a lawyer notice for the balance payment, the notice was received by my mother, she is the patient of sugar & blood pressure, after knowing about the notice she became upset and was uncomfortable for one week. What kind of harassment they are giving to me. Last week I received a call person introduce himself as a lawyer from Bandra Court and informed me that SBI has registered a case, hearing this my mother fainted and she was admitted to the hospital.

Sir, through this letter I request you to please register a case, of harassment against STATE BANK OF INDIA and if I lose my mother I am not going to spare them at any cost. I am planning to give this case to media too, so that people should know about the facts. Now I have understood why everyday I get number of calls from different banks regarding credit cards.

Sir, please help me, in bring me out of this WELL PLANNED FRAUD SYSTEM OF CREDIT – CARDS.

Thanking you,



PRAMOD KR MALHOTRA
FLAT NO-04, PLOT NO-223,
ARIHANT APPTT, SEC-28,
VASHI, NAVI MUMBAI.

With reference to your statements, i wish to inform that my payments due date is last day of the month or first day of subsequent month, accordingly i am regularly paying the dues. But you are charging Rs:392.84 as Late Fee every month. That itself accumulated a huge amount till now, please verify and made reversal for the said late fee.

Further i wish to state that every month you charging interest charges for purchases, but i have not made any purchase by using the SBI card the interest amount itself also accumulated as a huge amount. I request you to please verify and made reversals for the same.

I am a SBI Life Time Free Credit Card Holder, holding the card for the Past 5 Years and you have not collected any Annual Fee from me, i don't know why you are charged me the Annual Fee Rs:841.30
at time of joining in form itself you mentioned free Annual fee. So, i request you to please verify your previous records and made necessary reversals entries.

Also you have charged a sum of Rs:1867.70 towards "Cheque No:645386 unpaid Mis-Posting Dr". This also a wrong entry made in your statement dated 11.12.06. Please verify and made sufficient reversal entries.

And i also want to state that i am a Retired Government Gazated Rank Officer. Everyday i am getting phone calls from SBI Credit Card Agencies peoples talking indicipline and using wrong word and also the same agency peoples coming and disturbing me weekly once. Keeping all mistakes in your side, and disturbing me for past 1 and 1/2 years this makes my health physicaly & Mentaly weakining and also you should remember i am a SENIOR CITIZEN, because of you i am not able to concentrate my regular activities.

Also i am not willing to continue as a SBI CARD Holder further and please cancel my card No:
[protected] immediately.

Thanks & Regards,

G.PALANI.

After my numerous personal visit, which does not received ATM Card.
I had been damage my atm card since 4 months, I had fill new atm card form before 4 months, but that time i can't received my atm card. without atm card i face many problem, I am requesting many time to SBI Employee fro issuing my new atm card, but they are zero result

I know that SBI provided largest Service of Atm & many other
I requested your good self to please issue my new Atm Card. My SBI Saving A/c No. is .[protected]

I shall be highly obliged
Thanking you

Sir,

Since last 3 months I am not receving monthly statement.

Last month when I registered for online statement I found dues worth Rs 3970.This amount is the premium amount of SBI CARDS- ROYAL SUNDARAM MEDISAFE POLICY.I have not opted & not intrested for this policy this year.So please cancel the outstanging amount on my account of Rs 4508.81 which includes penalty & administration charges.

Regards,

S.V.SHAH