[Resolved]  State Bank Of India — Demanding fd for allotment of safe lockers

Sub: Allotment of Safe Deposit Lockers at SBI, Warasiguda Br. Secunderabad-reg.

A new branch was opened three months back at Warasiguda, Secunderabad. Lockers are under construction. The manager is very rude in answering for any queries requested by the public. In respect of opening of accounts / getting lockers. The manager is demanding 2 - 3 lakhs FD for smaller locker and 5 Lakhs for big size locker. Though deposited the said amount as FD, there is no guarantee of get alloted a locker. If the members are in waiting, it should be declared as waiting (No. to be alloted). Board should display - No lockers ar available. The members who are interested to take the lockers are to be noted in a register and should be alloted as "First come first benefitted" .

If it is mandatory and it will be as per the discretion and interest of the branch manager then this complaint may please be ignored.

If it is not, strict circular or booking register may be kept at the bank premises and the allotment can be made on first cum first basis, and allotment details be made public.

Sub: Allotment of Safe Deposit Lockers at SBI, Warasiguda Br. Secunderabad-reg.

A new branch was opened three months back at Warasiguda, Secunderabad. Lockers are under construction. The manager is very rude in answering for any queries requested by the public. In respect of opening of accounts / getting lockers. The manager is demanding 2 - 3 lakhs FD for smaller locker and 5 Lakhs for big size locker. Though deposited the said amount as FD, there is no guarantee of get alloted a locker. If the members are in waiting, it should be declared as waiting (No. to be alloted). Board should display - No lockers ar available. The members who are interested to take the lockers are to be noted in a register and should be alloted as "First come first benefitted" .

If it is mandatory and it will be as per the discretion and interest of the branch manager then this complaint may please be ignored.

If it is not, strict circular or booking register may be kept at the bank premises and the allotment can be made on first cum first basis, and allotment details be made public.

It varies from bank employ to bank emply or bank to bank.A coustmer expect a fair and polite dealing from bank but heavay work load have developed a repulsive attitude.I am thankful to concerned staff of sbi majlispark, delhi who fullfilled my requirement of locker.

Yes it is true that customer service of SBI is pathetic. When I approached for safe deposit locker..the manager was busy on the phone (from talk it sounded its personal call) and attended me after 15 minutes..thereafter on enquiring of safe deposit locker, he indifferently said what are you doing? I said I m a government employee he said which post? Then he asked "do you have account with Bank"... I said yes then he said show me your pass book...and though my account is a salary account, he said no sufficient money in your account..you wont get any locker... and after that he didnt entertain me for a single minute... It was early in the morning and he did not have any customer.. This is the case of SBI, chembur branch, Sunbeam, 18th Road. The name of the officer is Vijay Kumar...he has a nil concern for customers..

I approached for locker facility in Indira Nagar branch, Bangalore.Bank is asking 3 lakh Fixed Deposit for small lockers or 3 lakh worth o[censored]LIP for 5 years and they made some comments...

A small request to SBI..."Please mention all these golden(costly) rules somewhere so that we wont waste your time by enquiring all these details".

I approached SBI, Moradabad, Br-Station road for hiring a locker.I requested Br-Manager and told that I have Home loan A/c, Saving A/c and PPF A/c in your branch and i want to hire a locker. After 3Hrs he said that you are not defaulter and you have deposited home loan installment well on time and you have well maintained saving as well as PPF A/c. But you are required to make a FD for min Rs 50, 000.00.
I was surprised.
Plz let me know whether, FD is made mandatory for hiring a locker.
Answer is eagerly awaited.
My mail id is: [protected]@gmail.com & mob No +[protected]

Hi
I am from Pune and I observed that almost all private banks are voilating RBI guidelines for Safe deposit lockers:
It is:

1. Allotment of Lockers

In terms of our circular DBOD. No.GC.BC.27/C.408C(L) – 84 dated March 27, 1984, the public sector banks were advised not to insist for a fixed deposit as a prerequisite for allotment of lockers. Banks were, however, permitted to either seek a deposit (but not as a condition for allotment), the interest on which may cover the annual rent or alternatively advance locker rent could be collected up to three years. It was also advised that those who opt for annual payment of rent and default in payment, should not be allowed to operate locker till the arrear rent is cleared. In this connection, the Committee on Procedures and Performance Audit of Public Services observed that linking the lockers facility with placement of fixed or any other deposit beyond what is prescribed is a restrictive practice and should be prohibited forthwith. We concur with the Committee's observations and advise banks to refrain from such restrictive practices. If the locker-hirer is having a fixed deposit with the bank, it can be earmarked for an amount so that the interest covers the locker rental as an alternative to collecting the annual locker rental in advance.

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Almost all banks are saying that you will get safe deposit locker only when you opt for insurence policy minimum worth 3, 00, 000
(From theit partner insurance company). Asking for FD upto 50, 000 is logical. but forcing to get Insurance policy is totally illegal...

Hope that RBI will take some action...

Irregularities in 6th CPC Arrear — locker facility

i am pension a/c holder in SBI bhaskar rao pet branch,vijayawada forpast ten years. my a/c no [protected]. i am requesting for locker facility since a long period.