[Resolved]  State Bank of India — CASH DEDUCTED FROM MY ACCOUNT BUT CASH NOT DISPENSED BY ATM MACHINE

defence — Money deducted from Account, but not dispensed from ATM

Hi,

I tried for Rs 5000 to withdraw from SBI ATM on 12/12/2008 from Muthurevala(Vil) SBI ATM, Chittoor (Dist), Andhra Pradesh (State). My Account Details are [protected]. I got the transaction failed and could not recieve money, but when i check my balanace details, shockingly it shown as Rs 5000 was deducted from my Account.

So please look into the issue and resolve it by transferring back my money of amount Rs 5000 to my Account as soon as possible. I had given a written request/complaint at that time itself.

I hope a positive reply and credit the amount as soon as possible

Please find the contact no's for further approach +91 [protected], +91 [protected]

let me know if you need any further details

SBI — cash not dispensed but deducted from account

cash not dspenced but deducted from account.

On date 27/12/2009 :: 18.02 Hrs. I tried to withdraw the amount of Rs. 700/- from SBP- ATM, Govt Hospital Sec 16 Chandigarh(ATM ID No.S1cw[protected] But the cash could not dispensed from SBP ATM, . but the amount was debited (deducted) from my account vide transuction No 3954 dated 27.12.2009.
At same time, I wrote the complaint at Cust care Complaint TicketNo:-AT[protected]n on date[protected] ,) . becose ATM has no complaint book. I had also given a e-mail request letter on 30..12.2009 to again Sbi cust care or also in 06/01/2010 to charnainsbi mumbai.for same , but no step take against mt compliant , the time given to me is 02/01/2010, but its still 07/01/2010 . no action take by bank . Sir iMy Ac no is [protected]. in Sbi Bhogpur Jalandhar punjab. and i m working in Chandigarh. So i m not able to go personaly to Bank.I Tell same to cust care . but they revert me to take remark to u r branch .

so, I kindly request SBI to look in the matter and resolve the same at the earliest.

regards.
Amardeep Singh
[protected]

defence — Stealing of Money from ATM

From : PANNA LAL Room No-831, ‘A’ Wing
(Army No 5752521K, Rank Hav) 8th Floor, Sena Bhawan
Email : [protected]@yahoo.co.in Rajaji Marg
Tele :[protected]Off) IHQ of MoD (Army)
Mob : [protected] DHQ PO New Delhi-11

A/521/Pers 20 Apr 2010

The General Manager
State Bank of India
Email : contectcentre&sbi.co.in

Subject : SIPHONING OF CASH FROM SAVINB BANK ACCOUNT
Sir / Madam
1. I have my Saving Bank Account No [protected] at SBI, RK Puram, New Delhi with an ATM Card No[protected].
2. On 31 Mar 2010, I used my ATM to withdraw an amount of Rs 4,000/- and the transaction was successful. Thereafter my account has again been debited for Rs 20,000/- on the same day and almost same time for which the amount I did not withdraw.
3. On contacting at SBI, RK Puram, New Delhi, they were unable to show me CCTV footage due to malfunctioning of Bank’s computer, however they provided the following details:-
(a) Rs 4,000/- debited against transaction id No 4911 at 10.48.03 hours (amount actually drawn by me).
(b) Rs 20,000/- debited against transaction id No 4913 at 10.49.09 hours (amount did not drawn by me).
4. May I request your kind honour to verify the possible reasons or any other alternates i.e. :-
(a) Amount may have been wrongly debited from my account.
(b) Amount may have been stolen by other person or debited against my account instead of other person used same ATM after me.
(c) Likelihood of cyber stealing cannot be denied.
5. Your prompt response with positive outcome is solicited please.
Sincerely Yours,

(PANNA LAL)