State Bank of India [SBI] Complaints & Reviews

DEAR SIR/MADAM, I INFORM YOU THAT MY ACCOUNT DEBIT, BUT NOT RECEIVED CASH FROM ATM AS ON DATE:10/01/13 AT 02.57 PM., I JUST COMPLAIN TO BRANCH HEAD MANAGER AT 10/01/13, 03.05 PM, BRANCH MANAGER REPLY PLEASE DO YOU WAIT 3-4 DAYS YOUR ACCOUNT CREDIT, I MEET MINIMUM 15 TIME TO MANAGER, SBI TOLL FREE NUMBER, BUT NOT SOLVED & GOOD RESPOND BY BANK AND OTHER SOURCES, I DO MAIL TO 3 TIME MANAGER, NOT RECEIVED ANY REPLY, TOLL FREE MESSAGE REPLY YOU MATTER SOLVED, I GIVEN MY DETAIL BELOW.

NAME: VIJAY SHANKER TRIPATHI ( Mobile no. [protected] ) ( 62 YEAR OLD )

ACCOUNT NO.: [protected]

BRANCH NAME: AKHAND NAGAR (DIST:SULTANPUR) UTTER PRADESH.

IFS CODE: SBIN0005682

ATM CARD NO.: [protected]

ATM ID NO.: S1OG[protected]

DEBIT AMOUNT RS. 25000/-

DEBIT AMOUNT DATE: 10/01/2013

TRANSACTION ID: #3822

SO, I REQUEST YOU PLEASE CARE MY DIFFICULT PROBLEM, PLEASE DO THE NEEDFUL AS FAST AS POSSIBLE.

THANKING YOU,

YOUR,

SHASHIKANT TRIPATHI (SON OF CONSUMER)
[protected] & [protected]

TO,
THE MANAGER
STATE BANK OF INDIA
ARUNDHUTI NAGAR,
AGARTALA, TRIPURA

Sir,

Sub: TRANSFER OF ACCOUNT TO ANOTHER CITY

I HAD OPENED SBI SAVINGS ACCOUNT AT ARUNDHUTI NAGAR BRANCH, AGARTALA, TRIPURA IN 2008.THAT TIME I WAS STUDYING MBBS AT TRIPURA MEDICAL COLLEGE & Dr. B.R.AMBEDKAR MEMORIAL TEACHING HOSPITAL,HAPANIA,AGARTALA,TRIPURA.AFTER COMPLETION OF THE COURSE, FOR INTERNSHIP I CAME TO JAIPUR (RAJASTHAN) AT MAHATMA GANDHI MEDICAL COLLEGE & HOSPITAL(MGMCH).FOR THAT I WANT TO TRANSFER MY ACCOUNT FROM AGARTALA TO JAIPUR, NEARBY TO MGMCH,SITAPURA,JAIPUR.

AS I AM PRESENTLY IN JAIPUR & AM UNABLE TO GO TO AGARTALA FOR THE TRANSFERRING OF THE ACCOUNT.THEREFORE I HUMBLY REQUEST YOU TO TRANSFER MY SBI ACCOUNT TO JAIPUR AS SOON AS POSSIBLE.

MY A/C DETAILS :
NAME - SAPTARSHI CHAKRABORTY
A/C NO. - [protected]
BRANCH - ARUNDHUTI NAGAR
CITY - AGARTALA
STATE - TRIPURA

Dear Sir,

I am using SBI Credit Card from more than 2 years, 1 month back i applied for credit card limit increment through mail as per SBI executives instructions i provided all the necessary documents. Please go through following CaseID=[protected]' credit increment (Credit Card) they have asked me to submit number of documents i did submitted all those they want.

also they have asked to maintained sufficient amount in credit card so i am not used same card from many days to maintained said amount.

this is the height now no one take this much time to resolve and give the result.

still no action from bank please ask them do proceed asap.

Please refer some more numbers reference number is MQ[protected] would like to assure you that the same is under consideration. We would be intimating you shortly on the status of the same.

these mails coming from month. till no action. please do the needful.

thanks and regards.

Sharad Danve

DEAR SIR,
mera A/C no. [protected] drm office allahabad me hai.mera date 21/01/2013 & 23/01/2013 ko double debit
bank ki galti se ho gya hai. jiska TAX No.9613 hai. maine bank men coplain bhi kiya lekin bank se koyee help nhi mili.plz. help me.
email id- akhil82.[protected]@gmail.com
mobile no.- [protected]

Dear Sir/Madam,

kindly change my sbi atm card due to damage position.my atm card not able to support to any atm machine.
.sir,my account is at ,at SBI Lunawada Branch.atm no.[protected].
Name;- jafrullakhan pathan. Email ID;- imran.[protected]@yahoo.com. Mobile no;-[protected],[protected]

Jafrullakhan Sattarkhan Pathan,
Nr,jain appasra,kasba mohalla
Lunawada,389230

SIR ,
I RETIRED FROM INDIAN AIR FORCE ON 30/11/2012.MY PPO NO.08/14/B/14575/2012 ISSUED BY DC DA (AF),NEW DELHI TOGETHER WITH DESCRIPTIVE ROLL (REVISED) TWO COPIES OF JOINT PHOTOGRAPHS AND TRIPLICATE COPY OF NOMINATION FORM & DISPATCHED BY DIRECTORATE OF AIR VETERANS SUBROTO PARK NEW DELHI ON 11/12/2012 VIED THEIR LETTER NO.AIR HQ/99798/650145/11/12/SP/DAV DATED 11/12/2012 TO YOUR BANK. A COPY OF THE SAME PPO WITH NO ENCLOSURE WAS DISPATCHED TO ME WHICH I RECEIVED ON 19/12/2012.
I APPROACHED MY SBI BRANCH AT KARGAINA BAREILLY U.P ON 01/02/2013 & INQUIRED ABOUT MY PENSION PAY ORDER. THE BRANCH MANAGER TOLD ME HE HAS NOT RECEIVED ANY SUCH PPO,I ALSO APPROACHED SBI MAIN BRANCH AT BAREILLY ON 2ND FEB 2012.THEY ALSO SAID THAT THEY HAVE NOT RECEIVED ANY SUCH PPO. I DID'NT GET MY GRATUITY,COMMUTATION MONEY AND TWO MONTHS PENSION.
I REQUEST YOU TO DISPATCHED MY PPO TO CONCERNED BRANCH FOR FURTHER NECESSARY ACTION.

THANKING YOU IN ANTICIPATION

WITH REGARDS

VIRENDRA KUMAR SHARMA
RETIRED HONY.FLT LT(650145 A)

Credit Card - SBI Credit Card.

CaseID=[protected] Credit Card # **** ***** **** 7875

Subject: Fraud Transactions on SBI Credit Card.

Complaint Number #[protected] and[protected]

On 15th January 2013, 8 illegal transactions were conducted from my SBI credit card. Subsequent, to which i have been following up with the SBI credit card team for reversal of these transactions. The last response from them state that they will be reverting to me by 6th March only. I have been advised to settle the disputed amount by that time.

I'm not at all satisfied with the investigation process and the response from the bank is not at all encouraging. I fear that such a long delay will also hurt my CIBIL rating.

Regards,
Sandeep Bose

To

The Chief Manager
R.A.C.P.C. State Bank of India
“Jeevan Deep” 4th Floor, 1, Middletion Row
Kolkata- 700071.

Sub:- Survey Report of Sri Sekhor Sukla Baidya(Applicant)for Home Loan, property at
Duttapukur 24 porganas by M/S Ghosh Surveyors & Valuers Pvt.Ltd Kolkata.
Ref:- 1)SBI RASMECCC ,Shillong letter No.RASMECCC/Retail/668 dated 19/12/2012.
2) M/S Ghosh Surveyors & Valuers Pvt.Ltd Kolkata letter dated 08/01/2003.

Sir,
Kindly your attention is invited on reference to the above cited subject . It has been informed from SBI RASMECCC Shillong, that proposed House Finance loan of Rs,8,00,000/=( From my SBI Salary Account No.[protected]) applied on 01st week of December 2012 ,cannot be sanction due to insufficient paper leads to non valuation of property by the above mention valuer on plea that mis-match of land as per Sale Agreement and Site plan map.

In this regards , I like to clarify that, official visited for valuation of property in my presence at Duttapukur and they were well satisfied with all the wanting documents and site plan map etc after measurement of land and building in possession under Dag No.534 Plot No. 12. However details of Sale Agreement and Site plant map as under:-
Owner of Land Dag No Plot No. Total land as per MAP Land in Sq.ft Total land & Area as per Sale .Agreement
Smt.J.Das 534 12 1 Cotta 12 Chottak ( With Construction area of 749 sq.ft septic tank etc ) 1260 sq.ft 1 Cotta 12 Chottak/lechas( Including one RCC Building & its bounded by North-P/No.12A,South 12 ft Rd. East-P/No.13 and in West – Smt.R.Biswas.
Smt.R.Biswas 534 12/1 1 Cotta 04 Chottak 900 Sq.ft --
Total land 2160 ft= 03 Cotta
From above, it is clear that, there is no mis-match between the Sanction map and Sale Agreement ( copy enclosed) The site inspection done by Mr Singh and original documents verified by the Advocate Suvic Roy also found satisfactory.

The valuer has raised objection about the land area of agreement for sale. In the site plan Area was mentioned as 03 Cotta but it is clearly mention in the site plan that there are 2(two ) parts under Dag No.534 . Out of which 1 Cotta 12 Chottak belongs to Smt. J.Das and 1 Cotta 04 Chottak belongs to Smt. R.Biswas . The land has also been demarked as Plot No.12 and 12/1 and I have applied for loan of the land of Smt. J.Das. It is not clear how the svaluer raised the question of insufficient paper and the objection on an authentic Site Plan Map , which is prepared by Regd. Civil Engineer and counter signed by the Village panchyat.

The owner of the property Smt J.Das (Seller) is my close relative , and she is in great financial difficulties and counting her last days of life due to serious illness . I will be very grateful if you kindly take up the matter with concerned valuer to review the matter for proper valusation of land and Building on the basis of physical finding by the Surveyor and report immediately be send directly to AGM , SBI ,RASMECCC, Shillong under intimation to RACPC Kolkata.

Yours faithfully


( Sekhor Sukla Baidya )
Manager ( Genl ) FCI., RO Shillong
GSM-[protected] e-mail –[protected]@rediffmail.com
Copy to:-
1. Sri D.Ghosh ,Chief Consultant, Ghosh Survyors & Valuers Pvt.Ltd .Kolkata.. for information with reference to my e-mail dated 31/01/2013 the details has been in intimated to you but reply not yet received. Again on 01/02/2013 the details has been explained to you at 06.12 PM through your telephone no [protected] but you fail to convinced me.

2. The Asstt General Manager, SBI RASMECCC, K.L. Complex, Deimsieniong ,Shillong-793011. .. for information with request to take the matter with concerned AGM, RACPC, Kolkata and concerned Valuer to submit the valuation of the property on physical finding by the Surveyor.

i could not get transaction password in the mobile due to which i could not have the access to net banking facility.

Mr. Ramesh kumar is branch manager of state bank of india ramkola branch kushinagar (branch code 012911) dont make DD to any custmer . I went to three time in december month for making DD but he refuge and said printer not working.His attitude is very poor. I want to check the DD status of Ramkola SBI Branch.


Thanking You Your sincerely
Sanjiv Rao
A/C [protected]
Cell: [protected]

I am Rishant Agarwal , resident of Burdwan , West Bengal , sir my manager Syamsundar Sar went to your bank State Bank of India ,main branch(0048), on 01.01.13 at 11 am to deposit 1,80,000 in two names Rishant Agarwal savings a/c no [protected] and Rahul Agarwal saving a/c no [protected] for amount 90,000 each .my staff went to counter no 3 and the counter person Rajendra Paul Basu said he won’t take d said amount as its below 1,00,000 each and told him to move to 4 or 5 no. Counter ,as he was moving to the said counter a man very much known to Rajendra Paul Basu requested him to take d money from him, the counter person took the money (90,000 + 90,000 = 1,80,000) from my staff on that person’s request and after taking the money from him the counter person asked my staff to change one of the pay-in-slip as it was little torn till he enter the other one and my staff moved to change the slip leaving the money wid the counter person and as my staff returned with a fresh pay-in-slip and gave it to the counter person,then R.P.Basu informed he has given the money to the person on whose requste he took the money from my staff for depositing. When my staff demanded why he gave the money to that person he said he thought the person was with him.after this when my staff didn’t got my money back and every person present there demanded the explanation for such a theft and things started heat up .The bank authority and staff came to us and the counter person infront of them accepted it was he who took the money from my staff n gave it to some one else, they assured us they will give the money back to us as bank is liable for this . But after waiting there form 11am to 3 pm we enquirered what is the status of our complaint they told us to give a written complain and when we submitted a written complaint to Chhabi Sharkar , the Manager of that Branch about the incident happened with my staff. He assured us we will get our money back as its bank’s fault and no need to worry and bank needs 24hr to investigate the matter with their counterparts.but when we went to the Manager , Chhabi Sharkar for knowing the proceedings about our case they told they have informed the police and he can say any longer when will we get our money back and just turned the whole incident and showed us what mistake we did by trusting a bank like SBI and its support.
Sir when we went to the Police to file a complain about it being unsatisfied by bank’s reaction, the police said the bank has already lodge a complain against my staff of claiming the money on the ground of false story then also we have lodge a complain on it.
Sir i am attached with the bank for last 11 years through my Rice mill unit Maa Parameswari Agro(p)ltd and me really in the state of shock after losing so huge sum of money and the reaction the bank showed to us about that matter.I really feel cheated and very bad being treated like this by the bank and feel ashamed to be a customer of the bank and receiving such a bad support from the bank and its corresponding employees.
Sir if its what how the bank ,State Bank Of India treats its customers and cheats them of their own money, then me very sad to inform you that i have been theft of my own money and being charged for claiming the money on false ground .sir i really need your help on this matter and please help me out of this grave danger as sum of Rs 1,80,000 is not a very small amount for me at a time when i am suffering from huge financial crisis.
please help me.

my email id is [protected]@gmail.com

I have used my DEBIT Card / ATM Card of State Bank of India, would like to inform you that while trying to withdraw the money 200/ from ATM326,ANUSANDHAN CAMPUS ITE JAGAMARA ORIN AT BHUBANESWAR on 02/02/2013 , the transaction was rejected, after checking my balance, I was shocked that it reflected that amount of Rs.200/- has been withdrawn from my account.kindly reverse the amount of Rs. 200/- in my account.
My A/c no.[protected] SBI SORO BALASORE ODISHA NAME- RAJASHREE SAHOO MOB-[protected]

I need your help for resolving the same Urgently.

Today i was using the MY SBI ATM CARD in ICICI atm and i dint received any amount but the amount deducted from my account.
card num[protected]
acc num.. [protected]
icici atm id..S1AN1257
txn 1699
amount 400

I want to tell you that on 30/07/2012 i went to Allahabad Bank A.T.M. branch at Vikas Nagar,Kanpur to withdrew Rs.5000,but there was no money withdrawn from the ATM and no receipt came out from A.T.M., and my transaction failed so i went to withdrew Rs.5000 from the H.D.F.C. Bank A.T.M.,situated just after Allahabad bank ATM,and i could withdrew my money from H.D.F.C. Bank A.T.M. at Vikas Nagar,Kanpur.but from my account Rs.5000 was withdrawn two times.Firstly a message came into my phone that i had withdrawn Rs.5000 from ATM of H.D.F.C. bank and then the second message came that i had withdrawn Rs.5000 from Allahabad Bank A.T.M. too,so i registered a complain against the second message at State Bank of India Helpline and got a complaint ticket number as follows "AT[protected]" Dated 30/07/2012 and second complaint ticket number "AT[protected]"but my complain was not resolved so i registered third complaint with complaint ticket number "AT[protected]"and received a message on 20/10/2012 saying that my complain was resolved and closed as on 20/10/2012,but i could not get my money back so i wrote a letter to the manager of SBI branch at C.S.A. University but my complain could not be resolved.My account number is "[protected]"and this account is at SBI branch of C.S.A University,so i am now complaining to you.

Denied for opening a saving account in Sagar Madhya Pradesh Gopalgunj Branch & Denying to Submit Challan
Dear sir,
I went today state bank of india, Gopalgunj branch to open a saving account in my name. But the Officer as Well as Manager tell me that they will
not open savings account and suggest me to go to any other branch even though i have presented all the required documents.
One thing i have to say is the branch is not accepting challans also.
So Please Consider for the Same.
Yours Faithfully
Milind Pathak

Dear Sir/Madam,

My father Late Mr. Ram Pyare Yadav was working in Bihar Government in Jogapatti Block distt- Bettiah, Bihar as a Senior Clerk. He had a salary Account in SBI ADB BETTIAH branch DIST PASCHIMI CHAMPARAN, BIHAR 845438. In 2011 1st July he is passed away. At that time his account was having 1.64 lacks rupees. In the same month we have given notice to the branch about the death of my father. Actually at the time of account opening he missed to put the nominee name. We are three brothers & one sister given NOC & appointed our mother as a Nominee for that Account. And also given all authority on paper her to receive the money. Even then we talked to the SBI branch Layer regarding this & as he told we have completed all the document formalities. In spite of this we have not received our money. After that many times we have met & talked to the Branch manager but he is not responding properly. Kindly advise me what to do. We are planning to go to court regarding this if we will not get money in this month.I have also mailed this above mail to gm1.[protected]@sbi.co.in & helpline.[protected]@sbi.co.in two times but I didn't get any answer.


Thanking You,
With Regards,
Rajeev Kumar
[protected]

To
The Manager
SBI Main branch super market
Rae Bareli (U.P) 229001
Dear Sir,
I have inform that you I am VIJAY PRATAP SINGH I have one saving A/C in SBI main branch super market raebareli U.P 229001. A/C NO ([protected]). This is my complaint is approx. 20 days send the sib main branch new cheque book issue application form but till date bank is not issue. I also complaint by SBI . Please resolve my problem
VIJAY PRATAP SINGH
Mail Id=[protected]@gmail.com
Mob No= 91-[protected]
A/C No= [protected]

This is to Inform you for "Recruitment of Probationary Officers in State Bank of India Exam"

the online payment has been made but dint receive any Registration number and Password neither through Electronic Mail nor dint appear on Screen

after Submitting the Application nor after Payment Process.

Sir, My name is Sohan Pal, a resident of Baraut (U.P) and presently working with a reputed CPMF. I have a PMSP (Para Military Salary Package) account with State Bank of India Baraut (U.P) branch (Code No.1563) bearing account No.[protected]. On 30/12/2012 i had withdrawn an amount of Rs.500/- through ICICI ATM located at Baraut (U.P) (Txn No.38777 at around 5 pm). After that a sum of Rs.6/-, Rs.5,017/- and Rs.10,017/- has been withdrawn from my account through Txn No.38778. But this transaction has not been made by me. Accordingly, on getting information while updating the pass book, i had lodged a complain with SBI authorities through toll free number[protected] on 19/01/2013 and my complain has been lodged and complaint number is AD[protected] and AD[protected]. But even after lapse of more than one week i didn't get any suitable reply from SBI authorities rather directions are being received from Bank authorities to approach the Branch authorities as well as Branch Manager. But even after repeated requests made by me in person or over phone i didn't get a suitable reply. Kindly intervene in the matter and may kindly do the needful to get my lost money.

With regards

Sohan Pal
Vill : Adarsh Nahgla,
PO: Adarsh Nahgla,
Teh : Baraut
Distt: Bagpat,
U.P
Pin: 250611

My Phone Number is : [protected]

Dear Ms. Divya,

Myself Pallavi Chaturvedi and I am owing a credit card of your company, no. xxxx xxxx xxxx 1592. My issue is that your customer care services are pathetic. Now to mention that for the bill due on 4th December'12 carried financial charges, over-limit charges ( for over limit of Rs 61.80 only, i.e. not even in multiples of Rs. 100/-). I tried several times to your customer care number but as your services are so poor that after several attempts i could manage to talk to your customer care representative mentioning the seriousness of the situation and the medical reason for which my last payment went late. On my request he assured me that he is forwarding the matter and the late payment charges + financial charges + Over-limit charges would be waived off and the same will be reflected in the next statement.

To bring this to your notice that i had a Major accident due to which i was hospitalised for several days. This delayed the payment due on 4th November'12.

With the assurance of your lately attended CCE, i was pretty relaxed. But again the same charges with more surplus charges are reflected in my new statement due on 4th Feb'13. I was shocked to see this management of your department. I knew that calling at your customer care is a toucher, but still i took the pain and noted every single activity of them to mention you in writing that how disgusting services are provided by your organization.

On 22nd Jan'13 I called up at "[protected]" by 10.56 AM
Call got disconnect in 2min and 54 seconds after the inconvenient process.

Again on 22nd Jan'13, I called up the same number by 11.00 AM. This time it took almost 6min and 20 seconds for the process to select the option for talking to CCE (Customer care Executive) with the statement that our CCE will be available after 8min and 35 sec. So after almost 15 mins your CCE went available to take my query and kept me on hold for processing my complaints. And you would love to know that i was kept on hold for 1hour, 32 mins and 30 sec. Your executives were connecting the call without speaking anything (background sounds reveals this), just to check that whether i had disconnected the call due to frustration or i m stubborn enough to wait till the end of patience.

And disconnected the call at 12.32.30 PM without any attention. This is how customers are handled at your company. With untrue commitments, disrespect. SBI is amongst the most reputed banks of the country, that doesnt mean that you can provide us with the worst services of its type to give mental harassment to the customers.

Does it takes 92 mins and 30 seconds to keep the customer waiting. And its not been the first time. You had made your Customer Care Department such that people wont be able to register the complain due to such disgust response and in case some stubborn like me can still manage to reach your CCE, then they are hanged with no response.

IT CLEARLY MEANS THAT YOU ARE NOT INTERESTED IN SOLVING THE PROBLEMS.

Other CCDs of any bank hardly take 1-2 mins to get connected and solves the issue in barely 2-5 mins. Yours services has spoiled the name of SBI Bank. Absolute Disgust.

I need a proper and eminent response to this.

KINDLY READ THE COMPLETE MAIL AS EVERY ATTRIBUTE IS MENTIONED IN THIS.

--
Regards,

Pallavi Chaturvedi
[protected]