[Resolved] State Bank of India - Credit Card — credit card fraud issue- not resolved by SBI | |||
SBI CREDIT CARD FRAUD ISSUE: I am victim of credit card fraud of SBI. an amount of 47734 INR was transacted from my credit card. As soon as i received SMS alert i reverted bakc immediately to SBI CCD to block the card and block the transaction also. But i could not find any action taken by SBI to prevent the fraud instead of that SBI concludes that the paerticular transaction had happened by CVV, DOB, Password method of transaction. SBI finally closed my dispute case and not able to reolve the same. when ever i give a complaint about the issue i get auto generated mail which indicates that they shall revert back in 3 days or 5 days but there is no proper resonse from their side. I also insisted SBI to provide the merchant complete details (like merchant name , what product he sold , to whom it was sold, when , IP address of th transaction) but they failed to do the same. regarding my case SBI is very irresponsible which really disappoints me a lot. I have put all my efforts like ( compplaint to banking ombudsmann, police complaint , informing to cyber cell etc). kindly anybody please suggest me how i have to resolve this case. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Credit Card — Not issuing of Credit Card-All Banks
My Name is Abhishek Singhal having PAN Card No.- BEKPS8903M, My problem is as followsWhenever i applied for a Credit Card, then Banks Executives (HDFC Bank, ICICI Bank, City Bank) came to me and collect my all documents regarding my identity proof and photo graph, but when i called to Customer Care regarding my application then they told me that they are unable to forward my application due to some official reason, when i asked about that reason they refuse to told me that on phone and told me to come and visit their head office, when i visited their concern head office, i didn't get any positive response there and they said the same thing that we are unable to tell the reason behind that.When i ask them to return my documents they told me that your documents are with our concern department and we will dispose them.
So, Please help me to find out the reason behind not issuing me the Credit card even i have my salary account on HDFC BANK. And i don't have any kind of Fraud record because i just started my job from 2008 and applied first time for credit card.
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State Bank of India - Credit Card — Credit Card Dues
Sir,Every month I am receiving an SMS through my Mobile Phone No [protected] stating that some amount is outstanding against my SBI Credit Card and the latest one that I received to day which is reproduced below:
Quote:
Your Statement dt 02-Dec -09 has been dispached.Total amt due of Rs.1059.30 or min amt of Rs.325.08is payable by 22 Dec 09 - SBI Card.
Unquote
Sofar I have not reced any statement from them. Though I received a credit card from them I never used the same. Therefore I am unable to understand what for the amount is charged for. Presently do not remember the Card Number as such.
Therefore I request your goodselves to forward the above facts to the concerned and make my position clear at the earliest.
Thanking you
Yours Sincerly
S.Ramesh
S-2 Land Marvel Apartments,
30 Sadayappan Street, Mandaveli Chennai 600028