[Resolved]  State Bank of India — Fraud Transactions

SBI Credit Card — Illegal levying of charges and fraud.

Hello,

SBI issued me a credit card which I have, till date, not received it. But SBI is very quick in demanding payments for the credit card that I have not yet received. I do not even know my credit card number. just the account number.

Moreover, the 'sweet spoken' SBI sales person guaranteed that the new credit card will not be activated unless I chose to do so and that I'll not get any bill before I activate it.But the case is clearly the opposite. The credit card has not only been pre-activated, they have started levying charges on me.

They have made false promises which they have not kept and thus have cheated.I've emailed them but no response from them yet.

It hs been observed that you have sent a message in my mobile that a sum of Rs 4545/- debited from your sbi credit card, but I have not purchased any goods of the said amount, then how you send me a message for that amount. Can you show me any bill against that purchase. You are requested not to send any such kind of false bills with my monthly bill for which I am not liable and I am not pay the said bill. You are requested to investigate the matter how they use my credit card without my permission.

dipen dey chowdhury, card no:[protected]

I have got a message in my mobile that a sum of Rs.4545/- charged, but sorry to inform you I have not used my card for purchase anykind of goods for the said amount. Please don't send any bill with my monthly card bill. Also requested to investigate the matter how my card has been used without my concern. I am not bound to pay such kind of false bill, also I will not pay the said amount of Rs.4545/-

dipen dey chowdhury
card no[protected]

I have got a message in my mobile that you have charged a sum of Rs.4545/- for enrolling a break but I have not ordered or request any such type of break for enrolling, how they charged a sum of Rs4545/- without my concern . Can you show me any bill against that purchase, then how you charged that amont. You are requested not to send any such type of bill with my credit card. I am not at all interested about that nor I am bound to pay such type of bill. I will go to court for such kind of false bill. Please look into the matter and don't send me that bill for payment. I am not liable for that.

dipen dey chowdhury
card no:[protected]

Respected Sir / Madam,

I submit that I am G Balaraman ,( Retd Head Master ) having an SBI account [protected], State Bank of India, Greamspet Branch , Chittoor - A.P (517001).

Generally, I draw amount through ATM point in the main branch , PH Road , Chittoor.

I further submit that on[protected] , at 2:0011 PM, I have withdrawn an amount of Rs 20,000/- vide TXN No 8091 and also another amount of Rs20,000/- in succession on[protected] at 2-12PM vide TXN No 8092 through the ATM ,SBI , Main branch, Chittoor. After this transaction, there was balance of Rs 6,53,677/-

I further submit that on[protected] at 5-41AM , when I again withdrawn an amount of Rs40,000/- vide TXN No 8277, to my surprise, I found that there was only a balance of Rs5,20,770/-.

Hence , on suspicion, I have drawn a mini-statement through the same ATM at 6-43 AM, vide TXN No 8280.

According to the mini statement , somebody has made an POS fraud transaction on my account on[protected] and[protected].

[protected] Rs 20,457/ - POS PRCH
[protected] Rs 26,827/- POS PRCH
[protected] Rs 14,097/- POS PRCH
[protected] Rs 26,827/- POS PRCH
[protected] Rs 4,699/- POS PRCH


Total Rs 92,907/- (Ninety two thousand nine hundred and seven )

I submit that I did not make any purchase through online trading and I didnt use my card in any of the outlets.
Card is with me and I didnt even reveal the card details to anyone .

On[protected], I called to the manager, SBI , Greamspet branch , Chittoor and complained about the illegal transaction happened in my account.
To my surpise , he behaved very weirdly and told me that we don't own any responsibility for that , you have to file a compliant at police.

I made them clear that , i dont have any online or mobile banking activated on my account or card.Even my mobile number is not registered for banking.

If that is the case How would SBI allow to make transactions fraudulently. For that he gave a irresponsible answer telling , by knowing the last 4 digits of the card numnber fraud people can make transactions.

I am totally disappointed with his answer and i wrote a compliant to him asking for the further details about the transaction . He told he will fax that to Head Office Mumbai and get back to us.

By till now after three weeks also they have not gave any information about this compliant . When I walked into the bank , the chief manager told me , we can't do any thing you have to deal with police.

I am made a compliant to the grievance authority , SBI hyderabad , still no response.

Please solve this issue and please help me in getting back my hard earned money


Yours faithfully,
G . Balaraman

[protected] / [protected]

I read an article in Times of India today 5th Feb 2013, which is similar to my case. Same merchant "Macy's East" and around same period.

Thought to share.

http://timesofindia.indiatimes.com/city/mumbai/Man-in-Mumbai-credit-card-used-in-the-US/articleshow/18342011.cms

Seems to be victim of a network crime